Hilton New Orleans Riverside

New Orleans, Louisiana

The hotel

Rubbing shoulders with The Outlet Collection at Riverside, and in eyeshot of Harrah’s Casino, these downtown digs are mere blocks from New Orleans’ most photographed and frequented neighbourhoods: the French Quarter and Canal Street. Its location means you’re surrounded by endless sights and restaurants, but Hilton New Orleans Riverside comes with its own attractions, including in-room WiFi, 6 restaurants, cafés, and bars, and the HealthClub by Hilton, a fitness hub with 2 pools, a beauty salon, and the city’s only air-conditioned indoor tennis courts. Dining and drinking here is a real experience, whether you’re tucking into the gumbo and oysters of Drago’s Seafood, sampling New Orleans bites at Spirits, or sipping cocktails inspired by New Orleans’ old bordellos and railroad history at its Public Belt bar.

Amenities

  • Bar
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown New Orleans, this hotel is attached to the Outlet Collection at Riverwalk, giving you excellent shopping on your doorstep. It’s also over the road from Harrah’s Casino, and just 4 blocks from the French Quarter and Canal Street’s shopping. Within walking distance you’ll find the New Orleans Riverfront Streetcar, Woldenberg Riverfront Park, the Warehouse and Arts District, Jackson Square, the Aquarium of the Americas, and endless restaurants and bars.

Hotel information

1,600 rooms and suites. All with air-conditioning, 37” flatscreen HDTV with HD, premium, and movie channels, and on-demand video games, WiFi access*, clock radio with MP3 connection, mini-fridge, tea and coffee making facilities, safety deposit box, hairdryer, and iron and board. 1 King Bed Rooms, sleeping max 2 adults.

2 Queen Bed Rooms, sleeping max 3 adults or 2 adults and 1 child. City View 1 King Bed Rooms have views of downtown New Orleans, sleeping max 2 adults. City View 2 Queen Bed Rooms have views of downtown New Orleans or the Spanish Plaza, sleeping max 3 adults or 2 adults and 1 child.

4 restaurants and cafés including Le Croissant (open for breakfast). Drago’s Seafood (seafood menu, open for lunch and dinner). River Blends Café (café serving Starbucks™ coffee, deli sandwiches and breakfast), and Marketplace (casual dining with breakfast sandwiches, paninis, pastries, desserts, and Starbucks™ coffee, and with groceries including drinks, snacks and travel accessories, open 6.00am-11.00pm). 2 bars including Public Belt (piano bar), and Spirits (bar with New Orleans sampling menu). Room service* (6.00am-12.00am). 2 outdoor swimming pools. HealthClub by Hilton (with air-conditioned indoor tennis courts*, basketball*, racquetball*, squash*, fitness classes*, and saunas*). Stay Fit Kits* (for in-room workouts). Beauty salon*. Gift shop. WiFi access*. Concierge. Laundry service*. ATM. Self parking approx $39 per day and valet parking approx $49 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2529)
  • Very good (2321)
  • Average (1235)
  • Poor (536)
  • Terrible (306)
Image of the Tripadvisor rating Great Pickleball experience @ Hilton Riverside in NOLA!

Nov 13, 2019 536tonypb Oklahoma City

I came to NOLA to fish and a Pickleball game broke out! This was all thanks to a gentleman named Dale that the health club in the hotel put me in touch with! There are 2 indoor Pickleball courts overplayed on 1 of the indoor tennis courts! I am coming back in January and will hopefully be a better partner for Dale! If you love Pickleball there is… Read more
I came to NOLA to fish and a Pickleball game broke out! This was all thanks to a gentleman named Dale that the health club in the hotel put me in touch with! There are 2 indoor Pickleball courts overplayed on 1 of the indoor tennis courts! I am coming back in January and will hopefully be a better partner for Dale! If you love Pickleball there is no better place to stay then at this hotel!! Read less
Image of the Tripadvisor rating as they say location, location, location— and great service across the board

