Millennium Maxwell House

Nashville, Tennessee

The hotel

This comfortable hotel is close to Downtown attractions. In Maxwell's Lounge there's live entertainment nightly - try one of their signature Southern martini cocktails.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Free Parking
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Overlooking MetroCenter Office Park, 2 miles from Downtown Nashville.

Hotel information

287 rooms in 1 building. All with musical theme, air-conditioning and cable TV and WiFi access*. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Restaurant (breakfast, lunch and dinner). Bar. Outdoor swimming pool. Fitness facility with exercise equipment and free weights. Nightly live entertainment. Complimentary WiFi in public areas. Safety deposit boxes from reception. Complimentary self-parking. Complimentary airport shuttle and Downtown shuttle.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (430)
  • Very good (620)
  • Average (587)
  • Poor (396)
  • Terrible (329)
Image of the Tripadvisor rating Rooms are in need of renovation

Jul 16, 2021 rachelgD8583FG

When you enter the lobby it looks like a luxurious hotel. However, when you get off the elevator it looks like an old nursing home. The rooms needs some serious renovations. When we turned on the air conditioner are whole room smelled of mold/must. The wall appeared to be rotting by the air conditioner, there was a hole in the wall by the mirror,… Read more
When you enter the lobby it looks like a luxurious hotel. However, when you get off the elevator it looks like an old nursing home. The rooms needs some serious renovations. When we turned on the air conditioner are whole room smelled of mold/must. The wall appeared to be rotting by the air conditioner, there was a hole in the wall by the mirror, the bathroom titles and tub were dirty, and the walls were paper thin you could hear people talking and opening and closing doors all night long. There was no refrigerator and there was a microwave in the hall on each floor next to the elevator. On a positive note the view of downtown from room was great, the pool area was very nice, the staff were very friendly and helpful, and the hotel is located close to downtown. Read less
Image of the Tripadvisor rating Call before you book..

Jul 16, 2021 393barbc Rosemount, Minnesota

We are not booked until September. Called to confirm shuttle service to and from Airport and downtown. Front desk very helpful. She noted that they haven't had airport shuttles for years and downtown is not currently running. That was the reason for booking this hotel.We are booked with a package so we can not change hotels. I should have… Read more
We are not booked until September. Called to confirm shuttle service to and from Airport and downtown. Front desk very helpful. She noted that they haven't had airport shuttles for years and downtown is not currently running. That was the reason for booking this hotel.We are booked with a package so we can not change hotels. I should have called to confirm before booking. Read less
Image of the Tripadvisor rating Absolutely AWFUL

Jul 14, 2021 nicolecQ8026LJ Greenville, South Carolina

First of all the hotel looks like it hasn’t been updated in a decade. Paint peeling, mold in bathrooms, old dirty carpet. I could put up with all of that with excellent customer service but there was none to be found. The front desk staff is friendly enough but they cannot even provide basic necessities like clean towels and washcloths because… Read more
First of all the hotel looks like it hasn’t been updated in a decade. Paint peeling, mold in bathrooms, old dirty carpet. I could put up with all of that with excellent customer service but there was none to be found. The front desk staff is friendly enough but they cannot even provide basic necessities like clean towels and washcloths because of “shortages”. Are you kidding me? What kind of hotel can’t provide clean bathroom items? They encouraged us to put our dirty towels/washcloths out in the hall every day but it took us three days and having to request a refund and threaten to leave and go elsewhere to get our hands on some clean washcloths. That’s absolutely ludicrous! Don’t talk to me about shortages when there is a Walmart up the road that sells washcloths in a pinch. I’m sure it isn’t what it preferred but you do what you have to do to make sure your customers are serviced. If you cannot provide basic necessities to paying customers then why are you booking at capacity and hosting large events? Might as well shut down! We will never stay here again if another event is hosted here we will simply stay somewhere else and drive over or skip it. There is NO sense in what we went through this past week. Read less
Image of the Tripadvisor rating Needs a Makeover

Jul 13, 2021 147sandyp Dallas, Texas

We stayed at the Millennium Maxwell House Nashville Thursday night to Sunday Morning. I was really on the fence about staying at this hotel after reading all of the reviews. We ended up staying and here are my thoughts: Staff: 5/5 Everyone we had interaction with was very friendly and helpful Hotel: 2/5 Let me first say our room was clean… Read more
We stayed at the Millennium Maxwell House Nashville Thursday night to Sunday Morning. I was really on the fence about staying at this hotel after reading all of the reviews. We ended up staying and here are my thoughts: Staff: 5/5 Everyone we had interaction with was very friendly and helpful Hotel: 2/5 Let me first say our room was clean and I had very little issues with it besides the cosmetic aspects. Housekeeping wasn't coming to the rooms so you needed to go to the front desk to get more towels. We stayed on the 8th floor with a city view room. We had a microwave and a fridge but guessing from other reviews not all rooms had them. The elevator was slow but we were never in a hurry. The Hotel overall is very dated and is need of a makeover. The tub in our room had a hump in the center of it and they faucets to turn on the shower looked like it was going to break any second. There were dings in all the walls from the housekeeping carts. Paint was peeling and the hotel was just in overall dingy. Location: It was a quick Uber ride to Braodway about $10 there and depending when you left double to triple that price. Airport was about $20 -$30 one way. We had planned on taking public transportation but it just didn't work well with our schedule. If your looking for a budget hotel this place isn't bad. I would probably stay somewhere closer to Braodway and be able to walk to Broadway and save the Uber costs. Read less
Image of the Tripadvisor rating Deceiving!!!

Jul 5, 2021 F1571ICangelar

Booked 3.6 star hotel on hot wire. Usually the rooms are better than u expect on the hot deals when u pay before u get hotel name. I figured it was almost 4 stars so cool. Looked at pics from the sight, looked nice. Very deceiving! They put in a few new things in the rooms & took close up pics! The carpet was soggy! Whole room Smelled moldy.most… Read more
Booked 3.6 star hotel on hot wire. Usually the rooms are better than u expect on the hot deals when u pay before u get hotel name. I figured it was almost 4 stars so cool. Looked at pics from the sight, looked nice. Very deceiving! They put in a few new things in the rooms & took close up pics! The carpet was soggy! Whole room Smelled moldy.most things were falling apart(see pics). I guess it was my bad for not reading the amenities, but almost four stars & going for twice we paid on regular booking, I just assumed. Nope, no microwave, no mini fridge, one bar of soap, had to pass it back & forth from shower to sink, no fitted sheets. And the weirdest thing was the community microwave they had in the hall outside the elevator for the floor. We were exhausted, just 1night while traveling, the beds looked clean & towels smelled clean. That's bout it. Read less