Excelsior Hotel

Midtown, New York

The hotel

Overlooking the American Museum of Natural History and the Rose Centre for Earth and Space, the Excelsior is within easy walking distance of popular attractions such as Lincoln Centre, the Beacon Theatre, and Columbia University. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Art Deco in design and something of an icon itself, the Excelsior is one of the Upper West Side’s most prestigious addresses, offering a variety of accommodations to suit your holiday needs. Upon arrival, you'll find an elegant and comfortable lobby and Art-deco inspired guest rooms complete with premium facilities and amenities, to ensure the most comfortable stay.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In fashionable Upper West Side, half-a-block from Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

201 rooms and suites. All with air-conditioning, 32" LCD television with satellite TV and pay-per-view films, telephone, Wifi*, iPod docking station with radio, safe, hairdryer and iron and board. Classic Rooms are 230 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Classic Double Rooms are 270 sq ft with 2 double beds, sleeping maximum 4 adults.

Superior Rooms are more spacious with French doors between the bedroom and seating area with 2 double beds, sleeping maximum 4 adults.

Calle Ocho (full American buffet restaurant). Fitness centre. Library with working fireplace. Complimentary WiFi. Complimentary daily newspaper. Business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (701)
  • Very good (1012)
  • Average (348)
  • Poor (132)
  • Terrible (120)
Image of the Tripadvisor rating It’s a classic

Jun 15, 2019 SharonCampbell1601 Redbank Plains, Australia

We only stayed one night due to a change of plans with flights. It’s a little dated but has a classic feel not a “you need to renovate feel”. The staff are very helpful. Check in is easy and it is a great location for the American museum of Natural history and Central Park. Definitely worth a stay here.
Image of the Tripadvisor rating Great Location

Jun 14, 2019 Joellendattilo Marietta, United States

Booked hotel through Hotwire. Cost was $290 a night. Great price for three women on a sightseeing trip. Scott Masterangelo was at front desk. He was a great rep of hotel. The hotel is just across the street from CP. The subway is a short block away. Wonderful and inexpensive places to eat.Room was comfortable and we had a balcony.
Image of the Tripadvisor rating Disappointing experience at the Excelsior

May 27, 2019 FarAway507973

Booked this hotel for a weekend stay in NYC on the strength of the TA reviews. My experience was anything but. All that this hotel has going for it is its location in the upper west side. Apart from that, there was a littany of issues. For starters, I found the decor old, tired & dated. There was no room service nor were there any in-room… Read more
Booked this hotel for a weekend stay in NYC on the strength of the TA reviews. My experience was anything but. All that this hotel has going for it is its location in the upper west side. Apart from that, there was a littany of issues. For starters, I found the decor old, tired & dated. There was no room service nor were there any in-room refreshments provided - no minibar / coffee / tea facilities in the rooms not even in their suites. The bed linen in the room were not freshly laundered but rather looked to have been smoothed down from previous use. The hotel management were preoccupied with making excuses on behalf of the hotel rather than actively engage to resolve guests' complaints. I was referred to 'all night bodegas' round the corner for a late night soft drink. Altogether not a pleasant stay at this hotel and I won't be visiting again. Read less
Image of the Tripadvisor rating It'll do, but getting a bit old.

May 13, 2019 V M

It is a serviceable enough hotel, but it is old. The furnishings need to be updated soon. There is a difference between nostalgic charm and worn-out. This place is heading toward the latter. You can tell it was once very beautiful, but it's golden days have passed. Needs a breath of fresh air.
Image of the Tripadvisor rating Gouging rates, discomfort

May 8, 2019 43roberti

A well-hidden, compulsory "resort fee" drove the price per night up to a ridiculous level: this was not a resort, but a normal hotel on a noisy Manhattan street. The total price was not transparent at booking. No coffee-making equipment available in rooms (well over $250 per night), and nothing drinkable in the lobby. Room was broiling hot… Read more
A well-hidden, compulsory "resort fee" drove the price per night up to a ridiculous level: this was not a resort, but a normal hotel on a noisy Manhattan street. The total price was not transparent at booking. No coffee-making equipment available in rooms (well over $250 per night), and nothing drinkable in the lobby. Room was broiling hot (although the heat was off and all the windows open on a series of cool days and nights). Read less