Best Western Premier Grand Canyon Squire Inn

Grand Canyon, USA

Virgin rating

The hotel

In a secluded setting just seven miles from Grand Canyon National Park, Best Western Premier Grand Canyon Squire Inn is a great base for your tour of this iconic site. The hotel has a good choice of amenities, from indoor and outdoor swimming pools and hot tubs to a choice of three dining options, including the Squire Pub with its arcade, bowling alley and billiards table. Unwind at the end of the day at the Fireside Lounge, where you can enjoy a cocktail or craft beer in front of the fire.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • No Smoking
  • Free Parking
  • Fitness Centre/Gym
  • Internet Access
  • Near National Park
  • Restaurant

Where is it

Located in Tusayan, just a short drive away from the South Rim entrance of the Grand Canyon National Park.

Hotel information

250 rooms. All have LCD TV, microwave and fridge. Rooms have either 1 double bed, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

King Suite with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults.

Canyon Room (serving Southwestern and American cuisine, open for breakfast, lunch and dinner). Squire Pub (casual dining) with arcade, bowling alley and billiards tables. Fireside lounge. Coffee shop. Indoor and outdoor swimming pools and hot tubs. Complimentary WiFi. Fitness centre. Laundry facilities*. Complimentary self-parking.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2903)
  • Very good (2909)
  • Average (1265)
  • Poor (472)
  • Terrible (290)
Image of the Tripadvisor rating Room not in the best of repair

May 15, 2022 John B Columbus, Ohio

The deadbolt did not work, the door security bar did not engage and the HVAC system did not work resulting in the room being very hot. We slept with the window opened, but there was music coming from outside until early morning hours. We reported these at checkout from our one night stay. I suspect they could had given us a new room, but we… Read more
The deadbolt did not work, the door security bar did not engage and the HVAC system did not work resulting in the room being very hot. We slept with the window opened, but there was music coming from outside until early morning hours. We reported these at checkout from our one night stay. I suspect they could had given us a new room, but we arrived exhausted after a long travel and sight seeing day. We did not discover these short comings in the room until we were unpacked and ready to retire for the evening. Read less
Image of the Tripadvisor rating Not the same quality as before the pandemic

May 15, 2022 tracieann71 Palm Springs, California

I've stayed here on 3 different occasions, once before the pandemic and twice during the pandemic. In 2018, the breakfast buffet was amazing with so many choices and the food was fresh and hot. In 2020 I didn't eat here because it was too crowded, but in 2022 I tried the buffet again and it was TERRIBLE. There wasn't a lot of food, and what was… Read more
I've stayed here on 3 different occasions, once before the pandemic and twice during the pandemic. In 2018, the breakfast buffet was amazing with so many choices and the food was fresh and hot. In 2020 I didn't eat here because it was too crowded, but in 2022 I tried the buffet again and it was TERRIBLE. There wasn't a lot of food, and what was there was mostly cold and hard. I was so disappointed. The rooms in 2018 were very comfortable with soft bedding and cold air conditioning. I'm not sure what was going on in 2020 and 2022, but on both occasions there was an issue with the air conditioning not working. It was 80 degrees when I arrived last weekend and the heat was on in my room and there was no option to cool on the thermostat, only heat. Ironically the same thing happened in 2020. The bedding was very comfortable, but it's hard to sleep when the room feels like 90 degrees. We opened the windows on both occasions, but it took a good 3-4 hours for the room to cool down. On a positive note, the staff was very friendly and did their best to make things better. Read less
Image of the Tripadvisor rating Enjoyable and Sufficient

May 14, 2022 Lisa N

Rooms quiet, property well maintained, nice to walk around the property at night, the pool was nice too. Quick jaunt into the Grand Canyon, which was our goal. We saw wild horses and elk to/from the Grand Canyon, what a treat.
Image of the Tripadvisor rating Old beds, outdated rooms, broken air conditioner, broken bathtub, mold smell in bathroom

May 11, 2022 dianatraveler15

We had problems from the beginning. We were given a room with a broken air conditioner, a bathtub that filled up to your ankles when you took a shower, the bathroom smelled like mold—I have a mold allergy so I was constantly blowing my nose during our stay and sneezing. Also, the bottom of the bathtub made of fiberglass came unglued to the floor… Read more
We had problems from the beginning. We were given a room with a broken air conditioner, a bathtub that filled up to your ankles when you took a shower, the bathroom smelled like mold—I have a mold allergy so I was constantly blowing my nose during our stay and sneezing. Also, the bottom of the bathtub made of fiberglass came unglued to the floor below and made a loud thud when you stepped on it and then it bounced back at you when you stepped off of it. My husband nearly fell while showering because of it. It was a safety hazard. The beds are worn out and sag in the middle. The toilet in the bathroom is small-seems like it is made for a child. We were told by the front desk that there is no housekeeping service. We had to empty our own garbage and get fresh towels from the maid cleaning the rooms of guests who had checked out. Clearly, no regular maintenance was done on our room. My husband talked to the front desk about the air conditioner. They sent a maintenance man that could not fix it. He asked us if we wanted to switch rooms, but we were checking out the next morning so we decided to stick it out for another night. The maintenance man brought us a fan to use. The next morning, my husband talked to the female manager. He asked for a refund. She claimed she could not refund us because we booked the hotel with Expedia and we would have to talk to them. The only thing she offered us was free breakfast. We had already eaten our breakfast so we did not eat the hotel breakfast. The pool and fitness center were nice, but we did not enjoy either since we barely got any sleep. The hallway carpets are old and dirty. Read less
Image of the Tripadvisor rating Service, except for those items you pay for, is woeful.

May 6, 2022 Robert_Traveller United Kingdom

We reserved a Deluxe Suite for 4 nights last December. At a not inconsiderable cost. In Northern Arizona there was no complementary water in the Suite. We were told we had to buy our own water from the gift shop. There was no shampoo. After two nights we requested a housekeeping service. For house keeping, we had to leave a message. When we… Read more
We reserved a Deluxe Suite for 4 nights last December. At a not inconsiderable cost. In Northern Arizona there was no complementary water in the Suite. We were told we had to buy our own water from the gift shop. There was no shampoo. After two nights we requested a housekeeping service. For house keeping, we had to leave a message. When we returned, the room was untouched. On complaining to a senior person on Reception we were told that it was Best Western Corporate Policy not to provide housekeeping services. This is contradicted on their Corporate website where housekeeping is on request. Then the truth was revealed. They do not have sufficient staff to provide even an on request service. Presumably because they are not prepared to the salary to attract the staff. And the decision not to provide any housekeeping service, however long you stay, is not Corporate Policy. It is a decision of the General Manager of this hotel. To save money. Aparently, there is a sign at reception advising no housekeeping service. But we were not told this at the time of check in. And we were not told this in the period between reservation and checking in. I have asked to speak to the General Manager. Not because we cannot make our own beds, but because of the untruths we have been told. I do not expect to receive a telephone call. Certainly, we will not spend one cent in the hotel before we check out on Saturday. It seems staff are instructed to hide the truth from paying customers in a 5 star hotel. Read less