Red Lion Inn

Massachusetts, New England

Standard Room
Restaurant, Red Lion Inn, Williamstown, Massachusetts, New England, USA
Standard Room
Restaurant, Red Lion Inn, Williamstown, Massachusetts, New England, USA

The hotel

Welcoming guests through its doors for two centuries, the Red Lion Inn is an experience as well as a joy. Antique-filled guest rooms and suites are bursting with characters and boast a good range of mod cons, combining the best of then and now. Amenities are very up-to-date with a fabulous heated swimming pool and a hot tub at your disposal. Also take advantage of the historic pool house, relaxing with a cocktail or playing a rousing game of Ping-Pong. For the health conscious, there’s a fitness centre and an in-room massage service to soothe tired limbs. The Red Lion is also renowned for its outstanding restaurant and New England hospitality. The emphasis is on local, sustainable, farm-to-table cuisine with an award-winning wine selection to accompany your dishes. When the weather’s nice, dine al-fresco, soaking up the unique charm of your surrounds.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Main Street, in the heart of Stockbridge.

Hotel information

125 unique rooms full of character and charm. All of which are air-conditioned with satellite TV, DVD player, telephone, complimentary WiFi, tea/coffee maker, some with mini-fridge, hairdryer, safety deposit box, bathrobes, iron and board. Main Inn Rooms 1 queen-size bed, sleeping max 2 adults.

Main Dining Room (breakfast, lunch and dinner). Widow Bingham’s Tavern (lunch and dinner). The Lion’s Den Pub. Heated outdoor swimming pool and hot tub. Fitness centre. In-room massage service*. Regular live entertainment. Complimentary WiFi. The Red Lion Gift Shop. Laundry/dry cleaning facilities*. Limited room service*. Complimentary self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (640)
  • Very good (415)
  • Average (186)
  • Poor (98)
  • Terrible (43)
Image of the Tripadvisor rating Maple Glen Stay

Sep 24, 2020 Henry H Cape May, New Jersey

Prior to reserving a room at the Red Lion Inn I spent quite a bit of time reading TripAdvisor reviews. Many of the reviews recommend choosing a room in the Maple Glen Building. We did that and were pleased with the interesting furnishings, modern bathroom and comfortable bedding. The room was exactly what we expected based on the Maple Glen photos… Read more
Prior to reserving a room at the Red Lion Inn I spent quite a bit of time reading TripAdvisor reviews. Many of the reviews recommend choosing a room in the Maple Glen Building. We did that and were pleased with the interesting furnishings, modern bathroom and comfortable bedding. The room was exactly what we expected based on the Maple Glen photos posted on TripAdvisor. Parking is convenient, right behind the building and appreciated since it is a challenge trying to find a spot near the main inn. We made a dinner reservation in advance through Open Table. That’s a good idea because of the reduced capacity due to Covid-19. We were aware that dining at the Red Lion is not inexpensive but fortunately we had good service and we enjoyed our entree choices, traditional Turkey dinner and steak. We recommend visiting the nearby Norman Rockwell museum. Note that advance reservations are needed for the museum during the pandemic. Check in and check out were quick and easy. Read less
Image of the Tripadvisor rating A charming and comfortable stay

Sep 23, 2020 on_the_road1998 New York City, New York

I’ve been by the Red Lion Inn so many times when I’ve visited friends in the Berkshires, but this was our first stay. It won’t be our last. We found it comfortable and charming in every way, even though there are definitely areas that could use a coat of paint. We stayed in the Maple Glen building, so I can’t give an opinion on the rooms in the… Read more
I’ve been by the Red Lion Inn so many times when I’ve visited friends in the Berkshires, but this was our first stay. It won’t be our last. We found it comfortable and charming in every way, even though there are definitely areas that could use a coat of paint. We stayed in the Maple Glen building, so I can’t give an opinion on the rooms in the historic, older inn. Our room was spacious, well maintained and had a great bed, pillows and bed linens and a very nice bathroom. We loved sitting on the front porch, though route 7 is not exactly calm. We had a very good dinner on the restaurant porch (we are still not up to eating inside at restaurants). The wine list was good and the mark-ups were not insane the way they are in most major cities. A plus is that you can walk to most all of the village. Just to let people know, the pricing for lodging in the Berkshires varies wildly, from extraordinarily high in summer and Fall foliage season, to quite reasonable the week we were there. Read less
Image of the Tripadvisor rating OMG awful

