Astor Crowne Plaza

New Orleans, Louisiana

The hotel

Enjoy Louisiana hospitality at its finest at the Astor Crowne Plaza, a hotel located right in the beating heart of New Orleans. Guest rooms ensure a comfortable base from which to explore the myriad delights this city has to offer. When you’re relaxing on the premises, however, there’s a state-of-the-art gym as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at the Astor though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter, you’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Dickie Brennan’s Bourbon House and Beyond (Creole specialties, breakfast, lunch and dinner). Outdoor heated pool (seasonal). Fitness centre. Complimentary WiFi. Laundry/dry-cleaning service*. Concierge. 24-hour room service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (811)
  • Very good (682)
  • Average (396)
  • Poor (203)
  • Terrible (158)
Image of the Tripadvisor rating Never again

Jul 22, 2020 texasmelrose2 Fort Worth, Texas

They had the pool, workout room and room service closed due to covid (even though other chains have reopened them -late July 2020). We were told this upon check-in. We booked a room for 4 and there were only 2 bath towels. When we called down to have some sent up we were told they don’t do that, we’d have to come down and get them. I booked… Read more
They had the pool, workout room and room service closed due to covid (even though other chains have reopened them -late July 2020). We were told this upon check-in. We booked a room for 4 and there were only 2 bath towels. When we called down to have some sent up we were told they don’t do that, we’d have to come down and get them. I booked through Booking.com and paid in full in advance. Upon check in the girl at the front desk at first was confused and said I needed to pay. Then I showed her my booking.com confirmation saying I paid in advance and she said she saw that now. Needless to say they charged me 207.00..I’m assuming that’s for a full night’s stay even though I didn’t get a receipt. I figured the charge would drop off my card but it is now posted so I have to make a call to them to straighten it out. Who the heck has time for that?! I’ll never ever stay in this chain again. I hate sounding like a “Karen” but this was awful!! Read less
Image of the Tripadvisor rating My stay

Jul 12, 2020 8tasias

I stayed At the hotel on july 9th - 10th. The workers were really nice and helpful while checking in. Even the worker over night Lucian (not sure If i spelled it right) he was so sweet and nice. Great customer service. The room was really clean and germ free also. However we did not get the same energy when we were checking out. I called the front… Read more
I stayed At the hotel on july 9th - 10th. The workers were really nice and helpful while checking in. Even the worker over night Lucian (not sure If i spelled it right) he was so sweet and nice. Great customer service. The room was really clean and germ free also. However we did not get the same energy when we were checking out. I called the front desk to get some help with my luggage like i The help i had while checking in and the woman at the front desk ordered me to just come get a cart myself. Read less
Image of the Tripadvisor rating Great....Until my card was charged

Jul 11, 2020 darrengd

I stayed at this hotel for a weekend. It was a great experience. Friendly staff, nice accommodations, reasonable price. The only problem..... I stayed for 3 nights (I flew), but my friend stayed for only 2 (She drove). My credit card was charged for 3 nights of parking, even though the car was only there for 2 nights. I called immediately after… Read more
I stayed at this hotel for a weekend. It was a great experience. Friendly staff, nice accommodations, reasonable price. The only problem..... I stayed for 3 nights (I flew), but my friend stayed for only 2 (She drove). My credit card was charged for 3 nights of parking, even though the car was only there for 2 nights. I called immediately after noticing the charge. I was told they had to check with parking and they would call me back. I waited a week. No call back. So I called back and left a message. I waited a week. No call back. So I called for a third time and was told that she would check with accounting and call me back. I waited a week. No call back. I don’t know what else to do. I know it’s only $50, but I’m a teacher. $50 is $50. Any recommendations on what I should do next? Read less
Image of the Tripadvisor rating Nice hotel

Jun 16, 2020 886keshaa

Very nice hotel! Centrally located and accessible to trolleys, busses, Bourbon street, and French quarters. I would definitely stay there again. Shay at the front desk was friendly and helpful. The beds were comfortable and it was very clean.
Image of the Tripadvisor rating Great experience!!

Jun 14, 2020 magan1977 Cleveland, Tennessee

Great location. Easy access to French Quarter. Amazing restaurants and bars within walking distance. Room was comfortable and clean. Front desk staff very friendly and helpful. Thanks to Michael at desk!!! We will be back.