Orchards Hotel

Massachusetts, New England

The hotel

You’ll feel right at home at Orchards Hotel – in fact, it feels just like you’re staying in someone’s home (albeit a pretty fancy one). That’s down to little details like freshly baked cookies with your turndown service. And to the bespoke guestrooms, each individually designed. And to the homely breakfasts, with pantry options like oatmeal and everything from eggs benedict to full fried breakfasts. And to the intimate spaces for relaxation – from the cosy fireside lounge with its Steinway piano, to the ‘secret gardens’ embracing the pond and swimming pool with mature planting, quiet terraces, and an intimate feel. But this Berkshire Mountains hideaway, a stroll from downtown Williamstown, also comes with contemporary luxuries, including a fitness centre, complimentary parking and WiFi, and the upscale twists on comfort food classics of its elegant restaurant, like Lobster Mac & Cheese.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Williamstown, this hotel is just a stroll from the Williams College campus and the downtown zone’s shopping and dining opportunities. It’s also less than a mile from Williams College Museum of Art, 2 miles from The Clark Art Institute, less than 5 miles from MASS MoCA, and within a short drive of golf courses. Drive a little further and you’ll find attractions like Berkshire Museum, Bennington Museum, and Hancock Shaker Village. Transfer time from Boston Logan International Airport: 3 hours.

Hotel information

All rooms with bespoke décor, activity table and chairs (for games or afternoon tea), LCD HDTV, complimentary WiFi, CD MP3 line alarm clock radio, safe, hairdryer, iron and board, and bathrobes. Standard Rooms are 280 sq ft and have a bay window with views of the Berkshire Mountains with 1 king-size or 2 double beds, sleeping maximum 2 adults.

Gala Restaurant & Bar (International menu mixing fine dining and comfort food classics, open for breakfast, dinner, and Sunday brunch). Outdoor swimming pool. 24-hour fitness centre. Garden courtyard (with pond and dining terrace). Living Room (with piano and fireplace). Complimentary WiFi. Concierge. Surprise and Delight (nightly turndown service with treats like freshly baked cookies). Parking available* (complimentary Tesla charging stations also available).

*Denotes local charge

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (210)
  • Very good (162)
  • Average (80)
  • Poor (35)
  • Terrible (20)
Image of the Tripadvisor rating Relaxing stay in a suite

May 19, 2019 blondiegirl1012 Somerville, Massachusetts

We had a wonderful stay at the Orchards. Upon arrival there was no wait at the front desk to check in and we were greeted right away by a very friendly woman who quickly got us our room keys. Unfortunately when we got to door of our room, the keys didn’t work. My husband took the elevator back down to the front desk and returned with the nice… Read more
We had a wonderful stay at the Orchards. Upon arrival there was no wait at the front desk to check in and we were greeted right away by a very friendly woman who quickly got us our room keys. Unfortunately when we got to door of our room, the keys didn’t work. My husband took the elevator back down to the front desk and returned with the nice woman who checked us in and kindly helped us get the door open with a new set of keys. Once we were in the room we were impressed with the size of the suite. There is a sitting room with tv and fireplace. Then the bedroom which included a small dining table/chairs and desk in addition to the 4 poster bed. The bathroom is fantastic. There was a separate vanity area with large makeup mirror and sink. Then you enter though a pocket door (which doesn’t close all the way so be mindful if you are traveling with someone who isn’t your spouse). There is another large sink, a stand up shower with multiple jets, an enormous jetted tub and separate water closet with a toilet and bidet. We really appreciated the turn down service with the cookies! The only somewhat negative point I will mention are the extremely firm squeaky mattress. No other complaints though. Thank you for a lovely stay. Read less
Image of the Tripadvisor rating Terrible

Apr 21, 2019 Rose6969 New York

Upon arrival in our room it was stiflingly hot. The temperature on the thermostat read 79 degrees. We tried to adjust the temperature down and were unable to. We called reception and were informed that they would turn the heat off to our room and that the central air cooling system was not working. They offered us a fan. One of the two… Read more
Upon arrival in our room it was stiflingly hot. The temperature on the thermostat read 79 degrees. We tried to adjust the temperature down and were unable to. We called reception and were informed that they would turn the heat off to our room and that the central air cooling system was not working. They offered us a fan. One of the two windows in the room was broken and would not stay open. All night the temperature did not drop below 80 degrees. The curtains had to be left open to allow air to come in. So did light from four flood lights lighting up the building across the parking lot. We got no sleep. Reception offered to move us to another room for our second night. I went to the room spoke with the departing guests to be informed they had the same horrible experience. In addition the ice machine was broken, the furniture in our room shabby, specifically a cracked toilet seat, a chair with a loose arm, and various marks and nicks on the other pieces. This hotel has seen better days. Read less
Image of the Tripadvisor rating Old-school property, needs an update

Apr 15, 2019 Sportlaan Boston, Massachusetts

I got an inexpensive rate here for a business trip- it looks nothing like the photos online- it REALLY needs an update- pink bath tubs and toilets in the bathrooms, straight out of the 70s. Loud HVAC in rooms. Only saving grace is the bed was comfortable and toiletries were decent and the rate wasn't expensive.
Image of the Tripadvisor rating Disguisting and decieving

Mar 22, 2019 aydubs1

This hotel looks nothing like the pictures that are advertised. It's dark, run down and is in dire need of updating. Not only were the bed sheets pilly, but I found hair on the linens before we even got into the bed. If that wasn't gross enough, there was an infestation of ants in our bathroom. We decided not to stay the night, in fear there might… Read more
This hotel looks nothing like the pictures that are advertised. It's dark, run down and is in dire need of updating. Not only were the bed sheets pilly, but I found hair on the linens before we even got into the bed. If that wasn't gross enough, there was an infestation of ants in our bathroom. We decided not to stay the night, in fear there might also be bedbugs. The employee at the front desk kindly issued us a full refund. I went to check my bank account a few days later and saw that they RECHARGED my credit card AFTER issuing me a refund. Totally unprofessional and definitely illegal. This place is sketchy as hell. Save yourself a headache and stay anywhere but here. Read less
Image of the Tripadvisor rating Shabby chic

Mar 17, 2019 Easyriders2015 Great Barrington, Massachusetts

It’s about a good night’s sleep after all. Yes, we had one. But their publicity as a five star experience is so overdone and skewed from reality. Mostly due to the extremely dated and run down look of the building and property. Everything looks beat up. Patches galore on the roof, garden walls rumbling down, fake brick heaving with black tar… Read more
It’s about a good night’s sleep after all. Yes, we had one. But their publicity as a five star experience is so overdone and skewed from reality. Mostly due to the extremely dated and run down look of the building and property. Everything looks beat up. Patches galore on the roof, garden walls rumbling down, fake brick heaving with black tar repairs, bathrooms need an update and makeover, hand rails and wood work that need refinishing, very worn out. Pictures in the brochures don’t match the current set up. It felt unfestive and very tired. But for the price we had a huge bedroom and comfy sleep. Ps. Watch for the hidden 10.00 ‘facility’ fee when you check out. It should be up front or stated on booking. Read less