The Peninsula Chicago

We recently spent a week in this hotel and from start to finish the experience was amazing . Nothing was to much hassle for any of the staff and I have never met such polite, professional staff members . They are a asset to your hotel and I can not thank them enough for making our stay so relaxing and pleasant. Brilliant location right on the magnificent mile, with a lovely roof top bar, great cocktails and a view to die for . We can not wait to return again next year Read less

My wife and I just spent 5 days in Chicago at the Peninsula Hotel. To say it was incredible was an understatement. This hotel and its staff have it all figured out--they know exactly how to treat their guests. From the door staff to the front desk to the Concierge Desk to the housekeeping staff...pleasing the customer appears to be their one and only goal. We have been fortunate to stay in a number of nice hotels...but this had to be one of the best. The location is perfect too!! Read less

Overall this is a very nice hotel. Staff is exceptionally nice and professional. Service is top notch. The location is great for shopping and there are many types of transportation available. We ate breakfast next to one of the most powerful and wealthy men in the world- in a quiet and private setting- and shared the elevators with a traveling NBA team. I've had the privilege of staying in amazing hotels across the world, and for the United States this one is definitely in the top tier. We stayed in a junior suite, and I would suggest doing so over the executive suite. The hotel is on Michigan Avenue, where the sound of sirens punctuate the air every 10 minutes until midnight. The sounds leak into the room. I would imagine this is a common problem with any hotel on Michigan Avenue. The junior suites have a separate internal bedroom that blocks the noise from the street. It was very comfortable. I would like to note this hotel isn't exactly child friendly. They do their best but if you have a loud, over-active 3 year old like I do you may want to keep her away from the amenity areas. She loved Peter the Bear and the cart and staff that brought him to the room were great. Staff also have smaller bears which they give to children, and that went over really well. The pull away couch in the suite is very comfortable for sleeping children. But besides that, this hotel is better suited to professionals and couples looking for a retreat within the city. The pool, which is very nice and overlooks the city, is contained within the spa and was divided into 3 lap lanes. As a swimmer, the pool is an amazing place to exercise. If you have loud younger children who like to play in the pool this probably isn't the place for them. When you visit the spa, as my wife did, she could hear our daughter playing from the spa rooms. I did my best to get her out of there as fast as possible so we wouldn't disturb other guests. My wife mentioned the massage she received was incredible. A small note- the hotel didn't have a way to shuffle around our daughter. There is a complimentary car service if you stay in a suite, but no car seat available. If your child requires a safety seat Chicago doesn't appear to have many options unless you bring your own. We would love to stay here again, but will do so either without our daughter or when she's a little older and refined. Read less