W Chicago Lakeshore

Chicago, USA

The hotel

Towering over Lake Michigan, the W Chicago Lakeshore is a glamorous retreat for jet setters. Located steps from The Magnificent Mile, this luxury hotel has always been the hottest gathering spot in Chicago. The beach is just a short walk away as is Navy Pier with its shops, bars and restaurants. Rooms aren’t just rooms at the W – they’re Wonderful Rooms, Spectacular Rooms and Marvelous Suites! Aptly named too, as each offers the utmost in comfort and technology. When you’re not sightseeing, we recommend a visit to the also aptly named Bliss Chicago Spa* for a tension-busting treatment. You could also make a splash at the heated indoor pool, coming up for air every now and then to enjoy panoramic city views. There are restaurants all around you but CURRENT; the hotel’s very own is sensational, showcasing Italian and French influences in a sleek, urban atmosphere. Pre-dinner, head to The Living Room Bar – not your ordinary living room, you can enjoy music here, games, Internet access and a colourful W Signature drinks list!

Amenities

  • Bar
  • Spa
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the city, within walking distance to Michigan Avenue shopping and restaurant district and steps from Navy Pier. Transfer time from O'Hare International Airport" 25 minutes.

Hotel information

520 rooms on 33 floors. All of which are air-conditioned with city or lake views, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, iPod docking station, safe, hairdryer and iron and board. Wonderful Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Spectacular Rooms with views of Lake Michigan and 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Marvelous Suites with master bedroom with 1 king-size bed and second bedroom with 1 queen-size bed, sleeping maximum 4 adults.

CURRENT (seasonal Italian cuisine). Living Room Bar. WET (seasonal deck with unobstructed views of Lake Michigan). Indoor swimming pool and sauna. 24-hour FIT gym. Bliss Chicago Spa* with 16 treatment rooms. Whatever/Whenever service. Business centre. WiFi available*. Laundry/dry-cleaning service*. 24-hour room service*.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1025)
  • Very good (555)
  • Average (295)
  • Poor (148)
  • Terrible (128)
Image of the Tripadvisor rating Excellent Hospitality!!!

Sep 21, 2019 Vivian T New York City, New York

My friend and I met up in Chicago for a girls weekend and to celebrate a few life milestones. The Chef Concierge Lois emailed me the week before welcoming us and asking if she could help us with anything - that already was a nice touch! Upon check in, the staff was very accommodating with our room requests. And the next day we were surprised by… Read more
My friend and I met up in Chicago for a girls weekend and to celebrate a few life milestones. The Chef Concierge Lois emailed me the week before welcoming us and asking if she could help us with anything - that already was a nice touch! Upon check in, the staff was very accommodating with our room requests. And the next day we were surprised by Lois with prosecco and goody bags to congratulate us! These personal touches really make the stay! Thanks for the great weekend! Read less
Image of the Tripadvisor rating Lovely stay...

Sep 18, 2019 Bank_Nerd Chicago, Illinois

We stayed overnight as part of a staycation for our anniversary. When front desk found out they upgraded us to a room with a gorgeous view. We didn’t have dinner there but did have a late night burger so really can’t recall how it was...but the amenities are great / pool / gym with lake views can’t be beat. There is a nice outdoor area with… Read more
We stayed overnight as part of a staycation for our anniversary. When front desk found out they upgraded us to a room with a gorgeous view. We didn’t have dinner there but did have a late night burger so really can’t recall how it was...but the amenities are great / pool / gym with lake views can’t be beat. There is a nice outdoor area with benches to enjoy Lakeshore drive...the location is within walking distance of some great restaurants. Read less
Image of the Tripadvisor rating Off to the Ball Game

Sep 18, 2019 klc8990 Roseburg, Oregon

Came to Chicago to go to a Cubs game and the W was "icing on the cake"! Beautiful property and amazing view from our 28th floor room. Couldn't ask for anything better! Very helpful staff and all the amenities needed.
Image of the Tripadvisor rating Not a typical “W”

Sep 17, 2019 chadh128

Booked because of the high trip advisor rating....let down for sure! Got offered upgrades room for 50/night...included movie and breakfast. Our breakfast was just food pulled from the buffet. The movie wasn’t comped so I had to deal with that issue too. Room backed to elevator (that was fun to listen too), outside windows hadn’t been cleaned in… Read more
Booked because of the high trip advisor rating....let down for sure! Got offered upgrades room for 50/night...included movie and breakfast. Our breakfast was just food pulled from the buffet. The movie wasn’t comped so I had to deal with that issue too. Room backed to elevator (that was fun to listen too), outside windows hadn’t been cleaned in months and the room just wasn’t in great shape. 3 might be too high of a rating, maybe 2.5 would be more accurate. Read less
Image of the Tripadvisor rating It is not you its me...

Sep 17, 2019 Sid K South Miami, Florida

Dear W it is not you it is me. I found you very very handsome. Too handsome. My room was obviously designed with care. It was beautiful. But it was not designed for humans. One small example it took me numerous tries to figure out how to turn on a lamp on the desk. I mentioned this to another guest and they indicated the same problem. And your… Read more
Dear W it is not you it is me. I found you very very handsome. Too handsome. My room was obviously designed with care. It was beautiful. But it was not designed for humans. One small example it took me numerous tries to figure out how to turn on a lamp on the desk. I mentioned this to another guest and they indicated the same problem. And your shower/toliet facility. Absolute stunning visually and absolutely worthless functionally: where was I suppose to hang up my towel? Regardless how many switiches I hit I could never get a fully lighted room.You're beautiful W....but like the saying goes beauty is only skin deep. One very up note: the concierge was great. Read less