Ritz Carlton Lake Tahoe

Northstar, Lake Tahoe

The hotel

Centrepiece of Northstar California ski resort, offering the legendary comforts and amenities The Ritz-Carlton, Lake Tahoe is renowned for. You can look forward to a great time at this sophisticated mountain retreat. Accommodation – as you would expect of Ritz-Carlton – is of the highest standard, stylish and comfortable and the views, thanks to its mid-mountain location are simply stunning. The range of facilities here will ensure you have a great time. They will really look after you, whether you are dining on the French-inspired Californian cuisine in the hotel’s signature restaurant Manzanita, or having your ski boots fitted by the dedicated ski valet. There’s also an inter-mountain gondola that connects guests between the nearby Village at Northstar with The Ritz-Carlton, Lake Tahoe, so if you decide to venture out, Northstar with its ice-rink, is close by.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Ski In Ski Out
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

The hotel is situated mid-mountain in the Northstar California ski resort, a 15-min drive from Lake Tahoe and the historic town of Truckee. The hotel is connected to 35 shops and restaurants in the Village at Northstar via The Highlands Gondola or resort SUV. Ski-in, ski-out access to Northstar. Underground heated valet parking $39 plus tax per night (payable locally, subject to change).

Hotel information

170 rooms on 5 floors in 1 building. Deluxe Rooms with gas fireplace, high-definition flatscreen TV, air-conditioning, telephone, high-speed Internet access*, iPod docking station, gourmet tea/coffee, mini-bar, clock radio, bathrobes, hairdryer, iron and board. Bathrooms have separate bath and shower. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping max 4 adults.
Deluxe Mountain View Rooms with 1 king-size bed or 2 queen-size beds, sleeping max 4 adults.

Manzanita signature restaurant (open for breakfast, lunch and dinner; French-inspired California cuisine), The Living room (all-day dining; American light fare), The Highlands Lobby Bar, and 24-hour in-room dining*. 2 outdoor year-round heated swimming pools, 2 jetted hot tubs and a children's wading pool. 17,000 sq ft spa with 16 treatment rooms*, salon*, private relaxation areas, sauna, steam room, rain shower experience, whirlpool, spa lap pool, fitness centre with 2 aerobic studios with daily group exercise classes included (Yoga, Pilates or Spin). Ski-in/ski-out access features mountain valet services* complete with boot drying and equipment storage. 24-hour concierge and valet service*. Daily newspaper. Guest laundry*. WiFi available*.

*Denotes local charge.

Please note: A resort fee of $30 plus tax per room, per day is payable locally and includes the following benefits:
- Wired and wireless high-speed Internet access in public areas and guest room
- S’mores experience at the fire pit hosted by The Ritz-Carlton, Lake Tahoe “Marshmologist”
- Daily newspaper
- Local and 1-800 phone calls
- Access to swimming pools
- 24-hour access to state-of-the-art fitness center with daily group exercise classes
- Access (for 18+ years) to the spa’s steam room, cool mist shower, dry sauna, whirlpool and heated outdoor adult-only spa lap pool
- 24-hour computer access in the business center
- Mountain Concierge and Ski/Golf Valet services and overnight storage
- Transportation to and from the Village at Northstar via seasonal gondola (click here for gondola schedule) or year-round house car
- The Ritz-Carlton eco-friendly bottled water in-room (refreshed daily)
- In-room coffee and tea
- Seasonal welcome beverage from 2.00-6.00p.m. daily
Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (802)
  • Very good (204)
  • Average (106)
  • Poor (63)
  • Terrible (50)
Image of the Tripadvisor rating Great summer stay on top of an awesome mountain

Jun 29, 2020 G3186QZjimm Novato, California

Jordan was a great help throughout our stay and the Ritz never seems to disappoint. Even with COVID they made the stay very enjoyable and the property is awesome. It's a great place to stay during the winter too as it's ski in/out... I already booked another trip here this summer.
Image of the Tripadvisor rating Not taking COVID seriously enough

