Hyatt Place San Antonio Riverwalk

San Antonio, Texas

Virgin rating

The hotel

Enjoy Hyatt’s renowned level of comfort as well as a terrific riverside location, close to the heart of the action! There’s plenty to immerse yourself in but when you want to simply relax, head back to the hotel and stake your place by the poolside, soaking up the Texan sun. Eats-wise you’re in luck, a complimentary hot breakfast ensures each day gets off to the best start possible. There’s also a 24/7 gallery menu so don’t worry about hunger striking at an awkward time, plus a coffee to cocktails bar, which sounds just about perfect to us! For gourmet or more formal dining, you’ll be spoilt for choice with plenty of options in the immediate vicinity, including El Mercado, a traditional Mexican market boasting food and craft vendors as well as some pretty lively entertainment.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Room Service
  • Swimming Pool

Where is it

On the San Antonio Riverwalk, which is lined with shops, bars and restaurants.

Hotel information

131 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, mini fridge, tea/coffee maker, hairdryer, iron and board. Rooms with king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Complimentary hot breakfast. Coffee to cocktails bar. Outdoor heated swimming pool. 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning facilities*. 24-hour room service*. Self-parking $17 plus tax per day (payable locally, fee subject to change). 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (884)
  • Very good (565)
  • Average (254)
  • Poor (104)
  • Terrible (87)
Image of the Tripadvisor rating Business needs met

Mar 25, 2024 salestuswinkley Mesquite, Texas

Very pleased with the accommodations. We held a business meeting at the hotel and the hotel and staff were very accommodating. I highly recommend the hotel. It is not on the busy end of the riverwalk, but in short distance to the main buzz of the riverwalk.
Image of the Tripadvisor rating 3rd Stop Tour of Texas

Mar 21, 2024 Team_Flappa_2010 South Wales

Arrived by car from Houston, hotel was easy to find with Sat Nav, when we arrived we realised that a major refurbishment was in full swing at the hotel, the restaurant facility didnt appear to be available, the construction work was intrusive with little demarcation between building works and guest areas, we would have stayed in another hotel if… Read more
Arrived by car from Houston, hotel was easy to find with Sat Nav, when we arrived we realised that a major refurbishment was in full swing at the hotel, the restaurant facility didnt appear to be available, the construction work was intrusive with little demarcation between building works and guest areas, we would have stayed in another hotel if we had been made aware of the works. That said hotel is on the quiet end of the river walk, 5 -7 minutes to the busy area, Breakfast area looked temporary and limited due to the works, we ate out before walking to the Alamo from the hotel which only took 10-15 minutes. Read less
Image of the Tripadvisor rating Dated

Mar 20, 2024 dhouchins Atlanta, Georgia

The room was a nice sized room. The shower was dated. I kept finding screws on the floor. The water in the shower barely worked. It took 10 minutes just to warm up the water. The shower door barely closed. I paid a premium for the room that did not match the quality of the room. The cleaners removed the dirty towels but did not provide me with… Read more
The room was a nice sized room. The shower was dated. I kept finding screws on the floor. The water in the shower barely worked. It took 10 minutes just to warm up the water. The shower door barely closed. I paid a premium for the room that did not match the quality of the room. The cleaners removed the dirty towels but did not provide me with towels. Read less
Image of the Tripadvisor rating Unclean and shabby

Mar 11, 2024 411Travel-advisor St. Augustine, Florida

It turns out that there is another Hyatt on the Riverwalk. This one is a dump. The shower is filthy with mold. The mattress is worn out. The breakfast area is only a few seats in the lobby. The staff does not appear to care. Although to be fair I didn’t complain. But the problems are so obvious, I shouldn’t have to complain. Don’t book at… Read more
It turns out that there is another Hyatt on the Riverwalk. This one is a dump. The shower is filthy with mold. The mattress is worn out. The breakfast area is only a few seats in the lobby. The staff does not appear to care. Although to be fair I didn’t complain. But the problems are so obvious, I shouldn’t have to complain. Don’t book at this hotel. There are far too many nicer options. Read less
Image of the Tripadvisor rating It is under construction ,strong painting smell , terrible experience,offensive sign

Feb 19, 2024 Ghazal R

We almost died in Hyatt Be aware it was in a construction and we didn’t know when we arrived there it was a written sign that said “lobby is closed for the better ???”at first we didn’t take it very serious but when we enter the building from the back which was in conviniene we saw a table besid the elevator at the end of the coridor that was as… Read more
We almost died in Hyatt Be aware it was in a construction and we didn’t know when we arrived there it was a written sign that said “lobby is closed for the better ???”at first we didn’t take it very serious but when we enter the building from the back which was in conviniene we saw a table besid the elevator at the end of the coridor that was as a reception ,two young lady that werenot very welcoming sat there when we entered our room the smell of painting was very strog and my husband has an allergy so after a while we foundout we can t tolerate the smell and asked them to exchange our roon and they did. it was better but still you could smell the fresh paint specially in the elvator and the coridor breakfast was not good as well the egg was wattery so now i think again about the sign that was written “the lobby is closed for the better”i find it really offensive and in this case even asking for appology can not cure the pain we went through Read less