Marriott Vail Resort & Spa

Vail, Colorado

Virgin rating

The hotel

A fabulous mountain resort with excellent ski and spa facilities. European in style, the Vail Marriott exudes charm and personality. Everything’s in walking distance including the gondola to whisk you off to ski runs galore. The hotels Golden Leaf Spa offers a range of treatments – the perfect antidote to an action-packed day on the slopes! There is also fabulous dining in Vail but First Chair Cafe probably does the best buffet breakfast in town - the choice is extensive. Come sundown, Avalanche Pub is an après ski hot spot; soak up the atmosphere awhile before feasting on American fare over at the cosy, laid-back 7one5.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Ski In Ski Out
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service

Where is it

At the base of Vail Mountain in Lionshead, a 3-minute walk to Eagle-Bahn Gondola.

Hotel information

283 rooms and 61 suites on 7 floors. All with air-conditioning, satellite TV with pay-per-view films, telephone, high-speed Internet access, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Some rooms have fireplaces. Standard Room with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Lodge Rooms with 1 king-size bed and sofa bed, sleeping maximum 4 adults.

Studio King Rooms, sleeping maximum 2 adults.

Deluxe King Rooms with king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children (aged under 17).

2-Bedroom Condo with master en-suite bedroom and twin bedroom, sleeping maximum 5 adults or 4 adults and 2 children (aged under 17).

3-Bedroom Condo with master en-suite bedroom and 2 additional twin bedrooms, sleeping up to 7 adults or 6 adults and 2 children (aged under 17).

7one5 (American cuisine/cocktails), Avalanche Pub, First Chair Cafe (buffet/a la carte). Indoor swimming pool. Outdoor swimming pool (seasonal). Hot tub. Fitness centre. Golden Leaf Spa*. Complimentary WiFi. Charter Sports (ski & bike rental shop). Laundry service*. Room service*. Babysitting services*. Valet parking $60 per day (payable locally, subject to change). The bus stops outside for transport to the Vail Village.

Minimum stay 3 nights at all times.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (175)
  • Very good (17)
  • Average (15)
  • Poor (9)
  • Terrible (20)
Image of the Tripadvisor rating Disappointing "Luxury" Eperience

Mar 18, 2024 David D Providence RI

This was an exceedingly disappointing stay starting from the moment of arrival. Amid a chaotic scene, there was little information about where to put your car or what to do with your skis and luggage. Eventually someone did come to acknowledge our existance but it was more to get rid of our car than to offer us welcome. There were dozens of carts… Read more
This was an exceedingly disappointing stay starting from the moment of arrival. Amid a chaotic scene, there was little information about where to put your car or what to do with your skis and luggage. Eventually someone did come to acknowledge our existance but it was more to get rid of our car than to offer us welcome. There were dozens of carts strewn around with luggage. Upon check in, I found that there were no rooms available so it probably related to this fact. This was at nearly 5 PM---Mind you--check in is at 4 PM. We were carrying all of our luggage after a day of skiing and there was no explanation as to why the room was not available or where we might sit or put our luggage----No offer of a free drink or anything like that----I explained to that it is suprising that rooms were not available after check in. No explanation---I asked to speak with a manager. The clerk left momentarily and returned 5 minutes later telling me no one was available. I explained that I was an elite Mariott member and he left again----Still no manager but when he came back though, all of a sudden we had a room. He gave us a key and told me the manager would call me (he/she never did). The room itself was TINY with a view of the air conditioning condenser.-----2 Queen beds in a surface area that was not much bigger than the bed space. I questioned whether this was a punishment for complaining but later realized all of the rooms were tiny. There was no where to open up a singular suitcase without having to step over it. Not clear to me how a family of 4 with ski equipment would cope(We were only 2). We then went downstairs to look around---The pool and hottub were both tiny as well and stuffed to the gills with kids---No big deal but somethought could be given to making the spa hottub no kids. We enjoyed the skiing over the next two days and I like that they store the skis by the lift. It is not trivial to get up/back to the hotel with skiboots but it is what it is----This is certainly not ski in--ski out. The food everywhere was expensive-----Breakfast was not included-----In the end, if this were a $200-300 a night hotel like the one we stayed at the night prior (and serves as a comparison), I would not care. This is a nearly $1000 a night hotel with the word "Luxury" in the title-----Upon check out, the clerk asked me how are stay was----I told her it was uneven-- She asked a few questions and asked if I minded a phone call from the manager----I never received one. All in all----the manager was brought up 3 times during our stay and not once did I receive a phone call. I suppose that is what passes for a "luxury collection hotel" these days. Read less
Image of the Tripadvisor rating Excellent customer service special thanks to Michael

Mar 13, 2024 927leighl Charlotte, North Carolina

Lovely renovated rooms separate bathtub which I really appreciate quick service when you call the front desk. And asst manager Michael helped us out on a customer service issue. He helped us graciously and we were most appreciative. We had a lovely day and we will return. Thank you very much. Good restaurant there too. If there's any room for… Read more
Lovely renovated rooms separate bathtub which I really appreciate quick service when you call the front desk. And asst manager Michael helped us out on a customer service issue. He helped us graciously and we were most appreciative. We had a lovely day and we will return. Thank you very much. Good restaurant there too. If there's any room for improvement, it's the need for another hot tub! Read less
Image of the Tripadvisor rating Nice - Just Not Luxury Level

Feb 29, 2024 paulakD8380KE

While the hotel is pretty, it isn’t a luxury hotel, it’s really more a nice Marriott. We booked a larger room with a fireplace and was told it had a mountain view, but the view was of condos across the way with a bit of mountains above them. The bed was comfy, there was an upscale coffee machine and tea kettle with cups and glasses and an empty,… Read more
While the hotel is pretty, it isn’t a luxury hotel, it’s really more a nice Marriott. We booked a larger room with a fireplace and was told it had a mountain view, but the view was of condos across the way with a bit of mountains above them. The bed was comfy, there was an upscale coffee machine and tea kettle with cups and glasses and an empty, working mini-fridge (yay!). There was housekeeping every day and when they didn’t leave new towels it was easy to find them in the hall. The bathroom was okay - could use some grout cleaning in the shower and the ceiling above the tub had water damage. We had a balcony, though it was shared with the room next door. The fitness room was well equipped. The two Peloton bikes to ride with tennis shoes were always in use (the other two for clip in shoes sat empty). The restaurant was nice. We had breakfast there each morning - a good buffet, but was $45 each (we had vouchers). We didn’t do the afternoon s’mores, but saw that it was a big hit for the kiddos. The pool and hot tub were also a big hit with the kids, but there’s a separate hot tub outside the fitness room that’s mostly adults. The spa was nice, just wasn’t a luxury-hotel-level spa. Nice location, but a bit of a walk with ski gear, so the ski valet was nice to have - they took skis to and from the mountain each day. A quick walk without gear to Lionshead Village and then a bit of a walk, or quick bus ride, to Vail Village (the Intown bus stops right in front of the Hythe). The best part of our stay was the people. Everyone was really friendly and welcoming! Read less
Image of the Tripadvisor rating Will continue to come back here!

Feb 18, 2024 Paul C

Close to the slopes, easy to get everywhere, and a great place to come back to after a full day skiing. The food is yummy and the breakfast buffet sets you up for the day. There is also a ski valet right in the hotel. Been coming here for several years and will continue to.
Image of the Tripadvisor rating Great service

Feb 6, 2024 June G

I've been coming to Vail for 15 years but it was my first time at the Hythe. Loved the rooms, location and staff. Flor from room service was extremely helpful explaining the menu to me over the phone and super friendly when delivering the order. I will definitely come back!