Hilton Los Angeles-Universal City

Hollywood, Los Angeles

The hotel

A Hollywood hangout with noteworthy neighbours, this LA bolthole’s just a block from the theme ride heaven of Universal Studios, a subway trip from the star-studded sidewalk of Hollywood Boulevard, and a hop from the Hollywood Hills. That hasn’t stopped Hilton Los Angeles Universal City coming up with a few extra treats of its own though – like the cool resort-style pool and hot tub in its garden, and the casual dining of its Café Sierra, Atrium Lounge, Coffee Corner, and Pool Bar & Grill venues. Most make a beeline straight for Universal Studios – and, despite it being just around the corner, there’s a complimentary shuttle to save you walking. And, while you’re there, you can also take in a movie, grab cocktails or craft beers, hit big-name shops, and dine at celeb-chef eateries in the neon lustre of Universal CityWalk.

Amenities

  • Bar
  • Theme Parks
  • Fitness Centre/Gym

Where is it

In the entertainment district, one block from the entrance to Universal Studios Hollywood. Close to the red line Metro station. Transfer time from Los Angeles International: approx 30 minutes.

Hotel information

Rooms offer a 32" TV with premium cable channels, mini-fridge, coffee maker, safe, hairdryer, WiFi*, iron and board. 1 King Bed rooms, sleeping maximum 2 adults.

2 Double Beds and 2 Queen Beds also available, option of a Universal Studios view, sleeping maximum 4 adults.
1 King Bed Corner Room with Sofa Bed offers more space and large windows let in lots of light. Also available with a Universal Park view. This room has 1 king-size bed and 1 queen-size sofa bed, sleeping maximum 4 adults.

Café Sierra (California, Continental and Chinese cuisine), Sierra Pool Bar and Grill, Coffee Corner, The Atrium Lounge (beverages and snacks, live piano music). Swimming pool and whirlpool. Fitness room. WiFi*. Room service*. Complimentary shuttle to Universal Studios. Self-parking $28, valet $45, plus tax per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1993)
  • Very good (1570)
  • Average (690)
  • Poor (249)
  • Terrible (181)
Image of the Tripadvisor rating Amazing rooms and location!

May 19, 2019 Kimberly L Mesa, Arizona

This property is a really good price and in a great location if you’re visiting Universal Studios Hollywood or Universal City Walk. Staff is extremely friendly and the rooms are very clean. We liked the refillable water station downstairs! Love the shuttle service to and from the hotel to City Walk. Stayed here for the Inaugural Universal 5k and… Read more
This property is a really good price and in a great location if you’re visiting Universal Studios Hollywood or Universal City Walk. Staff is extremely friendly and the rooms are very clean. We liked the refillable water station downstairs! Love the shuttle service to and from the hotel to City Walk. Stayed here for the Inaugural Universal 5k and they ran shuttles especially for the runners at 4am, so thank you! Read less
Image of the Tripadvisor rating You can't stay any closer to the action !!!

May 19, 2019 ep541 Coos Bay, Oregon

This place is by far an excellent choice all-around. The hotel is incredibly close to both Universal Studios and the City walk. The hotel does offer a shuttle, but we have never taken it due to the close proximity and short walk. The hotel has some great choices for food and room service, and I can’t forget to mention the lounge… the drinks are… Read more
This place is by far an excellent choice all-around. The hotel is incredibly close to both Universal Studios and the City walk. The hotel does offer a shuttle, but we have never taken it due to the close proximity and short walk. The hotel has some great choices for food and room service, and I can’t forget to mention the lounge… the drinks are excellent! The hotel staff is always amazing and the rooms are excellent too. The beds are comfy and they include all of the amenities you would expect from a Hilton brand hotel. We have ordered room service numerous times during our stays and have always been very pleased with the speed along with the quality. If you plan on going to the park you can valet your vehicle and they will hold your luggage at the concierges and bring it up to your room later. This allows you to head straight to the park first thing in the morning without a worry about leaving your luggage in a parking garage. Or waiting around for the afternoon to come so you can check into your room so your luggage is safe. If you are tech savvy the staff will send you text messages with updates when your room is ready along with just checking in with you throughout your stay. You can also use your phone as your room key along with a ton of other beneficial hotel options. The only negative that I could even mention is the price per night, but it is no more than you would pay for a night at one of the Disneyland hotels. Read less
Image of the Tripadvisor rating Really Great Staff and Stay

