Holiday Inn New York City Times Square

Midtown, New York

Virgin rating

Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant
Standard King Room
Standard Room with 2 double beds
Rattle N Hum Restaurant

The hotel

The bright lights of Broadway beckon at this centrally located midtown hotel. Just two blocks from the theatre district, this is the great base for you to explore central Manhattan; surrounded by top-billing shows, world-class dining and drinking venues, and those legendary sights and shops you came to New York to see. Times Square, Rockefeller Centre and the Empire State Building: they’re all within a few blocks’ stroll, with plenty of other NYC sights and sounds to experience as you make your way there.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Midtown location, 2 blocks from Theatre district and just steps away from New York's best and most amazing attractions and shopping. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

271 rooms on 35 floors. All with air-conditioning, 42-inch flat-screen TV, mini-fridge, coffee/tea maker, safe and hairdryer. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Rattle N Hum Restaurant (breakfast, lunch, dinner and late-night bites menu; open 6:00am-4:00am). Complimentary fitness centre (open 24-hours). On-site business centre. Room service*. Laundry/dry-cleaning service*. ATM. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (524)
  • Very good (541)
  • Average (179)
  • Poor (43)
  • Terrible (56)
Image of the Tripadvisor rating To be avoided

Apr 15, 2024 TropicalHaven Kissimmee

We arrived at the hotel and ran a gauntlet of homeless people and beggars in a small courtyard between the sidewalk and front door. Upon entering the building we expected a hotel foyer but in fact what we found was more in keeping with a small railway ticket office with 2 desks to the left 2 elavators straight ahead, lots of people all hanging… Read more
We arrived at the hotel and ran a gauntlet of homeless people and beggars in a small courtyard between the sidewalk and front door. Upon entering the building we expected a hotel foyer but in fact what we found was more in keeping with a small railway ticket office with 2 desks to the left 2 elavators straight ahead, lots of people all hanging around in a very small space and a security guard controlling the flow of people in and out of elevators. After check in we went upstairs to our extremely small room which was clean and reasonably comfortable. It dud not however offer the standard IHG choice of soft and firm pillows. All soft,take it or leave it. The shower was scalding hot or cold, no in-between and the wait for the elevator every time we came and left the room was horrendous. I have used IHG hotels for over 20 years and I must admit I have never been as disappointed with my hotel before. I appreciate New York is a busy city and you expect it to be expensive but they charge extra city taxes room taxes etc on top and the quality of this hotel is far below a Holiday Inn express and should be avoided by anyone who is looking for decent accommodation in the centre of the city. The courtyard is very intimidating as a couple and would definitely not be suitable for a single person. Read less
Image of the Tripadvisor rating Great hotel, great location.

Apr 4, 2024 markwW7871HJ

Beds were really comfortable, room size was fine for the 3 of us, it's a base and somewhere to sleep it, doesn't have be the size of a house. Bathroom was fine, you can't see through the frosting so I'm not sure why people were complaining, but some people like to complain about anything these days. Lift... We were on the 35th floor and longest… Read more
Beds were really comfortable, room size was fine for the 3 of us, it's a base and somewhere to sleep it, doesn't have be the size of a house. Bathroom was fine, you can't see through the frosting so I'm not sure why people were complaining, but some people like to complain about anything these days. Lift... We were on the 35th floor and longest wait was about 5 minutes, not sure where people got 20 minutes from, but see above about people who like to complain. Room was spotlessly clean and cleaned every day, fresh towels when needed and coffee topped up for machine. Staff all amazingly friendly and a big thanks to Nellie for organising a late checkout for us. Outside the hotel wasn't anywhere near as bad as I expected from some of the reviews, yes a few people hanging around and the smell of weed occasionally, but given you can buy that legally in New York it's hardly surprising and was far less common than Bradford where it isn't legal. Location is fantastic, great for everything, can be a little bit loud, but you're in New York, city of those who like to honk their horns endlessly for no apparent reason. We will return to New York in a couple of years and definitely stay here again, unless you're a professional moaner there really isn't anything to moan about. Mark, Adele and Jack Read less
Image of the Tripadvisor rating Great Hotel

Apr 3, 2024 breyanm Riverhead, New York

Me and my daughter decided to stay overnight in the city while visiting for a Broadway show. We arrived early, around 1130am, we went to the check-in counter and was greeted by Mr. Rocky. We told him that we had a reservation but came early so they could lock up our overnight bags. Instead Mr. Rocky informed us that if we could wait about 15… Read more
Me and my daughter decided to stay overnight in the city while visiting for a Broadway show. We arrived early, around 1130am, we went to the check-in counter and was greeted by Mr. Rocky. We told him that we had a reservation but came early so they could lock up our overnight bags. Instead Mr. Rocky informed us that if we could wait about 15 minutes our room would be ready. We definitely waited! Within 10 minutes, we were given the room keys and on our way. We stayed on the 4th floor in a room with 2 beds. We did not get a city view but that didn't matter to us because the room made up for it!! The room was very small but that is normal when staying in the city. What surprised us was how beautifully and immaculately clean it was. We've stayed overnights in the city many of times and this hotel room was by far the cleanest!! The staff we encountered were all super friendly. The location of the hotel is amazing. It's in walking distance of just about anywhere you want to go. We happen to arrive the day of a Nor'easter but since we were close to everything it didn't matter. I highly recommend this hotel and will definitely be visiting again!! Read less
Image of the Tripadvisor rating Perfect hotel for a base to explore the city

Mar 24, 2024 Neffieburton Telford, United Kingdom

This was the 2nd time I visited this hotel in 4 months , the 1st being in November of 2023 , the reason I booked again was it’s just perfect for seeing the city , the rooms were both clean and modern The 1st visit I was on the 11th floor and the view wasn’t the best but it really didn’t matter as you’re not in the room much , but the 2nd time I… Read more
This was the 2nd time I visited this hotel in 4 months , the 1st being in November of 2023 , the reason I booked again was it’s just perfect for seeing the city , the rooms were both clean and modern The 1st visit I was on the 11th floor and the view wasn’t the best but it really didn’t matter as you’re not in the room much , but the 2nd time I was on the 31st floor at the front of the hotel and my view from my bed was the Empire State Building, which was absolutely amazing.. everyone who I met that worked at the hotel couldn’t do enough for you , so friendly , room cleaned and bed made every day , walk out of the hotel and a very short walk and you are at the port authority bus , train and subway terminal, perfect for transportation around the city I doubt I will ever stay anywhere else when I’m in NYC You can leave your luggage safely if you have a later flight , I also asked for a late check out and was allowed it free of charge Read less
Image of the Tripadvisor rating Great hotel

Mar 7, 2024 868marieh Birmingham, United Kingdom

Great location, 8 min walk from Penn st/34th st station. 5 min walk up to Times Square & Broadway. Lots of shops, bars, restaurants, diners all around the hotel. Clean rooms, comfortable beds, fantastic shower, friendly polite staff. Hair dryer blew up but was replaced swiftly. Coffee maker didn’t work, notified reception & asked for a… Read more
Great location, 8 min walk from Penn st/34th st station. 5 min walk up to Times Square & Broadway. Lots of shops, bars, restaurants, diners all around the hotel. Clean rooms, comfortable beds, fantastic shower, friendly polite staff. Hair dryer blew up but was replaced swiftly. Coffee maker didn’t work, notified reception & asked for a replacement but didn’t bother attempting to use it again so not sure if it was changed. Would definitely stay here again. Read less