Ritz Carlton Lake Tahoe

Northstar, Lake Tahoe

The hotel

Centrepiece of Northstar California ski resort, offering the legendary comforts and amenities The Ritz-Carlton, Lake Tahoe is renowned for. You can look forward to a great time at this sophisticated mountain retreat. Accommodation – as you would expect of Ritz-Carlton – is of the highest standard, stylish and comfortable and the views, thanks to its mid-mountain location are simply stunning. The range of facilities here will ensure you have a great time. They will really look after you, whether you are dining on the French-inspired Californian cuisine in the hotel’s signature restaurant Manzanita, or having your ski boots fitted by the dedicated ski valet. There’s also an inter-mountain gondola that connects guests between the nearby Village at Northstar with The Ritz-Carlton, Lake Tahoe, so if you decide to venture out, Northstar with its ice-rink, is close by.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Ski In Ski Out
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

The hotel is situated mid-mountain in the Northstar California ski resort, a 15-min drive from Lake Tahoe and the historic town of Truckee. The hotel is connected to 35 shops and restaurants in the Village at Northstar via The Highlands Gondola or resort SUV. Ski-in, ski-out access to Northstar. Underground heated valet parking $39 plus tax per night (payable locally, subject to change).

Hotel information

170 rooms on 5 floors in 1 building. Deluxe Rooms with gas fireplace, high-definition flatscreen TV, air-conditioning, telephone, high-speed Internet access*, iPod docking station, gourmet tea/coffee, mini-bar, clock radio, bathrobes, hairdryer, iron and board. Bathrooms have separate bath and shower. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping max 4 adults.
Deluxe Mountain View Rooms with 1 king-size bed or 2 queen-size beds, sleeping max 4 adults.

Manzanita signature restaurant (open for breakfast, lunch and dinner; French-inspired California cuisine), The Living room (all-day dining; American light fare), The Highlands Lobby Bar, and 24-hour in-room dining*. 2 outdoor year-round heated swimming pools, 2 jetted hot tubs and a children's wading pool. 17,000 sq ft spa with 16 treatment rooms*, salon*, private relaxation areas, sauna, steam room, rain shower experience, whirlpool, spa lap pool, fitness centre with 2 aerobic studios with daily group exercise classes included (Yoga, Pilates or Spin). Ski-in/ski-out access features mountain valet services* complete with boot drying and equipment storage. 24-hour concierge and valet service*. Daily newspaper. Guest laundry*. WiFi available*.

*Denotes local charge.

Please note: A resort fee of $30 plus tax per room, per day is payable locally and includes the following benefits:
- Wired and wireless high-speed Internet access in public areas and guest room
- S’mores experience at the fire pit hosted by The Ritz-Carlton, Lake Tahoe “Marshmologist”
- Daily newspaper
- Local and 1-800 phone calls
- Access to swimming pools
- 24-hour access to state-of-the-art fitness center with daily group exercise classes
- Access (for 18+ years) to the spa’s steam room, cool mist shower, dry sauna, whirlpool and heated outdoor adult-only spa lap pool
- 24-hour computer access in the business center
- Mountain Concierge and Ski/Golf Valet services and overnight storage
- Transportation to and from the Village at Northstar via seasonal gondola (click here for gondola schedule) or year-round house car
- The Ritz-Carlton eco-friendly bottled water in-room (refreshed daily)
- In-room coffee and tea
- Seasonal welcome beverage from 2.00-6.00p.m. daily
Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (780)
  • Very good (201)
  • Average (99)
  • Poor (58)
  • Terrible (44)
Image of the Tripadvisor rating Summer Good - Winter Great

Aug 19, 2019 CEU4040 San Diego, California

I’ve been both in Summer and in Winter. During the summer you can get discounted rooms but you need to have a car to explore the activities. The hotel is definitely set up for families and their service level to children is very good. Always there to offer free sunglasses that kids likely forgot at home or s’mores in evening around the big camp… Read more
I’ve been both in Summer and in Winter. During the summer you can get discounted rooms but you need to have a car to explore the activities. The hotel is definitely set up for families and their service level to children is very good. Always there to offer free sunglasses that kids likely forgot at home or s’mores in evening around the big camp fire. It’s a small chair lift ride to ice skating and dinner. A must is renting really nice ski boats for inner tubing and skiing while exploring the lake on the north shore. You could do this everyday but the boats aren’t cheap. You can also take the boats to one of the many dock restaurants for lunch. We also went on the ropes course not far away. In winter you have immediate chair lift access and ski in ski out is a breeze. Winter time makes this resort feel even more special and the heated pool and hot tub is a great spot to chill out after skiing all day. We had a 2 bedroom suite with kitchen so you can cook for a large family and save some money and spend time together. All in all this is a quality resort. Read less
Image of the Tripadvisor rating Horrible Experience

