Custom Hotel

Los Angeles, USA

The hotel

There’s no escaping it – traditionally, airport hotels go for location and functionality in that order, with style bringing up the rear. Not so with Custom, the only boutique hotel located within a mile of Los Angeles International Airport (not to mention wonderfully close to loads of LA attractions and beach towns). Naturally Custom embraces its location – there’s a dedicated LAX Lounge with live departure times and the ability to print out boarding passes, plus complimentary shuttles to the airport. However, its rooms and suites having a soothing contemporary elegance, there’s a heated pool with cabanas, multi-tiered sun deck, and fire pit, and with Deck 33, you have American Comfort Cuisine, artisanal cocktails and a fine selection of microbrews. Outstanding.

Amenities

  • Bar
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the Westchester area of LA, a short drive from Marina del Rey, Manhattan Beach, Venice Beach, and Santa Monica. There's a golf course and bowling alley within walking distance and the pacific coast with restaurants and shopping nearby. Transfer time from LAX airport: 5 minutes.

Hotel information

250 rooms offer an iPod docking station, flat screen TV with on demand movies and music, complimentary WiFi, mini fridge, safe, iron and board. Deluxe Rooms offer 1 king-size, 1 queen-size or 2 double beds, sleeping maximum 3 adults.

Deck 33 (bar and restaurant, Pacific rim influence). Heated outdoor pool with sundeck, cabanas and fire pit. Weight Room (weight machines and yoga area). Complimentary WiFi. Dry cleaning service. Complimentary LAX shuttle service. Valet parking $35 per night plus tax (payable locally, subject to change).

* Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (97)
  • Very good (4)
  • Average (2)
  • Poor (6)
  • Terrible (6)
Image of the Tripadvisor rating Love this restaurant/hotel

Apr 12, 2021 foodie-yes Chino Hills, California

We have stayed here a few times as a couple and also with our children before a flight. We live about an hour away so Hotel June is conveniently located 5 mins away from LAX. Every time we come we make it a point to eat at the Caravan Swim Club. The food here is excellent. My husband has some dietary restrictions and is vegetarian. Chef Angie has… Read more
We have stayed here a few times as a couple and also with our children before a flight. We live about an hour away so Hotel June is conveniently located 5 mins away from LAX. Every time we come we make it a point to eat at the Caravan Swim Club. The food here is excellent. My husband has some dietary restrictions and is vegetarian. Chef Angie has always been able to accommodate him and it is always delicious! Not to mention all the delicious and unique food already on the menu like the cauliflower nachos and the watermelon granita the oysters are served with. During our stay it was very special to have Chef Angie come meet us at our table. She made some amazing veggie tacos for him. I have had so many items on this menu that I cannot mention them all. Everything on the menu is amazing. Go see for yourself. Read less
Image of the Tripadvisor rating Trashy

Apr 11, 2021 N7705CUsarahM Los Angeles, California

This hotel looks cute in photos and that's about all it has going for it. Don't be fooled by the photos. When we arrived the very small pool was overrun by the loudest people I have ever heard in public. They had thrown clothing everywhere and it was impossible to use the pool. We decided to go eat since we couldn't swim, the people in the pool… Read more
This hotel looks cute in photos and that's about all it has going for it. Don't be fooled by the photos. When we arrived the very small pool was overrun by the loudest people I have ever heard in public. They had thrown clothing everywhere and it was impossible to use the pool. We decided to go eat since we couldn't swim, the people in the pool were so loud that we could hear them screaming and yelling all the way into the restaurant. Our first day was ruined. When we got to the room there were stains all over the floor and the windows looked like they had never been washed. Filthy. Than the next day the pool was again over run with people and people smoking even though this is a non-smoking hotel. People smoking everywhere even in the hallway. When I mentioned to the front desk that they should actually have staff around the property to see what is going on they told me they are running on a "skeleton crew". Not actually my problem if I am paying full-price to stay.... This hotel is gross. Don't stay here. Don't be fooled by the photos, they don't represent the experience. Read less
Image of the Tripadvisor rating The most disorganized cluster of a hotel I have ever experienced

