W Atlanta Buckhead

First... don't stay on the 11th floor! The roof top bar is immediately above you! We listened to a dance party that shook our room until 3AM. That along with bad synthetic pillows and stiff mattresses - not restful in the least. The bathroom window and glass door are weird and put light into the bedroom - another sleep distractor. The hallway noise flows into your room as if we were at a 3-star hotel. The restaurant in the hotel was also terrible. The only saving grace was that the staff were very nice. Read less

I have stayed at this W several times before. The renovations are great and the staff is very friendly and accommodating, and the room was clean and comfortable. That has not changed. However, I AM seriously concerned about the level of training for the staff. As a petite female traveling alone -- this was all the more concerning. As I was completing the check-in process AND after the clerk handed me my keycard with room number,, I asked when the bellman would be bringing my bags up. The clerk replied that it would be soon, and added the question: "Room 425, right?." I know this is a HUGE no-no regardless of who the guest is, but it is especially concerning for a female traveling alone.Now granted, there were only 3-4 people in the lobby within earshot -- but that should not matter. Staff should NEVER say the room number aloud out of concern for their guests' safety. While I believe this to be an honest mistake, it's a reflection of a lack of adequate training on the part of a high-end hotel. This major concern is the basis for my lower rating. Having this experience makes me wonder in what other aspects security training is lacking. Although I enjoyed the stay overall, I'll think twice before going back by myself, if at all. Read less

I stayed here for one night on a business trip and I was very impressed with the accommodations. This place has a downright swanky vibe to it - see the live jazz trio that was in the middle of a set when I strolled in around 6pm on a weeknight. The lobby area was bustling with activity, as was the rooftop deck/bar area. If you're into the mingling scene, this hotel has you covered - it seemed very popular. Check in was smooth with excellent desk service. The room was what I've come to expect from these upper-middle echelon Marriott properties in Atlanta - really cool decor, well-lit, clean, functional - this one checks all the right boxes. I have an irrational aversion to shower/tub combos in hotels, so I was pleased to find a nice walk-in steam shower here - nice towels too. The room itself - booked as a "Wonderful" King room - felt big; plenty of room for the king bed, a nice sized breakfast table and chairs and at least a good 5 feet from the foot of the bed to the opposing wall. The location is excellent. I'm in Atlanta a few times a year and this was my first time staying in the Buckhead area, as I usually opt for Downtown. Tons of mid/high-end shopping and restaurants within a short walk and even though it's a high-traffic area, I'd consider it to be very pedestrian-friendly. So why not 5-stars? The parking situation has me scratching my head. For some reason, this hotel only offers valet parking, to the tune of $40/night. The part that gets me is that the uncovered lot they park your car in is literally right behind the hotel; you can see it from where you drop your car off. I'd imagine this is because they want to restrict parking to hotel guests only, but couldn't you just add a gate or something? And if you absolutely must do the valet-only thing, is $40/night really reasonable? At the end of the day, this was a pleasant stay at a very nice hotel - and that's considering that I didn't even take advantage of the mingling opportunities abound. I'd recommend this spot for everything from business to romantic getaways and everything in between. Read less

I stayed here last week for 2 nights and the hotel was excellent. The hotel was very welcoming, excellent and friendly staff that accomodated us upon early check in. Atmosphere is modern and clean as well as the rooms were very nice! We had quick breakfast in the cafe and the egg and cheese sandwiches were so good we ate there both days. The staff at the cafe was super nice. My husband and I were very happy and would highly recommend this hotel. Overall was a very comfortable atmoshere, loved it! Read less