Hilton New Orleans Riverside

New Orleans, Louisiana

The hotel

Rubbing shoulders with The Outlet Collection at Riverside, and in eyeshot of Harrah’s Casino, these downtown digs are mere blocks from New Orleans’ most photographed and frequented neighbourhoods: the French Quarter and Canal Street. Its location means you’re surrounded by endless sights and restaurants, but Hilton New Orleans Riverside comes with its own attractions, including in-room WiFi, 6 restaurants, cafés, and bars, and the HealthClub by Hilton, a fitness hub with 2 pools, a beauty salon, and the city’s only air-conditioned indoor tennis courts. Dining and drinking here is a real experience, whether you’re tucking into the gumbo and oysters of Drago’s Seafood, sampling New Orleans bites at Spirits, or sipping cocktails inspired by New Orleans’ old bordellos and railroad history at its Public Belt bar.

Amenities

  • Bar
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown New Orleans, this hotel is attached to the Outlet Collection at Riverwalk, giving you excellent shopping on your doorstep. It’s also over the road from Harrah’s Casino, and just 4 blocks from the French Quarter and Canal Street’s shopping. Within walking distance you’ll find the New Orleans Riverfront Streetcar, Woldenberg Riverfront Park, the Warehouse and Arts District, Jackson Square, the Aquarium of the Americas, and endless restaurants and bars.

Hotel information

1,600 rooms and suites. All with air-conditioning, 37” flatscreen HDTV with HD, premium, and movie channels, and on-demand video games, WiFi access*, clock radio with MP3 connection, mini-fridge, tea and coffee making facilities, safety deposit box, hairdryer, and iron and board. 1 King Bed Rooms, sleeping max 2 adults.

2 Queen Bed Rooms, sleeping max 3 adults or 2 adults and 1 child. City View 1 King Bed Rooms have views of downtown New Orleans, sleeping max 2 adults. City View 2 Queen Bed Rooms have views of downtown New Orleans or the Spanish Plaza, sleeping max 3 adults or 2 adults and 1 child.

4 restaurants and cafés including Le Croissant (open for breakfast). Drago’s Seafood (seafood menu, open for lunch and dinner). River Blends Café (café serving Starbucks™ coffee, deli sandwiches and breakfast), and Marketplace (casual dining with breakfast sandwiches, paninis, pastries, desserts, and Starbucks™ coffee, and with groceries including drinks, snacks and travel accessories, open 6.00am-11.00pm). 2 bars including Public Belt (piano bar), and Spirits (bar with New Orleans sampling menu). Room service* (6.00am-12.00am). 2 outdoor swimming pools. HealthClub by Hilton (with air-conditioned indoor tennis courts*, basketball*, racquetball*, squash*, fitness classes*, and saunas*). Stay Fit Kits* (for in-room workouts). Beauty salon*. Gift shop. WiFi access*. Concierge. Laundry service*. ATM. Self parking approx $39 per day and valet parking approx $49 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2558)
  • Very good (2337)
  • Average (1260)
  • Poor (545)
  • Terrible (319)
Image of the Tripadvisor rating Promised deluxe room not delivered

Jan 23, 2020 RogerGCarrillo Miami, Florida

I arrived to check in, my promised upgrade is not available. Deidra, the check at the registration was not helpful and disregarded the presented materials, email and send documentation. I think is you promise something you shills be ready to honored it
Image of the Tripadvisor rating Great staff!!

Jan 23, 2020 mwilhite2020 Asheville, North Carolina

The hotel was very clean. Everyone was extremely friendly and courteous. I would definitely go back just because of the staff! I did not use many of the amenities, but everything was clean and neat. :)
Image of the Tripadvisor rating Great Location

Jan 22, 2020 jaffajames Feilding, New Zealand

I had read lots about this place on Trip Advisor. We arrived 8.30pm & the rooms were not ready! Thats what trip advisor said would happen! The line at check in was slow! Thats what TA said would happen. Receptionist just left us standing there for like 15 mins! That what TA said would happen. We got free breakfast as no rooms ready. This place is… Read more
I had read lots about this place on Trip Advisor. We arrived 8.30pm & the rooms were not ready! Thats what trip advisor said would happen! The line at check in was slow! Thats what TA said would happen. Receptionist just left us standing there for like 15 mins! That what TA said would happen. We got free breakfast as no rooms ready. This place is huge. Located well along side the river. Read less
Image of the Tripadvisor rating Dated - Needs Attention

Jan 22, 2020 Pete D Gilbert, Arizona

Had a room with river view, which was nice. We first notice no cover on the entry light. Bare blubs in the fixture. Alarm clock on nightstand did not work. There was an unfriendly notice on two 12oz bottles of water, stating they were free to "Honors" members, $3.00 each "To All Others." I mean, really? We expected better quality for a supposedly… Read more
Had a room with river view, which was nice. We first notice no cover on the entry light. Bare blubs in the fixture. Alarm clock on nightstand did not work. There was an unfriendly notice on two 12oz bottles of water, stating they were free to "Honors" members, $3.00 each "To All Others." I mean, really? We expected better quality for a supposedly "High end" hotel and high prices to match. Would not stay there again with so many others to choose from. Read less
Image of the Tripadvisor rating Hilton New Orleans Riverside

Jan 20, 2020 dbshorse

Excellent place to stay and relax! Would return in a heartbeat! The shops are wonderful and the stadium in well within walking distance. All of the staff are very helpful and easy to talk with. The room service is exceptional. We called down to get breakfast and it was there within minutes!