May 16, 2019 LPorterRN Grass Valley, California

We are usually more budget-minded when on vacation, but we had a lot to celebrate and wanted to maximize our stay. So glad we did. This was very convenient to everything we wanted to do. The staff was amazing, from housekeeping through concierge. A special shout out to Lissette - thank you for making our stay extra special. Beds were very… Read more
We are usually more budget-minded when on vacation, but we had a lot to celebrate and wanted to maximize our stay. So glad we did. This was very convenient to everything we wanted to do. The staff was amazing, from housekeeping through concierge. A special shout out to Lissette - thank you for making our stay extra special. Beds were very comfortable, rooms quiet and we lacked for nothing. I loved the linens and selection of pillows along with padded headboards. The restaurant was good, and although it was priced with typical hotel prices, I felt the quality and choice of food offset the price. My only suggestion is that there could be more towel hooks or racks, especially since this hotel is green. Also, I would have been a bit happier if housekeeping didn't take our partially-used shampoo and soap. However, I imagine they get the opposite complaint. Perhaps refillable dispensers rather than platonic throwaway containers? All in all, our concerns were minor, and otherwise highly recommend this hotel. Read less
Image of the Tripadvisor rating Just average

May 16, 2019 Shockrave Melbourne, Australia

The hotel is located very near universal studios and they have free shuttle to universal It is an old hotel and the room is a bit dated but spacious. It would have received 4 star if it had not tried to overcharge me. Hilton had a weekender rate for my booking and I booked that. At check in they tried to charge me more and when I showed the… Read more
The hotel is located very near universal studios and they have free shuttle to universal It is an old hotel and the room is a bit dated but spacious. It would have received 4 star if it had not tried to overcharge me. Hilton had a weekender rate for my booking and I booked that. At check in they tried to charge me more and when I showed the confirmation from Hilton with the rates spelled out the guy at reception said oh sorry I can't honor that rate come speak to my manager. Which I thought was poor form. Spoke to the manager or someone that night and thought issue was resolved. At checkout they tried to overcharge me again and I have to waste time sorting this out (the lady was helpful but it was still a waste of 15 mins and I had a flight to catch) Also the perks for being a Hilton diamond here isn't amazing. Breakfast is included but only a limited selection, to get the full selection (which is what I normally get elsewhere), you have to pay usd 10 extra. Also the complimentary water bottle had to be picked up at reception, instead of being replenished every day in your room or sent up - strange system Read less
Image of the Tripadvisor rating A Rare Hotel That Gets Everything Right!

May 15, 2019 Jer G Las Vegas, Nevada

I travel for business all throughout North America, I spend nearly every night in a hotel. I've seen just about everything, and the vast majority of properties have at least one or two things that need improvement. This is one of the exceptions. Of course the location is great, it's clean, the food is great, etc. But the STAFF are the big… Read more
I travel for business all throughout North America, I spend nearly every night in a hotel. I've seen just about everything, and the vast majority of properties have at least one or two things that need improvement. This is one of the exceptions. Of course the location is great, it's clean, the food is great, etc. But the STAFF are the big surprise. I was there for a whole week, and by the time I left, I had made a point to start taking down their names, for the specific purpose of calling them out here: Ezra the bartender was a classic pro bartender, smooth, fast, friendly, perfectly suited for his job. The same goes for Jose, my server each morning at breakfast. Lightning-fast, attentive, and super-friendly. And the restaurant host, Kester, was wonderful, explaining all the breakfast buffet options to me on the first day (I'm a Hilton Diamond Member, so there are free options AND upgrades on offer). He greeted me every day with a smile, and really made me feel at home. It REALLY started my day off right each morning! I did not get the name of any of the desk staff, but every interaction I had was perfect! Kudos to the GM of this property, I train Customer Service for a living, I KNOW when it's being done right! Definitely my new L.A. home base of operations! Read less