W Chicago Lakeshore

Chicago, USA

The hotel

Towering over Lake Michigan, the W Chicago Lakeshore is a glamorous retreat for jet setters. Located steps from The Magnificent Mile, this luxury hotel has always been the hottest gathering spot in Chicago. The beach is just a short walk away as is Navy Pier with its shops, bars and restaurants. Rooms aren’t just rooms at the W – they’re Wonderful Rooms, Spectacular Rooms and Marvelous Suites! Aptly named too, as each offers the utmost in comfort and technology. When you’re not sightseeing, we recommend a visit to the also aptly named Bliss Chicago Spa* for a tension-busting treatment. You could also make a splash at the heated indoor pool, coming up for air every now and then to enjoy panoramic city views. There are restaurants all around you but CURRENT; the hotel’s very own is sensational, showcasing Italian and French influences in a sleek, urban atmosphere. Pre-dinner, head to The Living Room Bar – not your ordinary living room, you can enjoy music here, games, Internet access and a colourful W Signature drinks list!

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the city, within walking distance to Michigan Avenue shopping and restaurant district and steps from Navy Pier. Transfer time from O'Hare International Airport" 25 minutes.

Hotel information

520 rooms on 33 floors. All of which are air-conditioned with city or lake views, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, iPod docking station, safe, hairdryer and iron and board. Wonderful Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Spectacular Rooms with views of Lake Michigan and 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Marvelous Suites with master bedroom with 1 king-size bed and second bedroom with 1 queen-size bed, sleeping maximum 4 adults.

CURRENT (seasonal Italian cuisine). Living Room Bar. WET (seasonal deck with unobstructed views of Lake Michigan). Indoor swimming pool and sauna. 24-hour FIT gym. Bliss Chicago Spa* with 16 treatment rooms. Whatever/Whenever service. Business centre. WiFi available*. Laundry/dry-cleaning service*. 24-hour room service*.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1035)
  • Very good (560)
  • Average (297)
  • Poor (149)
  • Terrible (129)
Image of the Tripadvisor rating Great experience

Nov 12, 2019 outnumberedmom2019 Royal Oak, Michigan

I stayed here with my young son, sister and several family members. We had a great city view room on the 30th floor. The room was clean and well decorated. I've stayed in other W hotels that had an awkward glassed in shower and toilet area. This was a more traditional bathroom but with a barn style door. The only thing missing from our room was… Read more
I stayed here with my young son, sister and several family members. We had a great city view room on the 30th floor. The room was clean and well decorated. I've stayed in other W hotels that had an awkward glassed in shower and toilet area. This was a more traditional bathroom but with a barn style door. The only thing missing from our room was a coffee machine. There was free coffee available in the lobby, but that means you have to be ready to see people first thing in the morning to get your coffee. The lobby was a great area to hang out, have a drink or have some food. The valet was expensive, but not a surprise in Chicago. There isn't any on-site self parking. I tried to find an overnight garage nearby but could not locate one. The nearest L station is about a 15 minute walk West from the hotel. We mostly walked or took an Uber while in the city. There is a Starbucks just down the block and a great breakfast place called Yolk about 2 blocks away. We also had the breakfast buffet in the hotel and it was decent. I will definitely consider staying here again. Read less
Image of the Tripadvisor rating Decent Stay

Nov 10, 2019 EugeneSoriano San Francisco, California

The W Chicago Lakeshore hotel is in front of Lake Michigan and is near the Navy Pier and Northwestern Law School. The location is great as it is near the Magnificent Mile. The reception staff need some improvement and should treat their guests much better especially those arriving late night.
Image of the Tripadvisor rating Dirty and Damaged !

Nov 5, 2019 Venture20995

Not what they used to be. Dirty hallways and other common areas. Open soda boxes and dirty napkins stayed in the hallway for three days even after complaining twice to staff. Everything here is long in the tooth or damaged. Carpet stained and pulling up at corners of room. Cabinetry very marked up and sharped as were the walls and the bathroom.… Read more
Not what they used to be. Dirty hallways and other common areas. Open soda boxes and dirty napkins stayed in the hallway for three days even after complaining twice to staff. Everything here is long in the tooth or damaged. Carpet stained and pulling up at corners of room. Cabinetry very marked up and sharped as were the walls and the bathroom. Felt like what I would imagine a holiday inn to be like. Have given the w a few last ties from Fort Lauderdale to Atlanta to Chicago. Not what they used to be. Not worth the 300 plus a night. Read less
Image of the Tripadvisor rating Very Nice!

Nov 4, 2019 CarlosVJ956 Elgin, Illinois

Always a nice place to stay and great service. Got a king room with lake view large and roomy. The views were very nice of navy pier and the lake. Check in was very fast and easy. Will stay again great property!
Image of the Tripadvisor rating Room With A View!

Oct 30, 2019 MaryEllen P

Fabulous location! Friendly Professional staff. Clean rooms. Beautifully Designed hotel sophisticated interior. Amazing breakfast buffet. College tour for our last birdie in the nest, at the University of Chicago. We made this a family trip and had such a lovely stay. Highly recommend for business or family stay.