Orchards Hotel

Massachusetts, New England

The hotel

You’ll feel right at home at Orchards Hotel – in fact, it feels just like you’re staying in someone’s home (albeit a pretty fancy one). That’s down to little details like freshly baked cookies with your turndown service. And to the bespoke guestrooms, each individually designed. And to the homely breakfasts, with pantry options like oatmeal and everything from eggs benedict to full fried breakfasts. And to the intimate spaces for relaxation – from the cosy fireside lounge with its Steinway piano, to the ‘secret gardens’ embracing the pond and swimming pool with mature planting, quiet terraces, and an intimate feel. But this Berkshire Mountains hideaway, a stroll from downtown Williamstown, also comes with contemporary luxuries, including a fitness centre, complimentary parking and WiFi, and the upscale twists on comfort food classics of its elegant restaurant, like Lobster Mac & Cheese.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Williamstown, this hotel is just a stroll from the Williams College campus and the downtown zone’s shopping and dining opportunities. It’s also less than a mile from Williams College Museum of Art, 2 miles from The Clark Art Institute, less than 5 miles from MASS MoCA, and within a short drive of golf courses. Drive a little further and you’ll find attractions like Berkshire Museum, Bennington Museum, and Hancock Shaker Village. Transfer time from Boston Logan International Airport: 3 hours.

Hotel information

All rooms with bespoke décor, activity table and chairs (for games or afternoon tea), LCD HDTV, CD MP3 line alarm clock radio, safe, hairdryer, iron and board and bathrobes. Standard Rooms are 280 sq ft and have a bay window with views of the Berkshire Mountains with 1 king-size or 2 double beds, sleeping maximum 2 adults.

Gala Restaurant & Bar (International menu mixing fine dining and comfort food classics, open for breakfast, dinner and Sunday brunch). Outdoor swimming pool. 24-hour fitness centre. Garden courtyard. Living Room (with piano and fireplace). Concierge. Complimentary WiFi. Parking available* (complimentary Tesla charging stations also available).

*Denotes local charge

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (222)
  • Very good (170)
  • Average (92)
  • Poor (48)
  • Terrible (28)
Image of the Tripadvisor rating Not honoring cancellation policy

Jul 18, 2020 272barbarag Newton, Massachusetts

I booked 4 rooms for 4th of July weekend and they took $289 Twice ! So they are holding almost $600 of my money even though I canceled two months prior and was well ahead of timing to get a complete refund. Janelle is the manager and one time out of the 15 times I called she answered the phone and said she was not authorized to credit me. She… Read more
I booked 4 rooms for 4th of July weekend and they took $289 Twice ! So they are holding almost $600 of my money even though I canceled two months prior and was well ahead of timing to get a complete refund. Janelle is the manager and one time out of the 15 times I called she answered the phone and said she was not authorized to credit me. She said it was a corporate matter and she didn’t have any power. The corporation is called Hay Creek Hotels and They don’t answer the phone and I don’t return calls either. I know there is COVID-19 however a return phone call would be courteous and respectful!!! Did they go out of business? Read less
Image of the Tripadvisor rating Not honoring cancellation policy

Jul 17, 2020 TaffiePa Waverly, Pennsylvania

I cancelled in early May for a July stay. Have not received my 222.00 deposit as of this date July 17. I was told by a manager in early June to expect my refund in two months from my cancellation date. That has come and gone. I cannot get through to a person by phone to discuss the matter. What is going on at this hotel?
Image of the Tripadvisor rating Huge disappointment

Mar 11, 2020 KimHolly382 Cumberland, Rhode Island

it is filled with contradictions...tacky entry and fountain, but beautiful antiques and moldings inside. Pathetic fitness center, but lovely fabrics and floral arrangements. Comfortable bed in a large room, but horrible avocado green bathroom. The worst of it was the fact that they advertise an attached restaurant and bar that have been closed for… Read more
it is filled with contradictions...tacky entry and fountain, but beautiful antiques and moldings inside. Pathetic fitness center, but lovely fabrics and floral arrangements. Comfortable bed in a large room, but horrible avocado green bathroom. The worst of it was the fact that they advertise an attached restaurant and bar that have been closed for the better part of a year...we would NEVER have chosen to stay there had we known. Read less
Image of the Tripadvisor rating Pleasantly surprised!

Feb 29, 2020 Susan G Westport, United States

Giant Room. HUGE room, actually. Large bath. Bath was clean, marble tile floor with tub and shower. Bath was definitely a little dated and room is not done in the chic decor done typically in new hotels, but it was nice. Hallways were pretty with wood and sconces, but need new carpets.I appreciated the hot water urn for tea that was only used… Read more
Giant Room. HUGE room, actually. Large bath. Bath was clean, marble tile floor with tub and shower. Bath was definitely a little dated and room is not done in the chic decor done typically in new hotels, but it was nice. Hallways were pretty with wood and sconces, but need new carpets.I appreciated the hot water urn for tea that was only used for hot water. Tea drinkers will understand - my tea didn't taste like old coffee! 24/7 coffee/tea in lobby/living room with cookies and roaring fire is nice touch. Not a great exercise room, but there is a sign that says they are updating it. Read less
Image of the Tripadvisor rating Slept with our clothes on (Valentines Day)

Feb 17, 2020 154mattj Glen Rock, New Jersey, United States

The heat in our room was not working. Staff attempted to fix it but no changes in temperature (60's). We slept fully clothed both nights (Valentines Day and the following night), even with the extra two blankets. Large room and bathroom, although the bathroom was definitely 'dated' (think not-quite-pink toilet, tub and sinks). Wireless… Read more
The heat in our room was not working. Staff attempted to fix it but no changes in temperature (60's). We slept fully clothed both nights (Valentines Day and the following night), even with the extra two blankets. Large room and bathroom, although the bathroom was definitely 'dated' (think not-quite-pink toilet, tub and sinks). Wireless internet service was among the best, so they did have that done properly. Read less