The Kimpton Muse Hotel

Midtown, New York

The hotel

When you think of New York, you picture bright lights, bustling streets, and the picturesque skyline. Well that’s exactly what you get with the Kimpton Muse, putting you slap-bang in the core of the Big Apple, with Times Square just steps away. Stylish and cool, you can enjoy a cocktail in the bar, and even grab a glass at the complimentary evening wine hour. And at the end of a day in the city that never sleeps, you can book in for a massage in your room, before shutting off the hustle and bustle outside for the night.

Amenities

  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

West 46th Street, steps from Times Square and Broadway in Manhattan's Midtown District, close to theatres, shops and a multitude of restaurants. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

200 rooms and suites. All with air-conditioning, HDTV, safe, hairdryer, bathrobes, yoga mat, iron and board, mini-bar*, and luxury Atelier Bloem bath amenities. King Deluxe Rooms are 235-270 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Executive King Rooms are 280-330 sq ft with 1 king-size bed, sleeping maximum 2 adults.

King Premier Rooms are 280-330 sq ft and are corner rooms, with 1 king-size bed, sleeping maximum 2 adults.

Double Double Premier Rooms are 320-350 sq ft with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premier Suite Balcony are 455 sq ft, with private balcony showcasing city views, with 1 king-size bed, sleeping maximum 2 adults. 

Executive Suites are 400-415 sq ft and have a separate living room, with 1 king-size bed, sleeping maximum 2 adults. 

Spa Suites are 400 sq ft and have a separate living room, and a large bathroom with vintage-style soaking tub, with 1 king-size bed, sleeping maximum 2 adults.

Muse Bar (light bites and drinks, open for breakfast and dinner). 24-hour fitness centre. In-room spa services*. Complimentary bike rental (seasonal). Complimentary morning tea and coffee. Hosted evening wine reception. Dry cleaning service*. Valet parking $60 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: one person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2316)
  • Very good (936)
  • Average (254)
  • Poor (118)
  • Terrible (59)
Image of the Tripadvisor rating Not very Kimptony, needs improvement and attention to details

Aug 4, 2021 cruisermeg Hamilton, New Jersey

I'm actually still here and about to check out. I arrived early and had to wait for a room which was understandable. That said, I was "upgraded" to a premier king room. And if this is an upgrade, I'd hate to see the regular rooms. Yes, it's a room in NYC in a hotel so they run small. But this one, to me, is just a room, with views of brick… Read more
I'm actually still here and about to check out. I arrived early and had to wait for a room which was understandable. That said, I was "upgraded" to a premier king room. And if this is an upgrade, I'd hate to see the regular rooms. Yes, it's a room in NYC in a hotel so they run small. But this one, to me, is just a room, with views of brick buildings. The first room, 611, had a large wet spot on the floor. It also smelled like dog pee. Yuck. I was told that guests with pets are usually placed on the 3rd floor but something went wrong somehow. Engineering did come to check the A/C but that wasn't the cause. Perhaps it was a spill, regardless, there was a smell. Yuck. Lots of peeling wallpaper all around in both rooms (the second is 511), coupled with dirty vents in the bathrooms. The nightstands have outlets built in but they didn't work correctly in either room, AND they're actually installed on the wrong sides of the bed in room 511. Other outlets in the room, including the one on the desk do not work right, and many lightbulbs in both rooms flicker which is annoying. (Bathroom mirror in 61, bedside and desk in 511). If you think the bed will be comfortable, think again. The bed in 511 is as hard as a rock. I didn't want to change to a 3rd room, so I sucked it up. The staff was really not all that great either. Seems like it is a huge inconvenience for some doormen to assist guests with transportation to JFK. And the guys working PM shift last night at the desk and door were so engrossed in their conversation that they barely bothered to respond to me when I said 'hello'. At least the hotel managed to have free coffee in the AM but I am getting tired of hotels not even bothering to offer ANY type of food or cocktails. They easily could have had a wine hour last night. I was given points in lieu of 'raid the mini bar' and a half bottle of wine but could we maybe offer a cocktail in a to-go cup and a granola bar? Location is great and the hotel is actually fairly quiet for being half a block off of Times Square. Plenty of places to eat close by as well. There's a cute little Cuban place 2 doors down where I had a pretty yummy breakfast for 7 bucks. Bargain. I love Kimpton hotels but lately it seems that they are going downhill and/or being reflagged as other brands or even becoming independent. I used points for this stay and in hindsight, I should have stuck with paying to stay at a Marriott brand in Lower Manhattan. Incidentally, the staff needs to WEAR MASKS! Not chin straps, not maskless. You have signs on the doors that say MASKS MUST BE WORN. That should mean staff too. NYC is becoming a hot spot for the Delta variant. Read less
Image of the Tripadvisor rating Great service, underwhelming hotel

