Sheraton Maui Resort & Spa

Maui, Hawaii

The hotel

A spectacular 23-acre oceanfront resort, the Sheraton Maui Resort & Spa really does boast the perfect picture-postcard setting. Welcoming you to a world of exotic charm and luxury, guest rooms are beautifully appointed and feature their own private lanai from which to enjoy stunning ocean views. There is much to enjoy here including a wide range of water sports and swimming in the hotel’s own lagoon, which meanders through tropical gardens and under wooden bridges. There’s an outdoor Jacuzzi too, set amidst lava rock formations with waterfalls cascading either side of you – nothing less than bliss! You’re on holiday so a trip to the spa is a must, opting for a relaxing massage perhaps, guaranteed to soothe away any lingering cares. A variety of restaurants will tempt you, including Teppan-yaki Dan, serving a fusion of delicious culinary traditions, or feast on globally-inspired sharing plates, along with cocktails and craft beers, at ROCKsalt. For dining al-fresco, the Cliff Dive Grill is an open-air hotspot and a great place to cheer on the nightly torch lighting and cliff dive ceremony — a definite must-see.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Overlooking Ka‘anapali Beach, at Pu‘u Keka‘a (Black Rock).

Hotel information

508 rooms and suites on 6 floors. All of which are air-conditioned with balcony, flat-screen TV, telephone, WiFi*, mini-fridge, tea/coffee-making facilities, safe, hairdryer, iron and board. Resort View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Partial Ocean and Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Oceanfront Room have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Deluxe Rooms are more spacious, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Junior Suites have studio-style layouts, with oversized sitting area and 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Ohana (family) Suites are larger, with separate living room with sofa bed and 2 double beds in bedroom, sleeping maximum 5 adults.

ROCKsalt (open for breakfast, lunch and dinner), Teppan-yaki Dan (open for dinner only), The Cliff Dive Grill (open for lunch and dinner), Hank's Haute Dogs (open for lunch). Mai Tai Bar. Black Rock Lounge Nightclub. Swimming pool. Outdoor whirlpool. Keiki (kids) pool. Fitness centre. The Spa at Black Rock*. Water sports including scuba diving, sailing, kayaking, deep sea fishing*. Hula lessons, Lei making and ukulele lessons. Regular evening entertainment including nightly torch lighting and cliff dive ceremony. Tennis. Golf nearby*. Gift shop. WiFi*. Laundry/dry cleaning service*. Room service*. Self-parking $24, valet parking (first night complimentary) $32, plus tax per night (payable locally, subject to change).

Resort fee from $30–$40 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - First night valet parking - Unlimited high-speed WiFi - Selected Hawaiian cultural activities - Adult pool floats - Signature logo Hawaiian tote bag - One professional photographer session and keepsake - Scheduled shuttle service to Westin Maui Resort and Spa, Westin Ka'anapali Ocean Resort Villas, and downtown Lahaina – Daily marine educational talks and activities – Two eco-friendly refillable water pouches (water stations throughout hotel). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2096)
  • Very good (1704)
  • Average (707)
  • Poor (316)
  • Terrible (239)
Image of the Tripadvisor rating Brutal cost !! Beach chairs! Lol a Joke!

Jan 27, 2020 Diego2ChiTown Chicago, Illinois

So wheat have a room here at the church in Maui and I get back my girlfriend has paid for a couple of change launchers on the beach and the cost is $62! Mind you these are high and really nice chase lounge is that the kind with the plastic straps they’ve been around since the 70s. I have no problem at all spending money for great things on a nice… Read more
So wheat have a room here at the church in Maui and I get back my girlfriend has paid for a couple of change launchers on the beach and the cost is $62! Mind you these are high and really nice chase lounge is that the kind with the plastic straps they’ve been around since the 70s. I have no problem at all spending money for great things on a nice vacation as you can see by my previous reviews on different places we’ve been by for $62 it’s ridiculous and apparently it’s cheaper different is that it is for the padded chairs near the pool water. I guess this is less review and more of a heads up. This isn’t an indictment on the hotel but just this part of it is just stupid...Probably us reasons we won’t be ready these beach chairs anymore LOL Read less
Image of the Tripadvisor rating Sheraton Maui

