Volcano House

Big Island, Hawaii

The hotel

It’s not often you get to sleep near the rim of a volcano. In fact, this is the only hotel in the whole of Hawaii Volcanoes National Park. Dating as far back as 1846, Volcano House was moved to the lip of Kilauea Caldera when it was rebuilt almost a century later. Whether from fascination or fear, it’s hard to tear your eyes from the arresting views of the ever-fizzing Halema’uma’u Crater but, if you do, this historic hotel rewards you with authentic local experiences, like seeing the nearby Thurston Lava Tube or visiting Hawaii Volcano Observatory. Part of Hawaii’s very storied history, and deep-rooted in its community, Volcano House features native artisans’ work in its gift shop, and sources 95% of the meat, seafood, fruit and vegetables locally for its spectacular restaurant, The Rim.

Amenities

  • Bar
  • Internet Access
  • Restaurant

Where is it

On the Island of Hawaii, right at the summit of Kilauea Caldera, inside Hawaii Volcanoes National Park. The hotel is surrounded by scenic trails for hiking and biking. It’s a short walk along Crater Rim Drive to Kilauea Visitor Center.

Hotel information

33 rooms. All rooms have a heater, fan, and WiFi. Standard Rooms are newly renovated historic room with rainforest views, are 256 sq ft and have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Volcano Crater View Guest Rooms are also renovated historic rooms 260 sq ft, and have unparalleled views of Kilauea Crater, and 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

The Rim (creative island cuisine, overlooks the caldera’s rim and Halema’uma’u Crater, breakfast, lunch, and dinner). Uncle George’s Lounge (appetisers and cocktails, live weekend evening entertainment, TV for big games). Snack bar. Great Room (lounge with fireplace). Complimentary WiFi. Cruiser bicycles (limited availability, 8:00am-5:00pm). Guided walking tours* (daily). Use of iPads. Board and card games. Library (with guide books, cultural history, and children’s bedtime stories). Cultural events and demonstrations. Gift shop (with native Hawaiian art, jewellery and crafts). Complimentary self-parking available.

*Denotes local charge

Please note: National Park entrance fees apply (payable locally and subject to change): $20 per vehicle, $10 for pedestrians or bicyclists (seven-day permit), collectible at time of park entrance.  

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (527)
  • Very good (459)
  • Average (152)
  • Poor (69)
  • Terrible (36)
Image of the Tripadvisor rating Good location; quality slipping

Jan 21, 2020 RAKlein St. John's, Newfoundland

This was my third stay at the hotel. Had the same room this year as last (#11). The location, at the end of the hall, is good, but it appears they have cut in half the number of housekeepers assigned to the floor (that perhaps explains why prices have gone down in 2020 vs 2019) which means the room, as the last one cleaned, is given a quick once… Read more
This was my third stay at the hotel. Had the same room this year as last (#11). The location, at the end of the hall, is good, but it appears they have cut in half the number of housekeepers assigned to the floor (that perhaps explains why prices have gone down in 2020 vs 2019) which means the room, as the last one cleaned, is given a quick once over with little to no attention to detail (by the time they reach the room the housekeeper wants to go home). Things are missed or not done. Receiving decaf coffee instead of “real” coffee is an inconvenience; not having other things replenished speaks for itself. The room itself is fine and comfortable; the front staff friendly and attentive. We would likely return because this is the only option in the Park (except the Military Camp), but will need to be proactive to be sure they meet the expectations they set. BTW, the pub/restaurant has maintained its high quality! Read less
Image of the Tripadvisor rating Ants in your pants

