Hilton New York JFK Airport

New York, USA

The hotel

Whether it’s a quick business stop over you’re after or a base for the family, the Hilton New York JFK Airport is ideal. For a start, it’s close to the airport, around 5 minutes in fact. Secondly, rooms are spacious and well-equipped with a whole range of conveniences. For sightseeing, there’s convenient access to Manhattan via the Wan Wyck Expressway as well as Long Island and Brooklyn via the Belt Parkway. Belmont is close by for those keen on horse racing or catch a game or two at the Yankee Stadium. Facilities on-site include a lovely indoor swimming pool and 144, for feasting on classic American dishes or enjoying a drink in the sports bar.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Just ¼ mile from JFK International Airport. Complimentary 24-hour airport shuttle service, every 30 minutes and on the hour.

Hotel information

356 rooms and suites on 12 floors. All with air-conditioning, flatscreen TV with pay-per-view films, telephone, mini-bar, tea/coffee maker, hairdryer, iron and board. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged under 17 years).

144 (American-style bistro – breakfast/lunch/dinner). Sports bar. Indoor swimming pool. Fitness centre. Complimentary business centre. Laundry/dry-cleaning service*. 24-hour concierge. 24-hour room service*. Complimentary WiFi.

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (806)
  • Very good (706)
  • Average (399)
  • Poor (203)
  • Terrible (160)
Image of the Tripadvisor rating Fair But Convenient Hotel

Sep 5, 2020 MTA-747-757-767 Lake Shore, Minnesota

I am accustomed to Hilton's standards. This place just needs a little TLC. The best part of the hotel is its staff. All helpful and friendly. The restaurant seating is closed. Zero seating whatsoever. That is the stupidest policy, let people come sit for crying out loud. The mattress in my room is beyond worn. My best description is this.… Read more
I am accustomed to Hilton's standards. This place just needs a little TLC. The best part of the hotel is its staff. All helpful and friendly. The restaurant seating is closed. Zero seating whatsoever. That is the stupidest policy, let people come sit for crying out loud. The mattress in my room is beyond worn. My best description is this. Visualize the body imprint from memory foam immediately after some just got up. That's what my mattress looks like, even before pulling back the sheets and getting into bed. This place has such potential. Like I said, just needs TLC (and new mattresses). Read less
Image of the Tripadvisor rating Terrible

Aug 24, 2020 jamesfR1081WF

What a let down Hilton. $160!! Hotel is dirty, room was dirty! They say restaurant is open but you can’t drink or eat in due to Covid which is ok. Pool, fitness centre closed. Understand all this but please make clear on app. Not the staffs fault they try there best and of course covid situation means allot of restrictions so please reflect that… Read more
What a let down Hilton. $160!! Hotel is dirty, room was dirty! They say restaurant is open but you can’t drink or eat in due to Covid which is ok. Pool, fitness centre closed. Understand all this but please make clear on app. Not the staffs fault they try there best and of course covid situation means allot of restrictions so please reflect that In your room rates! No upgrade offered as diamond member or F&B vouchers as lounge was closed. Also felt very unsafe in local area and whilst walking around was approached several times. Not a good experience Hilton. Read less
Image of the Tripadvisor rating This hotel is so dirty that even Covid19 would be afraid to stay here

Aug 11, 2020 Private G Miami, Florida

The evening Front Desk staff was very rude. The lady who checked me didn't have a great attitude and didn't even inform me that wifi and tv were down for an estimated period exceeding 12 hours (I only found out when I overheard her telling another guest). I wasn't welcomed as a Diamond member nor were my room preferences honored (the hotel was… Read more
The evening Front Desk staff was very rude. The lady who checked me didn't have a great attitude and didn't even inform me that wifi and tv were down for an estimated period exceeding 12 hours (I only found out when I overheard her telling another guest). I wasn't welcomed as a Diamond member nor were my room preferences honored (the hotel was overbooked apparently because they decided to house 30+ construction workers). The first room I was given had a horrible smoking smell; I was changed to a different room but the new room had a filthy shower with mold growing all over it. Simply put, the hotel is outright filthy and in desperate need of renovations. For the same price, there are much better options including the new TWA Hotel. Read less
Image of the Tripadvisor rating Comfortable retreat during COVID relief

Aug 4, 2020 sandyhandz2016 Odenton, Maryland

Happy with my staff for the most part. Complimentary room for COVID relief workers. And maybe a lot of other people who were not front line workers because how could they smoke skunk MJ every day in their room? A lot of skunk wafting in thru vents and in the hallways. No room upgrade for Gold or Diamond status if you're a COVID relief worker. … Read more
Happy with my staff for the most part. Complimentary room for COVID relief workers. And maybe a lot of other people who were not front line workers because how could they smoke skunk MJ every day in their room? A lot of skunk wafting in thru vents and in the hallways. No room upgrade for Gold or Diamond status if you're a COVID relief worker. Bed was very comfortable. No bugs during a 60+ day stay. I had privacy on my door the entire time, but I know housekeeping attempted to open my door once while I was sleeping during the day. At another point, I found a note written in my room that was not my handwriting. Showed it to hotel manager who looked at my room access for the previous 3 days and said only I entered. Odd. How did someone else's handwriting materialize in my room? When the "do not enter" sign was always on my door. Very concerning... Breakfast buffet was great until they suddenly closed it up, just when the rest of the city was starting to open things. Gave us free parking, which could fill up. There was free street parking, but a coworker had his car hit/run on the street. In general, would recommend if you have to stay in this area. Area is very residential and I never found anywhere decent to eat in the area. No laundry services available - only dry cleaning. Has a nice business office you can use. Read less
Image of the Tripadvisor rating Our layover before our flight to Seattle

May 30, 2020 N9991NWstaceyg Tupper Lake, New York

This is a nice hotel. The staff is very accommodating and try to please. Our room is great. Breakfast is excellent There is parking here. I Will stop back on my way back and check in on the 2 of June. Thank you for a wonderful experience.