Hard Rock Hotel & Casino Lake Tahoe

Heavenly, Lake Tahoe

The hotel

Newly renovated to a rock and roll standard, the Hard Rock Hotel & Casino Resort is ideally placed in South Lake Tahoe to take advantage of just about everything! As well as a casino with slot machines and table games, it’s home to the largest outdoor pool in the area. Bag yourself a lounger, there’s plenty of them, and order a cool cocktail from the bar, soaking up the relaxed vibe. All the rooms are well equipped and spacious and there’s even an Elvis Suite. Yep, the great man himself stayed here whilst performing in the town in the 1970s and Hard Rock have come along and paid homage to that fact – as is only right! Other delights include the Park Prime Steakhouse, often home to live music and the Fire Break Kitchen & Bar. Center Bar is another place where live concerts are often held, full of cool blues and dramatic blacks; it’s a great place to while away an uber cool evening. Open 24/7 is The Oyster Bar, the first-ever raw seafood bar of its kind on the South Shore – chow down on fresh seasonal oysters as well as American classics such as gumbo, jambalaya and pan roasts. When you can tear yourself away from the hotel, the hiking trails are some of the most beautiful in the world – explore them on foot or reception will hire you a bike.

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Families
  • Internet Access
  • Water Skiing
  • Sailing
  • Casino

Where is it

10 minute walk to Heavenly gondola.

Hotel information

539 rooms on 15 floors. All of which are air-conditioned with balcony, satellite TV, telephone, mini-bar, tea/coffee maker, safe, hairdryer, bathrobes, slippers, iron and board. King Rooms with1 king-size bed, sleeping maximum 2 adults. Double Queen Rooms with 2 queen-size beds, sleeping maximum 4 adults.

The Oyster Bar (seafood bar), Park Prime Steakhouse (dinner only), Fire Break Kitchen & Bar (lunch, brunch and dinner), Center Bar, Fuel (24-hour, Grab and Go eatery). Outdoor swimming pool with sundeck. Casino. Fitness centre. Bicycles for hire. Gift shop. Laundry/dry-cleaning service*. 24-hour reception.

*Denotes local charge.

Please note: A resort fee of $22 plus tax per room, per day is payable locally (subject to change).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (130)
  • Very good (207)
  • Average (206)
  • Poor (150)
  • Terrible (184)
Image of the Tripadvisor rating Fun Week

Mar 6, 2020 BayouBear Reno, Nevada

We decided to take a midweek trip to South Lake Tahoe and stay at the Hard Rock Hotel & Casino, from the moment we arrived we were met by exceptional staff. There is something special about starting you’re day with Alice Cooper staring at you, the hotel is bright & current, our room was large & well appointed. Overall the staff were outstanding… Read more
We decided to take a midweek trip to South Lake Tahoe and stay at the Hard Rock Hotel & Casino, from the moment we arrived we were met by exceptional staff. There is something special about starting you’re day with Alice Cooper staring at you, the hotel is bright & current, our room was large & well appointed. Overall the staff were outstanding with a special shoutout to the valet, front desk & housekeeping. Valet was lighting quick, the front desk staff placed us in a great room & answered all our questions, housekeeping had our room tidy & clean. My only negative was on Wednesday night we stopped to have a drink in the bar near the sports book, the bartender was disengaged & charged us a weird price for our drinks (the exceptional front desk staff took the drinks off the bill at checkout) we didn’t stop by that bar for the balance of our visit. We will return to Hard Rock Hotel & Casino at South Lake Tahoe soon, the customer service is incredible!! Read less
Image of the Tripadvisor rating Smelly hotel

Mar 5, 2020 Quest109587 Miramar Beach, Florida

This hotel was awful. Our room smelled SO bad of smoke when we checked in that I almost gagged. They brought an ionizer up and sent us away for 2 hours while they “cleaned” the room. No free drinks or food while we waited. No option to change rooms. Walking thru the hotel, there was no place to go that was smoke free. We went to dinner at the… Read more
This hotel was awful. Our room smelled SO bad of smoke when we checked in that I almost gagged. They brought an ionizer up and sent us away for 2 hours while they “cleaned” the room. No free drinks or food while we waited. No option to change rooms. Walking thru the hotel, there was no place to go that was smoke free. We went to dinner at the overpriced steakhouse in the hotel. We were told there would be a 40min wait, yet I found and booked a table immediately on Open Table (app). The restaurant was empty. After being seated, our waitress was rude and made us feel bad for asking for a drink menu (they didn’t have one). We asked what scotch they had and se said “I don’t know but we can walk up to the bar and look.” Weird. I can do that on my own. And what pricey restaurant doesn’t have a list. We walked out. We packed up our things and drove home. Didn’t want to spend another minute there. Read less
Image of the Tripadvisor rating Amateur hour

