Millennium Biltmore Hotel Los Angeles

Los Angeles, USA

The hotel

For almost a century, celebrities, dignitaries and presidents have come to call the Millennium Biltmore Hotel home and if you're hoping to follow in the well-heeled footsteps of former guests then you'll find yourself in exceedingly good company. With all of LA's most important downtown attractions right on your doorstep this is a fabulous opportunity to really step out in style with everything from theatres and concert halls to theme parks and ball parks all within easy access. Guest accommodation is as spacious, swish and stylish as you'd expect from the Biltmore with a superior selection of contemporary amenities combining with classic furnishings and a warming colour scheme. Explore the rest of the hotel and you'll discover a Roman-style health club and swimming pool as well as a great choice of restaurants with Asian, Italian and local specialties helping you to indulge and sample the high life in the City of Angels.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Downtown L.A. location.

Hotel information

Choice of luxury hotel accommodation. All with air-conditioning, satellite TV with pay-per-view films, WiFi*, telephone, tea/coffee maker, safe, hairdryer, iron and board. Standard Rooms offer 2 double beds, sleeping maximum 3 adults.

Club Rooms are larger than Standard Rooms and have more work space, bathrobe and slippers as well as access to the benefits of the Club*, which include: buffet breakfast at Smeraldi's, daily newspaper and 24-hour access to the business facilities in the 10th floor lounge.

Clubs Suites are larger than Club Rooms and feature a master en-suite bedroom, small foyer, an 8-person dining table and fully-furnished living space as well as the privileges of the Club*.

Suites range from Classic One Bedroom Suites (905 sq ft) to the Music Suite (2000 sq ft) and the Presidential Suite (4600 sq ft). All Suites include separate bedrooms and bathrooms as well as spacious living areas featuring everything from fireplaces and butler's pantries to baby grand pianos and fully-equipped kitchens.

Bugis Street Brasserie (Asian cuisine; open for lunch and dinner), Smeraldi's Restaurant (Italian and Continental fare; open for buffet breakfasts, lunch and dinner), Rendezvous Court (all-day hot drinks, juices and sandwiches as well as afternoon tea and choice of cakes) and Gallery Bar and Cognac Room (light bites, signature martinis, fine wines and exclusive liqueurs). 24-hour health and fitness suite with fully-equipped gym (cardio equipment and free weights), indoor swimming pool (open from 6:00am-10:00pm), steam room, Jacuzzi and sauna. Babysitting service*. Room service*. Concierge services, currency exchange, gift shop, florist, ATM in lobby and WiFi*. Business centre. Laundry/dry-cleaning service*. Valet parking $42 per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (370)
  • Very good (263)
  • Average (135)
  • Poor (66)
  • Terrible (64)
Image of the Tripadvisor rating Downtown Los Angeles Hotel

Sep 25, 2020 JsteinerHK Hong Kong, China

The location in Downtown Los Angeles i very convenient to all my meetings within walking distance. The Biltmore has an old classic feel. The lobby bar is very popular. The service is pretty good upon check in and check out but could be better. The hotel rooms even on the club levels unfortunately has an old classic feel. No power amenities for… Read more
The location in Downtown Los Angeles i very convenient to all my meetings within walking distance. The Biltmore has an old classic feel. The lobby bar is very popular. The service is pretty good upon check in and check out but could be better. The hotel rooms even on the club levels unfortunately has an old classic feel. No power amenities for laptops and phones. No USB adapters. It needs an update. The location is the best selling point but needs an upgrade. Read less
Image of the Tripadvisor rating Gorgeous Hotel, Terrible Customer Service

Sep 16, 2020 dtrager2

I would have been more satisfied with my stay had they not made false representations and lied to me. If you advertise something you should deliver. I booked under a Labor Day promotion advertising a Complimentary Room Upgrade and Free Parking. When I checked in I was told that parking was not included and would cost $50 a day and I did not… Read more
I would have been more satisfied with my stay had they not made false representations and lied to me. If you advertise something you should deliver. I booked under a Labor Day promotion advertising a Complimentary Room Upgrade and Free Parking. When I checked in I was told that parking was not included and would cost $50 a day and I did not receive a room upgrade (I checked online and the hotel's website had nicer rooms available to book so it was not a matter of availability). I was charged a $49 "amenities fee" although no amenities were available because of COVID restrictions. As a result of COVID no one even came to clean our room. It's disingenuous to add hidden fees for amenities that are not even available. Clouds of marijuana smoke were coming from a room in our hallway and although I complained to the front desk nothing was done about it. Guests also placed containers of takeout food with remnants of their meal outside their door to be collected and they stayed there for over 24 hours so the hallway smelled like stale fast food. I called the front desk and asked if I could be brought more pillows (the king sized bed had only three) and was told they cannot bring it up and I would have to go to the front desk. I went down and the employee at the desk said he would see what he could do, and returned with only one pillow claiming he could only find one. The hotel is gorgeous and had they delivered on their promise or offered even the most basic customer service I would have had a satisfactory stay. I cannot recommend staying here until after the restaurants, pool, health club etc. open and they begin offering housekeeping services again. I also hope their staff learns how to accommodate guests and makes them feel welcome. Read less
Image of the Tripadvisor rating Not Entirely Covid-19 Ready

Sep 1, 2020 jordanstravel4 Brea, California

The property was absolutely beautiful, the decor and design was out of this world. The pool room was empty and available, however the water was freezing cold probably about 60 degrees which made it virtually impossible to swim in. The fountains also make the room very loud so it's far from relaxing. The river is really nice and seemed very clean,… Read more
The property was absolutely beautiful, the decor and design was out of this world. The pool room was empty and available, however the water was freezing cold probably about 60 degrees which made it virtually impossible to swim in. The fountains also make the room very loud so it's far from relaxing. The river is really nice and seemed very clean, however my biggest complaint is that the hotel is still using decorative pillows. I know that you cannot put these in the washing machine or dryer as it will ruin the machines and the pillow, because of this the only way to properly clean them is to spray them with disinfectant but due to its many porous areas it can be very difficult to clean. The hotel should follow the likes of Marriott, IHG, and Hilton and removing all decorative pillows from the hotel to further help with not spreading the virus. Read less
Image of the Tripadvisor rating Resort fee with no resort amenities

Aug 31, 2020 752fawnt Santa Monica, California

I don’t understand the charge for a resort fee if there are no resort amenities due to Covid when asked to have charge remove they said it was for the internet, when they provide internet even for the public for free. Also couldn’t even soak in the tub since their Wasn’t even hot enough water
Image of the Tripadvisor rating Second Home

Aug 20, 2020 josayquavo

Robert and Christine did a phenomenal job making me feel at home. Whenever I needed anything, the staff was always ready to help out and even when I had a last minute flight change, they were able to accommodate me. Whenever I make my way to LA again, this will be the place I’ll stay at.