Sheraton Atlanta

Atlanta, Georgia

The hotel

This hotel boasts a chic and stylish design and guests can expect a high standard of service. The magnificent poolside garden courtyard features an impressive retractable roof and indoor/outdoor heated pool to relax by and plan the day's events. Set yourself up for the day with a casual breakfast at the Collage Restaurant or if you prefer, The Market located in the hotel lobby offers continental grab-and-go sandwiches, snacks and drinks including Starbucks® coffee. After an afternoon of exploring, head back to the hotel to experience some fresh, locally inspired Southern soul food and specialty cocktails at Fandangles Restaurant and Bar.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in the heart of Downtown Atlanta, just steps from MARTA public transit and the City's most well-known attractions, restaurants, sporting events and night life.

Hotel information

763 guest rooms on 12 floors in 2 towers with 5 lifts. All with air-conditioning, TV with pay-per-view films, complimentary WiFi, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Collage Restaurant (casual dining). Fandangles signature bar and restaurant (fine dining and full-service bar). The Deli (open 6.00am-midnight). Indoor/outdoor heated swimming pool and whirlpool. 24-hour fitness centre. In-room dining* (6.00am-midnight). Complimentary WiFi. Self-parking* and valet parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2034)
  • Very good (1080)
  • Average (478)
  • Poor (206)
  • Terrible (204)
Image of the Tripadvisor rating Great!

Jul 30, 2021 Abby_Green307

Very nice hotel from the start. Ashley helped us get checked in promptly and efficiently, which ensured my friends and I made it to our event on time. I was extremely grateful for that! The room was nice and comfortable and exactly what my party and I needed. Good parking and in a good are of town. Will definitely stay at again if I come back to… Read more
Very nice hotel from the start. Ashley helped us get checked in promptly and efficiently, which ensured my friends and I made it to our event on time. I was extremely grateful for that! The room was nice and comfortable and exactly what my party and I needed. Good parking and in a good are of town. Will definitely stay at again if I come back to Atlanta! Read less
Image of the Tripadvisor rating Decent

Jul 29, 2021 William B San Antonio, Texas

If I had to sum up the hotel in a word. ..decent The room was...decent if a little small. The bathroom was...decent but very small. Toiletries were...decent but very small. The door that lead to the balcony did not latch which was a little unnerving. We had to make sure the door stayed closed using the deadbolt. The room was styled like the 70s… Read more
If I had to sum up the hotel in a word. ..decent The room was...decent if a little small. The bathroom was...decent but very small. Toiletries were...decent but very small. The door that lead to the balcony did not latch which was a little unnerving. We had to make sure the door stayed closed using the deadbolt. The room was styled like the 70s are coming back. The walls are also extremely thin. I'm not sure what the marijuana laws are in Georgia but it seemed to be very relaxed at the hotel as I smelled marijuana every time I got into the elevator. The staff were VERY nice and accommodating and did their best to make our visit comfortable. It IS less than a mile from the World of Coca Cola. The Skyview ferris wheel, the Aquarium and the Civil rights museum. So definitely pros and cons but like I said...decent. Read less
Image of the Tripadvisor rating Birthday Trip

Jul 15, 2021 ranrog21

The customer service Jamila bulle provided was amazing. She took care of me and my guest. She shared information about things near by and she did it with a smile. I was waiting for the other survey to come in so she fill it out so she could be rewarded. But it never came. The only down side about this hotel is the rooms are embarrassing out… Read more
The customer service Jamila bulle provided was amazing. She took care of me and my guest. She shared information about things near by and she did it with a smile. I was waiting for the other survey to come in so she fill it out so she could be rewarded. But it never came. The only down side about this hotel is the rooms are embarrassing out dated. We got to the rooms and my friends are looking at me crazy like where did I brag them and we paid all this money and I’m like ummmmmmmm. So please update the rooms. The countertops in the bathroom have water damage. The carpet gives me old people house vibes and nothing about the rooms say updated and contemporary. Just to be clear, Jamila deserves 10 out of 10 stars. The property deserves 3 out of 10. I would only stay here in the future in its current state if it’s a must. Read less
Image of the Tripadvisor rating AWESOME FRONT DESK

Jul 9, 2021 Robyn C Hinesville, Georgia

I was greeted as soon as I walked in. Ashley seemed as if she had just seen her favorite family member. Check in was a breeze. She made me really feel special. She has gone above and beyond when I forgot something to help me rectify the situation
Image of the Tripadvisor rating Good Location. Looks like the pictures.

Jul 8, 2021 KESH236

I was skeptical about staying at this hotel because the reviews are all over the place. But I am happy to say we stayed over 4th of July Weekend and had a good time. The hotel does not look like much at all from the outside but I was pleasantly surprised by the inside. The hotel lobby as well as our room was very clean and looks like the pictures.… Read more
I was skeptical about staying at this hotel because the reviews are all over the place. But I am happy to say we stayed over 4th of July Weekend and had a good time. The hotel does not look like much at all from the outside but I was pleasantly surprised by the inside. The hotel lobby as well as our room was very clean and looks like the pictures. The heated pool is very nice and looks like the pictures as well. The hotel is in the middle of downtown and is close to some attractions like the aquarium. coca cola museum, and Martin Luther King home. With that being said, it did seem to get a lot of traffic on the weekend but that's to be expected because it is downtown. My only complaint about this hotel is that they don't answer the phone at the desk and they don't have quarters for the laundry facility on site. I considered this to be a inconvenience because we needed to wash our clothes before checking out and couldn't hunt down quarters. Also the hotel boast a breakfast buffet on the website but it is non existent. We walked up the street to Waffle house for our breakfast. Also, stay away form the gift shop as it is ridiculously priced. Read less