Sheraton Universal

Hollywood, Los Angeles

The hotel

It’s hard to find a better base for taking on the rides of Universal Studios Hollywood℠, short of trying to bunk in Gryffindor’s dorm at The Wizarding World of Harry Potter™ maybe. At Sheraton Universal you're under half-a-mile (or a free tram ride) from all the theme park action. So, you can return each day to your comfortable, spacious room, tuck in to some fresh Californian cuisine and maybe take a dip in the hotel’s outdoor pool.

Amenities

  • Bar
  • Swimming Pool
  • Theme Parks
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

A short tram ride to Universal Studios Hollywood℠, less than half-a-mile away. 100 metres from the Red Line Metro train connecting you to other Hollywood/LA attractions. Near to Burbank airport.

Hotel information

457 rooms in 1 building, with views of either Universal Studios Hollywood or the Hollywood Hills. All with air-conditioning, cable TV with in-room films, tea/coffee-making facilities, safe, mini-fridge (on request) and hairdryer. Standard Rooms with 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

The California's restaurant (open for breakfast, lunch and dinner). In the Mix lounge and bar. Poolside Lounge (seasonal, light bites). Outdoor heated pool and whirlpool. Complimentary cabanas (first come, first served). 24-hour fitness room. Gift shop. Room service*. Internet Lounge*. Laundry service*. WiFi available*. Self-parking $32 and valet parking $45, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (131)
  • Very good (78)
  • Average (41)
  • Poor (21)
  • Terrible (27)
Image of the Tripadvisor rating Meh

Oct 19, 2021 M3204KZericl Bonney Lake, Washington

Location is amazing - we were visiting Universal and we could walk. Service at the breakfast restaurant was outstanding, remembered us from day to day and knew our coffee orders. The hotel is in desperate need of a renovation. I am platinum Bonvoy - like 75 nights a year plus in hotels, so I’ve seen it all. Upgraded to a suite, size was great… Read more
Location is amazing - we were visiting Universal and we could walk. Service at the breakfast restaurant was outstanding, remembered us from day to day and knew our coffee orders. The hotel is in desperate need of a renovation. I am platinum Bonvoy - like 75 nights a year plus in hotels, so I’ve seen it all. Upgraded to a suite, size was great for my family. That said, curtains were stained, woodwork was in need of painting, carpet had seen better days, shower door didn’t close fully…. I’m sure it was amazing 10 years ago, but has not stood the test of time. Pool recliners look filthy. I watched them clean them, but they were still pretty rough. The hot tub went from lukewarm with working jets one day to hot with no jets the next. I would stay here again IF it gets a remodel. Read less
Image of the Tripadvisor rating Amazing location and great staff!

Oct 18, 2021 Go64126944163 Las Vegas, Nevada

My husband and I spent a couple nights here at this hotel. It's the perfect location for people transit through Burbank airport. Of course, if you're planning on visiting the universal studio in LA, this hotel is it. The staff was also very friendly and attentive during our stay. Strongly recommend!
Image of the Tripadvisor rating Like a five star hotel

Oct 16, 2021 Andrea S New York City, New York

Honestly it felt like I was staying at a five star hotel. Rooms were stunning, service was incredible, and overall I felt like I was staying at a Ritz Carlton. Also loved the shuttle to/from Universal CityWalk. Highly recommend.
Image of the Tripadvisor rating Our new favorite LA Hotel

Oct 6, 2021 poisonscarlett

My husband and I have spent the past 6 nights at the Sheraton Universal Hotel, and from the moment we parked the car we have received the most impeccable service. The standard king rooms are a little small, but it gives you a reason to spend more time in the lobby and lounge, which we did often! At the Lounge, we were treated to attentive, caring… Read more
My husband and I have spent the past 6 nights at the Sheraton Universal Hotel, and from the moment we parked the car we have received the most impeccable service. The standard king rooms are a little small, but it gives you a reason to spend more time in the lobby and lounge, which we did often! At the Lounge, we were treated to attentive, caring staff, delicious food, and strong drinks. Special shoutouts to Carlos, Carissa, and all the lounge staff for not only giving us diamond service but also for absolutely LOVING our little Pomeranian! And more special thanks to Dai, the concierge, who got to know us and even sent us a little treat as a surprise. I don’t care what I am doing in LA, I will ALWAYS stay here now. It’s a safe hotel with great service and I would recommend it to anyone I know. Read less
Image of the Tripadvisor rating Vacation experience amazing!!

Sep 22, 2021 jannielv

Fernando the concierge gentleman was amazing and gave me really good places to go!! Overall awesome experience! I will for sure come back and visit him and the places that he recommend me to go! Love LA