Ace Hotel New Orleans

New Orleans, Louisiana

The hotel

Quirky New Orleans is no match for Ace Hotel – which comes complete with bespoke interiors, one-off local artworks, creative dining, a vintage photo booth, and even its own music venue. Jostling for ‘Warehouse District’ space with galleries, museums, cocktail dens, and boutiques, this Art Deco building dates back to 1928, with its French Deco inspired spaces reflecting its history and its location. The five fabulous dining and drinking spaces are even more eclectic than the furnishings, with its rustic Italian-style ‘osteria’ being given a Southern twist, and its bars ranging from the Seaworthy oyster bar, to the Stumptown coffee bar, to the cocktail-infused Lobby Bar, and to the sky-high Alto rooftop garden. Alongside Italian-laced small plates, Alto brings you frozen drinks, craft beers, and cocktails – and a chic rooftop pool.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In New Orleans’ Warehouse District, this hotel sits at the corner of Carondelet and Lafayette streets, with art galleries, shopping, museums, music venues, and cocktail bars all nearby. Transfer time from New Orleans International Airport: 30 minutes.

Hotel information

234 rooms. All with air-conditioning, flatscreen TV, Tivoli radio, complimentary WiFi, Smeg fridge, mini-bar*, safe, hairdryer, bathrobes, iron and board. Medium Rooms have a king-size bed, sleeping maximum 2 adults.

Large Rooms have a king-size bed, sleeping maximum 2 adults.

Double Double Rooms have 2 double beds, sleeping maximum 4 adults. 

Suite Rooms feature a Music Hall turntable and an acoustic Martin guitar with a king-size bed, sleeping maximum 2 adults.

Josephine Estelle (New Orleans and South inspired osteria, open for breakfast, lunch, and dinner). Alto (rooftop bar with Italian-inspired small plates menu and cocktails, frozen drinks, wines, and craft beer). Seaworthy (oyster bar with cocktail menu, open daily for dinner and late-night dining, and weekends for brunch). Lobby Bar (cocktail menu). Stumptown (coffee bar). Rooftop swimming pool. 24-hour fitness centre. Three Keys (music venue with entertainment most evenings). 24-hour room service*. Complimentary WiFi. Classic photobooth. Concierge service. Laundry service*. Self-parking*. Valet parking $39 plus tax per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (277)
  • Very good (135)
  • Average (75)
  • Poor (46)
  • Terrible (38)
Image of the Tripadvisor rating Another Great ACE stay

Mar 22, 2020 Lancdudely48 San Jose, California

These hotels are just awesome. I really like the programming and the bar areas at the few I've been to. This one is a bit out of the action with the location, however the bar area is well done and it's close to the arena. The walk to the strip is a bit of a hull, but doable.
Image of the Tripadvisor rating Beautiful but noisy.

Mar 16, 2020 Ram_Imagery New York City, New York

Great location and beautiful hotel with great amenities. You almost feel like you are in your condo since you barely see or can find staff. The rooms are great & cozy. Comfortable for sure, not necessarily cozy but well decorated. Unfortunately, the hotel.is very loud! Expect to hear everything that's going on outside your bedroom door. Their… Read more
Great location and beautiful hotel with great amenities. You almost feel like you are in your condo since you barely see or can find staff. The rooms are great & cozy. Comfortable for sure, not necessarily cozy but well decorated. Unfortunately, the hotel.is very loud! Expect to hear everything that's going on outside your bedroom door. Their common areas are great. The cafe & restaurant attached to the hotel are super convenient and great options. Definitely recommend it. Read less
Image of the Tripadvisor rating Great location, clean, comfortable, stylish hotel.

Mar 15, 2020 446callieb Washington DC, District of Columbia

We got a great price on the room and had a good experience here. Staff was friendly & location couldn't be better- away from all the busy french quarter, but easily walkable (the only time we got a ride anywhere was the airport and back). The rooftop bar was lovely & had great cookies. The bar downstairs was nice with lots of cozy seating. It… Read more
We got a great price on the room and had a good experience here. Staff was friendly & location couldn't be better- away from all the busy french quarter, but easily walkable (the only time we got a ride anywhere was the airport and back). The rooftop bar was lovely & had great cookies. The bar downstairs was nice with lots of cozy seating. It does kind of turn into a club at night, but you can't hear anything from the room. The beds were painfully firm. Lighting was not ideal for getting ready. The shower doesn't have a full door, which let's all the cold air in. No other complaints. Overall, this was my second time staying at an Ace Hotel & I would stay at this or another location again. It's not the most luxurious hotel, but it's totally worth it. Read less
Image of the Tripadvisor rating Fabulous fresh oysters and seafood in the Hotel Bar

Mar 14, 2020 stevekD2621LF

This is a review just for the hotel bar on the ground floor. We had the most excellent fresh oysters, with the choice of Gulf coast, West Coast, and East Coast individual oysters. The cocktails were also delicious. The prices for the drinks and food was very reasonable, but note that we went there on Sunday early evening during happy hour on… Read more
This is a review just for the hotel bar on the ground floor. We had the most excellent fresh oysters, with the choice of Gulf coast, West Coast, and East Coast individual oysters. The cocktails were also delicious. The prices for the drinks and food was very reasonable, but note that we went there on Sunday early evening during happy hour on Mardi Gras weekend. Read less
Image of the Tripadvisor rating Not worth the price of stay to enjoy the real gems of this hotel

Mar 13, 2020 Damccann42 Cookeville, Tennessee

I have been visiting New Orleans at least 4 times a year for years now.. Every time I'm in town, I make it a point to stop by the Ace for an amazingly crafted cocktail or to enjoy the rooftop bar. This visit, I decided to book a room to get the "full" experience. We booked the suite- and while the room itself is as aesthetically pleasing as the … Read more
I have been visiting New Orleans at least 4 times a year for years now.. Every time I'm in town, I make it a point to stop by the Ace for an amazingly crafted cocktail or to enjoy the rooftop bar. This visit, I decided to book a room to get the "full" experience. We booked the suite- and while the room itself is as aesthetically pleasing as the lobby, it fell short in the way of functionality. The bathrooms have curtains to serve as a door, the sitting area was not a conducive work space and the bedding is extremely uncomfortable- neither of us slept well during our stay. I was excited to at least be able to use the pool- However, the pool is open to the public so we were unable to find a chair to sit on. There were a lot of high school to college age groups with their things thrown on the chairs so hotel guests had no where to sit. Although we were told hotel guests always had "preference," we were unable to find lounge chairs to use. The service at the rooftop bar was top notch- even with the high volume of patrons and the drinks were, as always, exceptional. We decided to extend our trip for three more days but ultimately chose to go to another hotel for a more comfortable stay. In short, I don't see the need to book a room at this hotel to truly enjoy the best it has to offer. I will continue to visit the downstairs lounge and rooftop bar when I'm in town. However, I don't see the point in paying, in my opinion, the over priced fare for a room when the amenities are the same and the stay was, overall, less than desirable. Read less