Peppermill Resort & Spa

Nevada, USA

The hotel

What started as a simple coffee lounge, opened by two friends in 1971, has evolved into one of Reno’s most spectacular destination hotels. Winning multiple awards for its gaming, dining, and entertainment, Peppermill Reno’s one of those places you could stay inside for months – if you do venture out, you’re right in the shopping and dining district, near downtown Reno, with complimentary parking if you fancy exploring beyond the city limits. Besides the 24-hour casino and Game Lab, featuring retro arcade machines, you get 2 stunning Tuscan-flavoured pools, a 3 storey spa with secret garden, complimentary WiFi, EDGE Nightclub, copious lounges and bars, and 10 restaurants. Dining experiences range from the sublime to the ridiculous (often simultaneously): think tucking into seafood under jellyfish lights, or dining on prime steaks by a virtual aquarium. Every detail is deliciously ostentatious.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Free Parking
  • Night Club
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Casino

Where is it

Just 2 miles from downtown Reno and the Reno-Tahoe Airport, the hotel is located in the city’s shopping and dining district. Complimentary self and valet-parking.

Hotel information

All rooms with 42” LCD HDTV with pay-per-view movies, complimentary WiFi, radio alarm clock, 2 telephones, refreshment centre (fully stocked), hairdryer, iron and board, and bathrobes. Standard King Rooms (North and West Wing) are outside the main building and have 1 king-size bed, sleeping max 2 adults.
Standard Two Double Beds Rooms (North and West Wing) are outside the main building and have 2 double beds, sleeping max 4 adults.Parlor King Rooms (North and West Wing) are outside the main building and have a sitting area, and 1 king-size bed, sleeping max 2 adults.Deluxe King Rooms (Peppermill Tower) have a safe, and 1 king-size bed, sleeping max 2 adults.Deluxe Two Queen Rooms (Peppermill Tower) have city and mountain views, a safe, and 2 queen-size beds, sleeping max 4 adults.

Bimini Steakhouse (grilled steaks, chops and seafood, with virtual aquarium, dinner). Chi (Asian fine dining, Fri-Tue, dinner). Romanza (Italian fine dining, Wed-Sun, dinner). Oceana (all-you-can-eat sushi, and other seafood specialities, pasta and steak, lunch and dinner). Island Buffet (weekday breakfast, lunch and dinner, Sat brunch and dinner, Sun champagne brunch and dinner). Café Milano (24-hour, comfort food and barbecue). Biscotti’s Café (global favourites including pizza, pasta and sandwiches, with to-go menu including pastries, gelati and crepes, breakfast, lunch and dinner). Café Espresso (paninis, soups, quiches, pastries, coffees, 3.30am-midnight). Sports Deli (New York deli menu, lunch and dinner). The Pub (pub grub, cocktails, happy hour, weekday dinner, weekend lunch and dinner). Fireside Lounge (70s casino lounge, with bar, happy hour, free appetisers, music screens). Terrace Lounge (live music, happy hours, seasonal open-air terrace). Biscotti’s Bar (wines, spirits, craft beers, appetisers). Sole Poolside (cocktails and light menu, seasonal). Sports Bar (24-hour, in casino, plasma TVs). Banyan Bar (tropical themed drinks and fine wines). Casino Lounge (cocktails, music videos on 32 foot HDTV screen. Chi Bar (Asian-inspired cocktails and Chi menu, eat in and take out options). High Limit Slot Lounge. Lobby Lounge. Oceano Bar (wine and sake bar). Poker Bar (24-hour, quick bites and cocktails). Romanza Bar (Mediterranean styling). Video Cube Bar (24-hour, with cube of TVs showing sports, concerts and events). 24-hour room service*. 2 swimming pools (heated, with waterfall). 3 hot tubs. Pool cabanas* (with fridge, TV with iPod connection, fan and safe). Spa & Salon Toscana* (3 stories with indoor pool, sundeck, and secret garden, and 24 treatment rooms). Fitness centre. Casino (table games, slots, video poker and poker room, race and sports book theatre with more than 100 screens). Game Lab* (video games including retro arcade games). Nightlife including EDGE Nightclub (DJs) and live music or entertainment in many of the lounges and bars. Shops (clothing, gifts, homeware). Concierge. Complimentary WiFi.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7578)
  • Very good (2665)
  • Average (851)
  • Poor (378)
  • Terrible (279)
Image of the Tripadvisor rating All Inclusive Hotel

