Portland Harbor Hotel

Maine, New England

Garden View Room, Portland Harbor Hotel, Maine, Boston, USA
Courtyard, Portland Harbor Hotel, Maine, Boston, East Coast, USA
Garden View Room, Portland Harbor Hotel, Maine, Boston, USA
Courtyard, Portland Harbor Hotel, Maine, Boston, East Coast, USA

The hotel

Located in the heart of the Old Port, relax in one of Portland's most inviting hotels. It’s the little things that make a difference when you’re away from home. And Portland Harbor Hotel’s thought of them all – little wonder it’s received the AAA Four Diamond Award for the last 12 years. There’s the complimentary Starbucks coffee each morning; the free bikes for exploring downtown Portland (and free town car if you fancy a more leisurely ride); the bar bites accompanying that day’s martini special at the happy hour; the chance to taste Maine’s famous seafood at Eves at the Garden; and the turndown service with a naughty pre-bedtime chocolate).

Amenities

  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Bicycle Rental
  • Restaurant

Where is it

In the Old Port district Portland and near the Arts zone, with their galleries and museums, live music venues, restaurants, and nightly entertainment, this hotel is opposite boutiques and gift shops, and a stroll from markets, and a short drive from popular Maine beaches. Transfer time from Boston Logan International Airport: 1 hour 45 minutes.

Hotel information

101 rooms and suites. All with air-conditioning, TV with cable channels, complimentary WiFi, alarm clock, telephone, fridge, hairdryer, iron and board, bathrobes and slippers, weekday USA Today, and turndown service. Cots and playpens available on request. Deluxe Rooms are warm and inviting with city views and have 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Eves at the Garden (local Maine seafood and steaks menu, dining room and seasonal courtyard garden dining, breakfast, lunch, dinner, late night bites, and Sunday brunch, happy hour Monday-Thursday 4:00pm-6:00pm). Lobby Lounge (part of Eves at the Garden, 4:00pm-11:00pm). Complimentary morning Starbucks coffee. Annual Ice Bar (selected winter dates only). Room service* (24-hour). Fitness room. Bikes (subject to availability, with helmets). Town car service (to all downtown restaurants and attractions, Portland Jetport, and Amtrak station). Concierge. Nanny services*. Laundry/dry-cleaning service*. Complimentary WiFi. Valet parking $20 plus tax per day (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1201)
  • Very good (416)
  • Average (168)
  • Poor (78)
  • Terrible (46)
Image of the Tripadvisor rating Perfect location.

Jul 23, 2021 MinnAvidTraveler Minneapolis, Minnesota

We stayed 2 nights in July. It is charming and in a great location. We did not need Housekeeping and frankly, I’m happy they aren’t doing that for short stays. Life is different now. I don’t change my sheets at home everyday, I don’t expect that at a Hotel. You are paying for charm, location, Decor and staff. Covid has upended things… Read more
We stayed 2 nights in July. It is charming and in a great location. We did not need Housekeeping and frankly, I’m happy they aren’t doing that for short stays. Life is different now. I don’t change my sheets at home everyday, I don’t expect that at a Hotel. You are paying for charm, location, Decor and staff. Covid has upended things forever. Be nice. I would stay here again in a heartbeat. We had a King Jr. overlooking the inner Courtyard and it was lovely. Quiet and peaceful. Meal in Bluefin was very good and simple. Everyone we met had a smile on their face. Tip these people. They work hard. Read less
Image of the Tripadvisor rating A lovely place to stay in central Portland

Jul 20, 2021 atb1990 Boston, Massachusetts

Stayed here for a few days this weekend and really liked the hotel. The common spaces and our room felt clean and new, and the staff was friendly, courteous, and helpful. The location is great: you're right near Commercial Street and the Waterfront and within several blocks' of so many of the best restaurants in the city. The in-house bar and… Read more
Stayed here for a few days this weekend and really liked the hotel. The common spaces and our room felt clean and new, and the staff was friendly, courteous, and helpful. The location is great: you're right near Commercial Street and the Waterfront and within several blocks' of so many of the best restaurants in the city. The in-house bar and restaurant were nice to have, too. Our bed was very comfortable and the room was well furnished overall, though the doors weren't quite sound-proof enough. And the water pressure was amazingly strong. Just one or two issues. One was price. The rates felt a bit high for what it was, but that was probably due to high demand: the city was all but overrun by tourists this summer, and it wasn't really possible to find a better deal at any other hotel. Given the location and amenities at this hotel, we could deal with it. The other was an issue with booking: we first booked online and then decided to push our booking back by some weeks. We called and changed it on the phone, but then didn't receive a confirmation email for a long time, and when we did the dates were off by a few days, and they couldn't switch to the originally requested dates at the same rate. Fortunately our schedule was flexible and we were able to accommodate the dates we got, but this was a little frustrating and might have caused more problems under more circumstances. Even in these interactions, however, everyone was friendly and as helpful as they could be throughout, and I would still recommend this hotel to others! Read less
Image of the Tripadvisor rating Overpriced, no service

Jul 18, 2021 englishhh New York City, New York

Paid over $1000 for 2 nights in standard room. Left a pair of pants in the closet, been calling for a week, no response at all, left messages, went on their website, nothing. Drove up, no one in parking garage, self parked, and then were asked to leave our car with parking attendent who showed up 15 minutes later. No help with luggage. No… Read more
Paid over $1000 for 2 nights in standard room. Left a pair of pants in the closet, been calling for a week, no response at all, left messages, went on their website, nothing. Drove up, no one in parking garage, self parked, and then were asked to leave our car with parking attendent who showed up 15 minutes later. No help with luggage. No housekeeping while we were there. Spend your money somewhere else. Read less
Image of the Tripadvisor rating Over Priced with few Amenities

Jul 17, 2021 icmiaoulis Nassau, New Providence Island

Poor service. No housekeeping. Staff Unknowledgeable of city with few recommendations . Upon checking out, requested a cab at front desk, which never showed up. No shuttle service to station. A kind guest offered us transportation
Image of the Tripadvisor rating Good location

Jul 10, 2021 DJMNC

We stayed here for 2 nights on our way back from Bar Harbor. While I understand due to COVID they weren't serving breakfast (you had to order it packaged) and there was no cleaning service, we had the opposite experience in Bar Harbor where the hotel there was fully functional and there were alot more people staying there. There was a coffee tray… Read more
We stayed here for 2 nights on our way back from Bar Harbor. While I understand due to COVID they weren't serving breakfast (you had to order it packaged) and there was no cleaning service, we had the opposite experience in Bar Harbor where the hotel there was fully functional and there were alot more people staying there. There was a coffee tray and glasses left out in the room down our hall, we noticed it when we arrived to our room and the same tray stayed there for the entire 3 days. Maybe they didn't have enough staff. The rooms were clean, a little dated. Our windows were old and the bathroom lights would flicker off when we were in the shower. It was an okay hotel but for the price not worth it, however the location was very convenient. Read less