Aug 18, 2019 PAUL J Lewisville, Texas

It started out a great trip for the family and then day 2 was horrible. Never been treated in a discrimination way before. I have stayed at several Ritz Carlton hotels all over United states and this hotel manager not the GM but the manager was very unprofessional. My family does not want to stay and now we have to stay at another hotel for the… Read more
It started out a great trip for the family and then day 2 was horrible. Never been treated in a discrimination way before. I have stayed at several Ritz Carlton hotels all over United states and this hotel manager not the GM but the manager was very unprofessional. My family does not want to stay and now we have to stay at another hotel for the rest of the weekend Read less
Image of the Tripadvisor rating Good but a bit unacceptable

Aug 3, 2019 Alelorenzo26 Miami, Florida

This is the second year I come here. The first year was great but this year everything was good but housekeeping left my door open. Not sure how long it was but this is unacceptable. It is not pleasant when you come back to your room and feel insecure.
Image of the Tripadvisor rating How low a top tier Ritz Carlton can get

Aug 1, 2019 Catalin_Ivan Houston, Texas

Short story: We stayed here several times over the last 5 years or so! Every time we came back the place got more and more deplorable. We are Marriott Titanium members are just a few-days-shy (this year) from becoming Ambassadors! Anyway, this place, which should be on par with Grand Cayman Ritz and Aruba Ritz, it is everything but that. If you… Read more
Short story: We stayed here several times over the last 5 years or so! Every time we came back the place got more and more deplorable. We are Marriott Titanium members are just a few-days-shy (this year) from becoming Ambassadors! Anyway, this place, which should be on par with Grand Cayman Ritz and Aruba Ritz, it is everything but that. If you forgot - applies to management - what is to be top tier on Ritz hierarchy please take a trip to The Cayman Islands and see what the club morning, lunch and dinner servings (aka, presentations) look like. Also, take a look at the drinks selection! No less, please stop and talk to the front desk and concierge employees! Listen to what they need versus what they get! It will be a cold shower for the Ritz Carlton management! Maybe, an awakening one too! Long story: The club is under-staffed. The other day it was only one employee - wonderful by all accounts, Hayley, short of crying between lots of people asking why there is no coffee or why the beagles ran out and trying to serve customers with bookings for the day. When we asked what is happening - tears in her eyes - she said that "I am the only one here"! Now, she saved the day - she booked us a trip while getting more coffee and keeping the breakfast buffet running. The club is undertrained; we tried to book a rafting trip on Trackee River. We have done it quite a few times before (this is our 5th trip to Lake Tahoe). The lady - no names here since this is not her shortcoming but management’s fault for insufficient training - said that there is no rafting in Tahoe. We provided her with the Trackee River Rafting company phone number and she was in complete amazement that such thing can be done here. Same happened later when we asked for mountain biking and she was clueless! To our surprise she was born and raised not very far from here, which stands account of how little training she got for this club assignment. By contrast, in small island of The Cayman I asked the concierge staff where I can get some wood varnish (so I can preserve the snorkeling-collected fragile urchin shells - dead urchins, not live ones) and they sent me to a local, hard-to-find carpenter, 2 miles left of Hell (please Google, there is a city called Hell on The Grand Cayman). The hotel funny policy to ask for double dipping between the hotel's significant concierge club fee and the heftier fee for the newly opened beach club is debatable! Very bad, very counterproductive and truly alienating the Ritz most loyal customers (we talked to quite a few about this). Club Food: boring, overcooked and the same every day! This is an insult for a top tier Ritz! Really, you cannot change the offerings between breakfast, lunch and dinner? Our kids are same-food-eaters and even they called quits on what you serve! Very disappointing! Finally: we have few names to put forward: Ilinca, Silvia Hadley, Anca, Levy (swimming pool) but the rest are undertrained, overly unsatisfied with their jobs and just being here for the summer, without no interest to serve your brand. As for us, this is our last time here! We can get better service by renting a villa by the beach without the outrageous price for “beach access” and - for sure - better treatment! I can write so much more but a good story needs a good ending! You are loosing loyal Ritz customers for the sake of cheap savings and cutting some to-be-uncut corners. Read less
Image of the Tripadvisor rating Quiet retreat

Jul 29, 2019 carolemp2

Rooms are comfortable and the hotel seats in a beautiful mountain surroundings. Nice amenities for all family members, with pool, ping-pong, board games, arcade. Gondolas will take you to Northstar California resort for free. There’s a 15-20 minutes drive to the lake and the hotel’s private beach club comes at an extra fee.