W Chicago Lakeshore

Chicago, USA

The hotel

Towering over Lake Michigan, the W Chicago Lakeshore is a glamorous retreat for jet setters. Located steps from The Magnificent Mile, this luxury hotel has always been the hottest gathering spot in Chicago. The beach is just a short walk away as is Navy Pier with its shops, bars and restaurants. Rooms aren’t just rooms at the W – they’re Wonderful Rooms, Spectacular Rooms and Marvelous Suites! Aptly named too, as each offers the utmost in comfort and technology. When you’re not sightseeing, we recommend a visit to the also Bliss Spa for a tension-busting treatment. You could also make a splash at the heated indoor pool, coming up for air every now and then to enjoy panoramic city views. There are restaurants all around you but CURRENT; the hotel’s very own is sensational, showcasing classic American influences in a sleek, urban atmosphere. Pre-dinner, head to The Living Room Bar – not your ordinary living room, you can enjoy music here, games, DJs and a colourful W Signature drinks list.

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the city, within walking distance to Michigan Avenue shopping and restaurant district and steps from Navy Pier. Transfer time from O'Hare International Airport: 25 minutes.

Hotel information

520 rooms and suites on 33 floors. All with air-conditioning, city or lake views, 42" LCD TV, telephone, complimentary bottled water, WiFi access*, mini-bar*, tea/coffee maker, iPod docking station, safe, Bliss® lemon + sage bath and body products, bathrobes, hairdryer and iron and board. Wonderful Rooms are 350 sq ft and have city views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 350 sq ft and have views of Lake Michigan, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fabulous Rooms are 350 sq ft and have views of Lake Michigan, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Marvelous Suites are 550 sq ft and have lake views, a master bedroom, separate living area and an additional half bathroom, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

CURRENT (classic American cuisine, open for breakfast, lunch and dinner). The Living Room Bar (DJs, games and signature drinks list, open for lunch and dinner). WET® indoor heated swimming pool. 24-hour FIT gym. Bliss Spa*. Complimentary WiFi in lobby and public areas. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $68 plus tax, per day (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1062)
  • Very good (566)
  • Average (305)
  • Poor (152)
  • Terrible (131)
Image of the Tripadvisor rating Amazing Hotel, Better View

Sep 15, 2020 MrsBray2218 Kentucky

Our trip to Chicago was made better by the stay in this hotel. The front desk and staff were so accommodating upon arrival. Social distancing and mask requirements were in place so we felt safe. The room was spectacular and clean and it had the most incredible view. The bar in the lobby had a great selection and it was nice to hang out. The… Read more
Our trip to Chicago was made better by the stay in this hotel. The front desk and staff were so accommodating upon arrival. Social distancing and mask requirements were in place so we felt safe. The room was spectacular and clean and it had the most incredible view. The bar in the lobby had a great selection and it was nice to hang out. The location was perfect for walking to the pier and around downtown. And the parking garage was close to the hotel so we didn't have a long walk after driving. Read less
Image of the Tripadvisor rating Best Stay

Sep 4, 2020 ianpX6400HD

Our stay at the W is so incredible. All of the staff are very friendly. Jessica and diamond And Derek were very friendly and accommodating for anything that we needed. You’re only a couple blocks from the magnificent Mile shops and you can throw a rock and hit the beach. Truly the best of both worlds in Chicago highly recommend if you’re ever in… Read more
Our stay at the W is so incredible. All of the staff are very friendly. Jessica and diamond And Derek were very friendly and accommodating for anything that we needed. You’re only a couple blocks from the magnificent Mile shops and you can throw a rock and hit the beach. Truly the best of both worlds in Chicago highly recommend if you’re ever in town. Read less
Image of the Tripadvisor rating Not what it use to be...

Aug 24, 2020 858randalls

We have stayed here several times. We will never stay here again. Our last visit was the worst we have ever had in Chicago. People in rooms next to ours blasting music until 6AM. Hotel would not kick them out, but did ask them to turn it down twice. Their solution to the issue was to have us change rooms. Also marijuana use was prominent… Read more
We have stayed here several times. We will never stay here again. Our last visit was the worst we have ever had in Chicago. People in rooms next to ours blasting music until 6AM. Hotel would not kick them out, but did ask them to turn it down twice. Their solution to the issue was to have us change rooms. Also marijuana use was prominent throughout the hotel, our entire floor smelled of pot and heard several people walking in the halls talking about how they needed to get high. This use to be a great hotel, but it isn’t any more. Take your money elsewhere; there are definitely better options. Read less
Image of the Tripadvisor rating Close to Lakefront, riverwalk, and Navy Pier anything you need, easy walking distance

Aug 20, 2020 TravelingbyAmtrak

Location. That is all. I rate it as 3 star without any benefits if a 3 star. Room service or food from that little up front market cafe as options, room service with markups because we have no choice. No coffee in room and it was out when we went down 830 to get some. Nothing to do or anywhere to be at your hotel. Smokers in chairs out… Read more
Location. That is all. I rate it as 3 star without any benefits if a 3 star. Room service or food from that little up front market cafe as options, room service with markups because we have no choice. No coffee in room and it was out when we went down 830 to get some. Nothing to do or anywhere to be at your hotel. Smokers in chairs out front. No washcloths on bathroom, no pool open though web site Covid said it was. Debris in bathroom sink and shower floor, no one checked that it was not clean. Good pillows and bed and wonderful sofa. Lotion on request? What does that have to do with Covid? Dont like rainforest shower makes you stand over the drain and pressure is too low. Good hot water heats fast. Room has beautiful view--paid extra for--and yet you cammcan only see it when you stand up --room furniture layout is not designed to take advantage of that venue. And spiders nests and spiders on the window outside--walking all over--fascinatiny gross. Services reduced beyond even what Covid requires. Close to lakefront, Navy Pier and restaurants and fast food there, and river or lake cruises, and walking distance to riverfront walk and restaurants and bars along side plus kayak rentals . Overpriced and underwhelming service. We've stayed at so many hotels since Covid and W was most reduced in services.. Read less
Image of the Tripadvisor rating Birthday weekend

Aug 7, 2020 Alexis Q

This hotel is So clean with GREAT VIEWS!!! The staff has been AMAZING! They are really practicing social distancing. But I must say that although the location and views are wonderful, the best thing about this hotel is the staff!!!! One that stood out the most with her friendly vibes was Diamond, the lady at the front desk!!! I will definitely… Read more
This hotel is So clean with GREAT VIEWS!!! The staff has been AMAZING! They are really practicing social distancing. But I must say that although the location and views are wonderful, the best thing about this hotel is the staff!!!! One that stood out the most with her friendly vibes was Diamond, the lady at the front desk!!! I will definitely return to this hotel for her services!! Read less