Nov 12, 2019 nancymI597IO Birmingham, Alabama

It was a busy weekend with a Saints game and who knows what else but that did not put a damper on the hotel, their staff or their southern hospitality. There was a small problem with the computers but the check in counter handled it as well as anyone could expect. Things happen and they kept up their southern ways and got the job done. That was… Read more
It was a busy weekend with a Saints game and who knows what else but that did not put a damper on the hotel, their staff or their southern hospitality. There was a small problem with the computers but the check in counter handled it as well as anyone could expect. Things happen and they kept up their southern ways and got the job done. That was all a positive in my book. The hotel is quite large and yet easy to still feel pampered. The room was wonderful and 10 minutes after we got to our room, I had a text asking if there was anything we needed. That impressed me. It happened every day. What a nice gesture that though easy for them to do with computers it really made you feel special and cared for. I cannot think of any need that was not met, including razor and shave cream at our request when we realized we forgot ours. Some may think the parking charge is expensive but with the amount of parking available it was a bargain in my view. I could go on and on but it was perfect in my opinion. Read less
Image of the Tripadvisor rating So much potential. So beautiful. DRAGO's was a win!

Nov 12, 2019 muelissa Bexley, Ohio

So, I was super psyched that I was able to check in and get my electronic key. I had been flying all day and all I wanted to do was get to the hotel and get to my room. I was assigned my room before I got there and off I went up the elevators. When I got to the room that they assigned me and opened the door....it was someone else's room.… Read more
So, I was super psyched that I was able to check in and get my electronic key. I had been flying all day and all I wanted to do was get to the hotel and get to my room. I was assigned my room before I got there and off I went up the elevators. When I got to the room that they assigned me and opened the door....it was someone else's room. So...so...SO embarrassing. But, my key worked! Ugh. I immediately excused myself and went back downstairs. When I got to the front desk, they assured me that this WAS my room. I made sure they knew that I definitely understand but that THERE WAS OTHER PEOPLE AND STUFF THERE. they understood and gave me another room. So, back up I went again with my luggage and into a room. Whew. Overall, this new room was nice but it had a sign to keep my blinds closed because they were doing window work. Was someone going to climb up to the 17th floor? Maybe! Not sure but I would have liked to have had my windows open. The last thing that stunk was that I needed to buy a toiletry. The gift shop was definitely closed on a weeknight and it was 6pm. When I asked someone, they let me know that the gift shop closed at 8pm. So.....it should have been open. They told me to give it an hour and come back, which I couldn't do. A sign would have been great to let people know if it temporarily had to close and when it would reopen. Overall, great for meetings, wonderful restaurant. The late evening bartender was fabulous in getting me dessert and even a glass of milk to drink with it. So kind. I would go back to eat, definitely. Read less
Image of the Tripadvisor rating Dated...

Nov 11, 2019 Suzq23 New York City, New York

The hotel choice was due to a conference at the convention center-so the room was quite overpriced for the value of the rooms and location. The hotel was located on the other end of the convention center- much farther than expected. The hotel is on the boardwalk which is great for walks along the Mississippi. The location around the boardwalk was… Read more
The hotel choice was due to a conference at the convention center-so the room was quite overpriced for the value of the rooms and location. The hotel was located on the other end of the convention center- much farther than expected. The hotel is on the boardwalk which is great for walks along the Mississippi. The location around the boardwalk was run-down. The check in experience was quick and everyone was very pleasant. The rooms were quiet-my room was at a cul-de-sac -- I couldn't hear guests around me. Rooms had free water bottles and coffee/tea machine. However, the room decor was dated- especially the bedding, as was the bathroom. NoLa has great food choices- so go out! -no need to eat at a hotel restaurant! Read less
Image of the Tripadvisor rating Run down with poor service

Nov 9, 2019 gracesfsf Seattle, Washington

I was “upgraded” to a musty, old room with stained carpet in an older building on the riverfront. There is no late checkout even for Hilton Honors members. The place is packed. The food at the restaurant is mediocre. The conference facilities are dated. Overall a very poor Hilton experience.