North Conway Grand

New Hampshire, New England

Virgin rating

Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant
Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant

The hotel

Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.

Hotel information

200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (807)
  • Very good (621)
  • Average (344)
  • Poor (172)
  • Terrible (152)
Image of the Tripadvisor rating Highly recommend.

Apr 19, 2024 mackenzy2024 Weare, New Hampshire

My fiance and I decided we wanted to celebrate five years together. We love the mountains and the great northwoods. We chose this place because it was in the mountains. Gorgeous views, beautiful rooms, and kind staff. You can't beat the price. It's around so many other things that you can see and do as well. On top of the amentities that are in… Read more
My fiance and I decided we wanted to celebrate five years together. We love the mountains and the great northwoods. We chose this place because it was in the mountains. Gorgeous views, beautiful rooms, and kind staff. You can't beat the price. It's around so many other things that you can see and do as well. On top of the amentities that are in the hotel already. Our stay here was great and I would recommend it to anybody. Read less
Image of the Tripadvisor rating Nice area

Apr 18, 2024 todd215

Overall we had a good stay. When we had a question about the bill the counter employee was pretty rude and refused to explain it until we checked out at the end of our stay, also as it stats on the website breakfast is not included and is pretty expensive to buy there.
Image of the Tripadvisor rating Beware of room locations

Apr 18, 2024 LoveTravel740465

My wife and son are VERY light sleepers. As soon as we went to our room we went back down to see about changing the location because it was directly in front of the elevators. This should be noted before someone books. I was told by the staff that it will be quiet because it's on the 4th floor and it's not heavy traffic up there. That was not the… Read more
My wife and son are VERY light sleepers. As soon as we went to our room we went back down to see about changing the location because it was directly in front of the elevators. This should be noted before someone books. I was told by the staff that it will be quiet because it's on the 4th floor and it's not heavy traffic up there. That was not the case, sleepless night for all of us. I was told I'd receive a discount off my room and still haven't received it. Read less
Image of the Tripadvisor rating Making Memories at the Grand

Apr 17, 2024 511roxanner

Perfect location for a getaway with the grandkids during school vacation. The pools and hot tubs were great. Enjoyed pools being open at 7am for our early risers. Arcade was fun despite a few games not working. Movie theater was a great hit with complimentary popcorn. We even borrowed a DVD from the loan library at the front desk. Service… Read more
Perfect location for a getaway with the grandkids during school vacation. The pools and hot tubs were great. Enjoyed pools being open at 7am for our early risers. Arcade was fun despite a few games not working. Movie theater was a great hit with complimentary popcorn. We even borrowed a DVD from the loan library at the front desk. Service was good though we didn't experience the restaurant. Room was very nice with two queens and a pullout twin sofa. Complimentary hot coffee and hot cocoa a nice benefit. Read less
Image of the Tripadvisor rating Bad customer service and dirty room

Apr 2, 2024 vanessam864 paris

Dated place. Lack of maintenance. Pool was dirty. Dust, dirt and mold... Customer service did not care except saying "enjoy the rest of your day". They tried to charge my card but thanks to the app, you can lock the card for the second night and leave.