Andaz Napa

Napa, Napa Valley Wine Region

The hotel

Set in Downtown Napa’s West End, Andaz Napa has everything you need to immerse yourself in local life. Its wine tasting evenings feature favourites from the very best Napa and Sonoma vintners and Andaz Artist is a weekly showcase of local musicians from the Bay Area. Why not explore the valley’s vineyards by bike; perhaps with a picnic picked up at the hotel’s Barista Bar. You have renowned dining and wine tasting rooms close at hand; but you don’t have to leave the hotel, with the Andaz’s acclaimed dining venues, Andaz Farmers Table and Mercantile Social, serving farm-to-table ingredients and artisan products, matched with local wines, craft beers and cocktails.

Amenities

  • Bar
  • Spa
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Bicycle Rental
  • Restaurant

Where is it

In the revitalised West End district of downtown Napa, with gourmet and artisanal restaurants, wine tasting rooms, galleries, and entertainment on the doorstep. Four blocks from the riverfront, within walking distance of Oxbow Public Market, with its dining stations and bespoke shops, and 6 blocks from the Napa Valley Wine Train. Transfer time from San Francisco Airport: 1 hour 15 minutes.

Hotel information

141 rooms and suites. All with hickory wood floors and floor-to-ceiling windows, air-conditioning, 42” flat-screen TV, WiFi, telephone, mini-bar* (complimentary snacks and soft drinks), tea/coffee-making facilities, safe, hairdryer, iron and board, and a walk-in rainfall shower. Standard Andaz King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Andaz Farmers Table Restaurant (artisanal breakfast in a communal setting) and Barista Bar. Mercantile Social (farm fresh seasonal bar menu, cocktails, wines, craft beers). Mercantile Terrace (seasonal second-floor outdoor terrace with firepits, bar and light bites). Lobby lounge (featuring Andaz Artists local musicians, Wed and Sat). Wine tasting evenings and painting lessons. Complimentary use of Exertec Fitness Center (adjacent to hotel, includes lap pool). In-room massage and spa services* (on request). Room service*. Concierge. Laundry/dry-cleaning service*. Complimentary WiFi. Self-parking $15, valet parking $28, per night plus tax (payable locally, subject to change).

2 nights on Fridays and Saturdays. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1690)
  • Very good (609)
  • Average (177)
  • Poor (66)
  • Terrible (44)
Image of the Tripadvisor rating Best Hotel in Napa!

Aug 3, 2020 Hyatt10380

The hotel was beautiful! rooms were spotless, check-in was a breeze. Thomas Alviso truly has operations running smoothly during this COVID pandemic. Big kudos to him and all of his staff at the hotel for making our stay unforgettable.
Image of the Tripadvisor rating Great Location & Team, but Low Quality Accommodations

Jul 4, 2020 JaredMillr1 Denver, Colorado

Each member of the Andaz team was personable and professional. The location in downtown Napa provided easy walkability and parking. The hotel itself has been allowed to fall into significant disrepair. At every turn something was broken, damaged, scratched, patched or falling apart. The room was relatively clean, but that is the best I can say.… Read more
Each member of the Andaz team was personable and professional. The location in downtown Napa provided easy walkability and parking. The hotel itself has been allowed to fall into significant disrepair. At every turn something was broken, damaged, scratched, patched or falling apart. The room was relatively clean, but that is the best I can say. 1. There was a large hole in the bathroom drywall that was patched, but never sanded or painted. 2. The handle to the bathroom door was broken - likely because the door was nearly impossible to open or close. 3. Every piece of furniture was dented or scratched. 4. The trim and TV surround were badly damaged. 5. It appeared the room hadn't been repainted in years. We like Hyatt and Andaz Hotels. We are in Napa once or twice a year and were eager to try the hotel, but we won't be revisiting until it is massively renovated. At this point, it isn't worthy of the Andaz moniker. Again, the team was great. Service was good also - especially given we are in the middle of a worldwide pandemic. It is just the building that nobody has reinvested money into or set and upheld the basis standards as witnessed at other Andaz Hotels. Read less
Image of the Tripadvisor rating Like Fine Wine

