The Peninsula Chicago

Chicago, USA

The hotel

One of Chicago's most luxurious and sophisticated hotels, The Peninsula also enjoys a prime location close to all attractions. Rooms are amongst the largest in the city and are exquisitely furnished with all mod cons. The award-winning spa is the perfect place to relax, as are the 3 distinctive restaurants offering a range of dining options, including the legendary Peninsula afternoon tea.

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Chicago's 'Magnificent Mile', just steps from a wide choice of shops, bars and restaurants. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

339 rooms on 20 floors in 1 building with 4 lifts. All with air-conditioning, 55" TV with sound bar, daily newspaper, DVD, CD player, mini-bar*, luxurious marble bathroom, mood lighting, Nespresso™ coffee machine,, exclusive Bernardaud china, commissioned art wall and sculpture, iron and board, hairdryer, safe and bathrobes. Superior Rooms are 531–542 sq ft with views over Superior Street, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are 531–556 sq ft and have views of Rush Street, Superior Street or Michigan Avenue, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Grand Deluxe Rooms are 531–556 sq ft and have views of Michigan Avenue, the Historic Water Tower or the westward city sunsets, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are 840 sq ft and overlook Michigan Avenue, with a separate living room and 1 king-size bed, sleeping maximum 2 adults.

Executive Suites are 793 sq ft and picturesque views from the large windows of Michigan Avenue, Superior Avenue, Rush Street or Chicago Avenue, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Suites are 887 sq ft and are west-facing with views of Rush Street, with mood lighting, with 1 king-size bed, sleeping maximum 2 adults.

Shanghai Terrace (Cantonese and Shanghainese cuisine and specialty cocktails, open for dinner). Pierrot Gourmet (European cafe and wine bar). Z Bar (rooftop terrace with city views). The Lobby (contemporary American cuisine, open for breakfast, lunch, afternoon tea, dinner and Sunday brunch). Indoor heated swimming pool and whirlpool. Sun terrace overlooking the Chicago skyline. The Peninsula Spa*. Fitness centre. 24-hour room service*. Complimentary WiFi.

Wheelchair accessible deluxe room with 1 double bed and roll in shower.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1672)
  • Very good (167)
  • Average (65)
  • Poor (20)
  • Terrible (20)
Image of the Tripadvisor rating Tea at the Lobby at Peninsula Chicago

Jan 16, 2020 LizN293 Plainfield, New Jersey

I had the high tea at the Peninsula. I think I’m still full. The menu is a combination of delicious sweets and savory sandwiches. There is champagne if you want it (and want to pay for it), but there is a good selection of teas. We lingered and ate for a couple hours. It was very good and worth it.
Image of the Tripadvisor rating Post Christmas shopping trip

Jan 3, 2020 BillBworldtraveler

First class hotel throughout. Wonderful staff ensured that every need had been met, fantastic room, great dining that really set the mood. My entire family loved it and wanted to stay longer! Expensive but worth the indulgence.
Image of the Tripadvisor rating Possibly one of the best hotels in the world

Jan 1, 2020 zambian75 Toronto, Canada

This is certainly one of the establishments on the world hotel scene. Everything about the hotel is top notch. But above everything is the service. Every little detail is considered and dealt with. For example, if you are reading a book, they will leave you a bookmark. If you're phone charger is left they will neatly wind up the wires. The… Read more
This is certainly one of the establishments on the world hotel scene. Everything about the hotel is top notch. But above everything is the service. Every little detail is considered and dealt with. For example, if you are reading a book, they will leave you a bookmark. If you're phone charger is left they will neatly wind up the wires. The food is also excellent top to bottom. Staying at most hotels is a place to rest your head, staying at the Peninsula is an experience in itself. Read less
Image of the Tripadvisor rating Luxury on the magnificent mile

Dec 28, 2019 Kelly A Scottsdale, Arizona

Everything about this hotel is perfection. Attentive staff, great location and views, beautifully appointed rooms. I unfortunately didn’t get to try the restaurants here, so I can’t comment on that. The cleaning service restocked the room twice a day, putting slippers out for the night and cleaning cloths next to my sunglasses. The attention to… Read more
Everything about this hotel is perfection. Attentive staff, great location and views, beautifully appointed rooms. I unfortunately didn’t get to try the restaurants here, so I can’t comment on that. The cleaning service restocked the room twice a day, putting slippers out for the night and cleaning cloths next to my sunglasses. The attention to detail here is impeccable. The biggest downside is that I didn’t want to leave the room each day. Read less
Image of the Tripadvisor rating Last place of supposed 5-star hotels — off my list

Dec 22, 2019 shambo2 New York

I have been trying all the 5 star hotels in Chicago because a family member recently moved there. Peninsula was one of the last ones and is now off the list. Rooms and facility are nice, but seem to be for everyone in Chicago except the hotel guests. Want a drink? Good luck getting into the only small bar on property without a long wait (two… Read more
I have been trying all the 5 star hotels in Chicago because a family member recently moved there. Peninsula was one of the last ones and is now off the list. Rooms and facility are nice, but seem to be for everyone in Chicago except the hotel guests. Want a drink? Good luck getting into the only small bar on property without a long wait (two nights in a row — we never did get a drink at the hotel). Want to meet a business associate for a coffee? Good luck if it is Saturday and the afternoon tea service is booked. The unpleasant, unhelpful, surly blonde hostess had the nerve to half seriously say we could get a to-go coffee and try to sit in one of the 4 chairs in the busy check-in area that was full of screaming kids. Instead I had a business meeting in a loud, crowded seedy bar down the street. I have never been to a hotel where as a guest you couldn’t get a drink or a coffee or a meeting in the lobby. Mildly irritating was that at turndown they left only one water in the room for my wife and I, which left the impression of a cheap cut-rate hotel. The Peninsula is now last on the list — which I should have expected after bad experiences at the Tokyo and Beverly Hills properties (Shanghai being a wonderful exception). The winner in my search so far so far: The Langham, by a lot. 2nd place goes to the Ritz Carlton. 3rd place to Four Seasons. Waldorf has no public spaces, which is still better than the Peninsula where they have them but they aren’t available to hotel guests... Read less