Excelsior Hotel

Midtown, New York

The hotel

Overlooking the American Museum of Natural History and the Rose Centre for Earth and Space, the Excelsior is within easy walking distance of popular attractions such as Lincoln Centre, the Beacon Theatre, and Columbia University. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Art Deco in design and something of an icon itself, the Excelsior is one of the Upper West Side’s most prestigious addresses, offering a variety of accommodations to suit your holiday needs. Upon arrival, you'll find an elegant and comfortable lobby and Art-deco inspired guest rooms complete with premium facilities and amenities, to ensure the most comfortable stay.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In fashionable Upper West Side, half-a-block from Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

201 rooms and suites. All with air-conditioning, 32" LCD television with satellite TV and pay-per-view films, telephone, Wifi*, iPod docking station with radio, safe, hairdryer and iron and board. Classic Rooms are 230 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Classic Double Rooms are 270 sq ft with 2 double beds, sleeping maximum 4 adults.

Superior Rooms are more spacious with French doors between the bedroom and seating area with 2 double beds, sleeping maximum 4 adults.

Calle Ocho (full American buffet restaurant). Fitness centre. Library with working fireplace. Complimentary WiFi. Complimentary daily newspaper. Business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (711)
  • Very good (1026)
  • Average (356)
  • Poor (134)
  • Terrible (125)
Image of the Tripadvisor rating Awesome stay

Oct 11, 2019 Jonathan W

Had a great stay and staff was great from check in to checkout. Location was great for short walk to central park. Which was a lifesaver to attend my daughter's wedding in the park. Looking forward to next stay in the city.
Image of the Tripadvisor rating Very Disappointing..

Oct 8, 2019 Jagruti H Dallas, Texas

We tried this hotel based on room description and location. I rented a superior suite with 2 beds, however upon check in they gave me a tiny closet sized room with 2 twin beds. When I went back to front desk they asked for proof on writing that I did rent a suite. The suite was nice but the bathroom is very small and outdated, no coffee… Read more
We tried this hotel based on room description and location. I rented a superior suite with 2 beds, however upon check in they gave me a tiny closet sized room with 2 twin beds. When I went back to front desk they asked for proof on writing that I did rent a suite. The suite was nice but the bathroom is very small and outdated, no coffee makercor refrigerator in room either. Another thing they forget to mention is the restaurant and bar has been closed since May and is not re-opening. Not worth the $$$. Read less
Image of the Tripadvisor rating Great location

Sep 24, 2019 BillieMaree

Hotel is in a great location. Close to Central Park, subway and achievable walking distance to Times Square. Hotel is dated but we were aware of that and actually enjoyed the appeal it had, it was clean. The only down side for me was I found the staff not very friendly and it was even hard to get a hello each morning but that was New York in… Read more
Hotel is in a great location. Close to Central Park, subway and achievable walking distance to Times Square. Hotel is dated but we were aware of that and actually enjoyed the appeal it had, it was clean. The only down side for me was I found the staff not very friendly and it was even hard to get a hello each morning but that was New York in general. Read less
Image of the Tripadvisor rating Lovely hotel

Sep 20, 2019 kellybV7602BU Ruthin, United Kingdom

Just arrived home from a four night stay at the Excelsior and would probably stay again. The hotel is a little dated but very clean and the staff are extremely polite and helpful. It’s a short walk to Central Park and a good 15-20mins walk to Time square. Three of us stayed in a room which had two double beds and a balcony and we found it quite… Read more
Just arrived home from a four night stay at the Excelsior and would probably stay again. The hotel is a little dated but very clean and the staff are extremely polite and helpful. It’s a short walk to Central Park and a good 15-20mins walk to Time square. Three of us stayed in a room which had two double beds and a balcony and we found it quite spacious. There was also an ice machine on our floor which was very convenient. The only small criticism I would give was that there were no tea and coffee facilities in the room. In the morning we would have to go to the reception area and wait in line to use a coffee machine. It was generally a very pleasant stay and fit our needs perfectly. Read less
Image of the Tripadvisor rating Disappointing

Sep 8, 2019 elainew196 Los Angeles, California

Don't understand the high ratings. If it's mainly for the location, maybe. But the first room we were given had a mildewy smell and was sad looking, not as sparkling and updated as the official photos on TripAdvisor and website. Was shown two more rooms for $100 and $200 more per night. The most expensive one still smelled. Furnishings are dated.… Read more
Don't understand the high ratings. If it's mainly for the location, maybe. But the first room we were given had a mildewy smell and was sad looking, not as sparkling and updated as the official photos on TripAdvisor and website. Was shown two more rooms for $100 and $200 more per night. The most expensive one still smelled. Furnishings are dated. The desk and chair in the sitting area look like they came from my funky relative's house, circa 1960. Also the listing should mention the extra charge for wifi, gym, and other amenities. More modern hotels offer these free. Some might say it has old New York character. It does indeed -- emphasis on old. I'm waiting for Lucille Ball and Desi Arnaz to pop out of the closet. Read less