Viceroy L’Ermitage Beverly Hills

Beverly Hills, Los Angeles

The hotel

There are five star hotels, and then there are LA five star hotels. Built for the most discerning and demanding of guests, Viceroy L’Ermitage Beverly Hills is definitely the latter. Its address, attractions, and attitude all make it feel like a cross between a members-only club and a private home. On a leafy residential avenue, within shopping bag carrying distance of Rodeo Drive’s boutiques, the suites here are pure ‘Beverly Hills’ glamour, featuring dressing rooms, marble-clad bathrooms, and French doors leading to private balconies. And they come with all the coveted trappings of a luxury all-suite hotel: the complimentary town car service; the in-room dining; the spa treatments; and the rooftop pool, with its cloistered cabanas and 360 degree city views.

Amenities

  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Beverly Hills, within walking distance to the world-renown Rodeo Drive lined with designer boutiques, art galleries, top restaurants and noted museums. Transfer time from Los Angeles airport: approx 25 minutes.

Hotel information

116 Guestrooms. All rooms offer a flat screen HD TV with DVD player, Bose speakers and HDMI hook-ups, dressing room, mirrors with indoor/outdoor lighting features, private bar*, Nespresso™ coffee machine, nightly turndown service, iron and board. Complimentary WiFi and local and toll-free phone calls. Viceroy Junior Suites are spacious and feature 1 king-size bed, a private balcony and a lounge area, sleeping maximum 2 adults.

Viceroy Burton Studio Suite offers a private balcony with avenue views, with 1 king-size bed sleeping maximum 2 adults.

Beverly Suite are larger and offer ample natural light with views of the Hollywood Hills. There's a separate living area and with a dining table, bedroom with 1 king-size bed and dressing room, sleeping maximum 2 adults.

Icon Suite also offer a convertible full-sized sleeper sofa. There's a second luxury bathroom for guests, and modern kitchenette with a refrigerator and microwave. 1 king-size bed and a sleeper sofa, sleeps maximum 3 adults, or 2 adults and 2 children.

Royal Suite are even bigger and feature a movie theater-like entertainment area, three balconies with sweeping views extending from Beverly Hills to downtown Los Angeles. The bedroom has 1 king-size bed, sleeping a maximum 2 adults.

The Presidential Suite is the largest suite option, it offers a grand piano, a formal dining room for 10, a second den, a kitchenette with china, glassware and a full-sized refrigerator and microwave. The master bedroom offers his and her vanities, walk-in closets for two, a private balcony with sweeping city views and a stunning dressing room. The bedroom has 1 king-size bed, sleeping maximum 2 adults.

Avec Nous (fine dining, classic French bistro). Welcome amenity and beverage upon arrival. 24-hour room service*. Rooftop pool with 360-degree views of the city and private cabanas. Spa*. Fitness centre. Complimentary WiFi. Complimentary local car service. Valet parking $42 plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (772)
  • Very good (114)
  • Average (36)
  • Poor (32)
  • Terrible (22)
Image of the Tripadvisor rating Beautiful hotel

May 13, 2019 maz52018

Spectacular room, service, staff. Located in the heart of Beverly Hills. The restaurant serves exceptional meals. The fitness room was perfect. All in all the hotel to go to if you want a luxury hotel experience.
Image of the Tripadvisor rating Quick Trip

May 9, 2019 gregory718 Pittsburgh, Pennsylvania

After visiting LA many times over the years, this was the first time at the viceroy and it was great! The rooms are very large and nicely appointed. We ate at the restaurant for breakfast two days and it was great. The rooftop pool is great on a warm day. Very convenient location. Overall a great stay and will be back soon.
Image of the Tripadvisor rating Violence of privacy

Apr 29, 2019 no1pickytraveller Sweden

Arrived after 12 hours flight and 9 hours time difference and have to wait in the Uber for 10 minutes before I could go and in check in. They were searching for a missed item in the hotel car and when I told them I was checking in I got told “ Madam you have to wait” I was a little surprised and I got very irritated. Finally I went to check in… Read more
Arrived after 12 hours flight and 9 hours time difference and have to wait in the Uber for 10 minutes before I could go and in check in. They were searching for a missed item in the hotel car and when I told them I was checking in I got told “ Madam you have to wait” I was a little surprised and I got very irritated. Finally I went to check in and (I and two children) were not offered anything to drink( not even a glass a water) Room was not ready so we went to have lunch. When we got our room I thought they gave us the wrong room since my sister-in-law who made the booking was asked by us to book the Viceroy studio double suite (two doubles bed in one room). We had been upgraded to another suite I was told when I called front desk. I was very upset( jet lagged, alone with 2 kids, flying all day) and told them I wanted the room with the two beds and not to sleep children in a sofa (regular sofa, not a sofa bed). I was very very upset. They called back to see what was booked and they said my sister in law never booked the room I asked for and now it was sold out.. Then the staff made a big mistake by violating my privacy rights by sending a private mail to my sister in law (who has been staying as long term guest at the hotel and all staff now consider her a friend ) to tell her about my “ bad behavior” etc. many details of me and my stay at the hotel. The mail incident came to my attention after my father in law told me about what someone in the staff had e-mailed his daughter about me. The hotel staffs unprofessional behavior caused a family fight. I had a calm and nice talk after checking out with a manager and another staff member and they promised to check in to the matter and send me an apology letter. They never did. After I made an online feedback from the hotel visit I got an email from Mr Robert Harmann , director of front office. He was concerned about the issues and passed it along to senior management. But I never heard from them. I am sure this is a legal issue since they violated my privacy rights and therefor might be advised not to reply to my latest mail. Stay at The Four Seasons Beverly Hills instead. It’s much nicer overall and the service is soooo much better. Also more family oriented hotel than the Viceroy. The rooms are bigger at Viceroy but that’s it :) Read less
Image of the Tripadvisor rating Perfect

Apr 28, 2019 kellyboy1968 Indianapolis, Indiana

Can’t imagine a better West Hollywood location for our needs! We had three couples meet here for a quick weekend in LA. The rooms are large and feel like apartments. The street is quiet and more residential than other Bev Hills hotels..and we loved that. From valet to bar to rooftop pool, service was perfect. We’ll return!
Image of the Tripadvisor rating Amazing

Apr 24, 2019 MalinHannani London, United Kingdom

Amazing location and amazing hotel. One of the best places we have ever stayed at. Made us feel at ease ASAP when we checked in. Really friendly staff, the house car service was excellent. All done exceptionally well. Great rooms. Very private. Will definitely book again next time in LA.