Sheraton Atlanta

Stay Report - 6/13 - 6/14 Location: The hotel is located in Downtown Atlanta near the Peachtree Center MARTA station.  Directly across the block is a liquor store as well as some seedy looking restaurant and a Hertz and a Budget location.  Being able to pick up a car downtown is a nice feature and you can walk to a lot of downtown if that's something you want to do.  It's about a $20 Uber ride from ATL to the hotel.   Hotel: The complex is a large, sprawling collection of buildings and towers that's a little hard to navigate.  There's one entrance on Courtland which is on the 2nd floor and another on Andrew Young on the First Floor.  The hotel has an outdoor pool which is surrounded by the north building, a low slung 4 story room complex and there's also the south building which is 12 stories and has the lounge.  Near the lobby is a gift shop and on the 1st floor is a UPS Store.  There is a lot of meeting and event space and getting around can mean long walks. Check In: I arrived at 10 PM and was helped by a very friendly agent in the Bonvoy Line (not something I usually see) who thanked me for being Titanium and said "of course we upgraded you to a suite", very nice Room: The suite itself was not very good.  First, let me point out that this whole hotel outside the lobby is really dimly lit and that includes hallways and the rooms.  The room layout was baffling.  After walking in the bathroom is immediately to the left of the entrance door.  Then, down a short hallway is a small bedroom and at the end of the hallway a living room with a kitchenette (with microwave and minifridge) and a desk.  There are almost no outlets to be found in the room including none on the desk or near the beds.  Also, not all outlets I did find worked.  Thankfully, noise isn't an issue Lounge: The lounge is on the 12th floor and serves appetizers from 6-8 and breakfast from 6 to 9.  It's open 24 hours.  There's been some flooding so when I went up there were big fans trying to dry the carpet.  The printer there was out of ink and paper so I had to spend money at the UPS store to make prints.  Breakfast was better than I expected: scrambled eggs, bacon, sausage, french toast and cold items and very good service. I got this hotel for $109 all in which is a good deal for downtown.  However, it's in bad shape and I don't think I'll make a repeat visit if I can help it.  Read less

Sheraton Hotel Downtown Atlanta, GA. I checked in last night. I was greeted by Anthony and Dominic. They were so enthusiastic and helpful even though it was almost 11pm. This morning at breakfast Ms. Shirley, the Club Level hostess (membership has its privileges) was amazing. She is the hostess with the mostest. This evening the amazing service continued with Jeffrey the Club Level reception host. This morning I needed to print out a couple of documents for a workshop. There was some issue with the computer/printer in the business center. Hannah at the front desk rescued me by printing the document for me at the front desk. She could have sent me to the UPS center on site to print which would have cost me time and money.Thank you Hannah! I usually stay at the Marriott in Atlanta. They were booked solid for a conference. #notdisappointed The Sheraton is my new Atlanta home away from home. Read less