Apr 4, 2021 mtownsend1441 Los Angeles, California

Checked in on a prepaid reservation through booking.com.... when I checked in I was obligated to provide a credit card for $75 per night incidentals (three night reservation) yet saw a credit card hold for $732 on my card, When I got to the room I attempted to take a shower yet the hot water was not working (room 707). After waiting in line for… Read more
Checked in on a prepaid reservation through booking.com.... when I checked in I was obligated to provide a credit card for $75 per night incidentals (three night reservation) yet saw a credit card hold for $732 on my card, When I got to the room I attempted to take a shower yet the hot water was not working (room 707). After waiting in line for 33 minutes at the front desk the woman (Kelly) stated the repair man would come to me room and assist me with the faulty hot water and sincerely apologized for accidentally charging my card for $732 when in fact the room was already paid for. Not sure if anyone reading this knows but there is literally nothing a "repair man" can do in room to make the water magically become hot. Lets fast forward, upon checkout I was assured that my file has bee noted and a refund would be issued as well a folio explaining the charges. Two days later and here we are. No folio, No explanation of the charges. No refund. After called for 15 minutes I finally got ahold of someone who assured me I would be taken care of....hangs up on me. I called again....and again and again.... finally getting ahold of someone who promptly. transferred me to KELLY (the woman that checked me in). She was insanely passive aggressive and said this happens when someone books with a third party and she would do what she could to rectify it. I was refunded $89 short of what I should have and at the end of the call I was eventually hung up on. Literally I am in awe with how unprofessional Kelly is and the entire administration of the Hotel June. If you want hot water and to be charged exactly what you booked, don't stay here. Read less
Image of the Tripadvisor rating The Front desk girls are beyond amazing and so accommodatiing

Mar 14, 2021 RobertEd123

I have stayed at this property several times in the past before it was June Hotel and prior to the remodel of the property. It was nice then but seemed to be lacking in several areas and mainly the front desk staff...then it was hit and miss. As a result of covid I had not been back to the property since last year. From the moment I called to… Read more
I have stayed at this property several times in the past before it was June Hotel and prior to the remodel of the property. It was nice then but seemed to be lacking in several areas and mainly the front desk staff...then it was hit and miss. As a result of covid I had not been back to the property since last year. From the moment I called to book the room, The girls at the front desk went out of their way to book me a GREAT room. I reserved with Kristen whom explained that the hotel has been remolded and I would be pleasantly surprised and would love to have me stay again. She was so sweet and exactly what she said was true. I arrived and checked in with Kelly, whom also was equally as nice and inviting. Within minutes I was in my room and very pleased. Also upon checking in, she explained the food area, pool area and asked If I wanted to book a Gym time. Later that evening, I need something from the front desk, and another girl was there (I did not get her name) but was once again so accommodating. The location of this hotel is perfect, close to everything, covid protected, Ralphs grocery store with a starbucks within a 5 min walking distance. The room had great decor and the bed was so comfortable. I will be staying here for many times to come Nothing is better then to be so welcomed from a smiling, helpful inviting staff!!!!! I wish I could give more then five stars Robert Read less
Image of the Tripadvisor rating The out of the way place

Mar 14, 2021 Sierrajm Palm Springs, California

The Hotel June is a gem. It is a place of "if you blink you could miss it". My family and I arrived at night and had a small amount of difficulty locating the front entrance. The staff was very helpful and hospitable. I called the front desk to tell them that the map says I have arrived and I see nothing. There was a valet attendant walking… Read more
The Hotel June is a gem. It is a place of "if you blink you could miss it". My family and I arrived at night and had a small amount of difficulty locating the front entrance. The staff was very helpful and hospitable. I called the front desk to tell them that the map says I have arrived and I see nothing. There was a valet attendant walking by and he said we just missed it. He was very friendly and had no problem answering our questions. We did pass the front entrance and once inside the hotel staff was also friendly and welcoming. Read less