This hotel is a very popular addition to the Hilton family, with state-of-the-art amenities, superb guest rooms and, a great location in the city's stylish fashion district of Chelsea, just south of Times Square and considered the new midtown. Central to all the sights and sounds of New York City's nightlife, award winning restaurants, galleries and museums it is also walking distance of the Empire State building, Macy's and 34th street for that all important shopping. Full American cooked breakfasts are served in the hotel restaurant or head into town to dine after a drink or two in the Lounge. There is also a fitness centre for those of you who wish to keep in shape!
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Where is it
West 28th St, 3 blocks from Madison Square Garden. Close to an eclectic mix of nightlife, award-winning restaurants, shops and boutiques.
Hotel information
169 rooms on 24 floors in 1 building with 2 lifts. All with air-conditioning, flat-screen TV, complimentary WiFi, alarm/clock radio, telephone, Keurig® coffee maker, mini fridge, microwave, iron and board and hairdryer. King Rooms are 220-235 sq ft with 1 king-size bed, sleeping maximum 2 adults.
Queen Queen Rooms are also 220-235 sq ft with 2 queen-size beds, sleeping maximum 4 adults.
The Garden Grille and Bar (temporarily closed). Lounge. Fitness centre. 24-hour Pavilion Pantry. Complimentary WiFi. Room service* (11:00am-11:00pm). Free daily newspaper. Concierge.
One person must be aged 18 years and over in each room.
*Denotes local charge.
Based on 2643 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1160)
Very good (988)
Average (294)
Poor (109)
Terrible (92)
5/5
Mar 17, 2024Altynay U
I liked everything! The hotel is clean and comfortable! I would especially like to thank Terrence Conseillant for his friendliness, help and politeness! Immediately greeted with a smile and prompted any questions! I will be back here again!
Staff experience
Mar 17, 2024Annette A
Terrence C. was super helpful. I’d come visit this hotel again for sure. 5 stars for the Hilton, and 5 more stars for Terrence C. He made my stay flawless and made my birthday super enjoyable. I’ve already recommended this hotel to my coworkers! Can’t wait to come back!
Family trip to NYC
Mar 10, 2024sofresh2023
Terrence is amazing 👏🏾. Truly made our trip enjoyable from jump. Hotel is clean and all staff members are kind and ready to help. The hotel is well located and is at walking distance to top NYC attractions (Times Square / Empire state building and much more) 5* but special shout-out to Terrence. Thank you 😊 🙏🏾
Great hotel in Manhattan.
Mar 7, 2024John J
Excellent hotel, in a great location, near subway stations and attractions, but still very quiet to sleep. We spent 8 days there. The room has a TV, a microwave oven, a coffee machine and a refrigerator. The hotel offers free coffee and tea during breakfast hours. The breakfast costs 15 dollars, but we didnt try it cause we had it in our room.…
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Excellent hotel, in a great location, near subway stations and attractions, but still very quiet to sleep. We spent 8 days there. The room has a TV, a microwave oven, a coffee machine and a refrigerator. The hotel offers free coffee and tea during breakfast hours. The breakfast costs 15 dollars, but we didnt try it cause we had it in our room. Very friendly staff, and i mention Kim to represent them all.
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Lovely
Mar 4, 2024351aliciahTorquay, United Kingdom
Really good hotel that was ideal for our requirements. We stayed in january 2024 whilst in New york . We have zero complaints, the staff were friendly the ned was comfortable and it was In a really good location to view all the sites. Thank you for your hospitality