Jan 27, 2020 jacksonm1028 Turnersville, New Jersey

The hotel and property were located on a beautiful beach! We were able to sit between the beach and pools while being at a bar to watch my team in the NFL playoffs. My team lost, but the scenery made it bearable! We could view the sunset every night from our balcony and watch the cliff diving ceremony. You can walk to restaurants off the… Read more
The hotel and property were located on a beautiful beach! We were able to sit between the beach and pools while being at a bar to watch my team in the NFL playoffs. My team lost, but the scenery made it bearable! We could view the sunset every night from our balcony and watch the cliff diving ceremony. You can walk to restaurants off the property or even take a shuttle into Lahaina for food, drinks and shopping which i strongly recommend. My only issue which the Sheraton quickly rectified was that I prepaid for an ocean view room. What I got was placed into an "ocean view building" with a room that wasn't even partial ocean view. If you want ocean view, make sure you ask for the specific room when you arrive. Read less
Image of the Tripadvisor rating Nice place

Jan 27, 2020 LisafromIndiana

We recently stayed there for a week. Overall, it was a good experience. Our check-in was really smooth and quick. The only breakfast offered was a $33 buffet...it was really good but we weren’t willing to spend that more than once. They didn’t have much in the way of activities. Snorkeling around Black Rock was superior to the snorkeling excursion… Read more
We recently stayed there for a week. Overall, it was a good experience. Our check-in was really smooth and quick. The only breakfast offered was a $33 buffet...it was really good but we weren’t willing to spend that more than once. They didn’t have much in the way of activities. Snorkeling around Black Rock was superior to the snorkeling excursion we paid for. The nightly lighting of the torches and cliff diving was fun! Read less
Image of the Tripadvisor rating Comfortable but dated

Jan 26, 2020 flipper95 New York City, New York

We stayed a night here on points. The hotel is enormous with multiple buildings and faces a beach. The common areas were looking tired and the room felt tired as well, a bit dark in my opinion. There were some ants in the room as well (expect bugs in Hawaii) but other hotels we stayed at didnt have this issue that week. The breakfast was… Read more
We stayed a night here on points. The hotel is enormous with multiple buildings and faces a beach. The common areas were looking tired and the room felt tired as well, a bit dark in my opinion. There were some ants in the room as well (expect bugs in Hawaii) but other hotels we stayed at didnt have this issue that week. The breakfast was excellent, as expected and the staff friendly. THe hotel institutes an amenities fee which is annoying. For redemptions and high level elites it makes us pay for things the status or the redemption should cover. I dislike this practice but its rife with the major brands feeing guests for very little benefit other than the hotels. Read less
Image of the Tripadvisor rating Wasted money on ocean view

Jan 25, 2020 Mary R NJ

This is our third of fourth stay at the Sheraton and was never disappointed until now. We checked in last night On our prior visits we booked the lowest catagory room and they were nice and we could even see the ocean. This time I spent more for a ocean view room and the view is not as good as the lower catagory rooms we had in the past. The… Read more
This is our third of fourth stay at the Sheraton and was never disappointed until now. We checked in last night On our prior visits we booked the lowest catagory room and they were nice and we could even see the ocean. This time I spent more for a ocean view room and the view is not as good as the lower catagory rooms we had in the past. The room has newer furniture now, but there is next to no place to put your stuff. Two small draws that just fits all you under garments socks and swim wear. One for me one for the husband. The rest you'll need to hang ( like who wants to bother with that) or you'll keep in your suit case. And you'll have to ask for More hangers. They have carpet in the bed area that looks worn and dirty but then I realized it was just the design of the carpet. Yuk carpet in a beach parperty. So if you want a real ocean view, book ocean front or the lowest catagory room and you'll do better. I just feel I wasted money and I'm like to take my stuff out of the suitcase and but it was n several draws Read less