Hyatt Union Square New York

Midtown, New York

The hotel

You’re guaranteed to get that glamourous feeling as soon as you step foot in the lobby of the Hyatt Union Square, with its boutique charm and classic features. Your plush room features Italian furniture, hardwood floors, and views of the busy city streets below. Some of the best bars and restaurants in Manhattan are right on your doorstep, but the hotel’s own The Bowery and Library of Distilled Spirits are equally as swanky. With farm-to-table food and an (almost) endless list of cocktails and spirits, you’ll feel deservedly spoilt rotten.

Amenities

  • Room Service
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Union Square, one of New York’s trendiest neighbourhoods, just steps from the world-famous Greenmarket.

Hotel information

178 studios and apartments. All of which are air-conditioned with satellite TV, telephone, WiFi access*, tea/coffee maker, mini-bar*, safety deposit box, bathrobes, hairdryer and iron and board. Double 2-Queen Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 2 queen-size bed, sleeping maximum 3 adults.

Double Standard Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 1 double bed or 1 king-size bed, sleeping maximum 2 adults.

Studios are slightly larger and have city views, with 1 queen-size bed, sleeping maximum 2 adults.

Bowery Road (farm-to-table cuisine, open for breakfast, lunch and dinner, plus brunch at weekends). Library of Distilled Spirits (library-themed cocktail bar). Fitness centre. Complimentary WiFi. Complimentary bike rental. Laundry/dry cleaning service*. Room service*.

* Denotes local charge

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1265)
  • Very good (564)
  • Average (164)
  • Poor (58)
  • Terrible (48)
Image of the Tripadvisor rating Missed Opportunity To Be Great

Mar 27, 2020 paulpresley

Hotel was practically empty but they still put me in a substandard room in bad part of hotel. Room was not cleaned well and leftovers from prior guest remained in bathroom. Poor amenities (none). I was shocked. It was so bad I was more interested in getting out of there than complaining and interacting with staff.
Image of the Tripadvisor rating Great people and service during a tough time!

Mar 19, 2020 AVDyke Santa Rosa

We stay in a lot of Hyatt Hotels and this one was definitely up there as one of the best in the middle of a city! The location was very central, staff was amazing (thank you Anton, Brock, Rick and Victor) and the room was clean and nicely appointed. Added to this, we were staying there at the beginning of the COVID19 outbreak and their occupancy,… Read more
We stay in a lot of Hyatt Hotels and this one was definitely up there as one of the best in the middle of a city! The location was very central, staff was amazing (thank you Anton, Brock, Rick and Victor) and the room was clean and nicely appointed. Added to this, we were staying there at the beginning of the COVID19 outbreak and their occupancy, like everywhere elses, was low. They were still friendly, helpful and upbeat. My daughter and I were so impressed and felt safe to spend our time there even though it was a scary time to be in the middle of NYC. Even our dinner recommendation was amazing... YUMMMM... and thank you for that Anton! We will be back again another time... Read less
Image of the Tripadvisor rating College visit

Mar 12, 2020 ginahinton24

The hotel was convenient to the NYU campus. Parking was right across the street. The staff was friendly and professional, especially Charlene. Rooms size was bigger than expected for New York. Modern and updated.
Image of the Tripadvisor rating Best hotel in NYC

Mar 10, 2020 jsyoung2020 Austin, Texas

I've stayed in a quite a few hotels in Manhattan. At this price range, there typically not great, even the so-called boutique hotels. But the Hyatt in Union Square is outstanding. It's beautiful, clean, efficient, the service is excellent, the breakfast is really good, the rooms while small (it's Manhattan!) are very comfortable and brilliantly… Read more
I've stayed in a quite a few hotels in Manhattan. At this price range, there typically not great, even the so-called boutique hotels. But the Hyatt in Union Square is outstanding. It's beautiful, clean, efficient, the service is excellent, the breakfast is really good, the rooms while small (it's Manhattan!) are very comfortable and brilliantly designed - in short, it;s my favorite in NYC and will only ever stay there now. Read less
Image of the Tripadvisor rating Very nice.

Mar 7, 2020 jackcot2n Austin, Texas

Very nice. Great staff! Front desk was kind, caring and helpful. Bar was great. Drinks are very expensive but it’s New York. Rooms are small but new. Beds are very comfortable. Restaurant food is good but not great. Breakfast was excellent.