Sep 19, 2020 cucina516 Brooklyn, New York

I booked 2 nights because I thought this was THE hotel in Stockbridge. Normally I’m an avid researcher and read reviews before I stay somewhere, but again, I thought this was the place to go. Boy, was I wrong. From the moment we entered the lobby I had a bad feeling. The place was run down and dated, but I was shocked when we got to our room. We… Read more
I booked 2 nights because I thought this was THE hotel in Stockbridge. Normally I’m an avid researcher and read reviews before I stay somewhere, but again, I thought this was the place to go. Boy, was I wrong. From the moment we entered the lobby I had a bad feeling. The place was run down and dated, but I was shocked when we got to our room. We were given room 302 in the main building. As we walked down the long hallway, we noticed the crooked furniture as the floors are so uneven, the dirty carpets, the cracked walls. We had a creepy feeling. As we got to the door to the room we noticed a gap of about 2 inches on the top of the door, you could see right in. As we entered we were shocked at the state of the room furniture. Ripped and dirty upholstery on the chairs, old dusty wallpaper, dirty windows and ledges, the door leading to a balcony has a ripped screen and the door also had a gap at the top. None of the doors aligned. We went to lock the door and the lock was so misaligned it wouldn’t close all the way. Great security. In this time of COVID, we expected extra sanitizing and cleaning precautions, but we felt the room hadn’t been cleaned at all! Hope we don’t get sick! I thought of canceling the second night but could not find a room vacancy at a highly-rated B&B nearby (which I didn’t know about prior) and wasn’t sure if I’d be refunded the charge. Sleeping was awful, the pillows are soft, the room was freezing, the fireplace didn’t work...I could go on and on. Another thing I noticed was every time we went to the elevator, or got off of it on our floor, there was a wastebasket by the computer desk that was never emptied in 3 days! There was the same empty bottle of wine and dirty papers each time we passed. What is housekeeping doing? We were told our room would not be entered due to COVID, so they should be less busy! Come on Red Lion Inn, these things are not quaint, antiques don’t have to be just OLD, and this is not charming! Read less
Image of the Tripadvisor rating Really sad experience, I have no idea how they keep the doors open.

Sep 9, 2020 jeffreyrO6586MG

I understand old buildings and their charm, but there is a fine line between charming and run down. The Red Lion Inn is leaning towards run down at this point. That is fine, but charge accordingly and don't portray yourself as a high-end experience. Upon checking in the person was friendly and gave us an overview of the grounds on a paper map. … Read more
I understand old buildings and their charm, but there is a fine line between charming and run down. The Red Lion Inn is leaning towards run down at this point. That is fine, but charge accordingly and don't portray yourself as a high-end experience. Upon checking in the person was friendly and gave us an overview of the grounds on a paper map. Our room (room 232) had an HVAC system that was making loud tapping noises constantly, even if you turned it off. I can't imagine putting a guest in this room. The bathroom was modern and the room was clean. The furniture leaned towards yard sale finds more than antiques in my opinion. The pool area was just bad. the water was so murky that you could not see the bottom of the pool at the 3 foot marker. There was nobody in it with the exception of a child that didn't know any better. No music playing, no service (maybe COVID related), just kind of depressing. The surrounding buildings have peeling paint, roofs that need attention and landscaping that is mostly ignored. There seems to be no customer service training, either that or a management issue that doesn't oversee the experience. Upon checking out nobody asked us how our room or experience was...isn't that a staple in the service industry? Since they did not ask I figured I would share my experience here. The front porch is their main focus, with servers running in and out of the front doors and ignoring guests that are actually staying at the property. Upon leaving after checkout two different servers walked in front of me and just let the door close in front of my while my hands were full with luggage. The hotel is misleading, presenting themselves as delivering an amazing experience, which was not the case. Standard franchise hotels have a superior experience and seem to care more about their guests. I understand that the grounds and hotel are tired, but blow people away with amazing service and they will look beyond that. We were contemplating staying two nights and glad that we just booked one. I am not sure where the money is going, but it clearly isn't back into the property. This is the toughest review that I have left on one of the most expensive properties I have stayed in. Read less
Image of the Tripadvisor rating Just what you would expect

Sep 9, 2020 Michael K NY

We haven't been here for 20 or more years, and nothing has changed. That's good and bad; more good than bad. We stayed in a suite in one of their buildings around the corner from the main house. It was everything you could want in a suite and more. You could cook a full dinner if you wished with all the kitchen supplies that are in the suite. Well… Read more
We haven't been here for 20 or more years, and nothing has changed. That's good and bad; more good than bad. We stayed in a suite in one of their buildings around the corner from the main house. It was everything you could want in a suite and more. You could cook a full dinner if you wished with all the kitchen supplies that are in the suite. Well worth the $ if you like having coffee and tea in the morning in your room. The Red Lion is, of course, a very old inn, and it does show a bit of wear around the edges. That is to be expected, I think, and no big deal unless you are awfully picky. We had dinner on the porch, and it was very pleasant, albeit there is a lot of commercial traffic in this tiny town. The staff is excellent all. I do have one complaint. Because of one of the really stupid statewide Covid regs, if you order an alcoholic drink you must order something to eat, so we ordered cashews. We were served a tiny jar of cashews for $8; frankly a big rip-off. Last month we stayed at the Otesaga Resort in Cooperstown, NY. NY gas a similar stupid reg, but when we ordered drinks the hotel served a small plate with two crackers and cheese at no charge. A classy move that the Red Lion should emulate as we all know that hotels make a fortune on their alcoholic beverages. Nevertheless, this family-owned inn is legendary in the Northeast, and I hope it is around for many years to come. Read less