Portland Harbor Hotel

Maine, New England

Garden View Room, Portland Harbor Hotel, Maine, Boston, USA
Courtyard, Portland Harbor Hotel, Maine, Boston, East Coast, USA
Garden View Room, Portland Harbor Hotel, Maine, Boston, USA
Courtyard, Portland Harbor Hotel, Maine, Boston, East Coast, USA

The hotel

Located in the heart of the Old Port, relax in one of Portland's most inviting hotels. It’s the little things that make a difference when you’re away from home. And Portland Harbor Hotel’s thought of them all – little wonder it’s received the AAA Four Diamond Award for the last 12 years. There’s the complimentary Starbucks coffee each morning; the free bikes for exploring downtown Portland (and free town car if you fancy a more leisurely ride); the bar bites accompanying that day’s martini special at the happy hour; the chance to taste Maine’s famous seafood at Eves at the Garden; and the turndown service with a naughty pre-bedtime chocolate).

Amenities

  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Bicycle Rental
  • Restaurant

Where is it

In the Old Port district Portland and near the Arts zone, with their galleries and museums, live music venues, restaurants, and nightly entertainment, this hotel is opposite boutiques and gift shops, and a stroll from markets, and a short drive from popular Maine beaches. Transfer time from Boston Logan International Airport: 1 hour 45 minutes.

Hotel information

101 rooms and suites. All with air-conditioning, TV with cable channels, complimentary WiFi, alarm clock, telephone, fridge, hairdryer, iron and board, bathrobes and slippers, weekday USA Today, and turndown service. Cots and playpens available on request. Deluxe Rooms are warm and inviting with city views and have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Eves at the Garden (local Maine seafood and steaks menu, dining room and seasonal courtyard garden dining, breakfast, lunch, dinner, late night bites, and Sunday brunch, happy hour Monday-Thursday 4:00pm-6:00pm). Lobby Lounge (part of Eves at the Garden, 4:00pm-11:00pm). Complimentary morning Starbucks coffee. Annual Ice Bar (selected winter dates only). Room service* (24-hour). Fitness room. Bikes (subject to availability, with helmets). Town car service (to all downtown restaurants and attractions, Portland Jetport, and Amtrak station). Concierge. Nanny services*. Laundry/dry-cleaning service*. Complimentary WiFi. Valet parking $20 plus tax per day (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1126)
  • Very good (390)
  • Average (151)
  • Poor (72)
  • Terrible (39)
Image of the Tripadvisor rating PHH

Jun 11, 2019 Ibmiller

Great location - easy walking distance to everything in downtown Portland. Rooms are old, but fine, however bathrooms are updated, which is nice. Also, the concierge is friendly and the kindly offer airport transportation. The WiFi is not good, though. Annoying at times.
Image of the Tripadvisor rating Lovely hotel in Portland!

Jun 10, 2019 Odyssey30621715427 Tucson, Arizona

We enjoyed our stay at the Portland Harbor Hotel. The room was lovely and the staff delightful. The fitness room was well equipped. Blue fin was excellent. The valet service was also very efficient and welcoming.
Image of the Tripadvisor rating Perfect hotel in the heart of Old Port

Jun 9, 2019 Voyage14726639944

The PHH is located in the center of bustling Old Port, Portland. You can walk to the wharf and all the restaurants Portland is famous for. The staff is extremely friendly and will go out of their way to make your stay more enjoyable. The hotel has is very well maintained and the large outdoor space with a fire pit is unexpected in a metropolitan… Read more
The PHH is located in the center of bustling Old Port, Portland. You can walk to the wharf and all the restaurants Portland is famous for. The staff is extremely friendly and will go out of their way to make your stay more enjoyable. The hotel has is very well maintained and the large outdoor space with a fire pit is unexpected in a metropolitan hotel like this. Our Junior Suite was clean, well appointed and had just the right amount of space to stretch out after walking Portland. We would definitely put PHH on the top of our list when we return to Portland. Read less
Image of the Tripadvisor rating Foreigners beware!

Jun 7, 2019 Mick48Oxford Oxford

Looking through the reviews of this hotel there seems to be a pattern. Non-US citizens get the sub-standard rooms. We stayed for two nights on a deal with our American friends. We both booked the same deal at the same time and yet their room had chairs, large windows and a bed that could be accessed comfortably from either side. It was also airy… Read more
Looking through the reviews of this hotel there seems to be a pattern. Non-US citizens get the sub-standard rooms. We stayed for two nights on a deal with our American friends. We both booked the same deal at the same time and yet their room had chairs, large windows and a bed that could be accessed comfortably from either side. It was also airy and spacious. Our room (220) was, by comparison, a cupboard. Nowhere to sit, no view, not even the signature chocolate lobster on the first night! Did I complain? You bet I did! But the hotel pursues a very flexible pricing policy (i.e. they charge what they can get away with) and I was told I could purchase an upgrade if I didn’t like the room. Having already paid $350 for the first night I was reluctant to pay again just to have somewhere to sit and declined the invitation. I have travelled extensively in the USA but have never encountered such an uncaring hotel at such outrageous prices. From all the favourable reviews on this site from US citizens I can only assume that overseas visitors are assumed to have lower standards. It entirely ruined the holiday and, if I didn’t know better, would have given me a very poor impression of American hospitality. Read less
Image of the Tripadvisor rating perfect location

Jun 7, 2019 mainehatty maine

The hotel's location on Fore street, only one block up from the waterfront, was ideal. We could walk to nice shops, great restaurants and along the waterfront. The hotel lobby is lovely as well as their center garden area. the staff was very friendly and helpful. Our only complaint is about the room. The photos on the website show sun filled rooms… Read more
The hotel's location on Fore street, only one block up from the waterfront, was ideal. We could walk to nice shops, great restaurants and along the waterfront. The hotel lobby is lovely as well as their center garden area. the staff was very friendly and helpful. Our only complaint is about the room. The photos on the website show sun filled rooms with white bedcovers and red accents. Our room was dark and uninteresting and once everything was tallied for the one night, very expensive. Read less