Hyannis Harbor Hotel

Cape Cod, New England

The hotel

The Hyannis is Cape Cod's premier, newly renovated harbourfront retreat. There is an indoor, outdoor and kiddies' pool for those who fancy a splash, and a sun deck overlooking the beautiful harbour.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Safety Deposit Box
  • Internet Access
  • Restaurant

Where is it

Directly on Hyannis Harbor, overlooking the Nantucket and Martha's Vineyard Ferries. Transfer time from Boston Logan International Airport: 1 hour 30 minutes.

Hotel information

203 rooms on 2 floors in 1 building. All with balcony/terrace, air-conditioning, TV, complimentary WiFi, fridge, gourmet tea/coffee, safe, iron and board and hairdryer. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children (up to to 12 years).

The Bluewater Grille (open seasonally). The HARBORVIEW Restaurant & Bar (serving tapas, wine and cocktails). Indoor pool and outdoor pool with kids' section (seasonal). Sun deck. Hot tub. Fitness room. Complimentary WiFi. Parking*. Free ferry parking during off season (saving up to $25 on day trips).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (102)
  • Very good (63)
  • Average (51)
  • Poor (34)
  • Terrible (29)
Image of the Tripadvisor rating No Breakfast , no service

May 6, 2021 mtcspike Chester Springs, PA

I sent this email four times. Twice directly to the GM - no response Hi, I was stranded in HY and was lucky to find your hotel. The next day was just as windy and the ferries were not guaranteed to run, but we were optimistic. The first two had been cancelled and i was on the 3:05 I called to the front desk around 11:30 to ask about a late check… Read more
I sent this email four times. Twice directly to the GM - no response Hi, I was stranded in HY and was lucky to find your hotel. The next day was just as windy and the ferries were not guaranteed to run, but we were optimistic. The first two had been cancelled and i was on the 3:05 I called to the front desk around 11:30 to ask about a late check out and was told that wasn't an option. I said I just couldn't figure out what to do and Dawn said " I can't tell you what to do, but there are 21 ppl in front of you looking for clean rooms. My patio doors are blowing open!' I panicked and said I'd like to book the room. An hour later I got an email saying the ferries were resuming. I called the hotel from Main St while waiting for lunch and got vm. I left a message for Dawn asking to cancel my reservation. I called again when I got back to repack and was told Dawn was 'not around' and reservation was non-refundable. I understand these are difficult times. And instead of a full refund I'm wondering if you'd consider offering me a credit for the room I could not use. I am very much looking forward to your reply Thanks for your help Read less
Image of the Tripadvisor rating Steps from the ferry

May 1, 2021 cherylfee Mystic, Connecticut

Booked this place for the proximity to the Nantucket ferry. Tower rooms are updated and huge. Super clean. Restaurants literally outside your door. Staff is friendly, check in was seamless and parking convenient. Obviously location is excellent. Beautiful spot to relax and watch all the waterfront activity
Image of the Tripadvisor rating Terrible experience

Apr 19, 2021 sharongC7553OL

I called the hotel and asked for a room with a harbor view.We were told we had a harbor view room in the towers building.When we arrived we checked in and and went to our room.It was on the first floor with a view of the dumpster and a filthy area of junk all over the ground.We went back and they said the only other room they would give us was the… Read more
I called the hotel and asked for a room with a harbor view.We were told we had a harbor view room in the towers building.When we arrived we checked in and and went to our room.It was on the first floor with a view of the dumpster and a filthy area of junk all over the ground.We went back and they said the only other room they would give us was the room next door with the same view.Be aware the pictures on the website look nothing like the rooms or the grounds.The room looked dirty,smelled musty and there was no way I was staying there.We left and were able to get a room at Anchor inn.Do yourself a favor and book there instead.The hotel is directly on the harbor and all the rooms have great views.The rooms at Hyannis harbor hotel have views of the filthy dumpster and storage area or if you are lucky the parking lot! Read less
Image of the Tripadvisor rating Terrible experience

Jan 5, 2021 Swimmer1993

Terrible experience! We booked a suite months ago. We always like to stay at the one we booked. When we arrived, we were put in a downgraded room at the same rate. We were only told the room we wanted needed to be “deep cleaned” and supposedly it would take days. We asked for the manager Heather Powers to call us. When she did, she was rude,… Read more
Terrible experience! We booked a suite months ago. We always like to stay at the one we booked. When we arrived, we were put in a downgraded room at the same rate. We were only told the room we wanted needed to be “deep cleaned” and supposedly it would take days. We asked for the manager Heather Powers to call us. When she did, she was rude, didn’t offer to have the room cleaning expedited, and she was confident the downgraded room was equivalent. They were completely different. The room we liked had a nice jacuzzi, a private toilet area and a giant shower. The “equivalent “ room only had a standard shower and no private toilet. The layout wasn’t nice like the one we booked either. The manager went so far as to say she could not verify that we’ve stayed 4 times in the past year. The point of telling her that was to let her know we were loyal customers. It didn’t matter. We asked if there was anyway to have the room cleaned that night, she refused. Where was the effort to provide customer service? This place sucks. Quite honestly, something has gone wrong every time we’ve stayed but we kept going back because we like the area. The last time we came they put us in the wrong room. They moved us after we complained which was an inconvenience since we had to move all of our stuff. This time the manager Heather Powers did nothing to rectify the situation and officially ruined this hotel for us. We took our things and walked out and found another hotel. We’ll NEVER go back. I strongly advise you NOT to go here!! All of the staff is ambivalent and each time we’ve stayed it’s always been the same attitude. Terrible!! Read less
Image of the Tripadvisor rating Short and Pleasant Stay

Oct 12, 2020 ceriksen45 New Providence Island

This is a nice hotel that is well positioned in Hyannis to explore Cape Cod at a reasonable price. The rooms were clean and comfortable. I traveled with my wife and three young children and we were treated well. We would come back to this hotel.