Jun 29, 2020 jbs1188 Boston, Massachusetts

My wife and I spent our first overnight since COVID here thinking they would have their acts together. What we found was woefully inadequate. The hotel does have hand sanitizer everywhere, but, the lobby and one restaurant that's open (Cafe Blue), which is more of a counter service cafe, was filled with people not wearing masks and not being… Read more
My wife and I spent our first overnight since COVID here thinking they would have their acts together. What we found was woefully inadequate. The hotel does have hand sanitizer everywhere, but, the lobby and one restaurant that's open (Cafe Blue), which is more of a counter service cafe, was filled with people not wearing masks and not being told to put them on. Kids, adults, people with loud coughs all hanging out inside in this one crammed place. To be honest, I felt badly for the poor woman at the counter because her management wasn't doing their job in keeping her safe. When I asked the manager what was going on, his response was that the hotel's policy isn't to tell people to put masks on or 'police' behavior. However, in California it is literally the law to have masks on indoors. Our room was clean enough, but we also saw members of the housekeeping team with masks below their faces. There were a host of other issues that were frankly, just annoying (but nothing like what I just wrote about). For instance, I didn't want someone in our car so I self-parked - they still charge the $55/night for valet regardless. Their resort fee is the same even though all of the amenities are closed (including room service FYI). If you want a night to get away and relax during these crazy times, I'd say go buy a $200 bottle of Dom, pocket $300, and throw on Netflix at home. Read less
Image of the Tripadvisor rating Not ready to open

Jun 26, 2020 henrys748 Santa Cruz, California

We checked in at 5pm and the room super hot and the phone did not work. We tried to change rooms and they said they would call. We tried to get something to eat and they only have one place open with no veggie food. They never called. 2 hours later they said maybe within an hour they would have a room. The place is empty but they are under staffed… Read more
We checked in at 5pm and the room super hot and the phone did not work. We tried to change rooms and they said they would call. We tried to get something to eat and they only have one place open with no veggie food. They never called. 2 hours later they said maybe within an hour they would have a room. The place is empty but they are under staffed and have a lot of rules because of California safety issues. They won’t less us check out. It could be worse as it’s a ritz. But for the money, we wish we could go home. COVID life is what it is. The Edgewood was excellent in South Lake by the way. Read less
Image of the Tripadvisor rating Fantastic Stay in this beautiful property

May 2, 2020 Ming_Travels Glendale, California

Spent 2 nights for an extended week-end at the Ritz-Carlton Lake Tahoe and also enjoyed a beautiful ski resort and slopes. The property looks great, well maintained, the ladies and gentlemen are at their best, and we particularly appreciated the great service extended by Mr Jason Zitman at the front office. Hotel run activities were not as… Read more
Spent 2 nights for an extended week-end at the Ritz-Carlton Lake Tahoe and also enjoyed a beautiful ski resort and slopes. The property looks great, well maintained, the ladies and gentlemen are at their best, and we particularly appreciated the great service extended by Mr Jason Zitman at the front office. Hotel run activities were not as spectacular than the ones we enjoyed at the RC Kyoto last summer, and actually a little disappointing (yes, it was a super busy week-end, property was full, but still, this is a RC property...), given that we tried to get to the Smores Activity, the first night they ran out of supplies before time was up, and the second night, we we lucky to get the last of the supply 15 min after start. So yes, that was the disappointment. Otherwise, quite happy with our stay, great service from all team members, from valet parking, front office, housekeeping, F&B.... Read less
Image of the Tripadvisor rating Epitome of customer service

Mar 29, 2020 lucienc33 Burlingame, California

On my way to the hotel - less than 1/4 of a mile from the entrance - my car lost control on the snowy/icy road and ended up hitting some poles on the side of the road. My car was stuck in the snow and lost its rear bumper. It needed to be towed to a body shop. I called the hotel to ask if they could get my luggage and skis and bring them to the… Read more
On my way to the hotel - less than 1/4 of a mile from the entrance - my car lost control on the snowy/icy road and ended up hitting some poles on the side of the road. My car was stuck in the snow and lost its rear bumper. It needed to be towed to a body shop. I called the hotel to ask if they could get my luggage and skis and bring them to the hotel while I waited for the tow truck. Ten minutes later, the manager Paul came out personally in his car to pick up my things. I was so grateful. My son and I waited in our car during a snow blizzard for the tow truck to come. After twenty minutes had passed, we saw Paul’s car pull up again. In his suit and dress shoes, Paul came over to our car again. This time, he was carrying hot chocolate, hot breakfast burritos, snacks and glove warmers for us. He didn’t know how long we would have to wait and wanted us to be warm and comfortable. I was so touched by this level of service and after all I had just endured. We enjoyed these comforts in our car while we waited for the tow truck. Thirty minutes later Paul came a third time to pick my son and I up and bring us to the hotel. I travel a lot around the world and have very high standards for customer service at five star properties. I can’t think of a stronger example of customer service - in these frigid conditions nonetheless - than what Paul delivered. It truly set the bar and I will forever be appreciative of how he helped during a traumatic event. I did end up staying during the last weekend of the ski season - and the last week the hotel was open during the COVID crisis. The staff all around was so wonderful and accommodating during this. I feel for all of those in the travel industry whose jobs and livelihoods are being affected by this pandemic. I sincerely hope the management retains their remarkable staff at this property. Read less