Hyatt Union Square New York

Union Square, New York

Virgin rating

The hotel

You’re guaranteed to get that glamourous feeling as soon as you step foot in the lobby of the Hyatt Union Square, with its boutique charm and classic features. Your plush room features Italian furniture, hardwood floors, and views of the busy city streets below. Some of the best bars and restaurants in Manhattan are right on your doorstep, but the hotel’s own The Bowery and Library of Distilled Spirits are equally as swanky. With farm-to-table food and an (almost) endless list of cocktails and spirits, you’ll feel deservedly spoilt rotten.

Amenities

  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Union Square, one of New York’s trendiest neighbourhoods, just steps from the world-famous Greenmarket.

Hotel information

178 studios and apartments. All of which are air-conditioned with satellite TV, telephone, WiFi access*, tea/coffee maker, mini-bar*, safe, bathrobes, hairdryer and iron and board. Double 2-Queen Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 2 queen-size bed, sleeping maximum 3 adults.

Double Standard Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 1 double bed or 1 king-size bed, sleeping maximum 2 adults.

Studios are slightly larger and have city views, with 1 queen-size bed, sleeping maximum 2 adults.

Bowery Road (farm-to-table cuisine, open for breakfast, lunch and dinner, plus brunch at weekends). Library of Distilled Spirits (library-themed cocktail bar). Fitness centre. Complimentary WiFi. Complimentary bike rental. Laundry/dry-cleaning service*. Room service*.

Resort fee: $28.69​ plus applicable taxes per room, per night​ (payable locally, subject to change).

* Denotes local charge

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1347)
  • Very good (580)
  • Average (184)
  • Poor (84)
  • Terrible (78)
Image of the Tripadvisor rating Disappointed

Aug 8, 2022 deboraperez56 Miami, Florida

I usually stay at this hotel because it is conveniently located and quiet. This time the hotel staff seemed untrained and understaffed. Our room was not made one day, and the next day poorly made. ( Bed not well made and we were out of toiletries. No apologies given. Breakfast was good though.
Image of the Tripadvisor rating UNSECURE and Poor Service

Aug 2, 2022 714claire Ottawa, Canada

The staff left our room door OPEN for hours while we were out during the day. Anything could have been stolen. Room was only cleaned once during our stay and when it finally was cleaned, they took our towels and did not replace them. I’ve never left a poor review on anything but our experience was appalling. Super concerning to come back to a… Read more
The staff left our room door OPEN for hours while we were out during the day. Anything could have been stolen. Room was only cleaned once during our stay and when it finally was cleaned, they took our towels and did not replace them. I’ve never left a poor review on anything but our experience was appalling. Super concerning to come back to a hotel room that is open for anyone to walk into. Staff did not send up towels when we had NONE until our third call downstairs. For the price you would expect safety and good service and we received neither. All we got was a free breakfast for our “inconveniences” and told that they are “investigating” the room door being left open. Read less
Image of the Tripadvisor rating Fun location

Jul 31, 2022 stephaniemI8283CQ Great Falls, Virginia

Perfect location for visiting my daughter studying at Parsons. So close to Union Square Park but just far enough away that it feels less busy. Comfortable and quiet room with good A/C and nice hot shower plus plenty of outlets for all the electronics. Well-priced for location and friendly staff.
Image of the Tripadvisor rating Hyatt Union Square a win!

Jul 27, 2022 Julie W

I love to stay in Union Square, and the new Hyatt Union Square did not disappoint! The reception staff was cheerful and helpful, the rooms very nice (yes, brand new!) and bed so comfortable. The rooms have true black out curtains and are soundproof. Easy access to metro a block away, with a straight shot to GCT or Times Square, near good shopping… Read more
I love to stay in Union Square, and the new Hyatt Union Square did not disappoint! The reception staff was cheerful and helpful, the rooms very nice (yes, brand new!) and bed so comfortable. The rooms have true black out curtains and are soundproof. Easy access to metro a block away, with a straight shot to GCT or Times Square, near good shopping and restaurants. We ate in the restaurant and it was excellent food with same great service as in lobby. Very happy with my choice. Well done, Hyatt! I’ll be back for sure. Read less
Image of the Tripadvisor rating Business Stay

Jul 25, 2022 gobindsi1 Pune, India

Loved my stay at the hotel. Very comfortable! The staff was very helpful, the rooms were always clean. The location of the hotel was very convenient for me personally. The food at the restaurants below was also very nice.