Hilton Los Angeles-Universal City

Los Angeles, USA

Virgin rating

The hotel

A Hollywood hangout with noteworthy neighbours, this LA bolthole’s just a block from the theme ride heaven of Universal Studios, a subway trip from the star-studded sidewalk of Hollywood Boulevard, and a hop from the Hollywood Hills. That hasn’t stopped Hilton Los Angeles Universal City coming up with a few extra treats of its own though – like the cool resort-style pool and hot tub in its garden, and the casual dining of its Café Sierra, Atrium Lounge, Coffee Corner, and Pool Bar & Grill venues. Most make a beeline straight for Universal Studios – and, despite it being just around the corner, there’s a complimentary shuttle to save you walking. And, while you’re there, you can also take in a movie, grab cocktails or craft beers, hit big-name shops, and dine at celeb-chef eateries in the neon lustre of Universal CityWalk.

Amenities

  • Bar
  • Theme Parks
  • Fitness Centre/Gym

Where is it

In the entertainment district, one block from the entrance to Universal Studios Hollywood. Close to the red line Metro station. Transfer time from Los Angeles International: approx 30 minutes.

Hotel information

Rooms offer a 32" TV with premium cable channels, mini-fridge, coffee maker, safe, hairdryer, WiFi*, iron and board. 1 King Bed rooms, sleeping maximum 2 adults.

2 Double Beds and 2 Queen Beds also available, option of a Universal Studios view, sleeping maximum 4 adults.
1 King Bed Corner Room with Sofa Bed offers more space and large windows let in lots of light. Also available with a Universal Park view. This room has 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 4 adults.

Café Sierra (California, Continental and Chinese cuisine), Sierra Pool Bar and Grill, Coffee Corner, The Atrium Lounge (beverages and snacks, live piano music). Swimming pool and whirlpool. Fitness room. WiFi*. Room service*. Complimentary shuttle to Universal Studios. Self-parking $28, valet $45, plus tax per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2385)
  • Very good (1701)
  • Average (741)
  • Poor (275)
  • Terrible (219)
Image of the Tripadvisor rating Loud and in need of Reno

May 16, 2022 Gatorsxc2

I was here for the weekend for an event . I travel frequently and stay at many Hilton properties around the globe . First the good. The staff are friendly and really try hard . Very accommodating. Food at breakfast good , servers on top of it. Self parking is the way to go but almost 40 a day . Valet almost 48 if I remember . Beds and pillows… Read more
I was here for the weekend for an event . I travel frequently and stay at many Hilton properties around the globe . First the good. The staff are friendly and really try hard . Very accommodating. Food at breakfast good , servers on top of it. Self parking is the way to go but almost 40 a day . Valet almost 48 if I remember . Beds and pillows good . Now the bad. The carpets look and feel dirty. The showers need updating . Very old , and have the handheld nozzle. Water got scalding hot. AC grate was full of dirt and looked moldy . We couldn’t move rooms , so many events that they were full . Remember this is right against Universal, so great for families . Close walk also. But also loud. Not a place to stay if you want quiet . Read less
Image of the Tripadvisor rating Customer service makes a difference

May 16, 2022 coombsvillegir Napa, California

Thank you Jerome. We arrived super early for an auction event that evening and weren't sure how long we would have to wait for our room. Jerome said he would do his best. We went and had a very nice breakfast at the restaurant and planned to just patiently wait in the lobby or go for a walk while we waited. But before we had to make that… Read more
Thank you Jerome. We arrived super early for an auction event that evening and weren't sure how long we would have to wait for our room. Jerome said he would do his best. We went and had a very nice breakfast at the restaurant and planned to just patiently wait in the lobby or go for a walk while we waited. But before we had to make that decision Jerome came and checked on us and said it shouldn't be long. While we sat and waited we watched him greet every guest with a smile and a great attitude, as soon as he finished with the last person in line, he came right over and said "your room is now ready" Not only did we get into the room in plenty of time to get ready for our event, we even had time for a quick nap! The bellman were super helpful in keeping our bags until we had a room and then promptly delivered them to us. Thank you to all the staff for a great visit! See you next year Read less
Image of the Tripadvisor rating Amazing service!!

May 14, 2022 eliv572

AMAZING service at the pool. Nicolas & Marine were so attentive & were always making sure that everything was okay with us. the food was brought out incredibly fast & was so delicious! i will 100% visit again & i hope i can get nicolas or marine as one of my servers because they were so friendly & made my stay very enjoyable & comfortable :)
Image of the Tripadvisor rating Great stay!

May 14, 2022 SatyaR0801 Jakarta, Indonesia

Was here with the family (2 kids).. Check in was quick and efficient with good service standard. Room was spacious and with great view . The kids enjoyed staying in the room. Breakfast with options of continental and western was also delightful Overall pleasant stay
Image of the Tripadvisor rating Victor at the Hilton bar

May 13, 2022 W5972UBstacyk

Waiting for my room to be ready, my friend and I went to the bar at the Los Angeles Hilton to kill time. The bartender Victor was super friendly and made me an awesome drink he suggested called a Maria. Great service!