W Atlanta Buckhead

Atlanta, Georgia

The hotel

W Atlanta does things differently. Dressed in the latest designer gear, from bold statement furniture to funky light fittings, it lives up to W Hotels’ hip and slick image. But it’s not all style and no substance; it’s also seconds from Atlanta’s famous Peachtree Street – in fact, you’ll see it as you swim in the infinity edge rooftop pool or dine on the patio of cool and contemporary Cook Hall. Rubbing shoulders with Atlanta’s best retail spots, from Lenox Square Mall to Phipps Plaza Mall, you may find lugging shopping bags is all the exercise you need but, if not, W Atlanta’s fitness centre is open 24/7. And, when you want somewhere to show off your new purchases, you can always dress to impress and head up to the ‘mod-meets-70s glamour’ of its Whiskey Blue Atlanta bar and terrace.

Amenities

  • Bar
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Yoga
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located right on Atlanta’s infamous Peachtree Road, surrounded by a world of fashion and retail, dining, culture, nightlife, and great attractions. Transfer time to Hartsfield-Jackson Atlanta International Airport: 25 minutes.

Hotel information

291 rooms and suites. All with 37" Plasma TV with in-room movies*, high-speed Internet access*, radio/alarm clock, coffee maker (on request), wet bar*, safe, hairdryer, Bliss® Spa Amenities and Signature W Waffle bathrobes. Wonderful Rooms are 291-310 sq ft with 1 king-size bed or 2 queen-size, sleeping maximum 2 adults.

Cook Hall restaurant (American cuisine). Whiskey Blue rooftop bar (light fare cuisine). Living Room (lobby lounge). FIT® Fitness Centre with state-of-the-art equipment (24/7). FIT® Yoga. FIT® Barre. WET® outdoor infinity pool. In-room spa treatments*. Whatever/Whenever® concierge service. Laundry/dry-cleaning services*. WiFi Business Centre*. Valet Parking (payable locally; subject to change)*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (35)
  • Very good (17)
  • Average (9)
  • Poor (11)
  • Terrible (11)
Image of the Tripadvisor rating Very loud all night and uncomfortable

Dec 7, 2020 Phstnr New York

Hotel was loud all night long. Can hear everything in nearby rooms plus lots of drunk guests from 8pm to 7am The rooftop bar can be heard from at least 2 floors down and played well into the night Shower has no pressure Rooms are small and beds are not comfortable
Image of the Tripadvisor rating W Atlanta Buckhead

Nov 13, 2020 Dougk27

Awesome trendy hotel with a very nice rooftop bar. Emily at the front desk was extremely helpful providing great restaurant and tourist recommendations. Would highly recommend staying here with friends, family, for work, etc.
Image of the Tripadvisor rating inconsiderate. tiny rooms

Oct 27, 2020 J2999HPemmak

Parking is $42 on top of your nightly stay. The rooms are TINY and the bathroom is smaller than a closet. for a 4 person room they only provided us with only two towels. The rooftop bar (Whiskey Blue) RUDE RUDE RUDE. Charge $50 per person minimum spend, and during my birthday we wanted to come up just to see it and the manager proceeded to kick us… Read more
Parking is $42 on top of your nightly stay. The rooms are TINY and the bathroom is smaller than a closet. for a 4 person room they only provided us with only two towels. The rooftop bar (Whiskey Blue) RUDE RUDE RUDE. Charge $50 per person minimum spend, and during my birthday we wanted to come up just to see it and the manager proceeded to kick us out (even tho we were staying at the hotel paying good money to be there). The staff there is clearly used to big money, and will not do anything for you if you aren't willing to spend big bucks. On top of it our iron was broken and nobody would replace it. Read less
Image of the Tripadvisor rating Deplorable

Oct 8, 2020 X7799ZRkellyb

To preface this review, I have NEVER felt the need to leave a negative review until now. As a Titanium Elite member with Marriott who travels weekly throughout the Midwest, South and Southeast, I have stayed in all of Marriott’s brands. I chose the W in Buckhead as a treat to myself, stupidly expecting the level of service Marriott usually has… Read more
To preface this review, I have NEVER felt the need to leave a negative review until now. As a Titanium Elite member with Marriott who travels weekly throughout the Midwest, South and Southeast, I have stayed in all of Marriott’s brands. I chose the W in Buckhead as a treat to myself, stupidly expecting the level of service Marriott usually has for one of their “Luxury” brands. The level of service was deplorable and incredibly disappointing for ANY Marriott brand…much less a W. Other than the Valet, there was not one individual at this property that had any pride in their job or cared about any customer concerns. Even requesting a bottle of water was a major undertaking. As a single female traveling to multiple states for work, I always choose properties that offer food, so I don’t have to leave the hotel, especially after dark. I was denied access to the only restaurant in the hotel because I didn’t have a reservation. While waiting for my $20 glass of wine (literally sitting behind a rope at the hostess stand for 20 minutes after paying for my wine) I was told that there are several restaurants within walking distance. Great for all the ladies who want to stay safe at their hotel and not have to wander the streets of Atlanta to get something to eat. Ok, fine…. I will order food through an expensive food app because the W Buckhead is happy to turn down their paying guests. The level of service at this hotel was comparable to a $29 motel in the middle of nowhere. So disappointed, usually all Marriott properties, from Fairfield’s to W’s have impeccable service. . The W in Buckhead is sadly is lacking in their employees caring about anything. Truly disappointing for such an expensive property, I will never come back. Read less
Image of the Tripadvisor rating Dirty bathroom and poor service

Sep 23, 2020 georgeL1123mj

This past week I stayed at the W in Buckhead and was quite disappointed in the service. Upon checking in I asked the front des k associate for my room number and was told it was written on the card key envelope. Once I looked at the envelope it wasn’t. Easy mistake however this was just the beginning of the horror. Once in my room I went to… Read more
This past week I stayed at the W in Buckhead and was quite disappointed in the service. Upon checking in I asked the front des k associate for my room number and was told it was written on the card key envelope. Once I looked at the envelope it wasn’t. Easy mistake however this was just the beginning of the horror. Once in my room I went to use the bathroom . Which I notice had a dirty wash cloths behind the door. I went to the front desk and asked for the bathroom to be cleaned, a modest request especially during a pandemic. I was told it would be immediate cleaned. I left the hotel for a few hours and returned only to find the bathroom in the same condition. I contacted the front desk again only to be told nothing could be done until the morning at 9:00 AM. In the morning around 9:30 AM I returned back to the front desk and I was promised again that the bathroom would be cleaned. I waited an hour and no one arrived . This time my girlfriend called and finial hospitality arrived with new towels one of which was soiled. Then 15 mins later a lady arrived to clean the bathroom. She was in there about 5 mins then left and guess what, she didn’t removed the wash cloth. I had to go and chase her down the hall to have her return to remove it. It took 4 request to have a bathroom clean in a 4 star hotel. For this inconvenience the front desk clerk promised to credit my bonvoy account enough points for a one night stay and remove the charge for valet parking. All I received was credit that I stay at the hotel for the night and was charged for valet parking. I would not recommend to stay at this hotel if you are concerned about social distancing. They do not enforce wearing mask. Housekeeping seems incapable of properly cleaning. Also, the front desk staff gives empty promises. I have stay at many W hotels through out the country because the service is usually excellent. The W Buckhead did not live up to this expectation. I have received better service at a Comfort Inn. For a hotel to have the slogan “whatever whenever” I expected a lot more and do not plan to stay at this location ever again. Read less