Hilton Garden Inn Detroit Downtown

Detroit, USA

The hotel

Right in the centre of downtown Detroit, the Hilton Garden Inn is nonetheless a peaceful respite with comfort very much on the agenda! A great place to relax and unwind, head to the swimming pool to cool off after a busy day or enjoy a dynamic workout in the fitness centre. There are restaurants and bars all around you but the hotel’s own The Chrome Bar and Grille is a very popular choice serving regional classics. Stylish guest rooms provide the icing on the cake, packed with handy amenities such as a mini-fridge, microwave and complimentary WiFi.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Harmonie Park, in downtown Detroit, surrounded by shops, restaurants and entertainment hubs such as Ford Field and Comerica Park. Transfer time from Detroit Metropolitan Wayne County Airport: 25 minutes.

Hotel information

198 rooms. All with air-conditioning, satellite TV, telephone, mini-fridge, microwave, coffee maker, safety deposit box, hairdryer and iron and board. Standard Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are larger and feature a separate seating area with sofa bed, with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

The Chrome Bar and Grille (open for lunch Fri–Sun and dinner daily). The Garden Grille (open for breakfast). The Pavilion Pantry (grab-and-go food). Indoor swimming pool. 24-hour fitness centre. Laundry/dry cleaning service*. Room service*. Complimentary WiFi. Valet parking $30 plus tax, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (598)
  • Very good (388)
  • Average (175)
  • Poor (95)
  • Terrible (50)
Image of the Tripadvisor rating Not a typical Hilton brand experience

Oct 22, 2021 dwiththeanna

There was an outside bar, outside our room that kept us up til after 3 am. Not ideal when we had to be up at 4:30 to run a marathon. The extra blanket had holes in it! There is a pool listed but it is out of service, the breakfast option is a to go bag for $7. The valet workers were the best part of the hotel.
Image of the Tripadvisor rating Girls trip

Oct 15, 2021 stewiegirl215 Atlantic City, New Jersey

A great adventure with some goods friends.Downtown Detroit was exciting and relaxing. The people were very friendly, from the front staff to the valet. The staff working the Oct, 8-10 weekend are the best.
Image of the Tripadvisor rating Great hotel

Oct 9, 2021 texasboi2021

The location was great. Loved the valet. Just pulled up and got out. Staff was very friendly. Room was clean and felt welcoming and sanitized. I would highly recommend this hotel to anyone. I will be back for sure
Image of the Tripadvisor rating An Amazing Stay with a Little Hiccup

Oct 5, 2021 EnjoyingLife23 Indianapolis, Indiana

My husband and I stayed at the Hilton Garden Inn Downtown Detroit for the Rays/Tigers series from September 9th until the 12th. Our friends were staying at the same hotel and as Honors members, we took advantage of checking in on the app and choosing rooms close to each other. We arrived around 8 PM and immediately went to our room as we had… Read more
My husband and I stayed at the Hilton Garden Inn Downtown Detroit for the Rays/Tigers series from September 9th until the 12th. Our friends were staying at the same hotel and as Honors members, we took advantage of checking in on the app and choosing rooms close to each other. We arrived around 8 PM and immediately went to our room as we had received a text earlier in the day that our digital key was available. We went to the room that we had chosen in advance and were struggling to unlock the door. We originally thought something was wrong with our digital key but then realized that something was wrong with the door itself. We were finally able to push the door open and were immediately taken aback. The room looked like something crazy had gone down. It was super clean, but the ceiling above the window was completely torn apart with paint missing and a huge gash. There was a serious dent in the wall by the bed and when we looked at the door from the inside, it looked like someone forced the door open from the inside with an object. The door handle and latch that would automatically lock the door when closed were both ruined. The part that connects to the wall was missing. With the room being so clean, it was obvious that at least housekeeping had seen the room, but either did not report it to management or management did nothing about it. I'm not sure what exactly happened, but I do know what happened next and that was I contacted the front desk and asked for a room change. Michael was the front desk attendant that evening and he could not have been more apologetic, friendly, or helpful. Within 5 minutes, he had moved us to a king room on the 5th floor. We went down to the front desk to retrieve our new keys while waiting for the digital key to reset and he again was apologetic and gracious when we thanked him for working things out for us. He mentioned something about having a parking ticket validated for valet and I had mentioned that we paid for parking in advance through the park and save package. Michael checked the reservation and confirmed that we did book the park and save package and validated our parking ticket. Our new room was just as perfectly clean as the previous one and in MUCH better cosmetic shape. The lock worked as expected and the room was the last room at the end of the hall. I was so worried about the noise from other reviews and we did not hear one sound from our neighbors, the hallway, those above us, or outside of the hotel. So request room 512 for a very peaceful stay! True to other reviews, the location cannot be beat! We were down the street from Comerica Park for the baseball games and a block or two away from Greektown, which was filled with tons of restaurants, an amazing Irish bar, and the Greektown casino where I won a couple hundred dollars on a penny slot machine! There were a lot of police officers patrolling the streets day and night and the people of Detroit could not have been friendlier! Our first morning, Jeri at the front desk sent a message via the app asking if we needed anything. I responded that we were looking for a nice place to sit outside and have a few drinks on a beautiful Friday. Jeri suggested that I stop by the desk and there she introduced me to Evan. Evan took the time to walk us outside and point us in the direction of several bars, providing excellent (and accurate!) explanations of each place. We greatly enjoyed our morning brunch at the Hudson Cafe and drinks at Mootz's, probably one of the best bars we have visited with ambiance and service! On the final day, we checked out on the app and were on our way! The only issue that took a while to resolve was a billing issue (thus the 4 stars out of 5). Once we got home, I noticed the bill was $114 more than quoted and I realized that the extra charge was for parking, which we had included in our package. I called the hotel and spoke to a young girl, explaning the issue. Her response was that there was no manager on duty but she will leave a message for one to call me back. A week goes by and I didn't hear from anyone so I called a second time. This time a gentleman answered the phone and told me that there was no manager on duty, but he connected me directly to the manager's voicemail where I left a message. I remember that the voicemail said that the manager's name was Reggie. Another week goes by with no return call and no charges refunded to my card so I called a third time. This time I got Jeri and told her that I remember that she was so helpful during our stay and asked if she could help with the issue. Within 2 minutes, Jeri had the charges reversed. I commented that I didn't realize she was a manager and she stated that anyone could have done what I was asking. I was thrilled that the issue had been resolved, I just wish that it didn't take 3 phone calls and 3 weeks to do so. Overall, I would stay at this hotel again. The location, friendliness of the staff (and people of Detroit as a whole), and the cleanliness of the hotel were amazing! Read less
Image of the Tripadvisor rating Family get together

Oct 4, 2021 petealto222

There was no indoor parking. There was No shuttles to Resturant’s or sites. Third party booking was deceiving. Resturant at hotel wasn’t open. Overnight parking too expensive. Valets too aggressive when I wanted to park myself.