Excelsior Hotel

Midtown, New York

Hotel rating
Trip advisor rating: 4.0 Based on 2291 reviews

The hotel

Overlooking the American Museum of Natural History and the Rose Centre for Earth and Space, the Excelsior is within easy walking distance of popular attractions such as Lincoln Centre, the Beacon Theatre, and Columbia University. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Art Deco in design and something of an icon itself, the Excelsior is one of the Upper West Side’s most prestigious addresses, offering a variety of accommodations to suit your holiday needs. Upon arrival, you'll find an elegant and comfortable lobby and Art-deco inspired guest rooms complete with premium facilities and amenities, to ensure the most comfortable stay.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In fashionable Upper West Side, half-a-block from Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

201 rooms and suites. All with air-conditioning, 32" LCD television with satellite TV and pay-per-view films, telephone, Wifi*, iPod docking station with radio, safe, hairdryer and iron and board. Classic Rooms are 230 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Classic Double Rooms are 270 sq ft with 2 double beds, sleeping maximum 4 adults.

Superior Rooms are more spacious with French doors between the bedroom and seating area with 2 double beds, sleeping maximum 4 adults.

Calle Ocho Restaurant (full American buffet*). Fitness centre. Library with working fireplace. Complimentary WiFi in hotel lobby & on 2nd floor. Complimentary daily newspaper. Business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

 

Trip advisor rating: 4.0 Based on 2291 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (698)
  • Very good (1003)
  • Average (342)
  • Poor (131)
  • Terrible (117)
Image of the Tripadvisor rating Great suite and location, apathetic staff

Feb 12, 2019 flyfisher2012 west tisbury

The staff spent a lot of time talking to each other. They were uninformative and impatient on the phone leading up to the trip. I hate it when you wait for the desk personnel to stop talking to each other and then when they do, just look at you. No coffee or refrigerator in the room. But the suite that we had was great. Front of the building with… Read more
The staff spent a lot of time talking to each other. They were uninformative and impatient on the phone leading up to the trip. I hate it when you wait for the desk personnel to stop talking to each other and then when they do, just look at you. No coffee or refrigerator in the room. But the suite that we had was great. Front of the building with a view of the park and interior window. French doors, old style small bathroom but great location. Forget the staff. Stay for the location and the room. The housekeeping staff was great, though. Read less
Image of the Tripadvisor rating Excelsior Hotel has lost its appeal

Feb 6, 2019 leolionheart Washington DC, District of Columbia

I've stayed here about 5 times since 2000, but no more. Despite being a repeat visitor, the check-in staff was unfriendly, unhelpful--no concept of loyalty. The rooms are larger than most NYC, but no longer cost-effective: it's a mid-range hotel charging luxury prices.I've switched to hotels where I earn reward points & am treated better.
Image of the Tripadvisor rating Great Character and accommodations

Jan 15, 2019 jamessides

I love to find the one of a kind places that is not part of a large franchise to say when I travel. This is an older hotel with a great vibe and feel to it with an incredible location with bus and subway access right by central park and the Museum of Natural Science.
Image of the Tripadvisor rating An Extraordinary Hotel!

Jan 11, 2019 jeffmeck7 New York City, New York

The word “excelsior” is most often used to indicate superior quality and after spending almost two weeks at the extraordinary Excelsior Hotel at 81st Street between Central Park West and Columbus Avenue, not only does this hotel live up to its dictionary meaning, it by far surpasses it! As my story goes…I decided to lodge at the Excelsior hotel… Read more
The word “excelsior” is most often used to indicate superior quality and after spending almost two weeks at the extraordinary Excelsior Hotel at 81st Street between Central Park West and Columbus Avenue, not only does this hotel live up to its dictionary meaning, it by far surpasses it! As my story goes…I decided to lodge at the Excelsior hotel because I had just come from staying at another hotel on the Upper West Side and I wanted to continue lodging in this vicinity. After staying at the Excelsior for just a day, I was so extremely satisfied with this hotel that I decided to extend my stay for at least another week or two! The Excelsior is truly a lovely vintage hotel in an ideal location whereby a walk to Central Park or to the Museum of Natural History can easily be less than a NYC minute. The Hotel itself was built in the 1930’s and is so beautifully well preserved that even its vintage marble and cherry wood lobby interiors look as beautiful today as it must have when this hotel first opened. The hotel offers an array of various types of hotel rooms and the one that was assigned to me was so perfect!!! Overall, all of the Excelsior hotel rooms offer charm, elegance, space and most important, affordability. The entire front desk staff are so terrifically professional, friendly hard working employees who perform at their very best everyday, around the clock in order to accommodate all hotel visitors. Special mention to Scott and Nicole and to Brad, who has to be one of the best bell captains I have ever had the pleasure of meeting. I love this hotel!! Jeff M. 🕶 Read less
Image of the Tripadvisor rating Lovely hotel

Jan 6, 2019 carolefrench Nottingham, United Kingdom

This hotel is upper west side so we had to use the subway to get to the main attractions. This did not phase us & there was a subway station at the top of the avenue. Location great for Central Park & National History Museum. The hotel itself was very traditional & quaint. The staff were very friendly from reception,porters & cleaners. The rooms… Read more
This hotel is upper west side so we had to use the subway to get to the main attractions. This did not phase us & there was a subway station at the top of the avenue. Location great for Central Park & National History Museum. The hotel itself was very traditional & quaint. The staff were very friendly from reception,porters & cleaners. The rooms were lovely & bathroom adequate with lots of towels changed everyday. The only thing lacking for anyone from the UK is that there are no tea/coffee making facilities in the room. We really missed not having a kettle or fridge. Not been able to make a hot drink after doing hours of walking & tourists things around Manhattan was dissspointing at the end of the day. Also, check for extra costs that can be added onto your bill without knowing until check out. Read less