Excelsior Hotel

Midtown, New York

The hotel

Overlooking the American Museum of Natural History and the Rose Centre for Earth and Space, the Excelsior is within easy walking distance of popular attractions such as Lincoln Centre, the Beacon Theatre, and Columbia University. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Art Deco in design and something of an icon itself, the Excelsior is one of the Upper West Side’s most prestigious addresses, offering a variety of accommodations to suit your holiday needs. Upon arrival, you'll find an elegant and comfortable lobby and Art-deco inspired guest rooms complete with premium facilities and amenities, to ensure the most comfortable stay.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In fashionable Upper West Side, half-a-block from Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

201 rooms and suites. All with air-conditioning, 32" LCD television with satellite TV and pay-per-view films, telephone, Wifi*, iPod docking station with radio, safe, hairdryer and iron and board. Classic Rooms are 230 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Classic Double Rooms are 270 sq ft with 2 double beds, sleeping maximum 4 adults.

Superior Rooms are more spacious with French doors between the bedroom and seating area with 2 double beds, sleeping maximum 4 adults.

Calle Ocho (full American buffet restaurant). Fitness centre. Library with working fireplace. Complimentary WiFi. Complimentary daily newspaper. Business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (710)
  • Very good (1021)
  • Average (354)
  • Poor (133)
  • Terrible (123)
Image of the Tripadvisor rating Everything you could need in a great location

Aug 11, 2019 mkm9992019 Tallahassee, Florida

Located half a block from the C/E subway and across the street from the Natural History Museum, this hotel is perfectly situated to have an amazing NYC vacation. It’s always close to delis, pharmacies, and coffee shops. We had everything we needed to stage a mom/daughter trip that we’ll remember forever. The staff was helpful, the room was… Read more
Located half a block from the C/E subway and across the street from the Natural History Museum, this hotel is perfectly situated to have an amazing NYC vacation. It’s always close to delis, pharmacies, and coffee shops. We had everything we needed to stage a mom/daughter trip that we’ll remember forever. The staff was helpful, the room was beautiful, clean, and comfortable, and our view was lovely. I would definitely stay here again. Read less
Image of the Tripadvisor rating Great hotel - BUT beware of tacked on daily fees

Aug 11, 2019 emma1913 washington dc

The Excelsior is one of my 2 go-to hotels in New York. The location is great. On our last stay, the room had firm mattresses (on a prior stay, we had a room with an overly "pillow-topped" mattress that was a back breaker, literally - last trip we got 2 doubles and the mattresses were back friendly). The rooms are a good size for NY. The staff is… Read more
The Excelsior is one of my 2 go-to hotels in New York. The location is great. On our last stay, the room had firm mattresses (on a prior stay, we had a room with an overly "pillow-topped" mattress that was a back breaker, literally - last trip we got 2 doubles and the mattresses were back friendly). The rooms are a good size for NY. The staff is friendly. But I have one "beware" for consumers and it is an industry practice that is designed to make it hard for consumers to price shop. And I'd give it an "excellent" but for this practice, which lead me to rate service lower. The Excelsior tacks a daily "resort fee" (recently renamed a "facility fee") of $21/day to the room price. The Excelsior is not a resort, and I thought I was paying for the facility with the room price. But whatever you call it, adding $21/day on top of the posted price and taxes is just a way to make it harder for people to compare hotel prices. The fee doesn't show up until you're at the point of booking and it is hidden in the "taxes and fees" line. People really don't make a big effort to disaggregate that line and figure what part is taxes and what part is added fees. At the LEAST, the hotel should state VERY CLEARLY with the posted prices, "excludes daily facility fee of $21." What do you get for an added $21/day? Best I could tell, a discount on the pretty pricey breakfast (in a neighborhood with abundant lower cost breakfast options), a bottle of water, internet (but for fast internet connection you have to pay more), and one free shoe shine per stay. At the Beacon, not too far away on Broadway, at least as of my last stay there in January 2019, the price is the price. And that price includes in-room internet. I know adding hidden fees is a new hotel industry practice, but it is one designed to fleece consumers by making it harder to price shop. I live in DC and DC's AG is going after hotels for this practice. It would be nice if hotels would do something for their guests and stop this practice on their own. The Excelsior is a great hotel and I'll still stay there, and I still recommend it, with the caveat that the price is not the price. Before booking, call and ask about added fees so you know what you're paying for. And if you object to hidden "facility fees," let them know. Read less
Image of the Tripadvisor rating Nice place good price good location

Aug 7, 2019 Krys T

We had a junior suite. It was spacious with a sleeping area and little living area. The room and hotel was clean and quite. Its located 3 minutes from a subway entrance and 5 minutes to Central park. There are many restaurants and corner stores all around. The only thing missing from the room was a fridge and microwave. The staff was professional.… Read more
We had a junior suite. It was spacious with a sleeping area and little living area. The room and hotel was clean and quite. Its located 3 minutes from a subway entrance and 5 minutes to Central park. There are many restaurants and corner stores all around. The only thing missing from the room was a fridge and microwave. The staff was professional. It only takes about 10 minutes on the subway to Times Square. Read less
Image of the Tripadvisor rating August in New York City

Aug 7, 2019 421valerie Cupertino, California

I worried this hotel would be too out of the way for us; however, the location was excellent. We had a fantastic view of Central Park. The subway stops were nearby. We enjoyed the coffee and hot chocolate provided each morning and the iced water available when we returned from sight seeing each day. The staff was accomodating and the price was… Read more
I worried this hotel would be too out of the way for us; however, the location was excellent. We had a fantastic view of Central Park. The subway stops were nearby. We enjoyed the coffee and hot chocolate provided each morning and the iced water available when we returned from sight seeing each day. The staff was accomodating and the price was reasonable--for New York. I recommend it. Read less
Image of the Tripadvisor rating enjoy the city like a native

Aug 7, 2019 LightPacker11261 New York, NY

I've always recommended the Excelsior Hotel to friends visiting the city. I would never encourage anyone stay in Times Square, and Midtown is even questionable, IMHO. The UWS location of the Excelsior allows visitors the experience the city more like those of us that live here enjoy. The UWS is a vibrant neighborhood without all the chaos of other… Read more
I've always recommended the Excelsior Hotel to friends visiting the city. I would never encourage anyone stay in Times Square, and Midtown is even questionable, IMHO. The UWS location of the Excelsior allows visitors the experience the city more like those of us that live here enjoy. The UWS is a vibrant neighborhood without all the chaos of other neighborhoods. And, you an easily access the entire city from here. Read less