Hilton Garden Inn Elko

Elko, Nevada

The hotel

Stocked with all you need for a stay in Nevada’s cowboy country, Hilton Garden Inn Elko has the traveller musts covered: well-kitted guestrooms, complimentary WiFi, a heated indoor pool with whirlpool, a fitness centre, and the option to dine without having to leave your hotel. If you do decide to head out, you’re near downtown Elko, half a mile from casinos, and a few miles from the convention centre and ‘western’ attractions like Northeastern Nevada Museum and Western Folklife Center. But it’s the great outdoors that attracts most visitors: with the Ruby Mountains promising hiking, biking, fishing, and snow sports. If you return too late for the Great American Grill’s stateside treats or evening room service, you can always hit the 24-hour Pavilion Pantry for late-night snacks and ready meals to cook in your room.

Amenities

  • Bar
  • Swimming Pool
  • Free Parking
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Close to downtown Elko, you’re within 3 miles of cultural attractions like Northeastern Nevada Museum, Western Folklife Center, and the convention centre. You’re also just half a mile from some of Elko’s casinos. Close to I-80 and the Ruby Mountains, there are plenty of al fresco activities within a short drive. Complimentary self-parking available.

Hotel information

90 rooms and suites. All with air-conditioning, HDTV, complimentary WiFi, MP3 player compatible alarm clock, telephone, PrinterOn® secure remote printing, microwave, mini-fridge, Kuerig coffee maker, hairdryer, and iron and board. 1 King Bed Rooms have 1 king-size bed, sleeping max 2 adults.

2 Double Beds Rooms have 2 double beds, sleeping max 4 adults.

1 King Bed Deluxe Rooms have 1 king-size bed, sleeping max 2 adults.

2 Double Beds Deluxe Rooms have 2 double beds, sleeping max 4 adults.

Great American Grill® (American menu with salads, sandwiches and pasta dishes, breakfast, lunch and dinner). Pavilion Lounge (bar). Room service* (Monday-Friday, 5.00pm-9.00pm). Pavilion Pantry® (24-hour, snacks, sundries and ready-made meals). Heated indoor pool. Whirlpool. Fitness centre. Laundry facilities* (coin operated). Laundry/valet service*. Florist*. Complimentary WiFi.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (315)
  • Very good (180)
  • Average (57)
  • Poor (39)
  • Terrible (20)
Image of the Tripadvisor rating Beautiful property

Oct 7, 2020 Pam S Fair Oaks, California

We stayed one night and were very impressed with the property - large, clean room and well priced! The restaurant was only open for lunch and dinner so we didn't get to try it out. Breakfast was not served due to covid restrictions, but they offered a "bag to go" which we delclined. We will stay here again for sure!
Image of the Tripadvisor rating Glad it was only one night

Oct 1, 2020 Happiness752072 Santa Cruz, California

Should have trusted the first impression of the very rough opening front doors. The staff in the evening was pleasant and welcoming. The room smelled clean. Then... the bathroom... single ply toilet paper, not enough towels, and the shower head was stuck on massage. That’s not great when you’re trying to wash your face. As we were leaving the… Read more
Should have trusted the first impression of the very rough opening front doors. The staff in the evening was pleasant and welcoming. The room smelled clean. Then... the bathroom... single ply toilet paper, not enough towels, and the shower head was stuck on massage. That’s not great when you’re trying to wash your face. As we were leaving the morning clerk rudely asked me to place my cards in the basket, not on the counter. I had to ask about the “breakfast bag” the clerks the night before had told us about. She seemed very put off that she had to give up the bags. “Breakfast bag” means an apple, water and granola bar. We would always stay here on the way back from my sisters house when it was the Hilton. I don’t think we will anymore. Read less
Image of the Tripadvisor rating Decent hotel

Sep 28, 2020 Rena0109 Las Vegas, Nevada

We’ve stayed here twice. Location is outside of town. Restaurant in hotel. Bag breakfast. Beds are very firm. Had a noisy guy above us who was awake at 4:15 getting ready for work. Elko has a lot of mine and road workers that stay. Frontage road gets busy early so stay on the south side. Reasonable rates.
Image of the Tripadvisor rating The name sounds fancy, the style looks fancy, but it was in fact, not fancy!

Sep 26, 2020 jnthnpa Saint Louis, Missouri

We stayed here for a few days – never again! While everything seemed fine at first, we quickly realized it was not. While I understand they’re apparently not done fixing/remodeling the hotel, our stay was far from good. This is a former Hilton property, and while that wouldn’t normally be something we would notice nor care about, there were… Read more
We stayed here for a few days – never again! While everything seemed fine at first, we quickly realized it was not. While I understand they’re apparently not done fixing/remodeling the hotel, our stay was far from good. This is a former Hilton property, and while that wouldn’t normally be something we would notice nor care about, there were remnants from its former namesake on the dial plates for phones in the room, and I even got an email from Orbitz telling me that the “Hilton Garden Inn Elko sent you a realtime conversation notification”, really you couldn’t even change all your info properly with Orbitz? While the exterior of the hotel and lobby looked nice, that was the extent of the remodel that we saw. Our room was gross. I say that because – the carpet in our room was stained in several places, and the room had a light smell of mildew. The tub faucet leaked, and moved around because the caulking around the base at the wall was missing. The shower head was DISGUSTING! It had so much water/calcium deposits on and inside of it, that several of the holes were clogged. The toilet seat was loose and almost came off in the middle of the night. The A/C made a loud thudding noise when we turned it on, and the front air intake cover was falling off. There was some sort of food stuck on the seat cushion of the chair. The desk had an oily residue all over it. The floor lamp behind the chair was going to fall apart if I used to much force to turn it on. And the beds were uncomfortably hard, and there was a noticeable sagging of the mattresses on the side of the bed that is next to the nightstand, so clearly haven’t been replaced in quite some time. A couple of minor inconveniences were that the ice machine on the second floor (our floor) didn’t work. We asked the front desk about it and they said it was out of order because they were waiting on a part, yet they hadn’t put up a sign indicating that it was out of order, nor was there one placed there before we left. Also, the ‘view’ out of our room was of the hotels satellite dishes, and a few a/c units on top of the lobby area. Because of COVID-19 they offered a cold version of the continental breakfast which was fine. We were told it was a juice, bottled water, two granola bars, & fruit or a muffin. However, there was no fruit, they didn’t have any juice, so it was just a bottle of warm water, & on the second day they’d run out of muffins. I get that it wasn’t a full continental breakfast because of the pandemic, but don’t say that it’s going to be certain things, and then not properly prepare to have those things in stock for paying guests during their stay. Also, on our first day when we were leaving around 9am, we walked by the business center and there was a man in there on a computer, eating and drinking. When we came back later that day around 5pm, we noticed that there were food packages and an empty water bottle sitting on the counter in there. Like seriously? I mean the guy should have cleaned up after himself, but you guys couldn’t get someone to clean this up? The only positive thing was that the staff were friendly, but being friendly doesn’t excuse the poor condition of the hotel, lack of proper food planning and quality of the guest experience. Overall, we weren’t expecting the Ritz, but this place was ridiculous. At this point, I would NOT recommend this place to anyone. Read less
Image of the Tripadvisor rating Terrible Bed

Sep 17, 2020 Gail G Barcelona, Spain

We stayed here one night on route from SLC to SF. We had a king bed on the first floor and the bed was terrible -- really! I did not sleep well and neither did my husband. I cannot recommend this hotel. Also, this hotel is not a Hilton Garden Inn.