Sheraton Universal

Hollywood, Los Angeles

The hotel

It’s hard to find a better base for taking on the rides of Universal Studios Hollywood℠, short of trying to bunk in Gryffindor’s dorm at The Wizarding World of Harry Potter™ maybe. At Sheraton Universal you're under half-a-mile (or a free tram ride) from all the theme park action. So, you can return each day to your comfortable, spacious room, tuck in to some fresh Californian cuisine and maybe take a dip in the hotel’s outdoor pool.

Amenities

  • Bar
  • Swimming Pool
  • Theme Parks
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

A short tram ride to Universal Studios Hollywood℠, less than half-a-mile away. 100 metres from the Red Line Metro train connecting you to other Hollywood/LA attractions. Near to Burbank airport.

Hotel information

457 rooms in 1 building, with views of either Universal Studios Hollywood or the Hollywood Hills. All with air-conditioning, cable TV with in-room films, tea/coffee-making facilities, safe, mini-fridge (on request) and hairdryer. Standard Rooms with 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

The California's restaurant (open for breakfast, lunch and dinner). In the Mix lounge and bar. Poolside Lounge (seasonal, light bites). Outdoor heated pool and whirlpool. Complimentary cabanas (first come, first served). 24-hour fitness room. Gift shop. Room service*. Internet Lounge*. Laundry service*. WiFi available*. Self-parking $32 and valet parking $45, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (85)
  • Very good (74)
  • Average (37)
  • Poor (21)
  • Terrible (25)
Image of the Tripadvisor rating My Go To in LA

Aug 30, 2020 realscottra Colorado Springs, Colorado

This location is my go to when I head to LA. Convenient to Burbank Airport and a nice walk to City Walk at Universal Studios. Staff is always friendly and the hotel is always clean. I have stayed here quite a few times and have enjoyed every visit.
Image of the Tripadvisor rating Great spot

Mar 11, 2020 Jason R Corona, United States

Location of hotel is right next to Universal Studios and City Walk. Great spot if you want to be close to LA sties like Dolby Theater, and Mans Chinese theater, just about a 10-15 min drive. Marc at the valet will set the tone when you arrive. Have a sports question just ask him. Max at check in was just the best. We had a very small issue with… Read more
Location of hotel is right next to Universal Studios and City Walk. Great spot if you want to be close to LA sties like Dolby Theater, and Mans Chinese theater, just about a 10-15 min drive. Marc at the valet will set the tone when you arrive. Have a sports question just ask him. Max at check in was just the best. We had a very small issue with out tv in the room, and he made sure it was taken care of right away. And Jesse at the bar was also fun and friendly, makes great drinks. Shuttle runs every 15 minutes to City Walk, or you can walk. But just know, it’s uphill from the hotel so a lot easier on the way back if you don’t want to wait. I would certainly stay here again. Read less
Image of the Tripadvisor rating Good proximity to Universal Studios - average room

Mar 10, 2020 Teresa H Sherman, Texas

We picked this hotel based on it's proximity to Universal Studios and it was great for that. The hotel is clean and large. The only king room they had left when we checked in was on the 1st floor, which we said was ok. Getting to the room felt like we were being sent down to the basement. The hallways were very long and narrow. Once we got… Read more
We picked this hotel based on it's proximity to Universal Studios and it was great for that. The hotel is clean and large. The only king room they had left when we checked in was on the 1st floor, which we said was ok. Getting to the room felt like we were being sent down to the basement. The hallways were very long and narrow. Once we got to our room, it was a nice room, but strangely plain with what appeared to be sound proofing panels on the walls. They seemed to work, because the room was very quiet. There was a large sliding glass door on the room and you could open it and walk out onto a walkway. Once outside you could walk up and down beside all of the other rooms on the 1st floor. We found that to be a little creepy. We put our luggage in front of the door, so that if someone tried to get in, they would at least trip over all of our luggage!! The room was very clean and tidy. It was small, but we were mostly just there to sleep, so it was ok. The bathroom had a large walk in shower with great water pressure. The hotel has a shuttle that will take you to Universal City and we used it to take us to eat and then to Universal Studios. You have to pay to park and there is self parking. We were able to leave our vehicle in the parking while we spent the day at Universal, which was a great perk of this hotel. All in all, if you are planning on going to Universal, you can't go wrong with this hotel. We would stay here again if we ever come back to Universal. Read less
Image of the Tripadvisor rating Nice hotel close to Universal Studio's park

Mar 7, 2020 bryanb Ottawa, Canada

Stayed here in December 2019 and used it a base for a day at Universal Studio and then a couple other trips into LA on the subway for studio tours and show tapings. We arrived really early and the front desk staff were happy to check us in. We couldn't get the room quite yet but they let us know where we could store our luggage so that we could… Read more
Stayed here in December 2019 and used it a base for a day at Universal Studio and then a couple other trips into LA on the subway for studio tours and show tapings. We arrived really early and the front desk staff were happy to check us in. We couldn't get the room quite yet but they let us know where we could store our luggage so that we could go off to the park. Rooms look renovated (not sure when) but everything was clean and looked new. The in room coffee maker was a nice touch. Oh, and they have large jugs of fruit infused water in the lobby - the pineapple one is a hit. The hotel is a 5 - 10 minute walk to the park enterance (depending on if you are coming or going). Would definately stay here again when I return! Read less
Image of the Tripadvisor rating Cheap thrills

Feb 22, 2020 Elena C Vancouver

Gah. Cheap plastic finish and old smell. Walking distance to universal (the wait for the universal shuttle is longer than the walk). The service is a disgrace. The power went out- no announcement of any kind from the staff for 30+ minutes. No relocation offered. The central line helpless. Yuck. Don’t bother responding with your standard “ I’m… Read more
Gah. Cheap plastic finish and old smell. Walking distance to universal (the wait for the universal shuttle is longer than the walk). The service is a disgrace. The power went out- no announcement of any kind from the staff for 30+ minutes. No relocation offered. The central line helpless. Yuck. Don’t bother responding with your standard “ I’m sorry you feel this way your experience is not our usual”. I’m never coming back. Read less