Excelsior Hotel

Midtown, New York

The hotel

Overlooking the American Museum of Natural History and the Rose Centre for Earth and Space, the Excelsior is within easy walking distance of popular attractions such as Lincoln Centre, the Beacon Theatre, and Columbia University. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Art Deco in design and something of an icon itself, the Excelsior is one of the Upper West Side’s most prestigious addresses, offering a variety of accommodations to suit your holiday needs. Upon arrival, you'll find an elegant and comfortable lobby and Art-deco inspired guest rooms complete with premium facilities and amenities, to ensure the most comfortable stay.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In fashionable Upper West Side, half-a-block from Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

201 rooms and suites. All with air-conditioning, 32" LCD television with satellite TV and pay-per-view films, telephone, Wifi*, iPod docking station with radio, safe, hairdryer and iron and board. Classic Rooms are 230 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Classic Double Rooms are 270 sq ft with 2 double beds, sleeping maximum 4 adults.

Superior Rooms are more spacious with French doors between the bedroom and seating area with 2 double beds, sleeping maximum 4 adults.

Calle Ocho (full American buffet restaurant). Fitness centre. Library with working fireplace. Complimentary WiFi. Complimentary daily newspaper. Business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (716)
  • Very good (1028)
  • Average (360)
  • Poor (135)
  • Terrible (125)
Image of the Tripadvisor rating Charming but not modern

Dec 8, 2019 alanjamesg2017 Newcastle upon Tyne, United Kingdom

Our first trip to the USA so don’t have any reference point and we had been told not to expect European style hotels. But this appears to be a great little hotel, ok the rooms are not massive but ours had two doubles and an adjacent sitting room with sofa and tv and a bathroom with bath. If we’re being honest it is a little dated and probably… Read more
Our first trip to the USA so don’t have any reference point and we had been told not to expect European style hotels. But this appears to be a great little hotel, ok the rooms are not massive but ours had two doubles and an adjacent sitting room with sofa and tv and a bathroom with bath. If we’re being honest it is a little dated and probably due a bit of an upgrade but the staff are really helpful and the room was always clean and warm. A great location just off Central Park so if you to walk its a nice walk 45 minute walk through the park onto 59th street and the start of the madness or is that midtown. Nice neighbourhood with plenty of good places to eat in walking distance, try Good enough to eat or Zabar’s for a great breakfast. Only slight gripe is the lack of tea / coffee making facilities in the room but there is free tea / coffee from 7am to 11am in the lobby. If we are ever back in the big Apple 🍎 we will definitely return. Read less
Image of the Tripadvisor rating They enter rooms even though you ask not to.

Dec 5, 2019 AndrewFromMadison Madison, Wisconsin

I was extremely disturbed by someone entering room and making my bed and doing other things,when I had sign "do not disturb" hanging on the door knob. I reported it right away, and they said they will look into it and get back to me, but no one followed up and contacted me. I don't know if this is normal in New York - but to me it's unacceptable.… Read more
I was extremely disturbed by someone entering room and making my bed and doing other things,when I had sign "do not disturb" hanging on the door knob. I reported it right away, and they said they will look into it and get back to me, but no one followed up and contacted me. I don't know if this is normal in New York - but to me it's unacceptable. The other thing that annoyed me was a "facility fee" - they said it's charged in every hotel in New York, but I don't care for it regardless. I thought this is something that can be waved away if you don't use fitness room ,for example, but they said it's firm and unavoidable. The question then - why is it not a part of the advertised price? Sounds like some sort of swindle to me. Read less
Image of the Tripadvisor rating Surprisingly Nice Hotel on Upper West Side

Dec 1, 2019 Mary Gail M Kona, Hawaii

I recently spent 5 nights here because I needed to be on the Upper West Side. I didn't have great expectations, but I really enjoyed this hotel. It felt very European and slightly old fashioned I had a double double room which was small but not tiny and the room and bathroom were clean and always cleaned very well each day. I travel with… Read more
I recently spent 5 nights here because I needed to be on the Upper West Side. I didn't have great expectations, but I really enjoyed this hotel. It felt very European and slightly old fashioned I had a double double room which was small but not tiny and the room and bathroom were clean and always cleaned very well each day. I travel with scented candles and I never even had to use them because the room smelled neutral which is just fine. They have a $20 brunch 5 days a week which I never used and it was impossible to get a cup of coffee to go or to sit down with from the women who ran the breakfast place on the 2nd floor. There is a single cup machine in the lobby but the line for it was often 5 people deep, so this lack of coffee was the only negative. There are two great coffeeshops up on Columbus but it was 35 degrees and it required getting dressed to go out to get the coffee. So, if I ever stay there for more than 3 or 4 nights again, I will buy a small coffee pot for my room. The upgraded rooms had little sitting rooms and I saw one room with a tiny kitchen, so there are options. Read less
Image of the Tripadvisor rating Mixed feelings.

Oct 30, 2019 ostess Anna Bay, Australia

Stayed here twice. First was to join tour group - room was quite dark and dingy. Bathroom very small. Second was on my own two weeks later. Room was spacious and had outlook over to park. Bathroom was a little larger. No coffee/tea or fridge in rooms, although there is coffee/tea supplied in the mornings in reception. This is an older style… Read more
Stayed here twice. First was to join tour group - room was quite dark and dingy. Bathroom very small. Second was on my own two weeks later. Room was spacious and had outlook over to park. Bathroom was a little larger. No coffee/tea or fridge in rooms, although there is coffee/tea supplied in the mornings in reception. This is an older style décor hotel. The front desk were very helpful. Metro is at end of street. Plenty of eateries around. Read less
Image of the Tripadvisor rating Good location but not the best hotel

Oct 25, 2019 P8536QGchrisr

This hotel is an excellent location so close to Central Park and the natural history museum. Sadly although the rooms are clean they are dated and lacking in facilities - coffee is served downstairs in lobby no fridge/microwave in room like so many US hotel bathroom tiny and very old fashioned. Good air con but so so noisy take ear plugs to… Read more
This hotel is an excellent location so close to Central Park and the natural history museum. Sadly although the rooms are clean they are dated and lacking in facilities - coffee is served downstairs in lobby no fridge/microwave in room like so many US hotel bathroom tiny and very old fashioned. Good air con but so so noisy take ear plugs to sleep. Front desk staff were helpful and sorted out corkscrew and taxi to airport No bar as advertised was a real disappointment Breakfast was good but area not kept that clean and staff not particularly friendly For £250 a night I would expect a lot more from this hotel Read less