Sheraton Atlanta

Atlanta, Georgia

The hotel

This recently renovated hotel boasts a chic and stylish design and guests can expect a high standard of service. The magnificent poolside garden courtyard features an impressive retractable roof and indoor/outdoor heated pool to relax by and plan the day's events.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in the heart of Downtown Atlanta, just steps from MARTA public transit and the City's most well-known attractions, restaurants, sporting events and night life.

Hotel information

763 guest rooms on 12 floors in 2 towers with 5 lifts. All with air-conditioning, TV with pay-per-view films, complimentary WiFi, safety deposit box and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping max 4 adults or 2 adults and 2 children.

Collage Restaurant (casual dining). Fandangles signature bar and restaurant (fine dining and full-service bar). The Deli (open 6.00am-midnight). Indoor/outdoor heated swimming pool and whirlpool. 24-hour fitness centre. In-room dining* (6.00am-midnight). Complimentary WiFi. Self-parking* and valet parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1871)
  • Very good (1058)
  • Average (464)
  • Poor (195)
  • Terrible (189)
Image of the Tripadvisor rating Nice hotel good location fair rate

Oct 13, 2019 Kvacay Eaton Rapids, Michigan

Booked through hotels.com for $92 looked at the site and it was only $99 for a standard rate so not bad either way. Nice room clean, and comfy. Came with a refrigerator and a large (50-55 in tv) bed was white and plushy. Shower was good nice water pressure. Pool wasn’t busy when we went and they use salt water so it wasn’t the usual heavy… Read more
Booked through hotels.com for $92 looked at the site and it was only $99 for a standard rate so not bad either way. Nice room clean, and comfy. Came with a refrigerator and a large (50-55 in tv) bed was white and plushy. Shower was good nice water pressure. Pool wasn’t busy when we went and they use salt water so it wasn’t the usual heavy chlorinated pool. Walking distance to about 10 restaurants/bars. Parking is an additional fee but we didn’t bring a car so it wasn’t an issue for us but I over heard them and it was like around ($32 )to self park or around ($44) or something for the valet so just an FYI might want to be prepared for that. They hold luggage too Incase you are needing that service. Overall nice hotel glad we stayed here Read less
Image of the Tripadvisor rating They Are Thieves PLEASE BEWARE

Oct 12, 2019 DeceivedLoyalist

I booked this hotel (prepaid rate) because I’m a loyal fan of the Sheraton chain and saw great reviews online for this particular location. However, I was very surprised once I booked to find news articles reporting a deadly outbreak of a deadly disease. Surely, not something you’d expect. I am an asthmatic, so I have to take things like this… Read more
I booked this hotel (prepaid rate) because I’m a loyal fan of the Sheraton chain and saw great reviews online for this particular location. However, I was very surprised once I booked to find news articles reporting a deadly outbreak of a deadly disease. Surely, not something you’d expect. I am an asthmatic, so I have to take things like this very seriously. I proceeded to call the hotel and share my concerns. They listened to my concerns and graciously agreed to cancel my reservation. I received a cancellation number and everything. But, turns out, I was still charged and never received a refund. After calling repeatedly, some woman whom I NEVER spoke to ever, says that she never authorized a refund and thus I had to pay for the room. A room I never stayed in, because I was told it would be cancelled. VERY DECEITFUL! I will never stay at a Sheraton property again, this is literally the worst hotel experience I’ve ever had. I will also recommend to all friends and colleagues to never frequent a Sheraton again. Everyone, please be careful with the Sheraton chain! Clearly, they put their profits over our personal health or financial well being. Not the type of company I choose to support, sorry. Read less
Image of the Tripadvisor rating great wheelchair accessible stay

Oct 11, 2019 Alan V Calgary, Alberta, Canada

When we arrived to the hotel for the first visit, we were surprised to get a letter from the front desk staff detailing a Legionnaire's outbreak that happened a few months ago in June and July. We were then told that the hotel was shutdown temporarily over the summer and that the hotel had been cleaned thoroughly and passed through vigorous… Read more
When we arrived to the hotel for the first visit, we were surprised to get a letter from the front desk staff detailing a Legionnaire's outbreak that happened a few months ago in June and July. We were then told that the hotel was shutdown temporarily over the summer and that the hotel had been cleaned thoroughly and passed through vigorous inspection tests and that the past few months there were no incidents for any concern. For our second stay at the hotel, they accidentally gave us a regular room without a roll in shower in the bathroom but that was quickly resolved and we were switched to our previous room within 2 hours. The room itself was quite spacious and had 2 large queen beds with lots of pillows. The extra pillows were great as I could use them to help position me on my side. There was so much space in the room that there was even a sofa bed and 2 large chairs. What I didn't expect was the door to the balcony was wide enough and had a flat pathway for a wheelchair to roll out. I never ended up hanging out on the balcony as we were busy and ran out of time. The view outside was to the parking lot and a parkade, so wasn't really missing out on much. The bathroom was also really large and it featured a roll in shower with a hand held shower head in addition to a fixed shower head. The toilet was at the right height for my commode and I liked the layout of the bathroom. Read less
Image of the Tripadvisor rating A Great Stay

Oct 7, 2019 Timothy B Aurora, United States

The Sheraton Atlanta did a great job of providing all of the services I required when I needed them. I felt welcomed and the staff was superb. They went out of their way to help each and every customer.
Image of the Tripadvisor rating James, Am Valet Supervisor

Oct 7, 2019 DylanFutch

James was very helpful and polite. When my tire was low and I needed assistance he came with a compressor and helped air it up. Thank you Sheraton and thank you James. We will definitely return again.