Four Seasons Hualalai

Big Island, Hawaii

The hotel

Its dramatic oceanfront location setting hasn’t stopped Four Seasons Hualalai going a bit OTT on the pools. Not satisfied with 4 adult-only and family oceanfront and lap pools; there’s a 1.8 million gallon lava rock aquarium, where you can swim with more than 4,000 tropical fish, an ocean pool with lava breakwater and resident turtles, and a children’s sandy beach pool with mini-sunbeds and toys. They haven’t skimped on the dining either, with a Californian-come-Italian beachside restaurant, classic American steakhouse, lounge offering sushi, evening charcuterie venue, and ‘ULU Ocean Grill, whose chefs work with more than 160 local farmers and fishermen for true farm-(and ocean)-to-table dining. Add the 18-hole Jack Nicklaus golf course, tennis club, cultural classes by local Elders, and endless family adventures, and you’ll definitely need to extend your stay.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Teen Club
  • Children's Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Paddle Boards
  • Games Room

Where is it

On Hawaii Island, this oceanfront resort is located on the North Kona Kohala Coast, known for its white sands. It’s 18-minute drive from Waikoloa King Shops, 30 minutes from the city centre, and 45 minutes from Waimea. Transfer time from Kona airport: 10 minutes.

Hotel information

243 rooms and suites. All with TV, DVD player (DVD library available), iHome clock radio and docking station for iPod/MP3 players, complimentary WiFi (for up to 2 devices), telephone (free local calls), coffee maker with coffee and tea, filtered water (refreshed daily), safe, hairdryer, iron and board, beach tote use, and lightweight yukata bathrobes (children’s bathrobes, toiletries and child-proofing items available on request). Ocean Golf-View Rooms are 635 sq ft, are located in the upper or lower level of the bungalows, and have ocean views over golf course’s 18th green, and 1 king-size or 2 double beds, and 1 rollaway bed or crib, sleeping maximum 2 adults or 2 adults and 1 child.

Poolside Rooms and Partial Ocean-View Rooms are 635 sq ft, are located in lower level of bungalows in Beach Tree and Sea Shell Crescents, and have a furnished lanai (terrace), an outdoor lava rock shower (on request), and 1 king-size or 2 double beds, sleeping maximum 2 adults or 2 adults and 1 child.

Ocean-View Rooms, Prime Ocean-view Rooms, Ocean-view Deluxe Rooms, Oceanfront Rooms with similar amenities are also available.

Superior Suites – Ocean Golf View are 1,050 square foot, are located at the ‘ULU Terrace, and have distant ocean views over golf course’s 18th green, a lanai, an outdoor lava rock shower (lower level suites) an additional guest powder room with shower, a spacious living area, a separate dining area (selected suites), and 1 king-size bed, and a double sofa bed or 1 rollaway bed, sleeping maximum 2 adults or 2 adults and 1 child.

Superior Suites – Poolside View are 1,050 sq ft, located in the lower levels of the Beach Tree Crescent bungalows, and has beautiful garden views towards Beach Tree restaurant, a private lanai with access to pools or garden, a spacious living area, a separate dining area (selected suites), an outdoor garden shower (selected suites), an additional guest powder room with shower, and 1 king-size bed, and a double sofa bed or 1 rollaway bed, sleeping maximum 2 adults or 2 adults and 1 child. This suite is also available as a 2 bedroom connecting suite.

Superior Suites with Ocean View, Prime Ocean View, Oceanfront are also available. Deluxe Suites are larger and are available with an Ocean View and Prime Ocean View.

The below suites offer the following amenities: Dedicated Suite Concierge; choice of dining credit, golf for two, or two spa treatments; daily American breakfast; pressing and packing and unpacking services; deluxe fruit basket, lei and welcome amenity; high-speed internet access.

‘Anelakai Suite is 1,050 sq ft, is located closest to the ocean in King’s Pond Crescent, and has ocean views, an extended lanai with plunge pool, a private lawn, direct beach access, an outdoor shower in the main bathroom, an additional guest powder room with shower, and 1 king-size bed, and 1 rollaway bed or crib, sleeping maximum 2 adults or 2 adults and 1 child. This suite is also available as a 2 bedroom connecting suite.

