Hyatt Union Square New York

Midtown, New York

The hotel

You’re guaranteed to get that glamourous feeling as soon as you step foot in the lobby of the Hyatt Union Square, with its boutique charm and classic features. Your plush room features Italian furniture, hardwood floors, and views of the busy city streets below. Some of the best bars and restaurants in Manhattan are right on your doorstep, but the hotel’s own The Bowery and Library of Distilled Spirits are equally as swanky. With farm-to-table food and an (almost) endless list of cocktails and spirits, you’ll feel deservedly spoilt rotten.

Amenities

  • Room Service
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Union Square, one of New York’s trendiest neighbourhoods, just steps from the world-famous Greenmarket.

Hotel information

178 studios and apartments. All of which are air-conditioned with satellite TV, telephone, WiFi access*, tea/coffee maker, mini-bar*, safe, bathrobes, hairdryer and iron and board. Double 2-Queen Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 2 queen-size bed, sleeping maximum 3 adults.

Double Standard Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 1 double bed or 1 king-size bed, sleeping maximum 2 adults.

Studios are slightly larger and have city views, with 1 queen-size bed, sleeping maximum 2 adults.

Bowery Road (farm-to-table cuisine, open for breakfast, lunch and dinner, plus brunch at weekends). Library of Distilled Spirits (library-themed cocktail bar). Fitness centre. Complimentary WiFi. Complimentary bike rental. Laundry/dry-cleaning service*. Room service*.

* Denotes local charge

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1276)
  • Very good (563)
  • Average (164)
  • Poor (62)
  • Terrible (51)
Image of the Tripadvisor rating Home Away From Home

Feb 17, 2021 melvinat2015 Accokeek

From our first visit, we found the Hyatt-Union Square staff to be friendly, helpful and very accommodating. Now we return to Hyatt every 4-6 weeks to visit our daughter who attends NYU. They provide complimentary water at check-in and even offered Valentine candy at our recent visit. Our room is always clean, and well maintained. The location is… Read more
From our first visit, we found the Hyatt-Union Square staff to be friendly, helpful and very accommodating. Now we return to Hyatt every 4-6 weeks to visit our daughter who attends NYU. They provide complimentary water at check-in and even offered Valentine candy at our recent visit. Our room is always clean, and well maintained. The location is perfect for spending time with our daughter, good food and shopping. We've been able to walk to a new amazing restaurant at each visit and there's a wonderful Nordstrom Rack and Traders Joe’s just a few blocks from the hotel! Jennifer, a hotel staff, is especially sweet and welcomes us back like family. During a recent visit, we decided at the last minute to extend our stay and she was able to accommodate us at an excellent rate. When searching for hotels, we had hoped to find a clean, conveniently located hotel, but found so much more at Hyatt-Union Square. We’re already planning our next visit. Read less
Image of the Tripadvisor rating Exceptional service

Jan 29, 2021 H9PAmelissap

The staff at Hyatt Union Square was outstanding in every respect. Helpful, kind, friendly. They made a great hotel exceptional. We will definitely stay there again. The hotel was clean, convenient and great.
Image of the Tripadvisor rating Sat night

Jan 24, 2021 RJKos New York City, New York

Terrible check-in, took nearly 30-min and is unsafe (no way to distance and kids without masks). As a Globalist, loyal to Hyatt, I expect better. No breakfast... small rooms. Far better options available.
Image of the Tripadvisor rating maintenance problems

Jan 11, 2021 pcreste2021

I requested a repair for a running toilet & faulty flusher, Twice! never got a follow-up or status of my request. I don't believe someone ever came to the room to check it out. Also, the mixer value in the shower needs replacement. There was no cold water. All we had was an extremely hot shower.
Image of the Tripadvisor rating Horrible stay!!!

Jan 3, 2021 samasseraf04

Got the room king with terrace room is super small nowhere to go terrace was bigger found tissue in the toilet as well as a piece of the closet on the floor as I walked in maintenance was forced to come up took him 20 min to fix overall not worth the money stay away