Red Lion Inn

Massachusetts, New England

The hotel

Welcoming guests through its doors for two centuries, the Red Lion Inn is an experience as well as a joy. Antique-filled guest rooms and suites are bursting with characters and boast a good range of mod cons, combining the best of then and now. Amenities are very up-to-date with a fabulous heated swimming pool and a hot tub at your disposal. Also take advantage of the historic pool house, relaxing with a cocktail or playing a rousing game of Ping-Pong. For the health conscious, there’s a fitness centre and an in-room massage service to soothe tired limbs. The Red Lion is also renowned for its outstanding restaurant and New England hospitality. The emphasis is on local, sustainable, farm-to-table cuisine with an award-winning wine selection to accompany your dishes. When the weather’s nice, dine al-fresco, soaking up the unique charm of your surrounds.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On Main Street, in the heart of Stockbridge.

Hotel information

125 unique rooms full of character and charm. All of which are air-conditioned with satellite TV, DVD player, telephone, complimentary WiFi, tea/coffee maker, some with mini-fridge, hairdryer, safety deposit box, bathrobes, iron and board. Main Inn Rooms 1 queen-size bed, sleeping max 2 adults.

Main Dining Room (breakfast, lunch and dinner). Widow Bingham’s Tavern (lunch and dinner). The Lion’s Den Pub. Heated outdoor swimming pool and hot tub. Fitness centre. In-room massage service*. Regular live entertainment. Complimentary WiFi. The Red Lion Gift Shop. Laundry/dry cleaning facilities*. Limited room service*. Complimentary self-parking.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (631)
  • Very good (410)
  • Average (182)
  • Poor (95)
  • Terrible (41)
Image of the Tripadvisor rating A++ guest service

Mar 19, 2020 DillonStrouse

I can’t say enough about the customer service let alone the staff. I’ve been coming here for training for about the last 6 years and it’s been the same staff every time. They treat their differently abled guests the same as everyone else or better. As a motivational speaker that’s disabled in a wheelchair I usually stay in suites because of how… Read more
I can’t say enough about the customer service let alone the staff. I’ve been coming here for training for about the last 6 years and it’s been the same staff every time. They treat their differently abled guests the same as everyone else or better. As a motivational speaker that’s disabled in a wheelchair I usually stay in suites because of how much bigger they are. I went to my suite and to my surprise it wasn’t much bigger than a hotel room. Definitely wasn’t going to work for my chair. I went down to talk to the manager. I explained my situation and he didn’t even have to think about and put me in there presidential suite. I can’t say enough... Thank you so much Randall! DillonStrouse.com Read less
Image of the Tripadvisor rating Winter GetAway

Mar 5, 2020 sorijnyc New York City, New York

Husband wanted to give me a break from the city (NYC) so he found this beautiful place and we headed there for a long weekend getaway, we also had a chance to go skiing which was also lots of fun but this place is nice, big with a real fireplace in the main building, three different restaurants with really good food.
Image of the Tripadvisor rating Not our best visit to the Red Lion...

Feb 19, 2020 Flyer12480005848 Holyoke, Massachusetts

This is our third visit to the Red Lion Inn, and this is the first one that I have to say was a disappointment. Although the rooms in the Inn are old, we realize that is part of the charm and we have always been comfortable, and the rooms have been clean. On this trip, our room (#320) had several noticeable cobwebs on the ceiling. The adjoining… Read more
This is our third visit to the Red Lion Inn, and this is the first one that I have to say was a disappointment. Although the rooms in the Inn are old, we realize that is part of the charm and we have always been comfortable, and the rooms have been clean. On this trip, our room (#320) had several noticeable cobwebs on the ceiling. The adjoining door was located behind our headboard, and I was not only able to hear the neighbor's conversations, but I could also clearly hear the voice on the other end of the cell phone that they were speaking into. The bathroom had peeling wallpaper, and (although I love claw foot tubs!) there was no shelf or other area to put the shampoo bottles, soap, or towels so I had to pile them in the sink. The water in the shower kept alternating between freezing cold and scalding. When we turned on the hot water in the sink there was a very loud groaning noise from the pipes that lasted about 20 seconds. There was also mold on the bathroom ceiling. One of the queen beds in our room was incredibly squeaky, so every time my daughter moved we all woke up, and the mattresses were very hard and uncomfortable. In addition, the thermostat in our room did not work. We realized it was warm in there and turned the heat down as low as it could go, but in the middle of the night we needed to open the window because the heat was unbearable! To top it off, for convenience sake we charged our drinks (at Widow Bingham's Tavern) to our room. We sat in the lobby by the fire enjoying hot cider drinks. My husband paid our bill upon check out and he did not look closely at the charges (unfortunately!). When I looked at the bill at home I was shocked to see that on the two occasions we got the cider drinks we had been charged $36.55 - each time! $73 for 4 drinks?? I am thinking we got taken by the bartender somehow as the drink menu listed the hard cider drink as being $11. We had tipped him in cash on both of those trips to the bar. In the morning we were very disappointed to find that you cannot get a cup of coffee anywhere in the building unless you plan to eat in the dining room. We had to walk down to the Main Street Café to get our morning coffee. On the flip side, my daughter loved the outdoor pool and she was excited to take a dip in it in February! We love rocking in the chairs in the lobby by the fire, and exploring the hallway treasures and different sitting rooms around the Inn is a lot of fun. The gift shop has interesting and unique finds. We got the Norman Rockwell package ($50 food/drink credit and 2 museum passes) for $169.00, which we considered to be a great deal. However, with the food/drink charges (we ate at the Lion's den and the 3 of us just got pub food), our final bill came to $400 for a less than 24 hour stay. This is mainly due to the (over)charges on the cider drinks. We are big fans of Stockbridge and the Red Lion Inn, but this particular trip, unfortunately, was not our favorite. Read less
Image of the Tripadvisor rating Valentines Day

Feb 17, 2020 alanb379 Essex, Vermont

This was our third visit and everything was just as perfect as the two previous visits. We had a beautiful room, excellent service all thru the inn and the food was top notch. It is a great place stay and start your adventure from.
Image of the Tripadvisor rating Old, historic, and it shows

Feb 16, 2020 YankeeLawyer New England

It is very old. The building is indeed old and needs a great deal of updating. Unless old and historic is your thing and you like creaky floors. paper thin walls and an uncomfortable bed. Very tired in general. It is a very noisy building. It was on our bucket list for years. We can check it off and not return. Oh, and no safe.