Sheraton Atlanta

Atlanta, Georgia

Virgin rating

The hotel

This hotel boasts a chic and stylish design and guests can expect a high standard of service. The magnificent poolside garden courtyard features an impressive retractable roof and indoor/outdoor heated pool to relax by and plan the day's events. Set yourself up for the day with a casual breakfast at the Collage Restaurant or if you prefer, The Market located in the hotel lobby offers continental grab-and-go sandwiches, snacks and drinks including Starbucks® coffee. After an afternoon of exploring, head back to the hotel to experience some fresh, locally inspired Southern soul food and specialty cocktails at Fandangles Restaurant and Bar.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in the heart of Downtown Atlanta, just steps from MARTA public transit and the City's most well-known attractions, restaurants, sporting events and night life.

Hotel information

763 guest rooms on 12 floors in 2 towers with 5 lifts. All with air-conditioning, TV with pay-per-view films, complimentary WiFi, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Collage Restaurant (casual dining). Fandangles signature bar and restaurant (fine dining and full-service bar). The Deli (open 6.00am-midnight). Indoor/outdoor heated swimming pool and whirlpool. 24-hour fitness centre. In-room dining* (6.00am-midnight). Complimentary WiFi. Self-parking* and valet parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2035)
  • Very good (1082)
  • Average (482)
  • Poor (207)
  • Terrible (210)
Image of the Tripadvisor rating The Good, The Bad, and the bar across the street

May 6, 2022 Macymae2022

"Crazy Atlanta Travel Bar" is directly across street. Music is booming even inside hotel. 5 people loitering in hotel parking lot & 1 in front of the valet window charging his cell...were not hotel guests or employees. Hotel did nothing to stop them. Luckily, the bar was not open on the 2nd day of our stay. Valet did not greet us. When we went to… Read more
"Crazy Atlanta Travel Bar" is directly across street. Music is booming even inside hotel. 5 people loitering in hotel parking lot & 1 in front of the valet window charging his cell...were not hotel guests or employees. Hotel did nothing to stop them. Luckily, the bar was not open on the 2nd day of our stay. Valet did not greet us. When we went to his booth to ask for cart, he was playing on cell phone. Michael at check-in was very helpful. When checking out, Mike from Engineering saw us having hard time getting luggage up/down the various floor levels & was very nice to help us all the way to parking lot & loaded our car. He said he would have the parking charges removed from our bill & took our room #. I was grateful & tipped extra. However, the parking charges WERE NOT removed, so I feel like I may have been scammed in to the large tip. The room was clean & the bed and pillows were very comfortable. The bathroom was very small. There is a microwave in the hall on the 3rd & 11th floor for guests to use. Read less
Image of the Tripadvisor rating Wonderful staff

May 1, 2022 dinahandscott Isle of Palms, South Carolina

Attending for a dance convention. The hotel was well priced at this rate. They did very well with the size of attendance. The staff was always friendly, welcoming and helpful. Unfortunately, the hotel needs much updating. It was very clean though. I had a balcony room to the pool which was great for fresh air.
Image of the Tripadvisor rating People are great!

Apr 30, 2022 paulbY9229FP Savannah, Georgia

We stayed here a couple of nights for a music festival. The location is good for most any attraction. The staff were friendly and helpful. The entire facility was nice and clean. Check in was a little slow, but we did get here right as check in started. They also brought a second person in to help which made a huge difference. Would easily have… Read more
We stayed here a couple of nights for a music festival. The location is good for most any attraction. The staff were friendly and helpful. The entire facility was nice and clean. Check in was a little slow, but we did get here right as check in started. They also brought a second person in to help which made a huge difference. Would easily have earned a full five stars if not for a few issues that are hard to overlook. The room was very noisy. Not from other guests but street noise. Sounded like tractor pulls were happening at all hours of the night. Then of coarse your normal city noise of sirens and thumping music. The tv has a white noise channel that you should utilize. It does help drown out the city noise. We were on the 12th floor so I figure it would be even worse on a lower level. The rooms and parking were expensive considering the noise outside and the little things inside the hotel. The bathrooms are pretty small. Ours had a barn door that was almost too heavy for my wife to open and close. The rooms are a good size and the tv lineup is okay as well. There’s no complimentary breakfast or coffee. We had in room coffee the first morning but it was not replenished fir our second morning. We would stay here again though. Simply because of the staff. They were amazingly nice. Even when overly busy. Read less
Image of the Tripadvisor rating In person business meeting back after 2 years!

Apr 13, 2022 Ernest P Atlanta, Georgia

After a 2 year hiatus our group decided to meet in person. Over 1,000 members of our organization from Alabama, MS, FL, and GA gathered at the Sheraton for our business meeting. The hotel was prepared, and very accomodating. My room was fine, the meeting rooms and lounges were well kept. COVID protocals were in place but were not strictly… Read more
After a 2 year hiatus our group decided to meet in person. Over 1,000 members of our organization from Alabama, MS, FL, and GA gathered at the Sheraton for our business meeting. The hotel was prepared, and very accomodating. My room was fine, the meeting rooms and lounges were well kept. COVID protocals were in place but were not strictly enforced. The restaurant and bar were over priced and under staffed, but there were many other options nearby in the downtown area. Read less
Image of the Tripadvisor rating EV charger is 120 volt

Mar 23, 2022 t202015 Bloomington-Normal, Illinois

The EV charger is 120 volt so it will not fully charge a Tesla or similar car over night. The bed was very comfortable. Located downtown. Not easy to walk our dog, difficult to get back in close to an elevator. Could not place an order for dinner, they wouldn't answer, so had to wait at bar for dinner take-out. The salad was very good.