Sheraton Universal

Hollywood, Los Angeles

The hotel

Short of trying to bunk in Gryffindor’s dorm at The Wizarding World of Harry Potter, it’s hard to imagine a better base from which to take on the theme park thrills of Universal Studios® Hollywood than the newly renovated Sheraton Universal. Located just 100 metres (or a free, blink-and-miss-it tram ride) from the theme park, this modern hotel offers comfortable, spacious accommodation, fresh and enticing Californian cuisine, a fitness centre that’s open until daily from 5:00am to 10:00pm, and a beautifully renovated pool area. Perfect for recharging between sorties into Universal Studios®.

Amenities

  • Bar
  • Swimming Pool
  • Theme Parks
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Connected by tram to Universal Studios®, 100 metres away. 100 metres from the Red Line Metro train connecting you to many other nearby Hollywood/LA attractions. Near to Burbank airport.

Hotel information

457 rooms in 1 building. All with air-conditioning, cable TV with in-room films, telephone, tea/coffee maker, safe, fridge (on request) and hairdryer. Standard Rooms with 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

California's restaurant. Lobby Lounge bar. Poolside Lounge. Outdoor swimming pool. Complimentary Cabanas (first come, first served). 24-hour fitness room fitted out with new equipment. Gift shop. Room service*. Internet Lounge*. Laundry service*. WiFi available*. Self-parking $28 and valet parking $38, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (72)
  • Very good (67)
  • Average (31)
  • Poor (16)
  • Terrible (19)
Image of the Tripadvisor rating Lights, Camera, Action Hotel

Nov 14, 2019 723ruthm

The Sheraton Universal is one of the great Hollywood style hotels. Next door to Universal Studios and an easy commute to Burbank, Hollywood or Downtown Los Angeles. Hotel has many nice features, including a lovely large pool area. Restauratnts are high qualtiy and the Club Lounge is staffed with a helpful caring team. I like the ambience of… Read more
The Sheraton Universal is one of the great Hollywood style hotels. Next door to Universal Studios and an easy commute to Burbank, Hollywood or Downtown Los Angeles. Hotel has many nice features, including a lovely large pool area. Restauratnts are high qualtiy and the Club Lounge is staffed with a helpful caring team. I like the ambience of this property, better than the other Studio City properties. The Starlight Room (top floor) is a fantastic place to hold a large group gathering, wedding or special event. Spectacular views of Universal City and the San Fernando Valley. I'll stay here whenever possible! Read less
Image of the Tripadvisor rating Very convenient

Nov 14, 2019 Julie P

Classic Sheraton hotel. Nice. Very conveniently located if you would like to visit the Studios. There is a free shuttle between the hotel and the park entrance. We did ask for a nice view upon booking but didn't get a room on a level high enough to see above and beyond the trees.
Image of the Tripadvisor rating No handicaps

Nov 8, 2019 Justneedtoslep

This hotel is not friendly or even decent to handicapped. They put you in their "accessible" rooms in the basement. They look like a storage room with a bed. The shower doesn't work, lamps don't work and no hot water in the sink. I called the front desk, they said they would send someone- no one came. And only one elevator works. I suggest you… Read more
This hotel is not friendly or even decent to handicapped. They put you in their "accessible" rooms in the basement. They look like a storage room with a bed. The shower doesn't work, lamps don't work and no hot water in the sink. I called the front desk, they said they would send someone- no one came. And only one elevator works. I suggest you find somewhere else to stay. Read less
Image of the Tripadvisor rating Great Experience

Nov 6, 2019 I13JAmarym Palm Desert, California

The Sheraton was lovely. It was clean and the public spaces were open and inviting. My grandson loved the heated pool. The whirlpool spa was very clean, also. Our room, on the 12th floor, was spacious. The bathroom was very nice. I liked that there was a variety of pillows. The view out of the window was very nice, also. I would definitely… Read more
The Sheraton was lovely. It was clean and the public spaces were open and inviting. My grandson loved the heated pool. The whirlpool spa was very clean, also. Our room, on the 12th floor, was spacious. The bathroom was very nice. I liked that there was a variety of pillows. The view out of the window was very nice, also. I would definitely go back. Read less
Image of the Tripadvisor rating Close to Universal Studios

Nov 6, 2019 Moosh2423 San Francisco, CA

When we do the amusement parks in SoCal, we usually stay in Anaheim and drive to Universal Studios but this time we stayed here for the convenience of being close to Universal Studios. They have a shuttle to take you to and back from the park. They say its a 10-15 minute walk but the shuttle was very convenient. Room was nice and they had a… Read more
When we do the amusement parks in SoCal, we usually stay in Anaheim and drive to Universal Studios but this time we stayed here for the convenience of being close to Universal Studios. They have a shuttle to take you to and back from the park. They say its a 10-15 minute walk but the shuttle was very convenient. Room was nice and they had a Halloween special so valet parking was the same price as self-park. The hotel was under construction, so some of the elevators were out. Better to use the elevators in the back side. Only complaint was the lighting in the room. Where there are several lamps in the room, none of them were very bright even when I turned them all on!!! Read less