Feb 22, 2020 snowtravel1 South Lake Tahoe, California

I’ve stayed here and I really want to like this place, but... The Oyster Bar was good last night, though a $30 seafood bowl needs more flavor. (Have these guys had Tom Kha? A bit of lemon grass, Thai lime leaves and galangal would have made the dish.) It would also be nice if an advertised midnight closing meant...wait for it...midnight. I mean,… Read more
I’ve stayed here and I really want to like this place, but... The Oyster Bar was good last night, though a $30 seafood bowl needs more flavor. (Have these guys had Tom Kha? A bit of lemon grass, Thai lime leaves and galangal would have made the dish.) It would also be nice if an advertised midnight closing meant...wait for it...midnight. I mean, why close early on a busy Friday? The Alpine Union being the only choice, I sat at the bro bar and ordered the recommended French Dip. A “bro bar” BTW, is one where you are either a bro or not. (Think, being ignored while the bartenders socialize with their bros, no utensils etc.) Also, I am not overly squeamish, but when a waiter in uniform needs to dig out this teeth with his fingers, could he please do it away from the bar? By the time I’d finished, I was asked 2x whether it was all good and I said it was. Complaints at a casino are never a good idea. The room I had a month ago was satisfactory: gotta love the Hard Rock vibe. (Just wish I were one of the bros.) Read less
Image of the Tripadvisor rating Heater did not work

Feb 16, 2020 jesusbH8631VQ

My wife and I checked in a bit before 4 pm on 2/15/20. We were given room 270 on Sunset Tower, which is a handicap accessible room. I'm not handicapped and neither is my wife. The room itself was cold, 60F, so we turned on the heater to about 80. We left the room shortly to meet up friends for dinner. We came back to the room a couple hrs later… Read more
My wife and I checked in a bit before 4 pm on 2/15/20. We were given room 270 on Sunset Tower, which is a handicap accessible room. I'm not handicapped and neither is my wife. The room itself was cold, 60F, so we turned on the heater to about 80. We left the room shortly to meet up friends for dinner. We came back to the room a couple hrs later and noticed the room was still at 60F. My wife and I went to play the slots and had a few drinks. At about 10-11 pm we went back to our room and it was still 60F. I called the 7669 maintenance/facilities number and no one answered. So, I went to the front desk and asked for someone to fix the heater in the room and was told maintenance would be there in 10 minutes. 10 minutes passed and no one came. I called the 7669 number again and someone answered and told me that facilities would not be able to fix it that night and that there were no more comforters available and would only be given a heater. 10 more minutes passed and nothing happened. So I went back to front desk and explained what happened and at that point the receptionist came back with a tiny heater, clearly not big enough to heat a whole hotel room. At that point I was done playing the run around game. I requested my money back with (what one would think is easy) a refund receipt stating I would be refunded the whole amount that was charged on my card. My card was charged approximately $600, including deposit, for 2 nights. Why would I pay to stay in a cold room for 2 nights that isnt comfortable because its too cold for that price? The only paper proof they could provide was for 1 night, and after requesting for a statement that shows that I wouldnt be charged for the 2nd night they said they could not provide. Their manager was the only one authorized to give such statement, who was not available at that time nor was there any other supervision available at that time with the authority to do so. According to the staff, there is no supervision onsite during night time hours with the authority to accommodate guests. After a while I had enough. When I didnt get the answers I wanted and the staff's failure to provide me adequate documentaion that would protect me from being charged full amount for a room at was inadequate to accommodate hospitalble conditions, I checked out from there with only documentation that would only protect me from one night stay not being charged. Overall, I kept my composure, I did not get the answers I requested, and I will followup with the management later in the week to ensure Im not charged a full nignt(s) stay for poor hospitality. I do not recommend anyone to stay it Hard Rock and Casino in South Lake Tahoe, because of this experience I definitely won't be trying to stay here again. Read less
Image of the Tripadvisor rating Exceeded my expectations

Feb 15, 2020 K9728ASjessicap Sparks, Nevada

After reading the bad reviews, we decided to stay elsewhere in Tahoe, but decided to venture out and check out the casino in October 2019. We were very pleasantly surprised! It was absolutely fantastic! The atmosphere was fun, the music was great, and the machines were even better. We actually nearly doubled our money. The bartenders were also… Read more
After reading the bad reviews, we decided to stay elsewhere in Tahoe, but decided to venture out and check out the casino in October 2019. We were very pleasantly surprised! It was absolutely fantastic! The atmosphere was fun, the music was great, and the machines were even better. We actually nearly doubled our money. The bartenders were also super cool. So for Valentine’s Day 2020, we decided to stay at the Hard Rock. Again, my expectations were low after reading the reviews. And again I was very pleasantly surprised! It was clean, full bathroom amenities, plenty of towels, and the bed was very comfortable. We ate at the Oyster Bar, which for the price I thought was a bargain. The amount of seafood they gave you for the price was amazing. I will definitely be coming to stay and play. Read less