Sheraton Maui Resort & Spa

Maui, Hawaii

The hotel

A spectacular 23-acre oceanfront resort, the Sheraton Maui Resort & Spa really does boast the perfect picture-postcard setting. Welcoming you to a world of exotic charm and luxury, guest rooms are beautifully appointed and feature their own private lanai from which to enjoy stunning ocean views. There is much to enjoy here including a wide range of water sports and swimming in the hotel’s very own lagoon, which meanders through tropical gardens and under wooden bridges. There’s an outdoor Jacuzzi too, set amidst lava rock formations with waterfalls cascading either side of you – nothing less than bliss! You’re on holiday so a trip to the spa is a must, opting for a relaxing massage perhaps, guaranteed to soothe away any lingering cares, or a manicure and pedicure. A variety of restaurants will tempt you, including Teppan-yaki Dan, serving a fusion of delicious culinary traditions or feast on sumptuous buffet fare at the Black Rock Kitchen. For dining al-fresco, the Cliff Dive Grill is an open-air hotspot and a great place to cheer on the nightly torch lighting and cliff dive ceremony –a definite must-see!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Overlooking Ka‘anapali Beach, at Pu‘u Keka‘a (Black Rock).

Hotel information

508 rooms and suites on 6 floors. All of which are air-conditioned with balcony, satellite TV, telephone, high speed internet access, mini bar, fridge, tea/coffee maker, safety deposit boxes, hairdryer, iron and board. Most rooms have sea view. Resort View Room with 1 king-size bed or 2 double beds, sleeps up to 3 adults or 2 adults and 2 children (2-12 years).

Partial Ocean and Ocean View Rooms with 1 king-size bed or 2 double beds, sleeps up to 3 adults or 2 adults and 2 children (2-12 years).

Oceanfront Room with 1 king-size bed or 2 double beds, sleeps up to 3 adults or 2 adults and 2 children (2-12 years).

Deluxe Rooms are more spacious with 1 king-size bed or 2 double beds, sleeps up to 3 adults or 2 adults and 2 children (2-12 years).

Junior Suites with studio-style layouts, oversized sitting area and with 1 king-size bed, sleeps up to 3 adults or 2 adults and 2 children (2-12 years).

Ohana (family) Suites sleeps up to 5 adults.

Black Rock Kitchen (breakfast, lunch, dinner), Teppan-yaki Dan (dinner only), The Cliff Dive Grill (lunch, dinner), Mai Tai Bar. Black Rock Lounge Nightclub. Swimming pool. Outdoor Jacuzzi. Keiki (kids) pool. Fitness centre. The Spa at Black Rock*. Water sports including scuba diving, sailing, kayaking, deep sea fishing*. Hula lessons. Lei making. Ukulele lessons. Regular evening entertainment including nightly torch lighting and cliff dive ceremony. Tennis. Golf nearby*. Gift shop. WiFi available*. Laundry/dry cleaning service*. Room service*. Parking available*.

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - First night valet parking - Unlimited high-speed WiFi - Selected Hawaiian cultural daily activities - Adult pool floats - Signature logo Hawaiian tote bag - Preferred seating at Maui Nui Luau - One complimentary portrait session and 4x8 keepsake by a professional photographer - Starwood Maui scheduled Shuttle Service to Westin Maui Resort and Spa, Westin Ka'anapali Ocean Resort Villas, and downtown Lahaina. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2039)
  • Very good (1650)
  • Average (676)
  • Poor (292)
  • Terrible (217)
Image of the Tripadvisor rating Been around since the 60s and still fabulous

May 14, 2019 Mary V

We stayed at the Sheraton where a wedding that we were attending took place. It was a very nice resort. Being that it was built in the 60s it's still very impressive. From the minute we arrived everything was great. - The valets were welcoming and quick to get our cars when needed. BTW, there is free parking. However, there aren't a lot of… Read more
We stayed at the Sheraton where a wedding that we were attending took place. It was a very nice resort. Being that it was built in the 60s it's still very impressive. From the minute we arrived everything was great. - The valets were welcoming and quick to get our cars when needed. BTW, there is free parking. However, there aren't a lot of slots. - The front desk staff was very friendly. - The grounds, including the pool area were lovey and the beach was truly only a few feet away. - Our room, which included a balcony was very nice. A few more dresser drawers would have been nice. We had a couple of minor issues like the safe not working, but upon calling the front desk we had someone up within minutes and the issue was addressed. I was happy with my stay at the Sheraton and would stay there again. Read less
Image of the Tripadvisor rating Corporate Incentive Trip - fabulous!