Jun 24, 2020 thelittledumpling San Francisco, California

I searched around quite a bit for a nice hotel to book for my husband's birthday. Last time we visited Napa, we stayed closer to the vineyards but this time, I wanted to check out downtown Napa. I selected this specific hotel for a couple of reasons: 1) The location. Like all the other posts say, the location can't be beat. There are restaurants… Read more
I searched around quite a bit for a nice hotel to book for my husband's birthday. Last time we visited Napa, we stayed closer to the vineyards but this time, I wanted to check out downtown Napa. I selected this specific hotel for a couple of reasons: 1) The location. Like all the other posts say, the location can't be beat. There are restaurants and shops surrounding the hotel. Everything you need is within walking distance. 2) The rooms looked very comfortable. I like the different options available; since we were staying for a couple of days, I was able to select a room with a separate "living" area. 3) This hotel waived its resort-fee. I was incredibly impressed with this gesture. And I looked at many other hotels that did not waive their resort-fee. I felt like this was a very thoughtful decision since all the amenities (pool, restaurant, terrace, bar, etc.) were still closed or had restricted hours due to COVID-19. We arrived at the hotel a couple hours before check-in and since the room I selected was not quite ready, the front desk clerk upgraded us to a Junior Suite that was available. We were delighted! We were also given a $10.00 to use at the snack bar for each day were there. Such a nice perk! As we walked through the hotel to get to the elevator, I noticed all the sanitizing stations and signs requesting that all guests wear face masks in the common areas (i.e.: lobby, elevators, etc.). The Junior Suite was absolutely gorgeous. The room was spacious, very clean, and overlooked the terrace. The bathroom had a rainfall shower (my favorite) and two nice sized sinks. The living area also had a fireplace (which was perfect because it gets chilly at night in Napa). What a great start to a birthday weekend! This is the hotel that we will stay in when we come back to visit downtown Napa. Every staff member we encountered was courteous and accommodating. I appreciated the precautions they took for guests to feel safe but also comfortable. The interior of the hotel and the Junior Suite is beautiful; we could not have asked for a better place to stay for a weekend in downtown Napa! Read less
Image of the Tripadvisor rating Great accommodations centrally located in Napa town

Apr 14, 2020 dtlee808 Oahu, Hawaii

While in Napa, we checked in at the Andaz Napa-a Concept by Hyatt where we were upgraded and able to enjoy an early check in. Our room was beautiful with a living room, two-sided fireplace where you can enjoy it in the living room and the bedroom, a king-size bed, footed bath tub, double sinks in the bathroom with huge shower. We were offered… Read more
While in Napa, we checked in at the Andaz Napa-a Concept by Hyatt where we were upgraded and able to enjoy an early check in. Our room was beautiful with a living room, two-sided fireplace where you can enjoy it in the living room and the bedroom, a king-size bed, footed bath tub, double sinks in the bathroom with huge shower. We were offered complimentary wine upon arrival and later, we were presented with a lovely mini charcuterie board of deli meats, cheese, crackers, dried fruits, olives and chocolates shaped in a rose design with butterfly leaves. Also, upon check-in, we were presented with two refillable water flasks. It was sealed and already had water in them. Each floor had a water refilling station. Very cool! We loved the location of this hotel as it was centralized in downtown Napa so it was walking distance from many restaurants and shopping. The parking was located on the street behind the hotel which was free parking. As an American Express Platinum member, we enjoyed breakfast downstairs at The Farmer's Table every morning during our stay and learned from our first breakfast that the portions were huge. We decided to share our breakfast meals for the remainder of our stay. Our room was clean, very comfortable and the bathroom was huge! Read less
Image of the Tripadvisor rating Andaz Dowtown Hotel was the best

Mar 15, 2020 Quest44120144219

If you are looking for a quality and nice place come to the Andaz. The room was amazing and upgrade to the suite. Hard wood floors is rare to find. Some rooms have a terrace or a deep large tub for two. I loved the food and the service was the best. Walk downtown where there are several places to eat for dinner or dine at Andaz. If you like the… Read more
If you are looking for a quality and nice place come to the Andaz. The room was amazing and upgrade to the suite. Hard wood floors is rare to find. Some rooms have a terrace or a deep large tub for two. I loved the food and the service was the best. Walk downtown where there are several places to eat for dinner or dine at Andaz. If you like the gym they have a pass to the best place that has everything along with a spa, steamroom and more. Get some ideas from the Concierge where they mentioned some amazing places to go. Andaz resort was much better than the Park Hyatt in New York and treat you better. Read less