Sheraton Atlanta

Atlanta, Georgia

The hotel

This recently renovated hotel boasts a chic and stylish design and guests can expect a high standard of service. The magnificent poolside garden courtyard features an impressive retractable roof and indoor/outdoor heated pool to relax by and plan the day's events.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in the heart of Downtown Atlanta, just steps from MARTA public transit and the City's most well-known attractions, restaurants, sporting events and night life.

Hotel information

763 guest rooms on 12 floors in 2 towers with 5 lifts. All with air-conditioning, TV with pay-per-view films, complimentary WiFi, safety deposit box and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping max 4 adults or 2 adults and 2 children.

Collage Restaurant (casual dining). Fandangles signature bar and restaurant (fine dining and full-service bar). The Deli (open 6.00am-midnight). Indoor/outdoor heated swimming pool and whirlpool. 24-hour fitness centre. In-room dining* (6.00am-midnight). Complimentary WiFi. Self-parking* and valet parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1849)
  • Very good (1048)
  • Average (457)
  • Poor (189)
  • Terrible (169)
Image of the Tripadvisor rating Great location. And v clean and comfortable hotel

Jun 16, 2019 hcama2002 Huddersfield, United Kingdom

Was v pleased to have booked here for a long weekend in Atlanta. Most tourist places are in walking distance. Service is great. Very clean and comfortable. Has a restaurant on site. Parking is pricey. Peach tree Marta is 2 blocks away. Will use it again
Image of the Tripadvisor rating Trip review/Charnice

Jun 16, 2019 Angel M

Upon arrival to the Sheraton on Friday June 14th, Charnice checked us in. She was very professional, friendly and answered any and all questions we had. She made our check-in a very pleasant and welcoming experience. I would highly recommend her if you want to experience the friendliness and pleasant services at Sheraton in Atlanta.
Image of the Tripadvisor rating Good Service But Aging Badly

Jun 15, 2019 Sal_Paradise767 Durham, North Carolina

Stay Report - 6/13 - 6/14 Location: The hotel is located in Downtown Atlanta near the Peachtree Center MARTA station.  Directly across the block is a liquor store as well as some seedy looking restaurant and a Hertz and a Budget location.  Being able to pick up a car downtown is a nice feature and you can walk to a lot of downtown if that's… Read more
Stay Report - 6/13 - 6/14 Location: The hotel is located in Downtown Atlanta near the Peachtree Center MARTA station.  Directly across the block is a liquor store as well as some seedy looking restaurant and a Hertz and a Budget location.  Being able to pick up a car downtown is a nice feature and you can walk to a lot of downtown if that's something you want to do.  It's about a $20 Uber ride from ATL to the hotel.   Hotel: The complex is a large, sprawling collection of buildings and towers that's a little hard to navigate.  There's one entrance on Courtland which is on the 2nd floor and another on Andrew Young on the First Floor.  The hotel has an outdoor pool which is surrounded by the north building, a low slung 4 story room complex and there's also the south building which is 12 stories and has the lounge.  Near the lobby is a gift shop and on the 1st floor is a UPS Store.  There is a lot of meeting and event space and getting around can mean long walks. Check In: I arrived at 10 PM and was helped by a very friendly agent in the Bonvoy Line (not something I usually see) who thanked me for being Titanium and said "of course we upgraded you to a suite", very nice Room: The suite itself was not very good.  First, let me point out that this whole hotel outside the lobby is really dimly lit and that includes hallways and the rooms.  The room layout was baffling.  After walking in the bathroom is immediately to the left of the entrance door.  Then, down a short hallway is a small bedroom and at the end of the hallway a living room with a kitchenette (with microwave and minifridge) and a desk.  There are almost no outlets to be found in the room including none on the desk or near the beds.  Also, not all outlets I did find worked.  Thankfully, noise isn't an issue Lounge: The lounge is on the 12th floor and serves appetizers from 6-8 and breakfast from 6 to 9.  It's open 24 hours.  There's been some flooding so when I went up there were big fans trying to dry the carpet.  The printer there was out of ink and paper so I had to spend money at the UPS store to make prints.  Breakfast was better than I expected: scrambled eggs, bacon, sausage, french toast and cold items and very good service. I got this hotel for $109 all in which is a good deal for downtown.  However, it's in bad shape and I don't think I'll make a repeat visit if I can help it.  Read less
Image of the Tripadvisor rating The Service is Great!!

Jun 14, 2019 Ardenia M

Sheraton Hotel Downtown Atlanta, GA. I checked in last night. I was greeted by Anthony and Dominic. They were so enthusiastic and helpful even though it was almost 11pm. This morning at breakfast Ms. Shirley, the Club Level hostess (membership has its privileges) was amazing. She is the hostess with the mostest. This evening the amazing… Read more
Sheraton Hotel Downtown Atlanta, GA. I checked in last night. I was greeted by Anthony and Dominic. They were so enthusiastic and helpful even though it was almost 11pm. This morning at breakfast Ms. Shirley, the Club Level hostess (membership has its privileges) was amazing. She is the hostess with the mostest. This evening the amazing service continued with Jeffrey the Club Level reception host. This morning I needed to print out a couple of documents for a workshop. There was some issue with the computer/printer in the business center. Hannah at the front desk rescued me by printing the document for me at the front desk. She could have sent me to the UPS center on site to print which would have cost me time and money.Thank you Hannah! I usually stay at the Marriott in Atlanta. They were booked solid for a conference. #notdisappointed The Sheraton is my new Atlanta home away from home. Read less
Image of the Tripadvisor rating Clean and right in the center of town

Jun 14, 2019 trababe07 Machias, Maine

Check in was great. Everyone is so friendly. They accidentally gave us a room with 2 doubles, but fixed the error immediately. Room was immaculate and quiet. Not the greatest view but it was floor 5. Would recommend