Empire Hotel

Upper West Side, New York

The hotel

This 1920s hotel enjoys a superb location, residing at the gateway to New York's Upper West Side, just a short stroll from Central Park and Columbus Circle. After a day of exploring the cosmopolitan city of New York, head to the rooftop plunge pool for a moment of relaxation, whilst enjoying a cocktail from the rooftop bar, all while taking in views of the famed Manhattan skyline.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

West 63rd Street, close to Central Park and Columbus Circle. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

426 rooms on 11 floors in 1 building with 4 lifts. All rooms with air-conditioning, flatscreen TV, WiFi access*, safe, bathrobes and hairdryer. Standard Queen Rooms are 191 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Superior King Rooms are slightly larger at 242 sq ft with either a city or quiet courtyard view with 1 king-size bed, sleeping maximum 2 adults.

Superior Double Double Rooms are also 242 sq ft with either a city or quiet courtyard view with 2 double beds, sleeping maximum 3 adults.

The Empire Rooftop (open for breakfast, brunch and drinks). P.J Clarke's (open for brunch, lunch and dinner). Lobby bar. Rooftop plunge pool (open May to September). 24-hour fitness centre. Concierge. Room service*. Laundry/dry-cleaning service*. Valet parking $60 plus tax, per day (payable locally, subject to change). Complimentary WiFi in public areas.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2776)
  • Very good (2503)
  • Average (1560)
  • Poor (903)
  • Terrible (704)
Image of the Tripadvisor rating Empire Hotel

Apr 23, 2020 901dianeo

My daughter goes to college in Nyc . Every time we visit for the past four years we stay at the empire hotel. Great location. Right near college, Central Park , restaurants and lots of shopping.?Staff and management are fabulous. I miss nyc and our little getaways.
Image of the Tripadvisor rating New York Place to be

Apr 3, 2020 Geoff R Canberra, Australia

The Empire Hotel is ideally situated for walking distance to lots of major attractions. Central Park is virtually minutes away , the subway is also close by - and the subway allows fast transport to all areas of New York. The rooms are reasonable sized, bed was very comfortable and the staff were available when required
Image of the Tripadvisor rating Disappointed guest.

Mar 30, 2020 amyheslopx South Shields, United Kingdom

Absolutely loved my stay here, couldn’t have picked a fault with location / hotel etc until I arrived at the airport realising my airpods were gone from my bag. i did not check if my airpods were in my bag as they had not been used or left my bag in the whole time i was in NYC. I contacted the hotel and they weren’t helpful at all - airpods have… Read more
Absolutely loved my stay here, couldn’t have picked a fault with location / hotel etc until I arrived at the airport realising my airpods were gone from my bag. i did not check if my airpods were in my bag as they had not been used or left my bag in the whole time i was in NYC. I contacted the hotel and they weren’t helpful at all - airpods have been removed from Find my iPhone which after speaking to apple support means someone has them and has reset them. Extremely disappointed with the response as they were removed during my stay I would have thought the hotel may have been more helpful. We 10000% checked everywhere in the room so they were not left at all - checked under the bed and every possible place things could’ve been left. Very unhappy guest! Read less
Image of the Tripadvisor rating Does the job perfectly :-)

Mar 24, 2020 HanBod93

The location of this hotel is great! We went for a run every morning in central park and it was only a couple of mins to get to. We walked pretty much everywhere from the hotel. Our room was cosy, but that's totally to be expected in NYC, it was clean and everything functioned fine. A perfect base to explore the city from. The doormen deserve a… Read more
The location of this hotel is great! We went for a run every morning in central park and it was only a couple of mins to get to. We walked pretty much everywhere from the hotel. Our room was cosy, but that's totally to be expected in NYC, it was clean and everything functioned fine. A perfect base to explore the city from. The doormen deserve a special mention as they were always warm and welcoming. We found the rooftop bar a little fancy for us...but it might suit others better! Read less
Image of the Tripadvisor rating The best part of our trip!

Mar 16, 2020 Meganlhp

Amongst all the madness going on worldwide, I have to say that this hotel has continued to give ‘normal’, friendly and outstanding customer service. Tommy one of the doormen I can honestly say made my whole trip! His attitude Was just so refreshing. Being a foreigner in NY and especially during this crisis a lot of people aren’t treating you the… Read more
Amongst all the madness going on worldwide, I have to say that this hotel has continued to give ‘normal’, friendly and outstanding customer service. Tommy one of the doormen I can honestly say made my whole trip! His attitude Was just so refreshing. Being a foreigner in NY and especially during this crisis a lot of people aren’t treating you the same as during normal periods yet our time spent with Tommy felt Asif the craziness wasn’t happening. He took us up to the Empire Hotel’s sign which unfortunately had been closed and was one of the main reasons we chose this hotel. He even took pictures of us which has been a huge challenge on this trip as no one fancy’s holding your phone! He showed us some other sites as seen on GG and just overall was lovely to speak with. Even managed to get us in the bar and have a signature “Chuck Bass” cocktail! He is honestly one of the hotels best assets. This is our first day here and I have to say will be one to remember- when everything returns to normality we will be back and most definitely returning to this hotel. Thankyou Tommy for making our trip that extra bit special :) Read less