Astor Crowne Plaza

New Orleans, Louisiana

The hotel

Enjoy Louisiana hospitality at its finest at the Astor Crown Plaza, a Four Diamond luxury hotel located right in the beating heart of New Orleans. Guest rooms are spacious and well equipped, ensuring a comfortable base from which to explore the myriad delights this city has to offer. When you’re relaxing on the premises, however, there’s a state-of-the-art gym to tempt you as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at the Astor though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter, you’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Dickie Brennan’s Bourbon House and Beyond (Creole specialties, breakfast, lunch and dinner). Outdoor heated pool (seasonal). Fitness centre. Complimentary WiFi. Laundry/dry cleaning facility*. Concierge. 24-hour room service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (775)
  • Very good (656)
  • Average (377)
  • Poor (185)
  • Terrible (142)
Image of the Tripadvisor rating One night stay

Sep 19, 2019 Susan G Clearwater, Florida

First time staying at Crowne Plaza. Check in was fast. Staff very professional and polite. Rooms were very clean and quiet. Location was perfect. Valet parking was available $50.00 per night. So worth it !!!
Image of the Tripadvisor rating Location is Great

Sep 18, 2019 Mrblue1978 Liverpool, United Kingdom

Location is great and the staff are really good . Breakfast in the hotel is served in the restaurant and was excellent, the staff again really kind and warm. The room was the only let down, really old and miserable although they did move us to a better room after 1 night, I felt a little let down as we had booked months in advance for a special… Read more
Location is great and the staff are really good . Breakfast in the hotel is served in the restaurant and was excellent, the staff again really kind and warm. The room was the only let down, really old and miserable although they did move us to a better room after 1 night, I felt a little let down as we had booked months in advance for a special occasion. Over all a great place to stay we enjoyed our visit and would return. Read less
Image of the Tripadvisor rating Room is ok.

Sep 17, 2019 jojosail2 California

No minibar or fridge. Beds are awkwardly high. Elevator four rooms away is very loud. All. The. Time. Up. Down. Up. Down. Giant tv. We do not watch tv. We are here for a conference. No airport shuttle, cab from airport $36. Standard flat rate. Very centrally located on Canal at Bourbon. Convenient stores very close, CVS, Walgreens, a wine store,… Read more
No minibar or fridge. Beds are awkwardly high. Elevator four rooms away is very loud. All. The. Time. Up. Down. Up. Down. Giant tv. We do not watch tv. We are here for a conference. No airport shuttle, cab from airport $36. Standard flat rate. Very centrally located on Canal at Bourbon. Convenient stores very close, CVS, Walgreens, a wine store, Starbucks, McDonalds, etc. New Orleans still stinks but the Quarter streets and sidewalks are cleaned daily. Read less
Image of the Tripadvisor rating Great Location Poor Check-in System

Sep 14, 2019 TonyT1628 Mississippi

Perpaid 6 weeks out for 2 rooms for one night. Got to hotel 30 mins before normal check in at 4pm. Was told that rooms were not ready , but it would be only 45 mins to a hour wait. Two and a half hours later, I am watching people who are just getting to hotel get keys to rooms and we are still waiting. I go back to front desk and i am told they… Read more
Perpaid 6 weeks out for 2 rooms for one night. Got to hotel 30 mins before normal check in at 4pm. Was told that rooms were not ready , but it would be only 45 mins to a hour wait. Two and a half hours later, I am watching people who are just getting to hotel get keys to rooms and we are still waiting. I go back to front desk and i am told they are waiting on one of my rooms to still be cleaned. Why is a person who is prepaid forced to wait on a room or rooms this long. Because we were to be here only one night. We took the suite they offered instead of the handicap room we requested, just because my wife said she would deal with it, just to get a room and rest. I am an IHG member and do not understand how a hotel this size and location can be this understaffed on a weekend to not have rooms ready. The only reason I finally got check-in was to complain and settle for what was not paid for , even if it was a bigger room. If you have a person with a mobility issue, you understand that a bigger room does not mean it is moble accessible. Not sure if I will return. Read less
Image of the Tripadvisor rating Can't wait for our next visit.

Sep 14, 2019 AZlizerd

We made a great choice with the Astor Crown Plaza. The location is near everything yet quiet. The rooms are very nice with very comfortable beds and choice of several pillows. We will stay there on our next visit.. I want to thank the Astor for having such pleasant and thoughtful staff. A special thank you to Enock at the front desk who took… Read more
We made a great choice with the Astor Crown Plaza. The location is near everything yet quiet. The rooms are very nice with very comfortable beds and choice of several pillows. We will stay there on our next visit.. I want to thank the Astor for having such pleasant and thoughtful staff. A special thank you to Enock at the front desk who took wonderful care of as at check in when we had a problem with the reservation we made with a third party and things were just not right. I spent 20 minutes on the phone trying to fix it but no luck. When Enock saw my frustration stepped in and made sure we got the right room and did all he could to make things right for us. He knows how to welcome guests and make their stay memorable. Read less