The Benjamin

Midtown, New York

The hotel

Thanks to a multi-million dollar makeover The Benjamin Hotel in Midtown Manhattan is looking hotter than ever and if you want to dive into a world of boutique luxury then right here is where you rip off the covers and get involved. Although the designs and modern touches are bang-up-to-date the level of customer commitment goes way back with pretty much 24-hr everything ranging from the front desk to the fitness room to the in-room spa and beauty services. The gourmet snack boxes alone will have you hungry for more and if you want a real taste of classic New York City style then check out The National Bar & Dining Rooms that's got grand café chic down to a tea. As The Benjamin Hotel stretches to almost 30 storeys there's no chance of getting lost in the city and as major attractions, such as the MET, the Empire State Building and Madison Avenue, are all just a few blocks away this is an excellent base to experience the best of the Big Apple. Finally, guest rooms have every box ticked with kitchenettes and mini-fridges ensuring you can definitely have your cake and eat it.

Amenities

  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the corner of East 50th Street and Lexington Avenue in Midtown Manhattan; close to Fifth Avenue, Grand Central Terminal, the Rockefeller Centre and Bloomingdales. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

209 guest rooms and suites. All with air-conditioning, 42” HD flat-screen cable TV, iPod alarm clock, kitchenette, mini-fridge, bathrobes, WiFi access*. Guest Rooms are 250–275 sq ft and have 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Studios are 300–350 sq ft, and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suites are 450–550 sq ft with a separate living area with 1 queen-size sleeper sofa, and 1 queen-size or 1 king-size bed in the bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

The National Bar & Dining Rooms (classic NYC bistro dishes served for breakfast, lunch and dinner). In-room dining* from the National menu (6:00am – midnight) including Bedtime Bites (selected midnight snacks from the National). Winks’ Kidzzz Club. 24-hour state-of-the-art fitness room and steam room. 24-hour in-room hair and beauty services* by Federico. Business centre. Laundry/dry-cleaning services*. 24/7 reception team, concierge and shoe shine services. Complimentary WiFi in public areas.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2023)
  • Very good (865)
  • Average (315)
  • Poor (114)
  • Terrible (75)
Image of the Tripadvisor rating Fantastic hotel

Mar 14, 2020 C25white Welwyn Garden City, United Kingdom

We stayed here last year after booking as part of a BA package and I'm so glad we did! The staff are all really friendly and helpful and when we got there they'd upgraded us to a suite as it was our first wedding anniversary, they even left some goodies in the room. The suite was lovely, so spacious with a MASSIVE comfy bed and the toiletries… Read more
We stayed here last year after booking as part of a BA package and I'm so glad we did! The staff are all really friendly and helpful and when we got there they'd upgraded us to a suite as it was our first wedding anniversary, they even left some goodies in the room. The suite was lovely, so spacious with a MASSIVE comfy bed and the toiletries in the bathroom were great quality too. Didn't have much of a view from the room but that doesn't matter when we weren't in it much. It's a great location, close to central park, grand central station, Rockefeller, times square etc. I'd say the only drawback to the area is the nightlife - it was either really expensive hotel bars or Irish pubs, nothing really in between. Next time we visit New York I would probably stay further down so that we experience different areas but I wouldn't hesitate to stay here again or recommend it! Read less
Image of the Tripadvisor rating Great first impression!

Mar 7, 2020 aimeebG9715PA

We love this hotel and have stayed here several times. Upon our arrival, Jaime provided excellent service and was very welcoming! The rooms are fantastic, always clean and comfortable, and the hotel is in a great spot in the city.
Image of the Tripadvisor rating A terrible hotel

Mar 4, 2020 jenniferu708

This is possibly the worst hotel I have ever stayed in. The room is minuscule. The king bed advertised on the web site is in actuality a double. The bed itself - lumpy and uncomfortable. No nightstand on both sides of the bed - a critical point for someone who wears glasses. Even though this room was billed as a suite, it appears to be a large… Read more
This is possibly the worst hotel I have ever stayed in. The room is minuscule. The king bed advertised on the web site is in actuality a double. The bed itself - lumpy and uncomfortable. No nightstand on both sides of the bed - a critical point for someone who wears glasses. Even though this room was billed as a suite, it appears to be a large room with a wall dividing the space. It is so small that there is no place to set out a suitcase to enable unpacking without tripping There is luggage rack, but it is so old and wobbly that when a suitcase is placed on it, it moves around, rendering it useless. The bathroom is non functional with a sink that is about 12 inches in diameter. No counter space for two people to put down toiletries beyond a toothbrush. The Room Service coffee tasted like bilge. There is a balcony, but the door to go out is broken and doesn’t open. So that is no longer a nice or useable feature in the room. Lastly there is the matter of the front desk staff - cold, unwelcoming, unhelpful. Will never return here again. Urge others to stay away. Read less
Image of the Tripadvisor rating NYC Feb 2020

Feb 28, 2020 Jrh3977 Greenville, South Carolina

Maybe 5th stay at Benjamin over past 3 years. Hotel was renovated 3 or 4 years ago and it remains chic, clean and stylish. Well located..3 blocks to St Patrick's and Rockefeller Center. Walk 20 minutes to theater...employees have been with hotel for years. Good sign!! Sometimes they have a deal with National ..restaurant co_located within… Read more
Maybe 5th stay at Benjamin over past 3 years. Hotel was renovated 3 or 4 years ago and it remains chic, clean and stylish. Well located..3 blocks to St Patrick's and Rockefeller Center. Walk 20 minutes to theater...employees have been with hotel for years. Good sign!! Sometimes they have a deal with National ..restaurant co_located within hotel.fabulous. Usually get a suite. Very well run. Remember for next NYC trip. !!! Read less
Image of the Tripadvisor rating Fantastic helpful and friendly service!

Feb 27, 2020 pollyhandy East Greenwich, Rhode Island

We got a great rate on a suite as they were on sale. Room was spacious and comfortable, but the living room furniture is a bit dated and tired. only a single sink in the bathroom. Our bed, pillows and bedding were extremely comfortable. When we arrived, we couldn't find the keys to our car. The doorman/valet was super helpful in finding them. … Read more
We got a great rate on a suite as they were on sale. Room was spacious and comfortable, but the living room furniture is a bit dated and tired. only a single sink in the bathroom. Our bed, pillows and bedding were extremely comfortable. When we arrived, we couldn't find the keys to our car. The doorman/valet was super helpful in finding them. The day after we left, my husband realized he had left something in the safe. I called housekeeping and Laticia immediately went to the room and retrieved the item. It was overnighted, and we had it back the next day. The staff is exceptionally friendly and helpful. Read less