The Grand Hotel

Grand Canyon, Arizona

Two Queen Guest Room
Lobby Lounge
Two Queen Guest Room
Lobby Lounge

The hotel

The historic lodges of the American West are evoked in this friendly hotel's construction. The area's only indoor pool and whirlpool is here, and the rooms blend rustic charm with state-of-the-art amenities. The restaurant features a twice-nightly Western feasts dinner with live entertainment. At the bar you can sit in an actual saddle - yeehaw! The brilliant IMAX® cinema, featuring the Grand Canyon, Hidden Secrets show, is just down the road.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Internet Access
  • Near National Park
  • Restaurant

Where is it

9 miles (15-minute drive) from the Grand Canyon South Rim. Walking distance to general store and IMAX® theatre. Drive time from Las Vegas: 4 hours 15 minutes.

Hotel information

121 rooms on 3 floors in 1 building with 1 lift. All with air-conditioning, satellite TV, coffee maker, complimentary WiFi, safe, hairdryer, iron and board. All rooms are non-smoking. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Restaurant and bar. Overnight camp-outs*, guided horseback and wagon rides*. Rocking Canyon Star Saloon. Canyon Star Restaurant. Coffee shop. Dinner with country and western entertainers, and Native American dance performers. Indoor swimming pool and whirlpool. Native American entertainers and workshops. Fitness centre. Gift shop. Complimentary WiFi. Complimentary self-parking.

*Denotes local charge.

Please note: There is a charge of approximately $25 per car to enter the Grand Canyon National Park. This charge must be paid locally and is subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (692)
  • Very good (717)
  • Average (430)
  • Poor (193)
  • Terrible (139)
Image of the Tripadvisor rating Our 16yr anniversary trip.

Aug 25, 2020 Q2713OMjanas

The hotel staff was very friendly, very clean hotel we love how it's decorated. Our room was nice good view also. We ate at the restaurant in hotel the food was delicious and Steven our server was very friendly. We can't wait to go back again and stay at same hotel. The Grand Canyon was remarkable. I loved the wild animals we got to see.
Image of the Tripadvisor rating looks good until you look closer.....

Jul 24, 2020 shalletar Scottsbluff, Nebraska

beautiful hotel, but our room was dirty (sticky tables, french fries on the floor.....we didn't eat french fries), the toilet wouldn't flush, no conditioner in the bathroom (had pump shampoo and body wash in the shower but the spot for the conditioner was empty) etc. We reserved the room for my husband, I and our 2 teenage daughters and only 3… Read more
beautiful hotel, but our room was dirty (sticky tables, french fries on the floor.....we didn't eat french fries), the toilet wouldn't flush, no conditioner in the bathroom (had pump shampoo and body wash in the shower but the spot for the conditioner was empty) etc. We reserved the room for my husband, I and our 2 teenage daughters and only 3 towels in the room when we checked in. It was the most expensive hotel on our trip and our least favorite. I would not come back. When I got an email asking to let them know how our stay was, I told them and didn't get even a "sorry your room was dirty". Read less
Image of the Tripadvisor rating Great hotel at the Canyon

Jul 23, 2020 960lastk Poznan, Poland

The room was nice and clean, the staff at the lobby was friendly and very helpful. The interior of the hotel as well as other facilities there were well chosen and looked quite new. Unfortunately the gym and the pool were closed, regarding the virus situation which was a bit sad since the pool looked so promising. Overall recommended.
Image of the Tripadvisor rating Grand Canyon Visit during Pandemic

Jul 13, 2020 stephanb905 San Diego, California

My wife, 2 small kids and I spent two nights at this hotel during the pandemic to visit the Grand Canyon. Overall I would consider this hotel ‘ok’ especially during these difficult times but probably one I may not choose to go back to. I think the overall experience was exacerbated with the current Covid-19 situation so my comments may or may not… Read more
My wife, 2 small kids and I spent two nights at this hotel during the pandemic to visit the Grand Canyon. Overall I would consider this hotel ‘ok’ especially during these difficult times but probably one I may not choose to go back to. I think the overall experience was exacerbated with the current Covid-19 situation so my comments may or may not apply once things hopefully get back to normal. From the outside the Hotel feels likes a Hampton Inn, Holiday In Express or Best Western so the name of the hotel and photos on the site could be slightly misleading. While the hotel is located outside of the park, it is still very close to the entrance and overall convenient if you cannot find anything in the park (since most hotels operated at 1/2 capacity and we booked last minute following cancelled European vacations, the choices were limited). The check-in was fine and the hotel had taken great precautions with thick plexiglass between check-in attendants and travelers; we also received a keyless option by downloading an app through the phone which was convenient and limited the number of touches. We got a room on the ground floor next to the pool (indoor pool was closed due to Covid) and overlooking the parking lot. Nothing fancy in the room but it was large enough and clean. Note that also there was no room cleaning or room service option again due to all the restrictions in place. Overall it felt very sterile. The restaurant was great and offered a good variety of dinner options while following strict distanciation and hygiene protocols. The options for the to go breakfast were not very good (frozen food and sandwiches needing re-heating ; did not feel appetizing). The staff overall was cordial but not overly friendly or excited (understandable considering the state of the pandemic in Arizona). So our experience was not bad but I can’t say it was fantastic either; I am sure it would have been better under normal circumstances though. If you are looking for descent pricing, convenience and a clean accommodation the this hotel does the trick while being outside of the park. Read less
Image of the Tripadvisor rating Great Location, most unfriedly staff

Jun 30, 2020 T5170OVshannonw

The hotel in itself is ok but the people are horrible. Front desk, a complete disaster. They would be perfect for the book in department of a jail. The bar tenders attitude was unbelievable. Not able to serve a bottle of wine, and when reminded how to do it right, he was so pissed off that he slamed the bottle in front of me and left. That man has… Read more
The hotel in itself is ok but the people are horrible. Front desk, a complete disaster. They would be perfect for the book in department of a jail. The bar tenders attitude was unbelievable. Not able to serve a bottle of wine, and when reminded how to do it right, he was so pissed off that he slamed the bottle in front of me and left. That man has NO concept and should not work in the industry. Read less