‘Ohana Suites are 1,441 sq ft, are perfect for families, are located in the lower level of Sea Shell and Beach Tree Crescents, and have ocean or pool views, a large living area with oversized lanai, an additional guest powder room with steam shower, and 1 king-size bed, and 1 rollaway bed or crib, sleeping maximum 2 adults or 2 adults and 1 child. This suite is also available as a 2 bedroom connecting suite.

Wai’olu Suite is 1,711 sq ft, is located in the lower level of Palm Grove, overlooks the Palm Grove’s pond and has ocean views, a large living area opening onto an oversized lanai, an additional guest powder room with steam shower, and 1 king-size bed, and 1 rollaway bed or crib, sleeping maximum 2 adults or 2 adults and 1 child. This suite is also available as a 2 bedroom connecting suite.

Milo Suite, Kailani Suite, Kou Suite, Ho’onanea Villa, Makaloa Villa and Hawaii Loa Presidential Villa are also available.

8 dining options including Beach Tree (Californian with Italian and tropical influences). ‘ULU Ocean Grill (‘Regional, Seasonal and Artisanal’ menu, complimentary wine and coffee tasting on select nights). Hualalai Grille (American steakhouse with fresh local fish). ‘ULU Sushi Lounge (oceanfront bar, cocktails, dinner). Beach Tree Bar and Lounge (casual menu, beachside). Hualalai Trading Company (casual dining and shopping, morning pastries and coffees, vintage-style soda fountain, evening chacuterie, wine, snacks and bocce ball games). Dining Under The Stars* (private dining experiences, dinner, reservations required). Complimentary early morning coffee. 24-hour room service*. Welcome drink, lei and oshibori on arrival. Beach access. 6 swimming pools including adults-only, kids’ pool (with white sand beach slope, small chaise lounges and water toys), King’s Pond (1.8 million gallon natural lava rock aquarium), Ocean Pool (200m pool carved into lava rock with breakwater and sea life including turtles). Poolside service at 4 oceanfront pools (including towels, sun block and hourly services like sunglass cleaning, chilled oshibori towels, frozen pops, fruit kabobs, and Evian spritz). 5 whirlpools. Complimentary cabanas (day beds*). Hualalai Sports Club & Spa*. Fitness facilities (complimentary classes). Private Jack Nicklaus PGA 18-hole Hualalai Golf Course*. Hualalai Tennis Club*. Ocean-based activities (ribcraft or canoe trips*, stand-up paddleboarding*, scooter snorkels*, whale watching*, snorkelling with complimentary equipment, and teen activity cruise*). Marine activities (fish circus, ocean life exploration, pond tours, fish and eagle ray feeding). Beach games. Basketball pick up games. Ka’upulehu Cultural Center (with classes and exhibits including star navigation, Hawaiian language, hula, ukulele, and other classes often led by Hawaiian elders which vary from quilting to lei making; some classes are subject to a nominal fee for supplies). Kids For All Seasons program (9:00am-5:00pm daily, for children 5-12 years). Hale Kula game and activity centre for kids. Complimentary family activities. Family activities* (canoe paddling, tiki-lit family beach meals, hiking, rock-climbing, toddler time for under 5s; reservations required). Concierge. Daily digital The New York Times with breakfast. Complimentary WiFi. Complimentary self-parking. Valet parking $25 plus tax per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2991)
  • Very good (311)
  • Average (126)
  • Poor (64)
  • Terrible (36)
Image of the Tripadvisor rating Everything you would expect of a Four Seasons in Paradise

Aug 29, 2020 ROBERTLOUISSTEVENSON NYC

Giant Rooms that have everything you want. Make sure you read reviews and look at the hotel property to see where is best for your needs? (by the Family pool, adult pool, etc) Restaurants are great, they do close early and there can be a wait for breakfast! ($$$) You are far away from other resorts, etc...so you need a rental. Not a great beach,… Read more
Giant Rooms that have everything you want. Make sure you read reviews and look at the hotel property to see where is best for your needs? (by the Family pool, adult pool, etc) Restaurants are great, they do close early and there can be a wait for breakfast! ($$$) You are far away from other resorts, etc...so you need a rental. Not a great beach, but drive to the better snorkel locations on the island. Very happy staff.....Hopefully they can get back to business soon on the Islands! 3 or 4 pools Read less
Image of the Tripadvisor rating Amazing property

