Custom Hotel

Los Angeles, USA

The hotel

There’s no escaping it – traditionally, airport hotels go for location and functionality in that order, with style bringing up the rear. Not so with Custom, the only boutique hotel located within a mile of Los Angeles International Airport (not to mention wonderfully close to loads of LA attractions and beach towns). Naturally Custom embraces its location – there’s a dedicated LAX Lounge with live departure times and the ability to print out boarding passes, plus complimentary shuttles to the airport. However, its rooms and suites having a soothing contemporary elegance, there’s a heated pool with cabanas, multi-tiered sun deck, and fire pit, and with Deck 33, you have American Comfort Cuisine, artisanal cocktails and a fine selection of microbrews. Outstanding.


  • Bar
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the Westchester area of LA, a short drive from Marina del Rey, Manhattan Beach, Venice Beach, and Santa Monica. There's a golf course and bowling alley within walking distance and the pacific coast with restaurants and shopping nearby. Transfer time from LAX airport: 5 minutes.

Hotel information

250 rooms offer an iPod docking station, flat screen TV with on demand movies and music, complimentary WiFi mini fridge, safe, iron and board. Deluxe Rooms offer 1 king-size, 1 queen-size or 2 double beds, sleeping maximum 3 adults.

Deck 33 (bar and restaurant, Pacific rim influence). Heated outdoor pool with sundeck, cabanas and fire pit. Weight Room (weight machines and yoga area). Complimentary WiFi. Dry cleaning service. Complimentary LAX shuttle service. Valet parking $35 per night plus tax (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (49)
  • Very good (44)
  • Average (46)
  • Poor (47)
  • Terrible (63)
Image of the Tripadvisor rating Efficient

Apr 17, 2019 Coastal60382726328 Oakland, California

Worked well for a weekend trip to LMU. Access was convenient to local freeways and very close to where we needed to be. Found a good place to eat about a block from the hotel. Don't really like to use valet parking but the parking service was fast and convenient and the fee is paid through the hotel billing
Image of the Tripadvisor rating Very spare room.

Apr 16, 2019 NorthStar48338244192

The hotel had everything necessary, but the room was so spare it didn't feel comfortable. There were just the two beds and no other furniture, so you have nowhere to sit. Makes you just want to leave.
Image of the Tripadvisor rating Excellent

Apr 13, 2019 micahloewen Bangkok, Thailand

We loved our stay at Custom Hotel. The room was quaint and lovely. The smoothest and quickest check-in to a hotel I’ve ever had. The staff were nice and it’s in a good location. The beds could have been more comfortable but other than that we’ll be happy to return again!
Image of the Tripadvisor rating Great stay

Apr 7, 2019 Wander47161412711 Melbourne, Australia

Would recommend this hotel without a second thought. Very local and plenty of food and beverage options around. The hotel also has food and drink options. The shuttle drivers were very nice and it was very handy being right outside and ran every 30 minutes
Image of the Tripadvisor rating Great location next to shopping center. Good service. Spacious room. There is a shuttle to the airport.

Apr 6, 2019 chusamaria48 New York City, New York

This a trendy hotel, not far from LAX airport. There is a shopping center walking distance from the hotel. Venice beach is only a bus drive away. Rooms are spatious, and the higher floors are quieter.