W Chicago Lakeshore

Chicago, USA

The hotel

Towering over Lake Michigan, the W Chicago Lakeshore is a glamorous retreat for jet setters. Located steps from The Magnificent Mile, this luxury hotel has always been the hottest gathering spot in Chicago. The beach is just a short walk away as is Navy Pier with its shops, bars and restaurants. Rooms aren’t just rooms at the W – they’re Wonderful Rooms, Spectacular Rooms and Marvelous Suites! Aptly named too, as each offers the utmost in comfort and technology. When you’re not sightseeing, we recommend a visit to the also Bliss Spa for a tension-busting treatment. You could also make a splash at the heated indoor pool, coming up for air every now and then to enjoy panoramic city views. There are restaurants all around you but CURRENT; the hotel’s very own is sensational, showcasing classic American influences in a sleek, urban atmosphere. Pre-dinner, head to The Living Room Bar – not your ordinary living room, you can enjoy music here, games, DJs and a colourful W Signature drinks list.

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the city, within walking distance to Michigan Avenue shopping and restaurant district and steps from Navy Pier. Transfer time from O'Hare International Airport: 25 minutes.

Hotel information

520 rooms and suites on 33 floors. All with air-conditioning, city or lake views, 42" LCD TV, telephone, complimentary bottled water, WiFi access*, mini-bar*, tea/coffee maker, iPod docking station, safe, Bliss® lemon + sage bath and body products, bathrobes, hairdryer and iron and board. Wonderful Rooms are 350 sq ft and have city views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 350 sq ft and have views of Lake Michigan, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fabulous Rooms are 350 sq ft and have views of Lake Michigan, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Marvelous Suites are 550 sq ft and have lake views, a master bedroom, separate living area and an additional half bathroom, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

CURRENT (classic American cuisine, open for breakfast, lunch and dinner). The Living Room Bar (DJs, games and signature drinks list, open for lunch and dinner). WET® indoor heated swimming pool. 24-hour FIT gym. Bliss Spa*. Complimentary WiFi in lobby and public areas. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $68 plus tax, per day (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1050)
  • Very good (561)
  • Average (303)
  • Poor (150)
  • Terrible (130)
Image of the Tripadvisor rating Disappointing

Jan 15, 2020 X6053QCchrisb London, United Kingdom

Sad return to no service, closed bar, and dirty hallways. The Hilton garden inn was much nicer with better service. Pls save your money! No fridge in the room, had to beg for tea and no milk, no free movies (HBO), 45 min ride from McCormick center if you are lucky. Think Marriott acquisition has destroyed W brand.
Image of the Tripadvisor rating Clean, modern, exceptional.

Jan 6, 2020 ejsymonds1

An excellent hotel and location. Rooms: Bed was very comfortable. Modern lighting and built-in couch gave it a unique feel that you don’t get in most cookie-cutter hotel rooms. Views are impressive the higher up your room. Bathroom was clean with a wonderful rain shower head. The only negative is no fridge or coffee maker...fridge is on request… Read more
An excellent hotel and location. Rooms: Bed was very comfortable. Modern lighting and built-in couch gave it a unique feel that you don’t get in most cookie-cutter hotel rooms. Views are impressive the higher up your room. Bathroom was clean with a wonderful rain shower head. The only negative is no fridge or coffee maker...fridge is on request only. Hallways: Dark, but modern/club like feel. Definitely nice if you have a rough night out and don’t need bright lights. Lobby: Very modern, but layout is a bit confusing. No real design flow from carport to check-in desk to bar/lounge...they’re just thrown together. Regardless, they’re updated so it’s a good experience. Staff: Incredibly friendly and helpful. Was thanked for being a rewards member and treated with the highest respect even though I booked through a 3rd part my site. Concierge was quite attentive as well. Overall: It’s in a great quiet location with perfect views of the lake, Navy Pier, and surrounding buildings. Staff is courteous and you’ll find most amenities at your fingertips. Would definitely stay here again! Read less
Image of the Tripadvisor rating Weekend Stay

Jan 6, 2020 TCDolcevita

The W Lakeshore location is awesome for its view of the lake and pier. Front desk staff are great as are all staff for that matter. Stay away from the restaurant as food is far better in the blocks surrounding the hotel.
Image of the Tripadvisor rating Echoes of luxury, fading away

Jan 3, 2020 CPCTraveler Chicago, IL

I booked this hotel as a luxury splurge for the second half of our Chicago trip, and was mildly disappointed. The W no longer has the luxury feel that it was once known for. The famed Bliss Spa is now closed, and the indoor pool was overrun by young children the entire time I was there. The lobby was full of people idly on their phones, and the… Read more
I booked this hotel as a luxury splurge for the second half of our Chicago trip, and was mildly disappointed. The W no longer has the luxury feel that it was once known for. The famed Bliss Spa is now closed, and the indoor pool was overrun by young children the entire time I was there. The lobby was full of people idly on their phones, and the elevators consistently slow. The view of the Lake is still lovely, and the rooms are good and bed is comfortable, but the W is more of a functional hotel for families than a luxury hotel now. (Perhaps I should have known this earlier?) I would have given this 4 stars if this were a Hampton Inn but given the reputation and price, I rate only 3 stars. Read less
Image of the Tripadvisor rating Taecely

Dec 28, 2019 T4873IIisabelm

Taecely made me feel at home! She made sure I was comfortable and that I had everything I needed at the W hotel! Thanks to her I had a great birthday weekend! Great customer service here, I highly recommend this place!