Aug 10, 2020 mikecX6917ST New York City, New York

I stayed here in October 2019 for a wedding and loved the property. There are many pools for all of the different travelers staying there. I personally spent more time at the swim up bar pool with friends attending the wedding and it was a great time. Kings pond is also great to see marine life up close. The breakfast included with amex fhr is… Read more
I stayed here in October 2019 for a wedding and loved the property. There are many pools for all of the different travelers staying there. I personally spent more time at the swim up bar pool with friends attending the wedding and it was a great time. Kings pond is also great to see marine life up close. The breakfast included with amex fhr is top notch at this hotel. The gym is very nice and they have several pelotons available for use. Read less
Image of the Tripadvisor rating Last pre-COVID vacation

Jul 23, 2020 Mislums Mercer Island, Washington

Great week at the 4 Seasons, room overlooked ocean and the Kings Pond ... swam in it everyday. The ultimate getaway from the Seattle grey ... played the resort golf course and three days of tennis clinics with some of the best pros.
Image of the Tripadvisor rating Best Resort we have Ever Visited

Mar 14, 2020 593fa Toronto, Canada

Really do not see how anyone can give this resort anything less than 5 stars. Have stayed at Four Seasons all over the world and this far exceeds the level of service and amenities of any of them. Have visited all of the Hawaiian islands and the location of this resort and the available activities on and off the property is the best of any of the… Read more
Really do not see how anyone can give this resort anything less than 5 stars. Have stayed at Four Seasons all over the world and this far exceeds the level of service and amenities of any of them. Have visited all of the Hawaiian islands and the location of this resort and the available activities on and off the property is the best of any of the Hawaiian Islands. Restaurants have a great variety of food, service is impeccable, breakfast buffet is superb. The pools and beach areas are gorgeous, never crowded. Yes it is not a true sandy beach for swimming, but you can see sea turtles right on the beach and breaching whales and Spinner dolphins just offshore. And the protected area is fun to swim in. Snorkeling in Kings Pond is a must-do. The other pools are perfect for swimming and family activities. The sports centre is immense- huge well equipped gym, tennis courts,bocce ball, ping pong. Rooms are large, clean, excellent house keeping service. Our room was always cleaned by the time we finished morning activities. They will arrange a wide variety of off property activities. Ali'i snorkeling trip, and any of the Hawaii Forest and Trail tours have to be tried. The Big Island has to be experienced it is so different from any of the other Islands (even though it is hard to want to leave the beautiful resort) This was far and away our best sun vacation ever. Read less
Image of the Tripadvisor rating Dinner Disaster at Four Seasons

Mar 12, 2020 bf767

Tonight we went to have a 75th birthday celebration on the beach at the Four Seasons - Hualalai. Drinks at the bar before were awesome. Great service and staff. Then we were seated in the back of the restaurant where we eventually got drinks and service. It was slow but even paced. After ordering we had some items split on two plates. Other split… Read more
Tonight we went to have a 75th birthday celebration on the beach at the Four Seasons - Hualalai. Drinks at the bar before were awesome. Great service and staff. Then we were seated in the back of the restaurant where we eventually got drinks and service. It was slow but even paced. After ordering we had some items split on two plates. Other split items had to be passed across the table. When the wrong meal was served to 2 of the six of us the server stopped in the middle of wine service to deal with it. Glad she left the wine bottle on the bench so at least we could serve ourselves. She never showed back up until after the food initially served wrong was replaced almost 15 minutes later. Never a word of apology. The manager did stop by, apologize and comp those two meals. She then came back as if nothing ever happened. We still had to have a birthday desert that tasted great, even as my wife and I are passing a plate back and forth across the table because couldn’t figure out how to split a tart in two. The server assistants seemed to have a hard time finding the right table or caring if they did or not. Bottom line. The food was great. The service was no where up to the standards of any Four Seasons we have ever been to. I’ve had better service in a roadside burger joint. Read less