Hyatt Union Square New York

Midtown, New York

The hotel

You’re guaranteed to get that glamourous feeling as soon as you step foot in the lobby of the Hyatt Union Square, with its boutique charm and classic features. Your plush room features Italian furniture, hardwood floors, and views of the busy city streets below. Some of the best bars and restaurants in Manhattan are right on your doorstep, but the hotel’s own The Bowery and Library of Distilled Spirits are equally as swanky. With farm-to-table food and an (almost) endless list of cocktails and spirits, you’ll feel deservedly spoilt rotten.

Amenities

  • Room Service
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Union Square, one of New York’s trendiest neighbourhoods, just steps from the world-famous Greenmarket.

Hotel information

178 studios and apartments. All of which are air-conditioned with satellite TV, telephone, WiFi access*, tea/coffee maker, mini-bar*, safe, bathrobes, hairdryer and iron and board. Double 2-Queen Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 2 queen-size bed, sleeping maximum 3 adults.

Double Standard Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 1 double bed or 1 king-size bed, sleeping maximum 2 adults.

Studios are slightly larger and have city views, with 1 queen-size bed, sleeping maximum 2 adults.

Bowery Road (farm-to-table cuisine, open for breakfast, lunch and dinner, plus brunch at weekends). Library of Distilled Spirits (library-themed cocktail bar). Fitness centre. Complimentary WiFi. Complimentary bike rental. Laundry/dry-cleaning service*. Room service*.

* Denotes local charge

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1296)
  • Very good (566)
  • Average (169)
  • Poor (62)
  • Terrible (57)
Image of the Tripadvisor rating Fantastic service

Jul 28, 2021 sumakris

Carolyn and Lea were an absolute delight and went absolutely above and beyond during our stay. They were so attentive and helpful; Carolyn often provided us with complimentary gifts of food and consistently asked us about how she could improve our stay. We came to move my daughter out of the city and they helped us get a car that could fit all of… Read more
Carolyn and Lea were an absolute delight and went absolutely above and beyond during our stay. They were so attentive and helpful; Carolyn often provided us with complimentary gifts of food and consistently asked us about how she could improve our stay. We came to move my daughter out of the city and they helped us get a car that could fit all of her luggage to the airport, and loaded it into the car for us!! We had an amazing stay with them and highly recommend anyone else to stay here! Read less
Image of the Tripadvisor rating Amazing hotel in a great location

Jul 27, 2021 Aviva R Saint Louis, Missouri

Exceptionally clean hotel, great location, options to walk for food and tourist attractions, access to public transportation, fitness room has top-notch equipment, staff is friendly and helpful 24/7, would stay here again.
Image of the Tripadvisor rating Mediocre hotel

Jul 25, 2021 Isabel R New York City, New York

This is strictly a hotel for younger travelers, guys, or budget travelers. The decor is cheesy and everything is gray or cork. It's very masculine. My room was dusty and the hallway carpets were vile.The front desk help was disorganized and the computer was down. There was an overall sense from staff of being overwhelmed.
Image of the Tripadvisor rating Clean, but limited service hotel

Jul 20, 2021 Michelle L Laguna beach, United States

Although the hotel was in a decent location, walking distance Little Italy and shopping, the majority of the lobby was closed, the restaurant was only open for dinner until 845pm & breakfast was a muffin and grocery store yogurt in a box delivered without utensils.. Based on the pricey $500/night price, I would have expected more premium options… Read more
Although the hotel was in a decent location, walking distance Little Italy and shopping, the majority of the lobby was closed, the restaurant was only open for dinner until 845pm & breakfast was a muffin and grocery store yogurt in a box delivered without utensils.. Based on the pricey $500/night price, I would have expected more premium options for better service as NYC is now open. Read less
Image of the Tripadvisor rating Summer Trip to NYC

Jul 19, 2021 jasonprussman Denver, Colorado

The staff at this hotel are excellent and very attentive. The room was very functional, modern, and clean. The location is hard to beat. While it would have been great to have daily housekeeping, we understood the need to keep contacts down. Housekeeping was only on Saturdays.