Hyatt Union Square New York

Midtown, New York

The hotel

A glamorous place to stay, you’ll feel as privileged as pie from the moment you walk into the airy lobby of this fabulous boutique hotel. Situated in the lively East Village, you’ve plenty of attractions on your doorstep, including some of the best bars and restaurants in the city. The hotel’s own restaurant – The Bowery – is fabulous too, a place to enjoy farm-to-table food. Pre-dinner, the Library of Distilled Spirits is the place to be seen, serving an extensive collection of distilled spirits and cocktails.

Amenities

  • Room Service
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Union Square, one of New York’s trendiest neighbourhoods, just steps from the world-famous Greenmarket.

Hotel information

178 studios and apartments. All of which are air-conditioned with satellite TV, telephone, WiFi access*, tea/coffee maker, mini-bar*, safety deposit box, bathrobes, hairdryer and iron and board. Double 2-Queen Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 2 queen-size bed, sleeping maximum 3 adults.

Double Standard Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 1 double bed or 1 king-size bed, sleeping maximum 2 adults.

Studios are slightly larger and have city views, with 1 queen-size bed, sleeping maximum 2 adults.

Bowery Road (farm-to-table cuisine, open for breakfast, lunch and dinner, plus brunch at weekends). Library of Distilled Spirits (library-themed cocktail bar). Fitness centre. Complimentary WiFi. Complimentary bike rental. Laundry/dry cleaning service*. Room service*.

* Denotes local charge

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1185)
  • Very good (545)
  • Average (162)
  • Poor (53)
  • Terrible (43)
Image of the Tripadvisor rating Be careful about what you're charged!!!

Jul 22, 2019 TimidOnSkis Maryland

The hotel has a great location. My room was clean, and spacious for NY. My view was the wall of an adjoining building. Wifi was slow and almost unusable on my laptop. My stay was completely spoiled by what I was charged, and the unwillingness of the hotel to recognize my distress. The reservation for 3 nights was made by a local non-profit… Read more
The hotel has a great location. My room was clean, and spacious for NY. My view was the wall of an adjoining building. Wifi was slow and almost unusable on my laptop. My stay was completely spoiled by what I was charged, and the unwillingness of the hotel to recognize my distress. The reservation for 3 nights was made by a local non-profit company, with me paying the first night. I had looked online to see what the room charge would be, and saw that rooms were going for the low $300s through their website. OK, I thought, it's NY, that's OK. And then I was charged almost $500 for one night in an ordinary room. And then they refused to do anything to make me a happier customer. No more Hyatts for me. Read less
Image of the Tripadvisor rating Don’t Leave Anything of any value in you room!! Lock Everything!!

Jul 21, 2019 Wendy K

Went in to wash my hands and brush teeth before I checked out. Left my ring and toothbrush by the sink. Called a few hours later and claimed not to find them. Very sad. It’s the principle of the matter.
Image of the Tripadvisor rating Great stay

Jul 17, 2019 nclongstaff

Stayed here for business but was also traveling with my husband and 16mo old in tow. The rooms were clean and spacious and it was super easy to jump on the near by subway to explore. Would definitely stay here again!
Image of the Tripadvisor rating Week Long Stay

Jul 17, 2019 bkrobinson34

This was an excellent place for lodging, with helpful and friendly staff. The room was always cleaned in a timely manner, and the bed was comfortable. My only complaint is that the walls are very thin.
Image of the Tripadvisor rating Great hotel

Jul 16, 2019 downtowner2019

An amazing hotel. Great staff. Great location near Union Square, on many subway lines. If you are looking for a great hotel in a great location, this hotel is perfect. Hotel is quiet even though its on 4th Avenue.