DoubleTree by Hilton Metropolitan - New York City

Midtown, New York

The hotel

In the on-trend East Side, this is a Midtown must for those wanting to see the sights and shop the shops of NYC without having to wander far. In fact, it’s just blocks from the boutiques of Fifth Avenue and treats of Bloomingdale’s, and a stroll from guidebook favourites like Central Park, Times Square, Rockefeller Center, and Radio City Music Hall. It may be surrounded by iconic architecture, but Doubletree by Hilton Metropolitan holds its own in the style stakes. Originally the brainchild of Art Deco architect Morris Lapidus, it’s been brought back to its former glory while being bolstered by modern traveller musts, like its Met Grill, where you can tuck into full stateside or Continental breakfasts, and its Met Bar, a trendy lounge with cocktails, oversized sports screens, and an evening menu of ‘Met Bar Bites’.

Amenities

  • Bar
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In East Side Manhattan, just three blocks from Radio City Music Hall, half a mile’s stroll from Rockefeller Center and Fifth Avenue, and eight blocks from Bloomingdale’s. Grand Central Terminal and other public transport stops are within walking distance. Transfer time from John F. Kennedy International Airport: approx 30 minutes.

Hotel information

764 rooms and suites. All with air-conditioning, 37" flat-screen HDTV with video games, clock radio with MP3 connection, WiFi*, telephone, safe, hairdryer, and iron and board. 1 King Bed Rooms have 1 king-size bed, sleeping maximum 2 adults.

1 Queen Bed Rooms have 1 queen-size bed, sleeping maximum 2 adults.

King Junior Suites are larger and have separate living area, 1 king-size bed in bedroom and queen-size sofa bed in living area, sleeping maximum 4 adults or 2 adults and 2 children.

King Suite with Balcony are larger again and are located on the 18th floor with views of Lexigton Avenue or the East River. These suites have separate living area and private wraparound balcony with seating, with 1 king-size bed and queen-size sofa bed in living area, sleeping maximum 4 adults or 2 adults and 2 children.

Met Grill (full American or Continental menu, open for breakfast). Met Bar (cocktails and evening Met Bar Bites menu, sports screens). 24-hour fitness centre. Salon*. Gift shop (with snacks and sundries). WiFi*. Concierge (theatre ticket desk). Babysitting*. Laundry and valet services*. Foreign currency exchange. ATM. Self parking approximately $55 plus tax per day; $70 for SUVs and valet parking approximately $63 plus tax per day; $78 for SUVs (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1950)
  • Very good (2332)
  • Average (1386)
  • Poor (608)
  • Terrible (523)
Image of the Tripadvisor rating Good hotel

Feb 24, 2021 557maricarg Russian Hill, California

I feel relax and enjoy staying here at this hotel even though they are busy when u check in but over all are very good , Good hotel and good staff good food and sweet words by the staff ! will definitely visit again! thankyou !
Image of the Tripadvisor rating DON"T STAY HERE

Jan 9, 2021 TGarciaAlt New York City, New York

This place don't even deserve a 1 rate, your Hotel was an awful experience, Garbage bags and boxes in the hallways, People without wearing mask roaming around, luggage abandoned in the elevators for several minutes, Poor Service, Hygiene non existence, A used mask in the garbage of a supposedly new room, and even roaches. we can Understand the… Read more
This place don't even deserve a 1 rate, your Hotel was an awful experience, Garbage bags and boxes in the hallways, People without wearing mask roaming around, luggage abandoned in the elevators for several minutes, Poor Service, Hygiene non existence, A used mask in the garbage of a supposedly new room, and even roaches. we can Understand the situation with COVID but there is no excuse for the lack of the minimun to take care of your guests. we ran out of there as soon as we could and booked in The New Yorker. NEVER AGAIN!! Read less
Image of the Tripadvisor rating Do Not Ever Stay AT This hotel

Dec 26, 2020 FRANKRAFFA Philadelphia, Pennsylvania

This was the worst hotel experience that I have ever had and I never got to check-in. When I arrived at about 4 pm, there was a line of about 40 people trying to check-in. It was shocking. There were two people at the desk. I was there for two hours and then, had to leave because i thought that the room was a "covid buffet"- so many people in a… Read more
This was the worst hotel experience that I have ever had and I never got to check-in. When I arrived at about 4 pm, there was a line of about 40 people trying to check-in. It was shocking. There were two people at the desk. I was there for two hours and then, had to leave because i thought that the room was a "covid buffet"- so many people in a hotel lobby. People were seated and standing everywhere. Being an older man with many co-morbidities and had to try to leave. There was no help when I called Hilton and Priceline could not do anything except to try to call the hotel. Priceline told me that no one answered and that they could not do anything without the hotel's staff allowing me to cancel my reservation. I do not know if my pre-paid reservation of two nights will be refunded. During this process, I had to stand outside in the freezing cold trying to get help on the phone, so that I did not contract covid. Read less
Image of the Tripadvisor rating Perfect service

Dec 11, 2020 Rosyv0412

We checked in with Leah, she was so informative and kind. We were greeted with such kindness unlike other places my boyfriend and I have traveled to. She accommodated us on the nicest highest floor available. Chocolates and cookies were given to us as well as a treat for staying with them. It was a beautiful first impression and we will definitely… Read more
We checked in with Leah, she was so informative and kind. We were greeted with such kindness unlike other places my boyfriend and I have traveled to. She accommodated us on the nicest highest floor available. Chocolates and cookies were given to us as well as a treat for staying with them. It was a beautiful first impression and we will definitely be staying here again. Read less
Image of the Tripadvisor rating Very nice Location and very nice hotel

Dec 6, 2020 OlivierHRD Anse Royale, Seychelles

We had a great short moment during our stay , it is ideally located nearby everything , access to the center and all the main highway !!! Despite the COVID , all the team is doing them best to pay attention , service is great , room is nice , we had a balcony !!! MUST TRY