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Virgin Voyages Miami 3 nights and Mayan Sol 5 nights

9 Days Cruising
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Virgin Holidays' view

Experience an epic 5-night voyage to Costa Maya, Mexico. Explore Mayan ruins close to the port, then dive in and make pals with the colourful creatures who live in the coral reefs just off shore.

Itinerary

By Land: 3 Nights Miami, Florida

A chic stay for 3 nights in a Virgin Holidays Exclusive Miami Hotel marks the start of a beach-hopping trip with a difference – taking you from one of the States’ coolest seaside cities to some of the Caribbean’s most idyllic islands. After experiencing the exclusive shopping, nightlife, and beach scenes of Miami you'll be ready to explore the Caribbean aboard the Scarlet Lady!

By Sea: 5 Nights Virgin Voyages Scarlet Lady

Embark the ship in Miami and you'll be taken on an epic journey from vibrant Miami to the unexplored shores of the Yucatán Peninsula, by way of Bimini, Virgin Voyages' Island in the Caribbean — complete with see-through water and sandy beaches.

Miami, Florida

Glittering Miami is where all of the energy and dynamism of the city meets the laid-back lifestyle of the beach. There are so many reasons this Florida hotspot is known as the Magic City: streets lined with glamorous bars and nightclubs, a sea salt-scented breeze blowing over a teal-coloured ocean and a distinct Cuban influence that brings eclecticism and rhythm to its cafés and cigar shops. Make your way to the Miami cruise port to embark Scarlet Lady for your 5-night Mayan Sol voyage.

Costa Maya, Mexico

Sail to the unexplored shores of the Yucatán Peninsula, arriving at 9:00am. Bursting with ancient history, you have plenty of time to explore this gorgeous destination that offers an intoxicating insight into Mexican life.

The Beach Club, Bimini

Sailors get exclusive access to our very own private beach in Bimini, Bahamas. The club is designed to answer whatever your specific mood is calling for. You can either enjoy peaceful mornings and restorative days, or amplified afternoons at the DJ-led pool party. For those more adventurous, you have access to the islands incredible marine life, boating, snorkelling and historic shipwreck diving.

Miami, Florida

Your voyage ends where it began, returning back to Port Miami at 6:30pm. Time for a spot of shopping before you make your way to the airport for your return flight home?

Your cruise

Ship

Virgin Voyages Scarlet Lady

The Scarlet Lady is the first cruise ship to be owned and operated by Virgin Voyages.

Cabin

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Facilities

Luxury adult-only Voyages for Explorers

Virgin Voyages' first ship, the Scarlet Lady is due to set sail April 2020. Be one of the first Sailors to experience this revolutionary ship design where interior spaces were curated by world-renowned interior designers Tom Dixon’s Design Research Studio, New York’s Roman and Williams, Concrete Amsterdam and Softroom.

Time on your adult Voyage

Welcome aboard Virgin Voyages, the new sailing experience that's bringing about an 'Epic Sea Change for All'. This experience is a lot of things, but definitely not a cruise. Instead, expect a voyage that cultivates curiosity, encourages experience and advocates adventure. With Virgin Voyages, you're never just a passenger – you're a sailor.

Show-stopping facilities

Virgin Voyages offers a cheeky and cheerful approach to service, as well as an inclusive approach to sea travel that removes those pesky add-ons. Sailors will enjoy food at the 20+ restaurants onboard (at no added cost). Free fitness classes and free WiFi (so you can share your favourite holidays snaps whilst living for the moment!). Aimed at providing a transformative experience through a liberal dose of ‘Vitamin Sea’, the Virgin Voyages ideology places the ocean and its role in both personal and global wellbeing at centre stage.

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Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

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Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

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With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

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Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

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If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.​

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Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

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We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

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You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

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Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

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We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

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I returned early from holiday and have further questions?

You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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