SLS Hotel at Beverly Hills

Beverly Hills, Los Angeles

The hotel

Rolling out the red carpet, SLS Beverly Hills is a world of seductive glamour. And it’s a world conceived by creative minds like Philippe Starck (who designed all the interiors from the perfectly pure Ciel Spa to your guestroom, with its complimentary WiFi), and Chef José Andrés (who’s the force behind all four of its dining experiences). One of Time Magazine’s 100 Most Influential People of 2012, his creations here include SAAM’s 22 course tasting menu, Tres’ fine dining/comfort food fusion, and The Bazaar – a playful space mixing a tapas menu, seductive patisserie, and Starck’s design magic. Just a stroll from Beverly Center and 2 miles from Rodeo Drive, you can even experience Andrés’ culinary creations by the rooftop Altitude Pool, where overflowing pools are surrounded by oversized picture frames capturing views of LA, the ocean, and the Hollywood sign.

Amenities

  • Bar
  • Spa
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

In the exclusive shopping zone of LA, this hotel is just half a mile from Beverly Center, 1.5 miles from The Grove, and 2 miles from Rodeo Drive. It’s also just 1.7 miles from LACMA, and less than 10 miles from top city attractions including Santa Monica Pier, Venice Beach, and Universal Studios. Transfer time from Los Angeles airport: approx 35 minutes.

Hotel information

297 rooms and suites. All with 40" Sony plasma or LCD TV with HD and on-demand channels, WiFi*, DVD/CD player, iPod docking station/Bose radio, and freestanding bathtub with rainforest showerhead. Superior Rooms are 402 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Premier Rooms are 402 sq ft with 1 king-size or 2 double beds, sleeping maximum 3 adults.

Studio Suites are 500 sq ft with a sitting, dining, and dressing area. There's 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

4 restaurants and bars by José Andrés including The Bazaar (eclectic dining in piazza style venue, including tapas, cocktails, and a patisserie, open for dinner), SAAM (22 course tasting menu, open Thu-Sat for dinner) Tres (fine dining meets comfort food, open for breakfast, lunch, afternoon tea, and dinner, and for weekend brunches), and Altitude Pool dining (poolside service with cocktails and light fare by Chef José Andrés). Altitude Pool (rooftop pool and deck with LA views, cabanas*, and seasonal weekend poolside music with DJs 2:00pm – 6:00pm). Ciel Spa*. 24-hour fitness centre. WiFi*. Regalo at SLS (high-end products in open boutique). SLS Concierge (Les Clefs d’Or). Complimentary Mercedes shuttle (drop off within 2 mile radius, first come, first served).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1285)
  • Very good (561)
  • Average (263)
  • Poor (137)
  • Terrible (148)
Image of the Tripadvisor rating Ok stay

Oct 3, 2021 John B St. Petersburg, Florida

This hotel is located closer to West Hollywood than Beverly Hills proper (if you don’t know LA). The room was clean and comfortable albeit the bathroom was a bit user unfriendly with a large sink that splashed everywhere and little deck space. The windows are also quite thin so you hear all the traffic noise all day and night. I feel like it’s a… Read more
This hotel is located closer to West Hollywood than Beverly Hills proper (if you don’t know LA). The room was clean and comfortable albeit the bathroom was a bit user unfriendly with a large sink that splashed everywhere and little deck space. The windows are also quite thin so you hear all the traffic noise all day and night. I feel like it’s a problem with most Luxury Collection properties that the service is not good nor consistent. Breakfast in the restaurant took over an hour every day, and the waiter could never be found to get the check. I called down six times over a four hour period just to get some water sent to my room, to no avail. I couldn’t help but laugh at the comedy of the situation, one of the front desk workers could have easily run a few bottles up the first time I asked rather than keep passing the buck to room service (who never answered the phone ever). Valet is also $60/night and your only option if you drive, steep even for LA. For my specific purposes the location was what made me book this hotel but you may be disappointed if you come here expecting a Beverly Hills experience. Read less
Image of the Tripadvisor rating Very Nice

Sep 23, 2021 AnjelB Memphis, Tennessee

I was a little nervous about staying here as I had never stayed at the SLS Brand. The room was very clean, water was available everyday, its located in the middle of everything I needed to get to, valet was very fast, front desk was helpful when I didn't care for the view I had in the first room, and of course the bed was amazing. Make sure you… Read more
I was a little nervous about staying here as I had never stayed at the SLS Brand. The room was very clean, water was available everyday, its located in the middle of everything I needed to get to, valet was very fast, front desk was helpful when I didn't care for the view I had in the first room, and of course the bed was amazing. Make sure you try the pool bar restaurant. Atmosphere is amazing, views are great, and the food was very good. I had had the octopus and the salmon and the bartender, Mike was the best! Will definitely be returning. Everyone had on masks during my stay and those walking into the hotel without masks were asked to put one on prior to entering. Read less
Image of the Tripadvisor rating Excellent stay and great service!