Jul 27, 2021 paestum70 Paris, France

I stayed in two different rooms- an executive room on the 6th floor and a suite on the 12th floor. Starting with the positives- By far the service. The front desk staff was excellent. Very friendly and accommodating. Regarding room #1 on the 6th floor. Comfortable bed and room overall but it faced the street and was incredibly noisy (and I… Read more
I stayed in two different rooms- an executive room on the 6th floor and a suite on the 12th floor. Starting with the positives- By far the service. The front desk staff was excellent. Very friendly and accommodating. Regarding room #1 on the 6th floor. Comfortable bed and room overall but it faced the street and was incredibly noisy (and I sleep with earplugs). The hotel is not responsible for outside noise but it is responsible for soundproofing which clearly wasn't done. The other problem in the room was the air conditioning. The noise from the unit was so incredibly loud... it was the kind of unit you would find in a 2-star property, not at a Kimpton hotel. The other problem was the lighting. The rooms are dark and the windows are set quite high so you don't really have any natural light at all. The room is clean but the decor is very basic... not the highest quality. In my room the refrigerator froze whatever I put into it and the outlets did not work next to my bed. The bathroom was nice but the shower was disappointing. The water pressure was quite weak and the amount of shower gel given was miniscule. In the suite, there far was less outdoor noise but the room again had exactly the same shortfalls. Dark, same issue with the shower and decor. Very basic and uninspiring. The location is great if you are working in Midtown but the proximity to Times Square for me was a downside. Too many people and impossible to access via taxi/Uber because of multiple street closures during my stay. Overall, I would say this was an old property that was given a quick aesthetic makeover with very little investment (clunky doors with cheap handles, old elevators, old AC units...). Really it felt like a hotel from the 1970s with new IKEA furnishings. I would have expected more. Read less
Image of the Tripadvisor rating Best hotel in NYC!

Jul 22, 2021 308kymf Boston, Massachusetts

I can't say enough about The Muse Hotel and it's staff! From the warm welcome and assistance with the luggage at the front door, the friendly and knowledgeable staff at the front desk and everything in between - The Muse is always the best! We stayed for our son's 18th birthday with his friends and the staff was so accommodating and helpful with… Read more
I can't say enough about The Muse Hotel and it's staff! From the warm welcome and assistance with the luggage at the front door, the friendly and knowledgeable staff at the front desk and everything in between - The Muse is always the best! We stayed for our son's 18th birthday with his friends and the staff was so accommodating and helpful with breakfast recommendations, dinner reservations, directions and suggestions. We had three rooms for our party and the rooms are spacious and extremely clean. It was really hot in NYC while we were there and the great air conditioning was such a treat at the end of the day! The location of the property is absolutely perfect - so close to everything - it just can't be beat! We have stayed at this hotel multiple times and each stay is better than the last! The General Manager (and all staff!) really go out of their way at The Muse! Read less
Image of the Tripadvisor rating Nice Stay

Jul 20, 2021 Mary C

The hotel was roomy and close to everything. The restaurant was closed, but there were plenty of places to eat right outside the door. The staff were nice and helpful. I would definitely stay here again.
Image of the Tripadvisor rating Fun NYC weekend

Jul 20, 2021 shinasangani Odenton, Maryland

We visited NYC for my sons birthday 7/16-7/18. This location is so close to everything (Times Square, subway, food). The staff was very friendly and we had no issues. We booked the two queen room and to our surprise we were given a Times Square view room. The room was clean and the beds were comfortable. We will definitely return.