The Peninsula Chicago

Chicago, USA

The hotel

One of Chicago's most luxurious and sophisticated hotels, The Peninsula also enjoys a prime location close to all attractions. Rooms are amongst the largest in the city and are exquisitely furnished with all mod cons. The award-winning spa is the perfect place to relax, as are the 3 distinctive restaurants offering a range of dining options, including the legendary Peninsula afternoon tea.

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Chicago's 'Magnificent Mile', just steps from a wide choice of shops, bars and restaurants. Transfer time from airport: 45 min.

Hotel information

339 rooms on 20 floors in 1 building with 4 lifts. All with air-conditioning, TV, DVD, CD player, complimentary WiFi, mini-bar*, safe and bathrobes. Non-smoking rooms on request. Superior Rooms with 1 king-size bed, sleeping max 2 adults and 1 child.

Deluxe Room with either 1 king-size or 2 double beds, sleeping max 4 adults or 2 adults and 2 children. Grand Deluxe Rooms with either 1 king-size or 2 double beds, sleeping max 4 adults or 2 adults and 2 children.

Shanghai Terrace, The Lobby (all-day menu and afternoon tea), Pierrot Gourmet (café and wine bar) and The Bar. Heated swimming pool and whirlpool. Spa*. Fitness centre. 24-hour room service*. Complimentary WiFi.

Wheelchair accessible deluxe room with 1 double bed and roll in shower.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1607)
  • Very good (166)
  • Average (60)
  • Poor (19)
  • Terrible (20)
Image of the Tripadvisor rating Deserves at least SIX stars!

Jun 24, 2019 Trudy B Albany NY

This was a splurge stay for our family of five to celebrate a college graduation in the Chicago area. We could not have been more impressed with the Peninsula facilities, staff and service. We had two adjoining rooms on the 14th floor, but even though near the elevator, our rooms were quiet and uninterrupted by any hall/guest noise. We had… Read more
This was a splurge stay for our family of five to celebrate a college graduation in the Chicago area. We could not have been more impressed with the Peninsula facilities, staff and service. We had two adjoining rooms on the 14th floor, but even though near the elevator, our rooms were quiet and uninterrupted by any hall/guest noise. We had breakfast both in the Lobby restaurant and Pierrot Gourmet, and also did the Chocolate Buffet on Friday evening with live music - completely decadent but worthwhile for true sweets connoisseurs! All of our interactions with staff were friendly, genuine, and delivered the highest level of service. Our youngest daughter had a craving for popcorn, and room service even delivered a microwave so she could pop her own in the room! Bathrooms and dressing areas are a perfect layout, offering plenty of space and privacy for those who might rise early while others in the room are still asleep. Truly hoping I have an opportunity to return to Chicago and book a second stay at the Peninsula - if you're looking to indulge, this is THE place to do so! Read less
Image of the Tripadvisor rating Outstanding!

Jun 23, 2019 CraigR45 Washington DC, District of Columbia

Beautiful in every way! Spacious rooms, exceptional bathrooms, best service. It earns every accolade it gets. Quite likely the best hotel in the US and beyond. I look forward to staying here as often as possible.
Image of the Tripadvisor rating Very good

Jun 22, 2019 DrHabib Dubai, United Arab Emirates

Centrally located near the main shopping street and shops. Grand lobby. Slightly outdated but still well maintained. Breakfast is a la carte which works well if the service is quick. This was not the case and you should expect to spend an hour for breakfast. Staff are friendly and helpful.
Image of the Tripadvisor rating Overall great experience but somethings some of the food could've been better

Jun 22, 2019 Ana B Washington DC, District of Columbia

Stayed with my sister/brother-law and niece for several nights to spend New Year's in Chicago. Overall, it was a very nice and beautiful hotel. Our rooms were in the 12th floor and they were just gorgeous. We also enjoy the gym. We tried to be healthy during this trip! The staff was very nice and friendly. The rooms were clean and all. However,… Read more
Stayed with my sister/brother-law and niece for several nights to spend New Year's in Chicago. Overall, it was a very nice and beautiful hotel. Our rooms were in the 12th floor and they were just gorgeous. We also enjoy the gym. We tried to be healthy during this trip! The staff was very nice and friendly. The rooms were clean and all. However, if you bring kids,the ice rink, it's not a real ice rink. It's hard to skate and overall, just OK. We did brunch at their restaurant, food took forever, they forgot one of our orders and the worst part is that the food was just basic and we regretted every moment of brunch. We did at Shanghai Terrace, this was better than brunch, but still nothing out of this world. My recommendation is to stay in this hotel, but please eat out somewhere. Chicago has so many wonderful restaurants. For breakfast, there's are other places within walking distance!!! Venture out -- even if its the middle of the winder! Read less
Image of the Tripadvisor rating WHERE EVERYTHING IS POSSIBLE

Jun 13, 2019 Anne T Falls Church, Virginia

Rather than rave again about the service, accommodations, etc (see my 2 previous reviews), I thought I would describe a quintessential experience from our last stay at this extraordinary hotel: It was breakfast time. We were having our coffee in the beautiful Lobby restaurant, and my husband was trying to scrounge a newspaper from one of the… Read more
Rather than rave again about the service, accommodations, etc (see my 2 previous reviews), I thought I would describe a quintessential experience from our last stay at this extraordinary hotel: It was breakfast time. We were having our coffee in the beautiful Lobby restaurant, and my husband was trying to scrounge a newspaper from one of the other tables. Suddenly, a server appeared with The New York Times. This was the same server from a prior morning, who had remembered my husband's preference in newspapers. Of course, we thanked him. He beamed and said, "This is the Peninsula. Everything is possible!" Read less