Sep 21, 2021 X4763SWdaniels

Stayed here with my wife and my in-laws (2 rooms) and we hold a titanium elite status that really makes a difference here! Upon check-in my wife and I were able to get our room at 10 AM! When we got to the first room, it smelt a little bit like smoke, we told the front desk and they brought up keys to our room for a different room immediately, no… Read more
Stayed here with my wife and my in-laws (2 rooms) and we hold a titanium elite status that really makes a difference here! Upon check-in my wife and I were able to get our room at 10 AM! When we got to the first room, it smelt a little bit like smoke, we told the front desk and they brought up keys to our room for a different room immediately, no questions asked. Our superior room was large and the bathroom was really nice! Each room has a nespresso machine and they refill the pods daily. One of the best things about this hotel is that there is a button for “privacy” or “make up room”. When we hit the make up room button our room was cleaned within 45 minutes - excellent service and very good job cleaning the rooms. The breakfast here was awesome! For platinum titanium elites each person in the room receives a $35 credit towards anything on the menu for breakfast which goes until 12. The gym is HUGE and has a peloton bike, a lot of treadmills, free weights and machines. Really enjoyed the gym here. Their pool is very nice and fairly sized, the one thing I didn’t love about it was the mirrors around the pool. Otherwise, really great pool. Overall, the stay here was great, service was awesome and you are also located next to a Trader Joe’s for quick snacks/wine and liquor - always a plus while traveling. Read less
Image of the Tripadvisor rating Rocky Start to Rock Star Stay!

Jul 29, 2021 KitsGQ

Our stay started off a little rocky, so to speak. The front desk lady was kind enough to offer an upgraded room upon check-in. So we were off to a great start considering it was a late night check-in. That is until we got to the room. The layout, which was not cozy or functional, was the least of our concerns. There was a lot noise from an… Read more
Our stay started off a little rocky, so to speak. The front desk lady was kind enough to offer an upgraded room upon check-in. So we were off to a great start considering it was a late night check-in. That is until we got to the room. The layout, which was not cozy or functional, was the least of our concerns. There was a lot noise from an adjacent room and this didn't stop until late into the night. Further, the room was not cleaned to the level one expects at a hotel like the SLS, and I made the hotel front desk aware of these concerns immediately. We spent the night in that room as there were no others available, and in the morning I went to front desk where I voiced my concerns with the manager on duty at the time, Hannah. She was empathetic and listened to my concerns intently. Instead of passing the buck or making excuses, she acknowledged that others too had complained about the excessive noise in the adjacent room to ours and extended her apologies. She also verified the concerns I had about the cleanliness of the room and was clearly disappointed that the room passed the housekeeping check given its condition. And that's when things turned around for the better. I'm a believer that it's not always going to be smooth sailing in even the best of the best 5+ star hotels - but what management does to turn a negative situation around is what makes all the difference. Hannah immediately offered us a similar level of upgraded room with an interior courtyard view, but we opted to get downgraded to the room we paid for as we wanted an exterior view room. The room was absolutely fantastic. Not only was it clean and comfortable, but the views were really cool as well. It was bright, well laid out, and very functional. In addition to moving us right away and having our items moved by the hotel staff, Hannah was kind enough to leave an anniversary treat in our room as our vacation was an anniversary getaway. Further, during our stay Hannah left a surprise bottle of wine, cake, and a very personal note - I felt like she went above and beyond to make us a feel welcomed and wanted after a rocky start. During our stay, she checked in with us regularly and asked if there was anything else she could offer us, in which I shared our sentiment - the fact that we are in a comfortable room and you've checked in with us regularly is more than we could have expected. Her sincerity in trying to provide us with a hospitable and comfortable stay is the reason we will return. While hotel stays in general can be fantastic or just average, this particular trip proved that even though things may not always be right the first time around, communication and some luck having someone take accountability, ownership and ultimately action for your concerns can turn the whole experience around in a heartbeat. Thank you, Hannah, for making our stay a pleasant one : SLS Beverly Hills and ultimately us, the guests, are lucky to have you in that role. Read less
Image of the Tripadvisor rating Suffered a ROBBERY at the hotel…. be AWARE

Jul 28, 2021 vivisanch

We went to the hotel with the family, we had our electric bikes in the rack attached to the vehicle, when we left our car at the valet we told them to take care of them! The rack was locked and the key was inside, the valet had it! The next day one of the bike was stolen inside their garage. They didn’t even care, talked to the manager (Adey) and… Read more
We went to the hotel with the family, we had our electric bikes in the rack attached to the vehicle, when we left our car at the valet we told them to take care of them! The rack was locked and the key was inside, the valet had it! The next day one of the bike was stolen inside their garage. They didn’t even care, talked to the manager (Adey) and the security guy (Julián) they told us to call 911 Police officers arrived and they said this HAS HAPPENED BEFORE…..BEAWARE you are at risk!! Unless you don’t mind putting yourself and your belongings in danger DO NOT STAY AT THIS HOTEL Btw they never answered back, even do the manager read my texts and when I called the hotel, they said they “saw the video” but won’t tell me anything , not even show it to me or police… suspicious right? Read less