Virgin Hotel Chicago

Chicago, USA

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise or chow down on some classic American fare at Miss Ricky’s. Fast gaining in reputation, dishes include the famous Chicken & Waffles.

Amenities

  • Bar
  • Spa
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, complimentary WiFi, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber King Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - and packed to the hilt with mod-cons with 1 king-size bed, sleeping maximum 2 adults.

Breakfast included. The Commons Club (hosted cocktail hour 7:00pm-8:00pm). TwoZeroThree (Euro-style coffee bar by day, wine bar by night). Miss Ricky's American diner. Rooftop Bar (indoor/outdoor bar). 24-hour room service*. 24-hour fitness centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1455)
  • Very good (305)
  • Average (97)
  • Poor (26)
  • Terrible (15)
Image of the Tripadvisor rating Restaurant/Bar

Apr 19, 2019 Niketa T

I had somewhat of an extended stay at the Virgin Hotel for business and the experience was incredible. The restaurant on the second floor had an amazing hot breakfast every morning with fresh fruit, a juice and coffee bar, and a wide selection of breakfast foods to choose from including gluten-free and vegetarian options. The restaurant manager,… Read more
I had somewhat of an extended stay at the Virgin Hotel for business and the experience was incredible. The restaurant on the second floor had an amazing hot breakfast every morning with fresh fruit, a juice and coffee bar, and a wide selection of breakfast foods to choose from including gluten-free and vegetarian options. The restaurant manager, Tomas, was very personable and provided outstanding service. It all made for a really great experience overall. Read less
Image of the Tripadvisor rating Best hotel I have ever experienced

Apr 18, 2019 Carrawac

Every staff member here is outstanding. David in valet is very helpful and friendly. Our room is phenomenal. Convenient location in downtown Chicago. Shower is great. They have anything you could possibly want in a hotel room: umbrella, robes, speaker, rainfall shower head, fantastic pillows etc. Will stay at this hotel every Chicago trip.… Read more
Every staff member here is outstanding. David in valet is very helpful and friendly. Our room is phenomenal. Convenient location in downtown Chicago. Shower is great. They have anything you could possibly want in a hotel room: umbrella, robes, speaker, rainfall shower head, fantastic pillows etc. Will stay at this hotel every Chicago trip. LOVEEEEEE. Painless experience for late checkout Read less
Image of the Tripadvisor rating The Most Unique And Friendliest Hotel

Apr 18, 2019 NewYorkRobin new york

I just got back from Virgin Hotels Chicago and had the BEST STAY EVER! The moment we stepped foot into the hotel we knew it was a GEM. The Front Office Supervisor greeted us warmly and personally escorted us to our room, the room was more like a suite with great lighting, a SMEG fridge, comfortable sofa and huge circular "ottoman" there was also a… Read more
I just got back from Virgin Hotels Chicago and had the BEST STAY EVER! The moment we stepped foot into the hotel we knew it was a GEM. The Front Office Supervisor greeted us warmly and personally escorted us to our room, the room was more like a suite with great lighting, a SMEG fridge, comfortable sofa and huge circular "ottoman" there was also a tv. Street prices for the mini bar snacks was fantastic and the pour over coffee accoutrements and tea were amazing as well. A huge shower and lovely shower soaps and even a Virgin sheep awaited us! The king sized bed was a thrill to sleep in, not too hard, not too soft but just right for this Goldilocks, heh heh. Plenty of pillows, lovely bathrobes and slippers completed the scene. Do yourselves a favor and go to the Common Room for dinner, Chef Moosah and his team's food is amazing. We had the cheesy rolls, the charcuterie ( OMG the Elk sausage with blueberries was divine ) shrimp croquettes, calamari, lamb ribs ( I really don't like lamb but I loved these lamb ribs ) we we had the rhubarb crisp for dessert, not a clunker in the bunch! The wonderful bartender Becky Dorsen sent out three incredible smaller versions of her fantastic mocktails go for the My Thai mocktail was my favorite! If you ever go to Chicago for buisness or pleasure, do yourself a big favor and stay at the Virgin Hotel. Pictures will be added soon, I lost my phone at O'Hare, I hope to get it back soon. Read less
Image of the Tripadvisor rating Loved it

Apr 18, 2019 Sherpa186316 Worcester, Massachusetts

Our stay was wonderful! The employees were warm, friendly and helpful. The room was amazing. Perfect downtown location close to everything we wanted to see/do. It may just have been the coolest place I’ve ever stayed.
Image of the Tripadvisor rating Shock, Awe, Surprise, and Delight!

Apr 17, 2019 Jason S Chicago, Illinois

I've heard positive things about the Virgin brand, but nothing that I could really call tangible. I've stayed in numerous luxury hotels before, but my experience with Virgin Hotels Chicago set a new high bar. From the valet, to the check-in, room service, and phone operators, everyone was exceptional. I can't even express how well they anticipated… Read more
I've heard positive things about the Virgin brand, but nothing that I could really call tangible. I've stayed in numerous luxury hotels before, but my experience with Virgin Hotels Chicago set a new high bar. From the valet, to the check-in, room service, and phone operators, everyone was exceptional. I can't even express how well they anticipated needs. Also, the room was well equipped and I had a huge appreciation for the aesthetics. The room was not over stated, and the books/decorations were all functional and gave the room a warm, welcoming, and homey feel that still exuded luxurious quality. I don't have travel plans anytime soon, but I would create a random excuse to stay in Virgin Hotels Chicago again just for the experience. Read less