Jan 14, 2020 travelsKnB

Beware Cabin 1. Check in at the hotel was fine. It is a 3.5mile drive to the campsite, which is quire pretty in the trees. The cabins are basic. They contain beds, bedding and towels only. There are electric lights and plug sockets. The toilets and shower block are also basic but well maintained. When we arrived to the cabin it was clean, if… Read more
Beware Cabin 1. Check in at the hotel was fine. It is a 3.5mile drive to the campsite, which is quire pretty in the trees. The cabins are basic. They contain beds, bedding and towels only. There are electric lights and plug sockets. The toilets and shower block are also basic but well maintained. When we arrived to the cabin it was clean, if a little damp. As we got settled we started to notice a few ants and typical camping bugs around. No big deal. We settled for the night and it was raining quite heavily. I'm not sure if the weather helped to cause this problem but we became inundated with ants crawling in from multiple holes in the cabin from the outside. By midnight they were all around our bed and were coming onto the pillows. We phoned reception who sent a maintenance guy. He saw the amount of ants and immediately phoned management. They offered an upgrade to the hotel at A COST TO us of 30dollars and for one night ONLY. We would have to return to the same cabin anty only 10hours later. So we told the guy we would use the spray he had bought and sleep in the top bunk bed where there were much less ants. The spray worked to an extent and we were relatively ant free from 1am onwards. We day tripped the next day to return to ants all over our luggage and clothes which we had lifted off the floor. They were also now crawling round the top bunk. So we phoned the reception and after telling us that 'well you are in a cabin in the middle of the forest' again they offered a one night upgrade at a cost to us (despite there being availability for 2 nights online) or move cabin. We agreed to moved cabins where there was barely a single ant. It also wasn't half as damp as cabin 1. We relayed this story and showed photos at checkout with barely a response or apology. To Volcano House, you have ant and damp problem in cabin 1 (although we think you know as there were ant traps in cabin 1 and not in cabin 4). Your reception staff should show a little more compassion. We should have had a proper apology and been offered a discounted or refunded day 1 rate but all we had was blank face and the guy who told us he already apologised a day ago (when also reminding us we were in a forest). I wish I had been more adamant about this.  As for the hotel, location is great but I would not stay again. Read less
Image of the Tripadvisor rating Delightful Dinner

Jan 12, 2020 CHARLEST784 ATLANTA

After a day of exploring Volcano National Park, my spouse and I decided to eat dinner at the Volcano House before heading back to our resort on the other side of the island. We had gone through VH to look at the caldera in its back yard earlier and had bought souvenirs in its shop. I’m glad we went back for dinner. The food was fine. I had the… Read more
After a day of exploring Volcano National Park, my spouse and I decided to eat dinner at the Volcano House before heading back to our resort on the other side of the island. We had gone through VH to look at the caldera in its back yard earlier and had bought souvenirs in its shop. I’m glad we went back for dinner. The food was fine. I had the garden salad with what was billed as grilled chicken. Tender, yes, but not grilled (baked). Spouse got the fish and chips and proclaimed them very tasty. What I really want to focus on, and the reason I gave a high ranking, is the staff. They could not have been more professional. The pride and care they take in providing quality service was quite evident. You can get a decent meal most places, but it’s service like that provided at the Volcano House that makes a meal a pleasure. Kudos to the entire staff. Read less
Image of the Tripadvisor rating The Gold Standard

Jan 7, 2020 QuincyKid Austin, Texas

Location, location, location. The Volcano House certainly has that in spades. But it also has a friendly, helpful staff with tips that made our trip perfect. James at the front desk was especially insightful. He tipped us off to watching the sunrise over the crater. While the sunset is magnificent, the sun rise included an amazing light show and a… Read more
Location, location, location. The Volcano House certainly has that in spades. But it also has a friendly, helpful staff with tips that made our trip perfect. James at the front desk was especially insightful. He tipped us off to watching the sunrise over the crater. While the sunset is magnificent, the sun rise included an amazing light show and a spectacular rainbow. Don’t miss it! Read less
Image of the Tripadvisor rating Great lunch with great view in classy setting

Jan 4, 2020 mclpcm NYC

Pros:Very classy setting with impressive park views. Very good food and drink, Attentive first class service. Given location prices were good. Cons: None. Must be a mob scene at times so choose your hours carefully.