Hilton Garden Inn New York Chelsea

Chelsea, New York

Virgin rating

The hotel

This hotel is a very popular addition to the Hilton family, with state-of-the-art amenities, superb guest rooms and, a great location in the city's stylish fashion district of Chelsea, just south of Times Square and considered the new midtown. Central to all the sights and sounds of New York City's nightlife, award winning restaurants, galleries and museums it is also walking distance of the Empire State building, Macy's and 34th street for that all important shopping. Full American cooked breakfasts are served in the hotel restaurant or head into town to dine after a drink or two in the Lounge. There is also a fitness centre for those of you who wish to keep in shape!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service

Where is it

West 28th St, 3 blocks from Madison Square Garden. Close to an eclectic mix of nightlife, award-winning restaurants, shops and boutiques.

Hotel information

169 rooms on 24 floors in 1 building with 2 lifts. All with air-conditioning, flat-screen TV, complimentary WiFi, alarm/clock radio, telephone, Keurig® coffee maker, mini fridge, microwave, iron and board and hairdryer. King Rooms are 220-235 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Queen Queen Rooms are also 220-235 sq ft with 2 queen-size beds, sleeping maximum 4 adults.

The Garden Grille and Bar (temporarily closed). Lounge. Fitness centre. 24-hour Pavilion Pantry. Complimentary WiFi. Room service* (11:00am-11:00pm). Free daily newspaper. Concierge.

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1160)
  • Very good (988)
  • Average (294)
  • Poor (109)
  • Terrible (92)
Image of the Tripadvisor rating 5/5

Mar 17, 2024 Altynay U

I liked everything! The hotel is clean and comfortable! I would especially like to thank Terrence Conseillant for his friendliness, help and politeness! Immediately greeted with a smile and prompted any questions! I will be back here again!
Image of the Tripadvisor rating Staff experience

Mar 17, 2024 Annette A

Terrence C. was super helpful. I’d come visit this hotel again for sure. 5 stars for the Hilton, and 5 more stars for Terrence C. He made my stay flawless and made my birthday super enjoyable. I’ve already recommended this hotel to my coworkers! Can’t wait to come back!
Image of the Tripadvisor rating Family trip to NYC

Mar 10, 2024 sofresh2023

Terrence is amazing 👏🏾. Truly made our trip enjoyable from jump. Hotel is clean and all staff members are kind and ready to help. The hotel is well located and is at walking distance to top NYC attractions (Times Square / Empire state building and much more) 5* but special shout-out to Terrence. Thank you 😊 🙏🏾
Image of the Tripadvisor rating Great hotel in Manhattan.

Mar 7, 2024 John J

Excellent hotel, in a great location, near subway stations and attractions, but still very quiet to sleep. We spent 8 days there. The room has a TV, a microwave oven, a coffee machine and a refrigerator. The hotel offers free coffee and tea during breakfast hours. The breakfast costs 15 dollars, but we didnt try it cause we had it in our room.… Read more
Excellent hotel, in a great location, near subway stations and attractions, but still very quiet to sleep. We spent 8 days there. The room has a TV, a microwave oven, a coffee machine and a refrigerator. The hotel offers free coffee and tea during breakfast hours. The breakfast costs 15 dollars, but we didnt try it cause we had it in our room. Very friendly staff, and i mention Kim to represent them all. Read less
Image of the Tripadvisor rating Lovely

Mar 4, 2024 351aliciah Torquay, United Kingdom

Really good hotel that was ideal for our requirements. We stayed in january 2024 whilst in New york . We have zero complaints, the staff were friendly the ned was comfortable and it was In a really good location to view all the sites. Thank you for your hospitality