Newport Beach Hotel and Suites Rhode Island

We stayed for 2 nights at the beginning of March. The room was nice, very clean and the bathroom was very clean as well. The wifi worked. I'm sure that this is a lovely place to stay in the summer, with the beach right across a busy street. In the winter you do wish that the place had more than coffee in the morning.. There is a roof top hot tub, we did consider it when the weather got above 40 degrees, but it was not all that hot and the walk back to the elevator was going to be really cold in the wind. The pool is nice, and has a nice view. Read less

Beware of the hot tub! It tarnished my Pandora bracelet and bleached my baiting suit! It was also not clear that the hot tub was located across the street from the historical suites, which is where my friends and I stayed for the weekend. I must say the Newport area is beautiful. This hotel is about a 5-minute drive to downtown Newport. Location was not bad and room was very clean. Unfortunately, our room was on the 4th floor and it may have been close to the industrial washer and dryers used to wash their linen because the tumbling washer and dryer noises were all night! I will definitely be staying in this area again. Not sure, at this hotel, but I would not completely exclude it. I will most definitely not be in their hot tub! Read less

I had stayed here in the past and love the hotel. I came here with my boyfriend for Valentine’s Day weekend. We went in the hot tub by the pool and while we were in there a staff member from the hotel came to measure the water levels. After we got out and showered we realized that our bathing suits have been completely bleatched by the chemicals in the hot tub, and our skin was itchy and we could not get the smell of chlorine off of us for several days. The staff member had measured the levels right in front of our eyes and had not told us to get out of the hot tub due to the high chemical levels. The bathing suits were new and cost over a hundred dollars combined. When we went to tell the hotel staff the next morning, they only offered us a 25% discount. It has been over two weeks and I still have not received a refund on my credit card, I called the hotel and they told me the manager will not be in for several days. I am very frustrated because it was supposed to be nice and relaxing stay, and has now been taken to extra time and money away from what was supposed to be an enjoyable weekend. Additionally, I found out they closed the hot tub the next day due to the high levels, and it is extremely innappopriate and scary that we were exposed to such high chemical levels in the hot tub and the staff member didn’t tell us after she measured the levels in front of us. Read less

We have stayed here in the past with no problems.the rooms are big and spacious in the suites building. But everything just seemed off this weekend. We checked in just about 3pm and when we got to our room it was as cold as cold could be. So we quickly turned up the heat. We got mostly unpacked and then As my husband went to put some food away he noticed the fridge was full of leftover containers, and then he was just going to throw it away but then noticed the trash was full and the fridge was dirty. So i went to call down to the front desk and the rooms phones arent even connected. So I then had to look up the phone number to call the front desk. They quickly changed our room to next door which meant we had to re pack everything and move. So while we were unpacking we heard the maids in the hall kinda getting upset with each other im assuming over having to clean up the mess. So that was friday.... Saturday we went out to town for a little while and then came back early so we could enjoy the pool and hot tub.... NOPE!!! We got back and they were closed due to some chemical issue!! We were so upset because my husband was particular about finding a place with a pool and hot tub. And now we couldn’t use them either... The upper hot tub was open, the one on the roof in 10 degree weather!!! No Thank you!! I don’t really feel like getting pneumonia!! So then I decided ok, i ll at least go in and enjoy the jacuzzi in our room!!! Ughh gross!! After the jets were on for a little while I noticed all these black chunks of debris coming out of the jets and a brown residue that was left around the tub!! Thoroughly grossed out!! So when we checked outnon Sunday we told them about our issues and said we would be receiving a 10% off Credit towards our bill!! Its been a week and I have called and left a message with the manager who hasnt called me back which i feel is Unprofessional!! I Never write reviews but for the money I paid for a romantic Valentines getaway with my husband was so not worth it!! I could have paid less at a bed and breakfast and gotten more out of our stay!! I will NOT RETURN to this place!! Very Unfortunate! Read less

Visited Newport for a last minute weekend getaway with my husband. The hotel exceeded our expectations. We were first time visitors and our room was upgraded to a beautiful suite. Everything was clean and the property was very quiet. The rooftop hot tub was perfect. The staff was friendly and helpful, especially Melinda at the front desk. I imagine this place is hopping in the summer season, but it makes a great getaway in the off season too. Will definitely be back! Read less