Sheraton Atlanta

Atlanta, Georgia

The hotel

This hotel boasts a chic and stylish design and guests can expect a high standard of service. The magnificent poolside garden courtyard features an impressive retractable roof and indoor/outdoor heated pool to relax by and plan the day's events. Set yourself up for the day with a casual breakfast at the Collage Restaurant or if you prefer, The Market located in the hotel lobby offers continental grab-and-go sandwiches, snacks and drinks including Starbucks® coffee. After an afternoon of exploring, head back to the hotel to experience some fresh, locally inspired Southern soul food and specialty cocktails at Fandangles Restaurant and Bar.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in the heart of Downtown Atlanta, just steps from MARTA public transit and the City's most well-known attractions, restaurants, sporting events and night life.

Hotel information

763 guest rooms on 12 floors in 2 towers with 5 lifts. All with air-conditioning, TV with pay-per-view films, complimentary WiFi, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Collage Restaurant (casual dining). Fandangles signature bar and restaurant (fine dining and full-service bar). The Deli (open 6.00am-midnight). Indoor/outdoor heated swimming pool and whirlpool. 24-hour fitness centre. In-room dining* (6.00am-midnight). Complimentary WiFi. Self-parking* and valet parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2035)
  • Very good (1080)
  • Average (479)
  • Poor (207)
  • Terrible (207)
Image of the Tripadvisor rating Dirty and disgusting

Oct 12, 2021 shivaroghaee Miami, Florida

I wish I could give minus star to this hotel. Super old structure with an unpleasant view indoors and outdoors. The self parking lot was a long way from lobby. The elevators are dirty and smelly. The room was small and old with poor WiFi. The bed was uncomfortable. My main complaint was dirty sheets and disgusting towels. OMG!! I asked the… Read more
I wish I could give minus star to this hotel. Super old structure with an unpleasant view indoors and outdoors. The self parking lot was a long way from lobby. The elevators are dirty and smelly. The room was small and old with poor WiFi. The bed was uncomfortable. My main complaint was dirty sheets and disgusting towels. OMG!! I asked the front desk and the guy who was head said, I am sorry and Only could waive your parking fee, because you got your room by Hotel. Com. My trip was supposed to be fun with my kids and family which did not go well at all. So disappointed ! Read less
Image of the Tripadvisor rating Dragon Con

Sep 7, 2021 293gigir

Not the usual service I expect. We attend Dragon Con every year and stay at the Sheraton. Parking was a nightmare, garage elevator did not work all weekend. Garage and front entrance smelled like pot. Rooms were fine. Club level breakfast as ok, but not what it used to be. Eggs and Bacon, no toast, cereal, bagels, milk? Miss Shirley… Read more
Not the usual service I expect. We attend Dragon Con every year and stay at the Sheraton. Parking was a nightmare, garage elevator did not work all weekend. Garage and front entrance smelled like pot. Rooms were fine. Club level breakfast as ok, but not what it used to be. Eggs and Bacon, no toast, cereal, bagels, milk? Miss Shirley and Jeffrey. Where are they? Fandango service was awful, waited 2 hours for 4 burgers??Expensive! Other DC hotels had amazing food for guest! Only one elevator worked in the North Tower. Did not remember the club across the street having the music blasting til 4am. What happend to the Sheraton? Read less
Image of the Tripadvisor rating Worst Visit

Sep 5, 2021 C2583GRJohn

OMG Matthew was the worst very rude and walked away while checking me in. I got literally no assistance while checking in. He talked about his medical condition constantly, some things should be kept quietly
Image of the Tripadvisor rating Hotel

Sep 4, 2021 Jjimee Lewisville, Texas

The room was comfortable and clean, but the parking lot was difficult to walk around in, and the parking lot elevators had a smell to them. The hotel interior was nicely decorated, and there were places to purchase food in the hotel. The location was convenient.
Image of the Tripadvisor rating my stay

Aug 20, 2021 sbrown33 Fayetteville, North Carolina

Mike T is awesome. He is very professional and very friendly and made us feel like family. Mike T went above and beyond for customer service for everyone in his line everyone us extremely nice. Room is great.