Virgin Hotel Chicago

Chicago, USA

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise or chow down on some classic American fare at Miss Ricky’s. Fast gaining in reputation, dishes include the famous Chicken & Waffles.

Amenities

  • Bar
  • Spa
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber King Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - and packed to the hilt with mod-cons with 1 king-size bed, sleeping maximum 2 adults.

Commons Club (open for dinner, cocktails and late night bar). Miss Ricky's (American diner, open for all-day breakfast, all-day dessert and cocktails). Upstairs (bar and live entertainment venue). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night). 24-hour room service*. 24-hour fitness centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1863)
  • Very good (371)
  • Average (116)
  • Poor (32)
  • Terrible (21)
Image of the Tripadvisor rating Very helpful Staff

Nov 13, 2020 19whitneyl

During my stay I had some noisy neighbors who were making it difficult for me to prepare for an important meeting. I inquired about moving rooms and Jason not only made this happen but made sure my new room was not surrounded by anyone else so I could focus. He was so helpful and it made all the difference!
Image of the Tripadvisor rating Surprise Birthday Staycation!!!

Nov 9, 2020 lanessab2017

My Husband surprise birthday staycation. The suite was absolutely gorgeous. We had a great view. It was clean and cozy. The hotel staff were great. Especially James Harris, he made sure we got a tour of the entire Hotel. He also informed us of the surrounding restaurants etc... I would recommend that you stay with Virgin Hotels, you won’t be… Read more
My Husband surprise birthday staycation. The suite was absolutely gorgeous. We had a great view. It was clean and cozy. The hotel staff were great. Especially James Harris, he made sure we got a tour of the entire Hotel. He also informed us of the surrounding restaurants etc... I would recommend that you stay with Virgin Hotels, you won’t be disappointed. Read less
Image of the Tripadvisor rating Wonderful staycation

Nov 8, 2020 778alixb Oregon, Illinois

My husband and I had a wonderful staycation since we couldn’t travel far. It was great to get out of the house while still staying safe. We enjoyed the room set up and the minibar. I’m glad we chose Virgin hotels.
Image of the Tripadvisor rating CHAD’s customer service is remarkable!

Nov 7, 2020 Tobi_Od

I am still here and the customer service I have received from Chad is exceptional. I came here with my boyfriend to celebrate his birthday and Chad helped out with the surprise decorations I wanted done in our room. He didn’t even take anything from me. He refused to receive any compensations for his help. He went above and beyond. And because of… Read more
I am still here and the customer service I have received from Chad is exceptional. I came here with my boyfriend to celebrate his birthday and Chad helped out with the surprise decorations I wanted done in our room. He didn’t even take anything from me. He refused to receive any compensations for his help. He went above and beyond. And because of this, every time we’re in Chicago, this will be our go to hotel. Virgin hotels accommodates ALL my needs and even more. It is homely and I fell in love with it as soon as I walked in. We’re definitely coming back!!! Read less
Image of the Tripadvisor rating High crime area..

Nov 7, 2020 badkittykate Hagatna, Mariana Islands

Room doors do not lock properly. No restaurant on site. Website and emails are very misleading. No ammenties at all.Everything is boarded up outside hotel. You get accosted everytime you walk outside. Signed up for the know club. No upgrades. Im sure the hotel was not too full for this. So disappointing. Did not feel safe at all. Do not recommend.