The Grand Hotel

Grand Canyon, Arizona

The hotel

The historic lodges of the American West are evoked in this friendly hotel's construction. The area's only indoor pool and whirlpool is here, and the rooms blend rustic charm with state-of-the-art amenities. The restaurant features a twice-nightly Western feasts dinner with live entertainment. At the bar you can sit in an actual saddle - yeehaw! The brilliant IMAX® cinema, featuring the Grand Canyon, Hidden Secrets show, is just down the road.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Internet Access
  • Near National Park
  • Restaurant

Where is it

9 miles (15-minute drive) from the Grand Canyon South Rim. Walking distance to general store and IMAX® theatre. Drive time from Las Vegas: 4 hours 15 minutes.

Hotel information

121 rooms on 3 floors in 1 building with 1 lift. All with air-conditioning, satellite TV, coffee maker, complimentary WiFi, safe, hairdryer, iron and board. All rooms are non-smoking. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Restaurant and bar. Overnight camp-outs*, guided horseback and wagon rides*. Rocking Canyon Star Saloon. Canyon Star Restaurant. Coffee shop. Dinner with country and western entertainers, and Native American dance performers. Indoor swimming pool and whirlpool. Native American entertainers and workshops. Fitness centre. Gift shop. Complimentary WiFi. Complimentary self-parking.

*Denotes local charge.

Please note: There is a charge of approximately $25 per car to enter the Grand Canyon National Park. This charge must be paid locally and is subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (702)
  • Very good (723)
  • Average (438)
  • Poor (194)
  • Terrible (148)
Image of the Tripadvisor rating Excellent.

Apr 14, 2021 MaggieResident Maggie Valley, North Carolina

After reading other reviews I was not sure what to expect, but we had a great time at this property. Everything was clean. Coffee was in the room as well as available in the bar. Internet worked well. The staff was friendly, although they are sooooo overly concerned about COVID they can be a little distant. The pool was small, but indoors and… Read more
After reading other reviews I was not sure what to expect, but we had a great time at this property. Everything was clean. Coffee was in the room as well as available in the bar. Internet worked well. The staff was friendly, although they are sooooo overly concerned about COVID they can be a little distant. The pool was small, but indoors and clean. The only complaint would be the pricing in the restaurant ($45 for a rack of ribs dinner), but everything in the Grand Canyon are 2X to 3X the cost of other areas, for example, there is only one grocery store and milk is over $6 a gallon. SO TOCK UP BEFORE YOU ARRIVE. The best part is the location as it is a straight shot into the park. We would stay here again for sure. Read less
Image of the Tripadvisor rating End of hike luxury

Apr 8, 2021 michaelmN3963AU Salt Lake City, Utah

We did a two day hike in the Grand Canyon and when we came out wanted clean sheets and a hot tub! This hotel gave us a great rate and accommodated our full family. It was awesome! Thank you Grand for hosting us.
Image of the Tripadvisor rating Horrible!

Mar 30, 2021 PamelaW722 Newtown Square, Pennsylvania

This place was so old and unkept. The Hotel needs a major facelift. The rugs are so old and dirty, the paint in the room is chipping, Our towels came in a black trash bag and they were all tattered and torn, we were only given one trashcan in the room, our TV did not work, But the icing on the cake was When we tried to get together in the lobby,… Read more
This place was so old and unkept. The Hotel needs a major facelift. The rugs are so old and dirty, the paint in the room is chipping, Our towels came in a black trash bag and they were all tattered and torn, we were only given one trashcan in the room, our TV did not work, But the icing on the cake was When we tried to get together in the lobby, we politely asked Derek at the bar for wine glasses. He was rude & unaccommodating. We were only drinking the wine in the lobby which was about 50 feet away from the bar but he was worried he was not going to get the glasses back. I assured him he would but he was not going to change his mind. Housekeeping did not come in and refresh the room. The lobby was not clean and the carpets up and down the hallways were clearly dirty. Every time we went to speak to the manager, one was not on duty or at least that’s what we were told. Read less
Image of the Tripadvisor rating Horrible place ! Double charge you for your stay. False advertising. Tiny Rooms.

Mar 26, 2021 Voyage215799

Horrible place ! Double charge you for your stay. False advertising. Tiny Rooms. Booked a Queen Deluxe Room.. expected a sofa, with a pull out bed, refrigerator, reading chair, and a balcony where you can "see the sunrise from your balcony". Walked in to the tiniest room you have ever seen, maybe a person width between the wall and the beds,… Read more
Horrible place ! Double charge you for your stay. False advertising. Tiny Rooms. Booked a Queen Deluxe Room.. expected a sofa, with a pull out bed, refrigerator, reading chair, and a balcony where you can "see the sunrise from your balcony". Walked in to the tiniest room you have ever seen, maybe a person width between the wall and the beds, and between 2 tiny beds. Were told no balconies available.. even though we had booked the room months in advance. They offered to put a roll-away bed in the room, I said where would it fit ? Standing in line for a refund, which they said would be a FULL refund. I overheard another family say they expected the same room, with a couch. They were told the same thing. Then I overheard another person in line and they were GIVEN a room with a balcony, when I was told there were none. After all this I get home and have 2 FULL charges for the room, and a partial refund for whatever $$ amount they picked out of the air. Read less
Image of the Tripadvisor rating Not Recommended at this point

Mar 23, 2021 FLMetro Minneapolis, Minnesota

First of all, this is a nice lodge in terms of ambiance. I was excited to arrive. However, upon unpacking, I found my room was not clean to hotel standards. I meant to place items in the built in wall storage above the small microwave but it was too dusty. The small refrigerator made a strange noise so I tried to move it a tad and the area… Read more
First of all, this is a nice lodge in terms of ambiance. I was excited to arrive. However, upon unpacking, I found my room was not clean to hotel standards. I meant to place items in the built in wall storage above the small microwave but it was too dusty. The small refrigerator made a strange noise so I tried to move it a tad and the area around it was dusty. The lamps were dusty on the base and the shades. There is no coffee maker in the rooms. Coffee is supposed to be available in the bar at 7 a m but the first morning there was no one there at 7:20. I ate in the restaurant and was not given a napkin. The floors in my room and on the steps going to the first floor were not vacuumed. I found clothing tags from previous guest. The bed was misshaped (raised up at the foot) the sheets were very wrinkled, the towels were worn with threads hanging out on the edges. The bathtub had not been cleaned totally! I ordered chicken soup in the bar one night and it was hardly warm. The waiters were nice but not well trained. Come on! This was an expensive stay and definitely not up to par. Reviews posted on the web site are not dated and I am guessing there may be new management or some other issue going on. Read less