May 13, 2019 AshFlies Spring City, Pennsylvania

We stayed at the Sheraton for a week on a corporate incentive trip, so bear in mind that YMMV. This resort is absolutely gorgeous with fantastic beach access and as close as you can get to some of the best snorkeling at black rock. The lobby itself has amazing views and front desk staff was very helpful and friendly. Our room as very well… Read more
We stayed at the Sheraton for a week on a corporate incentive trip, so bear in mind that YMMV. This resort is absolutely gorgeous with fantastic beach access and as close as you can get to some of the best snorkeling at black rock. The lobby itself has amazing views and front desk staff was very helpful and friendly. Our room as very well appointed and provided one of the best views from the large lanai. We stayed in room 5110, one half of the presidential suite. It was a bit of a hike from the rest of the resort amenities, but worth it to us for the short stroll every day to have the quiet and privacy. Please know that the surf is really strong here with huge breakers, but easily swimable if you are at least an intermediate swimmer. Everything was included in our trip, but the actual prices for food, drink and any kind of beach rental are quite pricey, just FYI. That said, the drinks and food were fantastic and service was attentive and friendly. We very much enjoyed our stay and would highly recommend this resort to all! Read less
Image of the Tripadvisor rating An amazing resort

May 13, 2019 jamesfroebe Spring City, Pennsylvania

We stayed at the Sheraton on the week of the 6th. And from check in to check out it was truly lovely. As you can see the view from our room was beyond compare. The pool, dining and beach areas are always spotless and the staff could not be friendlier. We usually stay at all inclusive resorts so we’re a little surprised at how much the little… Read more
We stayed at the Sheraton on the week of the 6th. And from check in to check out it was truly lovely. As you can see the view from our room was beyond compare. The pool, dining and beach areas are always spotless and the staff could not be friendlier. We usually stay at all inclusive resorts so we’re a little surprised at how much the little extras that you take for granted can cost ( $45 for a day bed ect). And Maui is in general quite expensive. On par with London or New York. But that said I would wholeheartedly recommend this resort. Read less
Image of the Tripadvisor rating Sheraton at Black Rock has Aloha

May 13, 2019 797alans Wailea, Hawaii

We checked in for a Birthday weekend, I live on Maui so this was a getaway from the Kihei side to the West side of the island for mothers day weekend / Birthday. Front Desk check in was great, She so nice, when she found out it was a Birthday stay, she had them send 2 glasses of champagne to our room. It was the Aloha we felt from that moment… Read more
We checked in for a Birthday weekend, I live on Maui so this was a getaway from the Kihei side to the West side of the island for mothers day weekend / Birthday. Front Desk check in was great, She so nice, when she found out it was a Birthday stay, she had them send 2 glasses of champagne to our room. It was the Aloha we felt from that moment on, we felt so welcome by the entire staff from the pool to the restaurants and attendants at the pool. The sun sets at the Sheraton Maui are incredible, the beach and pool are fantastic!! I have stayed at Hotels all over the world, there is something about this Hotel that makes it so special and relaxing... I am looking forward to my next stay at the same Hotel. We visited the Spa and had one of the best massages, we will be back. Great Hotel Read less
Image of the Tripadvisor rating Relaxing on the beach.

May 7, 2019 Fredfran1309 Fresno

The ocean blue waters,and the nice sunset that relieves a body's soul. If your looking for comfort look no more ,easy check in .relax at the pool,with a drink or read a good book.famous restaurant to eat the best vacation ever.