Mandarin Oriental Las Vegas

The Strip, Las Vegas

The hotel

Soaring high above the Strip, the Mandarin Oriental offers chic, contemporary living at its finest. A non-gaming hotel, it really is a haven of peace and tranquillity, offering world-class facilities you’ll be hard pushed to tear yourself away from. It’s hot in Vegas so where better to spend your days than on the pool deck? There’s several pools to cool off in, shaded loungers and friendly poolside attendants circulating every hour offering mini-smoothies and frozen fruit as well as sunglasses! You can even feast beside the pool. The cafe not only serves breakfast but lunch too with fresh market fish often on the menu as well as those all-American favourites we can’t get enough of! Even more of a treat is a visit to the hotel’s 1930s Shanghai-inspired spa. Spread over two floors; choose from an array of treatments and therapies, guaranteed to soothe mind, body and soul. Children are made much of at the Mandarin, there’s a welcome gift for them upon arrival, games consoles to borrow and Children’s Afternoon Tea in the Tea Lounge. There’s also a babysitting service so parents can head to the Mandarin Bar on the 23rd floor come sundown to enjoy magnificent views of the city and the mountains beyond as well as the coolest cocktails in town.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Free Parking
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

At the heart of the world-famous Strip.

Hotel information

392 rooms and suites on 47 floors. All with air-conditioning, 42" LCD TV with pay-per-view films and 15" TV in bathroom mirror, central remote (for drapery, lighting, temperature and entertainment), telephone, high-speed Internet access*, tea/coffee maker, mini-bar*, safe, hairdryer, bathrobes, slippers, iron and board. Standard Rooms are located on floors 4-6 with 1 king-size bed, sleeping maximum 2 adults.

Cityscape Rooms located on floors 4-6 and 9-22 with floor-to-ceiling windows offering views of the skyline or city centre and 1 king-size bed, sleeping maximum 2 adults.

Strip View Rooms located on floors 9-22 offer double vanities and a separate soaking tub and shower in the bathroom and walk-in wardrobes with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Mandarin Studio Rooms are located on floors 4-6 and 9-22 with CityCenter or Las Vegas strip view, floor-to-ceiling windows and private valet closets. They offer 1 king-size bed, sleeping maximum 2 adults. 

Strip View Suites offer full height windows to view the glittering Las Vegas Strip with 1 king-size bed, sleeping maximum 2 adults.

Dynasty Suites offer a separate bedroom, lounge, dining area, pantry and guest bathroom. They offer 1 king-size bed, sleeping maximum 2 adults.

Twist by Pierre Gagnaire (innovative French cuisine), MOzen Bistro (all-day Asian and American dining), 23rd floor Mandarin Bar with stunning views, Tea Lounge and Pool Café. Swimming pool deck 2 lap pools, 2 Jacuzzis and plunge pool. Poolside cabanas available for rental*. Fitness centre. Spa* with hammam, laconium, vitality pool, sauna and ice fountain. Yoga, pilates, exercise classes*. Beauty salon*. Complimentary WiFi access. Babysitting service* (on request). Laundry/dry-cleaning service*. 24-hour room service*. Concierge service. Overnight parking $30 (payable locally, subject to change).

Maximum stay 14 nights.

*Denotes local charge.

Please note: A resort fee of $39 plus tax per room, per day is payable locally (subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (372)
  • Very good (105)
  • Average (49)
  • Poor (51)
  • Terrible (46)
Image of the Tripadvisor rating WOW

Sep 21, 2020 chadrodick Las Vegas, Nevada

How can I start off? Let’s just say I checked in on September 20, 2020 @ 3pm and was put into 3 different rooms because of housekeeping issues. Finally after 2 rooms the 3rd room I ended up taking which still had some problems. The Manager at the front desk was very apologetic but after reading other reviews I see that this hotel is starting to… Read more
How can I start off? Let’s just say I checked in on September 20, 2020 @ 3pm and was put into 3 different rooms because of housekeeping issues. Finally after 2 rooms the 3rd room I ended up taking which still had some problems. The Manager at the front desk was very apologetic but after reading other reviews I see that this hotel is starting to become a 1 star hotel. Anyway I go up to my 3rd room which is 2219, the room has no alarm clock, tv remote missing, a/c that doesn’t even get cold, no hot water. I can keep going on. But I managed to make things work. The only downside about this whole situation was no upgrades or comps were given due to my situation. Nothing. Do I recommend this hotel? it’s hard to say, but in all honestly I will say NO. Stay else were. Oh btw you have to drag your luggage up 2 different elevators to get to your room. WHO Designed this place? Plus the main lobby is on the 23rd floor. I have no idea why anyone would build a hotel that has a lobby on a 23rd floor. I’m guessing mandarin oriental thought it was smart when it’s just plain stupid. I do not recommend this hotel. Read less
Image of the Tripadvisor rating Unsafe

Sep 13, 2020 chriswC1818PL Rome, Italy

This hotel is now unsafe and understaffed. The entrance to the hotel had no visible security which allowed Vegas "nightlife" to congregate out front and threaten my wife while waiting for food delivery. Needless to say, sanitation becomes a concern then as well. We booked a very nice and expensive room. There were zero food options onsite before… Read more
This hotel is now unsafe and understaffed. The entrance to the hotel had no visible security which allowed Vegas "nightlife" to congregate out front and threaten my wife while waiting for food delivery. Needless to say, sanitation becomes a concern then as well. We booked a very nice and expensive room. There were zero food options onsite before 5pm. The furnishings in the penthouse are dated and damaged as is the technology in the room. Bottom line, Vegas is not a good place to visit right now. Even if you have to stop and stay and are wanting to put your trust in a luxury brand like the Waldorf - don't! It's just as bad if not worse. Read less
Image of the Tripadvisor rating Couples get away

