Astor Crowne Plaza

New Orleans, Louisiana

The hotel

Enjoy Louisiana hospitality at its finest at the Astor Crowne Plaza, a hotel located right in the beating heart of New Orleans. Guest rooms are spacious and well equipped, ensuring a comfortable base from which to explore the myriad delights this city has to offer. When you’re relaxing on the premises, however, there’s a state-of-the-art gym to tempt you as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at the Astor though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter, you’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Dickie Brennan’s Bourbon House and Beyond (Creole specialties, breakfast, lunch and dinner). Outdoor heated pool (seasonal). Fitness centre. Complimentary WiFi. Laundry/dry-cleaning service*. Concierge. 24-hour room service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (796)
  • Very good (672)
  • Average (392)
  • Poor (199)
  • Terrible (151)
Image of the Tripadvisor rating After Christmas Getaway

Jan 19, 2020 699pattyt Crowley, Texas

Conveniently located and easy to walk through the French Quarter. The rooms were clean, comfortable and nicely furnished for the price. It was very easy to store your bags before check-in time and at check out if you have a later flight. Nice bar & restaurant located inside hotel.
Image of the Tripadvisor rating Royal Treatment

Jan 17, 2020 E-Sanders86

My wife and I are very pleased with the Astor Crowne Plaza Hotel in New Orleans French Quarter. They treated us with the utmost respect and courtesy like we were Royalty. Especially the Associate Bryson! Thank you, Astor Crowne Plaza and Bryson, for making my wife's first visit to the Big Easy...BIG & EASY!
Image of the Tripadvisor rating No hot water

Jan 16, 2020 Nukelaloosh8

The room was nice, the bed was comfortable, but we did not have any hot water during our stay which meant cold showers. They were nice enough to comp our parking fee ($110.44, for two days of parking) because of the water issue, but at $380 per night, a hot shower is one of the most important necessities when you pay that much for a hotel room, I… Read more
The room was nice, the bed was comfortable, but we did not have any hot water during our stay which meant cold showers. They were nice enough to comp our parking fee ($110.44, for two days of parking) because of the water issue, but at $380 per night, a hot shower is one of the most important necessities when you pay that much for a hotel room, I expected more to be taken off the price of the hotel. We tried to get them to fix the water issue, but it never happened. Read less
Image of the Tripadvisor rating Great hotel!!

Jan 15, 2020 Linda M Boynton Beach, Florida

Perfect location for exploring Bourbon Street and other locations in the French Quarter. The service was efficient and friendly, the room was lovely and the buffet breakfast outstanding! The street car is just outside to make traveling around the city easy.
Image of the Tripadvisor rating Convenient location, staff nice, just over and over little disappointments

Jan 15, 2020 Jim N

Want to preempt this review that we stayed here the weekend of the CFP national championship game, so was a busy weekend for the area and for this hotel. Staff were very friendly (except hotel operator, for some reason can't call directly to front desk without a hassle, was trying to check on things we had discussed with them.... were pretty much… Read more
Want to preempt this review that we stayed here the weekend of the CFP national championship game, so was a busy weekend for the area and for this hotel. Staff were very friendly (except hotel operator, for some reason can't call directly to front desk without a hassle, was trying to check on things we had discussed with them.... were pretty much stonewalled) Initially after waiting in room for awhile to get promised roll away bed, then calling to be told by operator that roll a ways were not allowed in the room we were in (after confirming making the reservation, then confirming en route, and confirming was ok and would be taken care of during checkin). Finally got manager to ok and roll away was provided. Then took car to self parking garage to find the rate was double per day what we were informed during booking and checkin. (again, staff was very nice and accommodating when we let them know). We were in a larger room, nice, clean. One mattress, though no issue with being comfortable, sounded like bubble wrap everytime someone moved. Maintenance came to look and commented that "this mattress is junk". Again, staff very friendly and reduced rate because of this, but another added "thing". One of our party was elderly but can walk ok, so inquired with concierge about using street cars to get to a location, but found out that after taking one line to a switchover place, found out that the next line was out of service all week. Again, just feel like concierge being the local expert should maybe be aware of this (maybe asking too much on this one??) Icing on cake was when checking out, went to valet to get car brought up, was told no cars could be brought to hotel that AM, we had to board a bus with our luggage (loaded by the valet), transported to garage, then load up in our car. Again, nothing major here, but did add about 30-40 min to our departure ahead of a long drive home. Again, not one isolated thing that was majorly bad, just everything added up, and staff was nice about everything once brought to attention, but would expect more from a higher end chain and not have to spend our stay with added inconveniences. Other comments, location is great to access bourbon street, but very noisy, bass pounding in our room from bar nearby until 3AM nightly, but hey, you are on Bourbon Street. Front entrance and street access (where valet is) very very busy, almost chaotic. Facility is clean, lobby nicely done, room was clean but has kind of old town feel (not a bad thing), gym room was nicer than most with good assortment of cardio machines and dumbell area. We enjoyed our stay, but probably would pick another place to stay next time. Read less