Lake Tahoe Resort Hotel

Heavenly, Lake Tahoe

The hotel

The only all-suite resort in South Lake Tahoe can be found at the base of Heavenly Mountain Resort and right next to the high-speed gondola, making it the perfect location to launch your adventure holiday. Suites offer two rooms in a stylish design, with good facilities and are spacious enough for families to get comfortable in. At Lake Tahoe Resort Hotel, you will find yourself moments from endless activities including golf, ice skating, hiking and biking so it's important to start the day in the best possible way, with a complimentary full American buffet breakfast. To end it in the best possible way too, head to the bar for a well deserved daily happy hour with complimentary snacks!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Free Shuttle To Slopes
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Adjacent to the high-speed gondola to the Heavenly ski area.

Hotel information

400 suites on 9 floors in 1 building with 4 lifts. All with 2 TVs, high-speed Internet access*, tea/coffee making facilities, wet bar, microwave, iron and board, and hairdryer. 1 King Bed Suites with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults.

2 Queen Suites offer 2 queen-size beds and 1 sofa bed, sleeping maximum 5 adults.

Double King Size Bed suites offer 2 king-size beds and 1 sofa bed, sleeping maximum 5 adults.

Echo Restaurant and Lounge (lunch and dinner, serving Californian casual cuisine). Indoor heated swimming pool and whirlpool. Fitness room. Room service*. Ski shop. Gift shop. Complimentary ski valet. Laundry service*. Daily happy-hour. Complimentary shuttle to Sierra and Heavenly ski areas. Valet parking $19 per day (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fees includes: - Basic wireless internet - Local/toll free calls - Newspapers in lobby - Fitness center access - Beach pass (seasonal) - Ski/board valet (seasonal). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (287)
  • Very good (343)
  • Average (193)
  • Poor (95)
  • Terrible (88)
Image of the Tripadvisor rating Heaven at the Gondola

Mar 22, 2020 Kim E White Springs, Florida, United States

If you are looking to stay at an upscale, convenient and clean resort, the Lake Tahoe Resort Hotel is for you. This is a yummy breakfast every morning, a reasonable happy hour around 5 and friendly and helpful staff to assist with questions about the area. I highly recommend this hotel.
Image of the Tripadvisor rating Terrible Customer Service!

Mar 18, 2020 aprc85

If you want to be charged nearly $400 for a trip you can't take, go ahead and book here! We are military and are unable to travel due to the DOD Travel ban. This would have been our first vacation in over 2 years so we booked the large balcony suite and since we are not allowed to travel we had to cancel and they would not work with us in any way,… Read more
If you want to be charged nearly $400 for a trip you can't take, go ahead and book here! We are military and are unable to travel due to the DOD Travel ban. This would have been our first vacation in over 2 years so we booked the large balcony suite and since we are not allowed to travel we had to cancel and they would not work with us in any way, other than charge us for one full night plus taxes and fees. I wish we had booked a smaller room then at least the charge would have been closer to $150. Alas, now our budget for the next trip will be reduced and this whole situation has left us bitter. We, as well as our children, were so excited for this trip but the hotel treats you as if you just canceled for no reason. Mind you we were still a week away from our check in date when we canceled. Read less
Image of the Tripadvisor rating Hotel Policies Need to CHANGE

Mar 16, 2020 HouseFamilyTravel Livermore, California

It is March 16, 2020. We learned over the weekend that the ski resorts are all closed. We learned today that the CA governor is getting ready to mandate all restaurants, bars and wineries to close this week. In light of everything shutting down because of the Coronavirus, we were sure the hotel would have just a LITTLE BIT OF UNDERSTANDING (no… Read more
It is March 16, 2020. We learned over the weekend that the ski resorts are all closed. We learned today that the CA governor is getting ready to mandate all restaurants, bars and wineries to close this week. In light of everything shutting down because of the Coronavirus, we were sure the hotel would have just a LITTLE BIT OF UNDERSTANDING (no - they absolutely don't). Our eldest son has Cystic Fibrosis, so we have to be especially careful to not get this virus. We need to cancel our plans, but do you think this hotel gives a crap about their customers? NOPE! SO, we called the hotel to see if we could cancel our reservation and get a refund, and the basic answer is not really. Seriously!? Since we booked thru Expedia, we would be charged one night's stay. They told us if we had booked directly with the hotel, they would have refunded us one night, then given us a voucher for the rest of the nights we would not be there. On top of this, they charge a $35 daily resort fee AND you are forced to use the valet parking at $27 a day because the nearest garage is 2 blocks away. This is how you treat your customers when we are all just trying to stay safe? Read less
Image of the Tripadvisor rating Lots of Space to Relax

Mar 1, 2020 Marshmallowman San Diego, California

We attended a conference at this hotel, and chose to stay there as it was all suites. I loved having the extra room, and a safe. The staff was very friendly, they provided a very nice breakfast, and wonderful happy hour bartender and $4.50 coctails and light snacks. A very good place for families. WE stayed several days and they gave us $5.00… Read more
We attended a conference at this hotel, and chose to stay there as it was all suites. I loved having the extra room, and a safe. The staff was very friendly, they provided a very nice breakfast, and wonderful happy hour bartender and $4.50 coctails and light snacks. A very good place for families. WE stayed several days and they gave us $5.00 cupons off the Echo restaurant which served good food at reasonable prices. The downside is the in suite furniture really needs updating. I f you need family space, this is fine! Read less
Image of the Tripadvisor rating Outdated, Dreary and No Security

Feb 24, 2020 auntie-irish los angeles

The room was so outdated and disappointing. The couch cushions were so flat that you really couldn't sit on them comfortably. The carpet was yellow and green. The bathroom had yellow and orange wallpaper, a pink vanity and gray shower. The shower fixtures were horribly old and plastic. The valet-only parking is $27 per day. No self parking. … Read more
The room was so outdated and disappointing. The couch cushions were so flat that you really couldn't sit on them comfortably. The carpet was yellow and green. The bathroom had yellow and orange wallpaper, a pink vanity and gray shower. The shower fixtures were horribly old and plastic. The valet-only parking is $27 per day. No self parking. The road leading to the hotel entrance becomes clogged with tour buses and you are left waiting in your car. I can't understand why the tour buses don't pull to the back of the property to let off their guests. There is no value to the "free" breakfast. The choices are terrible. Both my friend and I had to get new keys for our rooms because they stopped working. We are seasoned travelers. We know to not put our room keys near our cell phones. And yet both of us experienced failed keys. Most troubling is that there is no security at the hotel. None at all. The only positive thing that I can say is that the staffers at the concierge desk were very helpful. Read less