Virgin Hotel Chicago

Chicago, USA

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites.

Amenities

  • Bar
  • Spa
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

Commons Club (open for dinner, cocktails and late night bar). Upstairs (bar and live entertainment venue - open for events only). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night). 24-hour room service*. 24-hour fitness centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1911)
  • Very good (376)
  • Average (119)
  • Poor (32)
  • Terrible (21)
Image of the Tripadvisor rating Virgin Hotels Chicago is the Standard!

May 3, 2021 Y5056WMgaryh

Some would say the Chik Fil A chicken sandwich is the standard for chicken sandwiches. Others would argue that “two all beef patties special sauce, lettuce, cheese, on a sesame seed bun is the standard for a great burger. When it comes to Virgin hotels, they are the standard period! I first came across Virgin hotel group a month back when I was… Read more
Some would say the Chik Fil A chicken sandwich is the standard for chicken sandwiches. Others would argue that “two all beef patties special sauce, lettuce, cheese, on a sesame seed bun is the standard for a great burger. When it comes to Virgin hotels, they are the standard period! I first came across Virgin hotel group a month back when I was visiting some friends in Nashville. They took me to the Virgin hotel Nashville’s Commons Club. I fell in love immediately with the atmosphere and the vibe of the place. Nice grown and sexy vibe. Upon inquiring with the staff there, I found out they had a location in Chicago. Since I had a trip planned to Chicago, I decided to book at Virgin Hotel Chicago. It’s a decision that I would make over and over again. Virgin Hotel gets it right. First off with the ease of check in and the friendly staff. Chad was Heaven sent. Very personable and made my stay that much more enjoyable. Every time I came back to the hotel it was like I was coming home. Chad was always there to welcome me and always asked what adventure did I go on that day!!! I stayed in their King grand chamber suite. Amazing room with great views and a lot of space. I love how’s he hotel is conveniently located right in the mix of downtown and is within walking distance of all the major attractions. The rooftop bar at virgin Chicago Cerise is nice as well with even better views of the city. All in all I had an amazing stay and I will be coming back!! Read less
Image of the Tripadvisor rating Virgin Hotels Chicago is Exceptional from Start to Finish

May 3, 2021 U2567WUnancyl Novi, Michigan

I can not say enough good things about this hotel. For starters, before our girls weekend, I contacted concierge to have some treats in our room when we arrived. Chad Edwards, Concierge was friendly, caring, top notch communicator, definitely a can do attitude, and all around nice person! It was Chad who made sure our stay at Virgin Hotels… Read more
I can not say enough good things about this hotel. For starters, before our girls weekend, I contacted concierge to have some treats in our room when we arrived. Chad Edwards, Concierge was friendly, caring, top notch communicator, definitely a can do attitude, and all around nice person! It was Chad who made sure our stay at Virgin Hotels Chicago was exceptional. When we checked in there was a problem with our original room which was a two bed standard room. Well, that was not a problem at all, as the we were graciously upgraded to a two bedroom King suite with all of the amazing amenities this hotel has to offer! Our champagne and strawberries were waiting for us upon arrival, all chilled and ready to go, just like Chad said they would be!! We were amazed to say the least! Everything about our room and this hotel was first class, 5 star! Layout, bedding, bathroom size, cleanliness, vintage/groovy/awesome decor and location to shopping, restaurants and attractions! We also had dinner and drinks at their now open rooftop bar, Cerise! WOW!! The view amazing!! Staff friendly and welcoming! Drinks and food delicious! Cool vibe and hip music! We loved it! When I say, we'll be back, we definitely will! I highly recommend this hotel whenever staying in Chicago. You will not be disappointed! Thank you for the most wonderful trip to Chicago! Read less
Image of the Tripadvisor rating Best Birthday Experience for my best friend

May 1, 2021 salyndreab

The Hotel is Beautiful...My friends and I had an amazing time...All the staff was super nice, respectful, and helpful. The check in process was a breeze...The rooftop had an lovely view...The food was delicious and the drinks was perfect... I give this place 5 stars highly recommended I’m definitely planning another nights stay soon
Image of the Tripadvisor rating Finally out and about

Apr 29, 2021 T8993BZchristines

Had a great experience...so impressed how dog friendly this hotel is! Also, a-plus on cleanliness 🤗 staff was super friendly and accommodating! They went above and beyond when we made reservations on rooftop.
Image of the Tripadvisor rating Didn’t disappoint

Apr 29, 2021 NYCHJC New York City, New York

Have a nice stay at the Virgin Hotel in Chicago. It was in an amazing location near most of the “L” lines. As far as Covid goes, everything was extremely clean and there was hand sanitizer everywhere. When I realized they weren’t going to clean our room every night, they brought us towels. My only negative is they told us since I was a hotel club… Read more
Have a nice stay at the Virgin Hotel in Chicago. It was in an amazing location near most of the “L” lines. As far as Covid goes, everything was extremely clean and there was hand sanitizer everywhere. When I realized they weren’t going to clean our room every night, they brought us towels. My only negative is they told us since I was a hotel club member that we got a $20 credit for the mini bar every night and when I got home, they charged me $42. They immediately refunded me. I would definitely stay there again. Read less