Sheraton Kona Resort at Keauhou Bay

Big Island, Hawaii

The hotel

Spanning 22-acres of oceanfront, adjacent to Keauhou Bay, this truly special resort offers a perfect location for an authentic Hawaiian experience. Most of the resort overlooks the ocean and feature beautiful colours and prints created by renowned Hawaii designer, Sig Zane. Another highlight is the fantasy pool, set on several different levels and dramatically nestled along the ocean’s lava cliffs — it really is unequalled in all of Hawaii, something we don’t say lightly! There’s also the Manta Ray Super Slide — not for the faint-hearted! For something a little more sedate, head to the Hoola Spa — ‘hoola’ means to heal and you’ll certainly come away feeling that way. Using a mix of cultural traditions, treat yourself to a massage, facial or body treatment — the spa is also home to the Himalayan Salt Room, the first in Hawaii. For oceanfront island-inspired dining, Rays on the Bay is the place to be. Alternatively, there’s Ainakai, where ‘land and sea meet’ to bring you sumptuous buffet delights. Come sundown the pace is just as lively with live music to tap your toes to.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Restaurant

Where is it

Overlooking Keauhou Bay, on the Big Island, a 5-minute drive from Kona Town.

Hotel information

509 rooms and suites. All of which are air-conditioned with a balcony or patio, satellite TV, telephone, WiFi*, mini-bar, tea/coffee maker, safe, hairdryer, iron and board. Mountain View Room with 1 king-size bed or 2 double beds, sleeps maximum 3 adults or 2 adults and 2 children (2-12 years).

Partial Ocean View Room with 1 king-size bed or 2 double beds, sleeps maximum 3 adults or 2 adults and 2 children (2-12 years).

Ocean View Room with 1 king-size bed or 2 double beds, sleeps maximum 3 adults or 2 adults and 2 children (2-12 years).

Ocean Front Room with 1 king-size bed or 2 double beds, sleeps maximum 3 adults or 2 adults and 2 children (2-12 years).

Ohana Suite with master en-suite bedroom with 1 king-size bed, sofa bed and separate living area, sleeps maximum 3 adults or 2 adults and 2 children (2-12 years).

Rays on the Bay (dinner only), Ainaki, (breakfast only), Holua Bar and Lounge, Keauhou Coffee Company, Multi-level system of swimming pools with waterslide and childrens section. 2 whirlpools. 24-hour fitness centre. Spa*. Water sports including snorkelling, diving and deep-sea fishing*. Tennis courts, basketball court. Regular evening entertainment. Complimentary WiFi. Laundry/dry cleaning service*. Room service*. Self-parking $15, valet parking $22, plus tax per day (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - WiFi in guest rooms and public areas of the resort - 1 Sig Zane designed tote bag per stay ($15 Retail Value) - Unlimited use of resort bicycles - Unlimited rentals of resort golf clubs - Unlimited use of resort binoculars for island site seeing - Cultural activities including Hula lessons, Lei making and Ukulele lessons - Unlimited use of lawn games (bocci ball, lawn darts, ladder ball, etc.) - Guided Cultural and Historical Tours of Keauhou Bay - Welcome greeting with shell Lei - Welcome Elixir upon arrival - Unlimited local and 1-800 calls, 30 minutes of long distance - Use of the Kailua-Kona Trolley - One additional bottle of water per room - Daily pool side mid-day refreshments - Hospitality Room to accommodate early arrivals and late departures with showers and changing room. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (973)
  • Very good (1132)
  • Average (665)
  • Poor (336)
  • Terrible (197)
Image of the Tripadvisor rating Spectacular Keauhou Bay VIews

Oct 15, 2019 xfil911 Sacramento, California

This Sheraton Resort has had a bright night light on the bay for so many years that the Manta Rays come almost every night looking for the plankton to feed on. The plankton think the light is the moon and swarm toward it. So you can watch the evening fun of divers & snorkelers with the Manta Rays every night as all this action is just 100 feet… Read more
This Sheraton Resort has had a bright night light on the bay for so many years that the Manta Rays come almost every night looking for the plankton to feed on. The plankton think the light is the moon and swarm toward it. So you can watch the evening fun of divers & snorkelers with the Manta Rays every night as all this action is just 100 feet from the hotel deck. You can even book this adventure right at the hotel and walk down to the boats that take you out in the bay. The hotel is huge with beautiful grounds, places to eat & even a store the has food to go/coffee open at 4 AM. The rooms are all huge with great views, patio, big screen TV, lots of charge plugs, good beds with great pillows & plush towels with a mini refrigerator. Being out of downtown is rather nice as it is quiet but you do need to eat at the hotel or drive to a place as it is too far to walk to anything. Staff was really very nice & always happy to help you in any way they could. A/C was very good I give it a 110% as Kona is hot and humid most of the time I have ever been there even at night. You need good A/C to sleep most of the time. Read less
Image of the Tripadvisor rating The switch from our Garden view room to a Ocean front

Oct 9, 2019 Anthony S Cornwall Newwestminster B.c Canada

great place to watch the rays swim all night, patio was right above Rays on the bay, also whales and turtles among other exotic fish, we were in a garden room, they switched us to a Ocean front, it was spectacular.
Image of the Tripadvisor rating A great place for our honeymoon

Oct 9, 2019 Carol L

We really enjoyed being away from busyness and city life. While it was a hu.id visit, it was extremely relaxing. The club level allowed us to enjoy breakfast and a beer/wine appetizer social... daily. Several activities available including a twice weekly onsite luau and a weekly farmers market and craft show.
Image of the Tripadvisor rating great place to spend some time

Oct 8, 2019 guestrohan Adelaide, Australia

Had a great time at this resort, really appreciated the adult pool very relaxing, rooms were great and very clean can highly recommend, staff were fantastic and friendly, great restaurants onsite fantastic views
Image of the Tripadvisor rating Poor hotel quality - aviod!

Oct 5, 2019 dmb_crash

First feeling after checking in: being ripped off! 30$/night resort fee and 20$/night for parking. 50$/night for nearly nothing! In addition, hotel room was so old and needs a renovation (check other reviews!). They are able to combine ocean view with view of the parking lot - and they expect that you‘re grateful. Insincere hotel staff. Avoid this… Read more
First feeling after checking in: being ripped off! 30$/night resort fee and 20$/night for parking. 50$/night for nearly nothing! In addition, hotel room was so old and needs a renovation (check other reviews!). They are able to combine ocean view with view of the parking lot - and they expect that you‘re grateful. Insincere hotel staff. Avoid this one! Read less