Aug 23, 2020 HockeyTravelGuy San Antonio, Texas

I had to be in Vegas for work and my wife decided to come along and so did another couple. This hotel leaves much to be desired and sadly we will not be back. In no way does this hotel live up to WA brand standards. There were some positives but not nearly enough to make this a property anyone should consider until major investment has been… Read more
I had to be in Vegas for work and my wife decided to come along and so did another couple. This hotel leaves much to be desired and sadly we will not be back. In no way does this hotel live up to WA brand standards. There were some positives but not nearly enough to make this a property anyone should consider until major investment has been made. Pros: Pool staff including Carin. Ease of check-in using the Hilton app to bypass the front desk. Sky bar. Cons: Horrible condition of the hotel overall. Little to no functioning food currently. Sparsely furnished rooms. Lack of plugs in the room. Inconsistent application of policies. On the positive side the staff that was working was quite nice and personable. Carin at the pool was a rockstar and certainly needed help. Despite being the only server on the entire pool deck she kept everyone happy. Using the Hilton app for check-in and the digital key allows you to bypass the front desk and any lines. However this is a Hilton thing and not something that this hotel deserves kudos for. Sky bar remains a great view and place to have a before or after dinner drink. Please note the hours have been reduced. As for the cons they are long and frustrating. First if you want to plug something in near the bed you will need to move furniture or bring a long extension cord with you. Not a single plug near the bed or nightstand on either side. How in this day and age do you not have plugs near the bed? On top of that the condition of the rooms leaves much to be desired. The shower doesn’t drain well and after 90 seconds you will be ankle deep in water that is struggling to drain. The photo below is after I finished showering, dried off, dressed and grabbed my phone. Still and inch and a held of standing water in the shower. Then add in the lights that didn’t work or had burned out bulbs and it was like staying in a cave. At the pool there is a ton of mold on the grout between the tiles. Of course this happens, but luxury hotels have maintenance procedures in place to clean or prevent this mold buildup. There were also loose tiles at the adult pool entrance that shifted depending where you stepped and created a dangerous pinch point for bare feet. Add to that loose tiles around the planters that fell twice during our stay. Further it wasn’t just the physical issues, but the IT was lacking or broken in the hotel. Attached is a photo of the folio review on the TV. It never worked for the entire stay. Another reason to avoid this property at least during COVID-19 times is the lack of food or services at this property. Basically everything is closed. If you are here middle of the week your only choice of food is a grab and go breakfast or lunch. The breakfast wrap was fine, but that is the only warm option and we ate it everyday for breakfast. Lunch options are a joke and we ordered Grubhub or Uber Eats for lunch at our pool cabana each day. Don’t expect to eat anything at this hotel if you stay here. You can’t even call down to the grab and go and place the order. They force you go down, stand in line and then wait 10+ minutes for your food to show up. The spa also isn’t functioning at this point. So glad we booked the Signature rate that included a spa credit (useless). Finally this hotel doesn’t apply policies evenly. On our day of departure we asked for a late checkout and were told they would extend it to 12:00. We had a cabana for the day and without the spa being open there was no place to shower and change after using the pool and cabana before flying home. So, we booked a cheap room down the street to shower before flying home. What made us angry is that when we went down to the front desk to check out and leave our bags with the bell desk another guest asked for a late check out and they were offered 1pm for no charge, 2:00pm for $50 and 4:00pm for $100. I get that status may allow for different policies, however the guest that was offered this had a level below my status. Just do yourself a favor and stay somewhere else. Don’t set yourself up for disappointment. This would have been a 1 star but for the friendly staff. Read less
Image of the Tripadvisor rating Birthday Blast at the Waldorf Astoria LV

Aug 15, 2020 travelbuddy2020 Huntington Beach, California

We came to the Waldorf Astoria Las Vegas for my birthday and had the best time ever. The hotel is in a great location and in walking distance to everything. There is a Walgreens across the street, it came in handy a few times. The employees were very nice and made our stay a very pleasant one. The rooms were clean with a view of the strip. Our… Read more
We came to the Waldorf Astoria Las Vegas for my birthday and had the best time ever. The hotel is in a great location and in walking distance to everything. There is a Walgreens across the street, it came in handy a few times. The employees were very nice and made our stay a very pleasant one. The rooms were clean with a view of the strip. Our beds were so comfortable and the pillows were the best. Anything we needed were brought to us upon request. The pool was great. There was plenty of lounge chairs for everyone. They have cabanas too that were available to rent for the day. At night time they open the Skybar. You can get an amazing seat with a great view off the strip. There is no casino at this hotel. We are not gamblers so we did not miss it and actually like the fact there were no large crowds of people in the lobby. We had a very pleasant stay and will come back in the future. Read less
Image of the Tripadvisor rating Birthday paradise

Jul 31, 2020 804shannont

Beautiful from the lobby throughout. Staff is so polite. 3 pools and plenty of Cabanas with an outdoor bar. Bath salts were a nice touch, soft robes and the soaps smell amazing. Beautiful view and comfy beds. By far my favorite hotel and so glad I got to spend my birthday here.