Jul 19, 2019 GregS932 Suisun City, California

This was my second consecutive month staying here for two nights. The room rates are excellent for the area. This casino hotel has everything for their guests. There are a multitude of restaurants making it a perfect place for a temporary stay while visiting on business. I stayed in both their Tuscany Tower and their west wing. The rooms are all… Read more
This was my second consecutive month staying here for two nights. The room rates are excellent for the area. This casino hotel has everything for their guests. There are a multitude of restaurants making it a perfect place for a temporary stay while visiting on business. I stayed in both their Tuscany Tower and their west wing. The rooms are all excellent, however the West Wing rooms on the west side (even numbered rooms) are a little noisy with the traffic noise. I ate at several of their restaurants and the service was outstanding but I’d only rate the food at a B+. The food is all good but I never had or saw anything over the top. The casino is just huge, every gaming option is available. I will always try to stay here on any future business trips to Reno. Read less
Image of the Tripadvisor rating Unmet Expectations

Jul 9, 2019 shunpiker26

Spouse & I have enjoyed the Peppermill for six years, but no longer feel like valued guests. We expected to: 1.) Receive a reservation email confirming promotional room rates and total for our stay, exclusive of fees & taxes. That didn't happen. 2.) To be given the Tuscany Tower patio suite I specifically reserved & Peppermill confirmed. The… Read more
Spouse & I have enjoyed the Peppermill for six years, but no longer feel like valued guests. We expected to: 1.) Receive a reservation email confirming promotional room rates and total for our stay, exclusive of fees & taxes. That didn't happen. 2.) To be given the Tuscany Tower patio suite I specifically reserved & Peppermill confirmed. The self-service kiosk is fast/efficient, but assigned a veranda, where we've stayed for the last two years. But I'd checked in & didn't care to stand in a long line to switch rooms. 3.) To be treated with respect & understanding when I questioned the two $190 Peppermill Tower room charges + the $70 Tuscany upgrades. Front Desk agent Katie demonstrated neither. Read less
Image of the Tripadvisor rating Nice Casino

Jul 8, 2019 Mark1662 Santa Rosa, California

If you gamble it is a nice place to do it. I stayed in the outer lower rooms and never got the chance to use the pool or spa.(but still got charged the huge resort fees') They should be honest and add the fee's to their room prices since it is a cost you cannot get out of.
Image of the Tripadvisor rating Fun family weekend at the Peppermill

Jul 6, 2019 Diane D Los Angeles, California

We held our family reunion at the Peppermill Resort and Spa Casino. It was the perfect location for all our family members from age 5 to 80! We enjoyed delicious meals at several of the onsite restaurants, we swam in the pools and jacuzzi's, rented a nice cabana for the day and enjoyed the casino too. The fitness center was clean and quite a bit… Read more
We held our family reunion at the Peppermill Resort and Spa Casino. It was the perfect location for all our family members from age 5 to 80! We enjoyed delicious meals at several of the onsite restaurants, we swam in the pools and jacuzzi's, rented a nice cabana for the day and enjoyed the casino too. The fitness center was clean and quite a bit of good equipment and they let us use the yoga room for a private family yoga class! The rooms were clean, large and we all had nice views of the pool area and mountains. All of the staff were friendly, helpful and professional. Highly recommend staying here is your travels bring you to Reno! Read less
Image of the Tripadvisor rating Exquisite!

Jul 3, 2019 dmendelss Grass Lake, Michigan

We had a wonderful time. The staff were so friendly and willing to help. The valet was included in your hotel stay. We chose a suite and it was much more than we imagined. The buffet in the hotel/casino was wonderful. On Friday's they have seafood. Our room was very well appointed. My favorite thing, was opening the curtains our first… Read more
We had a wonderful time. The staff were so friendly and willing to help. The valet was included in your hotel stay. We chose a suite and it was much more than we imagined. The buffet in the hotel/casino was wonderful. On Friday's they have seafood. Our room was very well appointed. My favorite thing, was opening the curtains our first morning and seeing the snow capped mountains. We had a great time exploring. Read less