Millennium Biltmore Hotel Los Angeles

Los Angeles, USA

The hotel

For almost a century, celebrities, dignitaries and presidents have come to call the Millennium Biltmore Hotel home and if you're hoping to follow in the well-heeled footsteps of former guests then you'll find yourself in exceedingly good company. With all of LA's most important downtown attractions right on your doorstep this is a fabulous opportunity to really step out in style with everything from theatres and concert halls to theme parks and ball parks all within easy access. Guest accommodation is as spacious, swish and stylish as you'd expect from the Biltmore with a superior selection of contemporary amenities combining with classic furnishings and a warming colour scheme. Explore the rest of the hotel and you'll discover a Roman-style health club and swimming pool as well as a great choice of restaurants with Asian, Italian and local specialties helping you to indulge and sample the high life in the City of Angels.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Downtown L.A. location.

Hotel information

Choice of luxury hotel accommodation. All with air-conditioning, satellite TV with pay-per-view films, WiFi*, telephone, tea/coffee maker, safe, hairdryer, iron and board. Standard Rooms offer 2 double beds, sleeping maximum 3 adults.

Club Rooms are larger than Standard Rooms and have more work space, bathrobe and slippers as well as access to the benefits of the Club*, which include: buffet breakfast at Smeraldi's, daily newspaper and 24-hour access to the business facilities in the 10th floor lounge.

Clubs Suites are larger than Club Rooms and feature a master en-suite bedroom, small foyer, an 8-person dining table and fully-furnished living space as well as the privileges of the Club*.

Suites range from Classic One Bedroom Suites (905 sq ft) to the Music Suite (2000 sq ft) and the Presidential Suite (4600 sq ft). All Suites include separate bedrooms and bathrooms as well as spacious living areas featuring everything from fireplaces and butler's pantries to baby grand pianos and fully-equipped kitchens.

Bugis Street Brasserie (Asian cuisine; open for lunch and dinner), Smeraldi's Restaurant (Italian and Continental fare; open for buffet breakfasts, lunch and dinner), Rendezvous Court (all-day hot drinks, juices and sandwiches as well as afternoon tea and choice of cakes) and Gallery Bar and Cognac Room (light bites, signature martinis, fine wines and exclusive liqueurs). 24-hour health and fitness suite with fully-equipped gym (cardio equipment and free weights), indoor swimming pool (open from 6:00am-10:00pm), steam room, Jacuzzi and sauna. Babysitting service*. Room service*. Concierge services, currency exchange, gift shop, florist, ATM in lobby and WiFi*. Business centre. Laundry/dry-cleaning service*. Valet parking $42 per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (371)
  • Very good (265)
  • Average (137)
  • Poor (69)
  • Terrible (71)
Image of the Tripadvisor rating Bring Back the Service

Aug 2, 2021 vintagechina Temecula, California

This is a wonderful place, dated back to an era of glamour and opulence. The building was lovely inside, high decorated ceilings and beautiful decor. I did have difficulty finding the place and the one way system was a change with the road works. I was greeted at the door and the reception was friendly. I found out that there was no valet parking… Read more
This is a wonderful place, dated back to an era of glamour and opulence. The building was lovely inside, high decorated ceilings and beautiful decor. I did have difficulty finding the place and the one way system was a change with the road works. I was greeted at the door and the reception was friendly. I found out that there was no valet parking so I had to drive around again to park. The parking space allocated is the room number so when mine was marked handicapped and occupied I had to go back and ask what to do. Park anywhere madam! No assistance with baggage into the hotel or up to the room. The room had a look of old elegance, tastefully done but a little tired. No maid service this is a given with covid but no restaurants open except a bar that sold some snacks. The hotel was not empty so food would have been pleasant. Since I was unfamiliar with the area it would have been nice to have a concierge to give suggestions for dinner. I stayed 4 nights and had to ask for more coffee for the room. People just put full trash cans out side the room. For 2 days there was a film crew outside, just a lot of people and equipment and the pool was closed. This is really a lovely hotel in the middle of town. If they brought service back it would have been a pleasure to stay there. $45 daily for parking. It was so inconvenient I would have paid more for valet service. The lack of a restaurant was a problem for me. I don’t think we can blame everything on covid. Wear a mask and clean your hands. If they brought some service back I would gladly stay there again. Read less
Image of the Tripadvisor rating Yep-if i could give it a zero.....

Jul 24, 2021 YaCol6 California

Check-in was 3pm. At 430pm, I was still in line. The lobby floor was trash-ridden. The customer service was poor. The lobby had poor air-conditioning and poor circulation. I will end my review by saying we walked out of that dark, dirty hotel and booked another one. I left feeling like I needed to immediately take a shower. I am not… Read more
Check-in was 3pm. At 430pm, I was still in line. The lobby floor was trash-ridden. The customer service was poor. The lobby had poor air-conditioning and poor circulation. I will end my review by saying we walked out of that dark, dirty hotel and booked another one. I left feeling like I needed to immediately take a shower. I am not exaggerating and this is the first time I've taken the time to write a negative review. Believe the one-star reviews- save time and energy- do yourself a favor and do not book this hotel. Read less
Image of the Tripadvisor rating Worst hotel experience ever!!

Jul 7, 2021 kailunak

Upon arrival, we noticed the shampoo and conditioner bottles were used and empty. I wonder they ever cleaned the room. That’s the first bad sign.. We had to call the housekeeping TWICE and finally got the replacement bottles. Only 3 towel set even though we booked for 4. So we called again. Then... No one came to clean our room next day. So we… Read more
Upon arrival, we noticed the shampoo and conditioner bottles were used and empty. I wonder they ever cleaned the room. That’s the first bad sign.. We had to call the housekeeping TWICE and finally got the replacement bottles. Only 3 towel set even though we booked for 4. So we called again. Then... No one came to clean our room next day. So we had to call again to get new towels. The pool smelled really bad & moldy and few ceiling lights weren’t working so it made the dark room even darker. My kids were joking some ghost will show up. Their beds are so awful too. I didn’t know such a cheap bed still exist. It reminded me the one I used to have when I was a student. No way this is 4 star hotel. It’s a joke. I had much better experience in 3 star hotels. It’s pity because hotel itself is such a gem. Old but very elegant. They should change the management. Read less
Image of the Tripadvisor rating Lousy Customer Service from the Start

Jun 30, 2021 aLITTLESpoiled Laguna Beach, California

Just tried to call THREE TIMES to arrange a stay for two couples to be near USC Keck for a surgery. No one answered for several minutes the first two times and then a surly, cold, unprofessional front desk person answered. I asked if the restaurant and bar were open, (bar, yes, “The restaurant is not open.” ) and if a manager had read or addressed… Read more
Just tried to call THREE TIMES to arrange a stay for two couples to be near USC Keck for a surgery. No one answered for several minutes the first two times and then a surly, cold, unprofessional front desk person answered. I asked if the restaurant and bar were open, (bar, yes, “The restaurant is not open.” ) and if a manager had read or addressed bad reviews on TripAdvisor. She answered, “I have a manager.” Well, may I speak to the manager? She transferred the call but again no one picked up. Obviously no one gives a damn about customer service at this hotel where the front desk clerk admitted, “We are severely short-staffed and busy checking guests out…” Read less
Image of the Tripadvisor rating historical gem

Jun 30, 2021 Danny O Orange, California

this place has tons of history, and is said to be haunted. rooms were clean, water pressure was excellent. my family had a great time exploring the hotel, and exploring DTLA, as the location is fantastic. the hotel bar serves great cocktails and free appetizers. no other restaurants are currently open as of June 2021.