Ace Hotel New Orleans

New Orleans, Louisiana

The hotel

Quirky New Orleans is no match for Ace Hotel – which comes complete with bespoke interiors, one-off local artworks, creative dining, a vintage photo booth, and even its own music venue. Jostling for ‘Warehouse District’ space with galleries, museums, cocktail dens, and boutiques, this Art Deco building dates back to 1928, with its French Deco inspired spaces reflecting its history and its location. The five fabulous dining and drinking spaces are even more eclectic than the furnishings, with its rustic Italian-style ‘osteria’ being given a Southern twist, and its bars ranging from the Seaworthy oyster bar, to the Stumptown coffee bar, to the cocktail-infused Lobby Bar, and to the sky-high Alto rooftop garden. Alongside Italian-laced small plates, Alto brings you frozen drinks, craft beers, and cocktails – and a chic rooftop pool.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In New Orleans’ Warehouse District, this hotel sits at the corner of Carondelet and Lafayette streets, with art galleries, shopping, museums, music venues, and cocktail bars all nearby. Transfer time from New Orleans International Airport: 30 minutes.

Hotel information

234 rooms. All with air-conditioning, flatscreen TV, Tivoli radio, complimentary WiFi, Smeg fridge, mini-bar*, safe, hairdryer, bathrobes, iron and board. Medium Rooms have a king-size bed, sleeping maximum 2 adults.

Large Rooms have a king-size bed, sleeping maximum 2 adults.

Double Double Rooms have 2 double beds, sleeping maximum 4 adults. 

Suite Rooms feature a Music Hall turntable and an acoustic Martin guitar with a king-size bed, sleeping maximum 2 adults.

Josephine Estelle (New Orleans and South inspired osteria, open for breakfast, lunch, and dinner). Alto (rooftop bar with Italian-inspired small plates menu and cocktails, frozen drinks, wines, and craft beer). Seaworthy (oyster bar with cocktail menu, open daily for dinner and late-night dining, and weekends for brunch). Lobby Bar (cocktail menu). Stumptown (coffee bar). Rooftop swimming pool. 24-hour fitness centre. Three Keys (music venue with entertainment most evenings). 24-hour room service*. Complimentary WiFi. Classic photobooth. Concierge service. Laundry service*. Self-parking*. Valet parking $39 plus tax per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (279)
  • Very good (135)
  • Average (75)
  • Poor (47)
  • Terrible (38)
Image of the Tripadvisor rating Sublime

Jun 22, 2020 creolecruiser New Orleans, Louisiana

Every part of our stay was special - the helpful and friendly staff, the gorgeous lobby and public spaces, and the spacious and comfortable room. Plus, they welcomed my dog with open arms. Would love to stay here again.
Image of the Tripadvisor rating The people at the Ace Hotel New Orleans are wonderful!

May 30, 2020 cities2016 Philadelphia, Pennsylvania

I stayed at the Ace New Orleans for the first time recently, as the city was still under stay at home orders. The staff, especially the front desk managers, were so wonderful. They ensured that I was comfortable during my entire stay. They made me laugh and were just so friendly. They made me coffee, gave me hand sanitizer, and made solid… Read more
I stayed at the Ace New Orleans for the first time recently, as the city was still under stay at home orders. The staff, especially the front desk managers, were so wonderful. They ensured that I was comfortable during my entire stay. They made me laugh and were just so friendly. They made me coffee, gave me hand sanitizer, and made solid recommendations for takeout during pandemic. I was really unsure about staying there given the circumstances, but they made it perfect. I actually was only going to stay 2 nights and stayed two more just because they were so accommodating and delightful. The room and pool were really nice too! And Josephine Estelle was still closed when I was there but I love that place. Read less
Image of the Tripadvisor rating Filthy

May 26, 2020 pakeha2000 Houston, Texas

Hotel location: Great. We had a corner suite, it was private and quiet. BUT, the room was very dirty, like it had never been cleaned! Floor was filthy, 1 hour bare foot resulted in black feet sticking to floor (read review from 2017 same comments, seems like nothing has changed..) Sofa base pillows, stained, unclean. The worst: There were dried… Read more
Hotel location: Great. We had a corner suite, it was private and quiet. BUT, the room was very dirty, like it had never been cleaned! Floor was filthy, 1 hour bare foot resulted in black feet sticking to floor (read review from 2017 same comments, seems like nothing has changed..) Sofa base pillows, stained, unclean. The worst: There were dried blood stains on the bed sheets! All in all, we were there for 2 nights on a short getaway, cleanliness of the room, disgusting, DO NOT recommend this hotel if cleanliness is important to you! I travel extensively for worldwide for work and have never experienced such a dirty room, disgusted. Read less
Image of the Tripadvisor rating Another Great ACE stay

Mar 22, 2020 Lancdudely48 San Jose, California

These hotels are just awesome. I really like the programming and the bar areas at the few I've been to. This one is a bit out of the action with the location, however the bar area is well done and it's close to the arena. The walk to the strip is a bit of a hull, but doable.
Image of the Tripadvisor rating Beautiful but noisy.

Mar 16, 2020 Ram_Imagery New York City, New York

Great location and beautiful hotel with great amenities. You almost feel like you are in your condo since you barely see or can find staff. The rooms are great & cozy. Comfortable for sure, not necessarily cozy but well decorated. Unfortunately, the hotel.is very loud! Expect to hear everything that's going on outside your bedroom door. Their… Read more
Great location and beautiful hotel with great amenities. You almost feel like you are in your condo since you barely see or can find staff. The rooms are great & cozy. Comfortable for sure, not necessarily cozy but well decorated. Unfortunately, the hotel.is very loud! Expect to hear everything that's going on outside your bedroom door. Their common areas are great. The cafe & restaurant attached to the hotel are super convenient and great options. Definitely recommend it. Read less