Hilton Garden Inn New York Chelsea

New York, USA

The hotel

This hotel is a very popular addition to the Hilton family, with state-of-the-art amenities, superb guest rooms and, a great location in the city's stylish fashion district of Chelsea, just south of Times Square and considered the new midtown. Central to all the sights and sounds of New York City's nightlife, award winning restaurants, galleries and museums it is also walking distance of the Empire State building, Macy's and 34th street for that all important shopping. Full American cooked breakfasts are served in the hotel restaurant or head into town to dine after a drink or two in the Lounge. There is also a fitness centre for those of you who wish to keep in shape!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

West 28th St, 3 blocks from Madison Square Garden. Close to an eclectic mix of nightlife, award-winning restaurants, shops and boutiques.

Hotel information

169 rooms on 24 floors in 1 building with 2 lifts. All with air-conditioning, flat-screen TV, complimentary WiFi, alarm/clock radio, telephone, Keurig® coffee maker, mini fridge, microwave, iron and board and hairdryer. King Rooms are 220-235 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Queen Queen Rooms are also 220-235 sq ft with 2 queen-size beds, sleeping maximum 4 adults.

The Garden Grille and Bar. Lounge. Fitness centre. 24-hour Pavilion Pantry. Complimentary WiFi. Room service* (11:00am-11:00pm). Free daily newspaper. Concierge.

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (993)
  • Very good (898)
  • Average (266)
  • Poor (83)
  • Terrible (62)
Image of the Tripadvisor rating Incredible Staff

Mar 22, 2019 Maria P Coral Springs, United States

Great experience. Welcoming, friendly and accommodating staff. Great location. Clean. Nice bar area. Good for breakfast. We have tremendous business needs when we stay here and everyone is ready, willing and able to help us!
Image of the Tripadvisor rating Good location and nice service.....

Mar 22, 2019 T8951PSanthonyc Caserta, Italy

I usually like staying in less tourist areas like Soho or Tribeca but the location is good overall. Near train station and not a bad walk to time square. The front desk if very friendly too. The rooms overall were in good shape but typical small.
Image of the Tripadvisor rating Hilton

Mar 20, 2019 Tour56555601700

Great location to downtown Manhattan. Close to subway, restaurant, shopping and night life. Great eats Bravo pizza on 7th ave is amazing, Madison square garden is a block from Bravo pizza! The view of the city lights at night is beautiful.
Image of the Tripadvisor rating Terrific alternative

Mar 20, 2019 JoeyNoodles Savannah, Georgia

On business, I stay at classic NYC hotels but this was pleasure and the hotels price was right. Front desk and bell staff very friendly and accommodating. Breakfast was fine but nothing special. Staff there also very nice and do a good job. Currently renovating the guest rooms which are small but comfortable. Easy access to subway to most… Read more
On business, I stay at classic NYC hotels but this was pleasure and the hotels price was right. Front desk and bell staff very friendly and accommodating. Breakfast was fine but nothing special. Staff there also very nice and do a good job. Currently renovating the guest rooms which are small but comfortable. Easy access to subway to most everywhere. Read less
Image of the Tripadvisor rating Great Place to Stay when visiting NYC!

Mar 19, 2019 Valerie A Naples, Florida

Our family of four stayed at this Hilton property at the beginning of March 2019. The hotel is clean and rooms for NYC are a bit bigger and have queen beds instead of the doubles. Staff was very helpful with accommodating us with luggage holds and directions. Noise is much better than staying closer to Times Square. We were on the 12th floor… Read more
Our family of four stayed at this Hilton property at the beginning of March 2019. The hotel is clean and rooms for NYC are a bit bigger and have queen beds instead of the doubles. Staff was very helpful with accommodating us with luggage holds and directions. Noise is much better than staying closer to Times Square. We were on the 12th floor and were happy with our room. There is breakfast available for 17.75 and is not really worth it unless you are a Gold and above HHRs member. There is a McDonalds on one end of the block and a Walgreens at the other end. As well as the subway too. Which is the only way to go in NYC. This hotel is in waling distance of many restaurants and sites. We would definitely stay here again. Read less