Element by Westin Times Square

Midtown, New York

The hotel

Close to the bright lights of Times Square, this isn’t just any hotel; this is an eco-friendly, live-like-a-local hotel. The Element by Westin brings everything you’ll need (and maybe hadn’t even thought of) into one place, with a kitchenette and loveseat sofa in every room. And that’s not to mention the complimentary breakfast you receive each day at Rise. Step out of the front doors and within a New York minute you’ll be in the heart of The City That Never Sleeps.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

In Hell's kitchen, 4 blocks from Times Square. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

404 rooms. All with air-conditioning, kitchenette with fridge, hob, microwave and dishwasher, 32” LCD TV, DVD/CD player, iPod docking station, safe, hairdryer, and iron and board. Standard Rooms are 305 sq ft, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

City View Rooms have sweeping views of New York's city skyline, with 1 king-size bed, sleeping maximum 2 adults.

Standard Studios are slightly larger at 385 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Studio City View are as above, but with views of the city, with 1 king-size bed, sleeping maximum 2 adults.

Rise (breakfast bar). Rooftop patio. Restore (24-hour gourmet grab & go pantry). 24-hour fitness centre. Gift shop. Laundry/dry-cleaning service*. 24-hour front desk. Complimentary WiFi.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1780)
  • Very good (2055)
  • Average (678)
  • Poor (330)
  • Terrible (252)
Image of the Tripadvisor rating Good Location...that’s it

Nov 16, 2019 Getaway644245

I stayed at the Element last week for business. The location is very convenient but that is the only good thing I can say. They only have 3 elevators, which means lots of waiting. The breakfast was free but not good at all (I ended up going outside for breakfast). Also, the heating/AC unit didn’t work in my room. I was told that I would be… Read more
I stayed at the Element last week for business. The location is very convenient but that is the only good thing I can say. They only have 3 elevators, which means lots of waiting. The breakfast was free but not good at all (I ended up going outside for breakfast). Also, the heating/AC unit didn’t work in my room. I was told that I would be getting Marriott rewards points because of this and then they never gave them to me. Will be staying somewhere else next time I visit NYC.... Read less
Image of the Tripadvisor rating Great location, good value

Nov 12, 2019 Vegabird Calgary, Canada

Great location, 2 minute walk to subway, 5 mins to Times Square. Free buffet breakfast but very very busy in the am. Enjoyed the full kitchen to stock beer and snacks in fridge and make coffee in the am. Could have used stove top and microwave too but didn’t. Loved the 38th floor view but elevators can be very slow. Room was nice, smaller but a… Read more
Great location, 2 minute walk to subway, 5 mins to Times Square. Free buffet breakfast but very very busy in the am. Enjoyed the full kitchen to stock beer and snacks in fridge and make coffee in the am. Could have used stove top and microwave too but didn’t. Loved the 38th floor view but elevators can be very slow. Room was nice, smaller but a cabinet to hang clothes up and space for suitcases so wasn’t an issue. Front desk staff were all very friendly and helpful. James and Al at the bell desk were great, got us a car service to airport for about same price as taxi. Give yourself at least an hour and a bit to get to LaGuardia during rush hour. Would return Read less
Image of the Tripadvisor rating Good location, good service, good amenities

Nov 12, 2019 GlobalGypsy00 various

Although this hotel could use a refresh (just a little shabby), I would totally stay here again. Every employee I encountered was cheerful, friendly, and helpful. The breakfast was decent. The gym was clean and we'll equipped. I loved the kitchenette in the room... fully equipped. We had a great view on a high floor and it was surprisingly quiet.… Read more
Although this hotel could use a refresh (just a little shabby), I would totally stay here again. Every employee I encountered was cheerful, friendly, and helpful. The breakfast was decent. The gym was clean and we'll equipped. I loved the kitchenette in the room... fully equipped. We had a great view on a high floor and it was surprisingly quiet. My only complaint was the elevator situation. At busy times, we had to wait quite a while...as completely full elevators would stop on our floor and move on. They either need a better system or a few more elevators. Read less
Image of the Tripadvisor rating Clean, great location, nice extras, great value

Nov 11, 2019 312kurtc New York City, New York

First stay at an Element + Good location + Great happy hour (free beer & wine 5-7) + Nice size room + Refrigerator, Microwave, Desk + Decent gym + Friendly staff + Great price Only negative is elevators are slow
Image of the Tripadvisor rating Aucune considération - no consideration

Nov 11, 2019 Chloe20111 Paris, France

My friend booked two rooms for both of us. Due to personal impediment (family emergency), i had to shorten my trip in NY. We contacted the hotel, they did not care, no refund possible. Ok, I asked my friend to take both rooms, as we were three, and paid for both. But they cancelled the room anyway ! WTF ?! I would recommend to avoid this kind of… Read more
My friend booked two rooms for both of us. Due to personal impediment (family emergency), i had to shorten my trip in NY. We contacted the hotel, they did not care, no refund possible. Ok, I asked my friend to take both rooms, as we were three, and paid for both. But they cancelled the room anyway ! WTF ?! I would recommend to avoid this kind of staff that is not concerned about customer satisfaction. Read less