Mondrian Park Avenue

New York, USA

The hotel

Sleek, sophisticated and bold, it’s easy to see why the Mondrian Park Avenue was named in Conde Nast’s ‘Best 25 hotels in New York City’ in 2019. Overlooking Park Avenue, you can sit and watch the world go by in the rooftop lounge (drink in hand, of course). Wake up to the sights and sounds of the Big Apple from the comfort of your room, and enjoy a morning yoga class, run twice a week. After the sun sets, you can enjoy some Mediterranean-inspired food in the restaurant, or make your way to the hidden lounge bar to enjoy some live music or a DJ set. And when you’re ready to go out exploring, you’re just a few block from some of NYC’s top assets.

Amenities

  • Bar
  • Valet parking
  • Yoga
  • Close to City Centre
  • Restaurant

Where is it

In the Midtown/Murray Hill area of Manhattan, a few minutes walk to Madison Square Park, Empire State Building, and the Flatiron Building. Lots of bars and restaurants a short stroll away, with Korea Town's great dining just a 5-minute walk away. Transfer time from John F. Kennedy International Airport: 55 minutes.

Hotel information

190 rooms. All with air-conditioning, mini-bar*, 55" LCD smart TV, iron and board, hairdryer and Ciel spa bath amenities. Superior Rooms are 270 sq ft and have 1 king-size bed, sleeping maximum 2 adults. 

Deluxe Rooms are 300 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Premier Rooms are 375 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Balcony King Rooms are 275 sq ft and have a private balcony looking out over Park Avenue, with 1 king-size bed, sleeping maximum 2 adults. 

Balcony Suites are 525 sq ft and have a large private walk-out balcony with corner views of Park Avenue, a separate living room with dining table, and 1 king-size bed, sleeping maximum 2 adults. 

Mondrian Suites are on high floors of the hotel with Juliet windows overlooking the NoMad district, a separate living and dining room, and 1 king-size bed, sleeping maximum 2 adults.

Piet Suites are on the hotel's top floor, and are 1275 sq ft. With three large balconies overlooking the NoMad district, two full bathrooms, a separate living and dining room, wet bar, master bedroom with 1 king-size bed, and second bedroom with 1 queen-size bed, sleeping maximum 4 adults or 2 adults and 2 children. 

Cleo (Med-inspired cuisine, open for breakfast, lunch, dinner and weekend brunch; complimentary coffee and tea each morning). Mondrian Terrace (rooftop lounge serving light bites and cocktails). Boogie Room (subterranean lounge with DJs and live music). Morning yoga (Wed and Sat only). Valet parking available*. WiFi access available*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (512)
  • Very good (117)
  • Average (65)
  • Poor (42)
  • Terrible (42)
Image of the Tripadvisor rating Do not stay here (unless you want to vacuum your own room)

Oct 18, 2021 Q1718KElaram

I stayed four nights at the Mondrian Park Avenue; the entire experience was a disaster. We had myriad issues in this hotel - so much so that the hotel adjusted the first night off our bill without being asked to do so. Despite this, the issues continued throughout our stay. I simply elected to stop complaining as I did not want problems with the… Read more
I stayed four nights at the Mondrian Park Avenue; the entire experience was a disaster. We had myriad issues in this hotel - so much so that the hotel adjusted the first night off our bill without being asked to do so. Despite this, the issues continued throughout our stay. I simply elected to stop complaining as I did not want problems with the hotel to become a focus of the trip. In our original room on the 19th floor, we had issues with the air conditioner and the room would not cool. I had to call down to the front desk multiple times before an engineer was sent to to room. After he eventually arrived, he was unable to repair the issue, and I requested to be moved to a different room.  The new room had many other issues. While the room had functioning air conditioner, it initially only worked with a single speed: a gale force wind; no low, medium, or high. This was remedied after the first night but you essentially had to settle on one temperature in the room without variation and had no fan. I advised the front desk that the door in this room only closed fully if pushed and thus could be easily left ajar inadvertently open by housekeeping or the guest. Although no one had warned about this issue, the front desk advised me that this was the case for all rooms in the hotel and there was no way to remedy the issue. However, I discovered this was false and apparently the front desk simply did not want to be bothered. Following an email to management about some of our issues, the door was repaired so that it closed and latched properly. Following our report of these issues, the manager on site sent me an email advising that he had personally inspected the room. With that in mind, I returned to find the floor dirty with food residue. See pictures below. I called the front desk and was advised that housekeeping was no longer available for the day. Given this, I asked them to bring me a vacuum and proceeded to vacuum and clean the floor myself. The person who brought the vacuum agreed that the floor was gross but - like the front desk person - never offered to do anything about it. He did say he would leave a note and we would hear from management the following day, but we never heard anything. I emailed about this issue with pictures after checking out as well, but received no response from the hotel. Given COVID-19, the cleanliness issues were particularly frightening as I was concerned what else had not been properly cleaned. I also note that the hotel staff is extremely poor with respect to wearing masks and generally never wore masks anywhere on premises (including elevators, lobby, entering guest rooms, etc.). Any request made of hotel staff seemed to be met only partially, if at all. E.g., I requested laundry information and bags and a shower cap. The bags were delivered, I had to call down for someone to bring the price information, and the shower caps never came. The rooms also are not equipped with basic items, such as a garbage can in the room, luggage racks, etc. it also appears that there is no way to turn on/off individual lights. They either all have to been on or off.  These are only an abbreviated recounting of our troubles at this hotel. There were other issues, too. I don’t understand how this hotel is rated as 5 stars by any reputable agency and I strongly urge anyone considering this hotel to avoid it at all costs. Read less
Image of the Tripadvisor rating Liked it but some things could improve

Sep 25, 2021 JeanTaveras Dorado, Puerto Rico

First, I have to say that the staff was very nice, service was fast, the room was beautiful and that bathroom was amazing! You could easily fit 4 people in the shower. I recommend getting a room with a balcony because the view was spectacular and that made the entire experience better. I stayed at the Mondrian for 3 days and even though my… Read more
First, I have to say that the staff was very nice, service was fast, the room was beautiful and that bathroom was amazing! You could easily fit 4 people in the shower. I recommend getting a room with a balcony because the view was spectacular and that made the entire experience better. I stayed at the Mondrian for 3 days and even though my overall stay was great, it could’ve been better. Upon check-in I tried using the remote, no contact check-in option but that kiosk was not working. There is currently no room service or any other food options at the property. They do give guests a coupon for the breakfast place next door though. Cleanliness is the most important thing right now and this property was lacking in that department. I understand there is a nationwide staff shortage but still, cleanliness should be a top priority. Once I got to my room, there were dirty glasses in the bathroom that had not been changed. There was no toilet paper in the bathroom either so I had to call the front desk for that. Thankfully, service was quick and painless. The overall state of the property was great, cleanliness could improve but it wasn’t horrible. I would stay here again! Also, thank you for the wine amenity that was waiting in my room, it was a nice touch. Read less
Image of the Tripadvisor rating Look elsewhere

Sep 12, 2021 dnpinva Washington DC, District of Columbia

The hotel is not as it appears in photos. It’s also not kept up well. Rooms are not cleaned well and are stuffy. Furniture could us a refresh; it is dated and worn. Poor value. Staff tried to address but only so much they can do. You can find much nicer, less expensive rooms elsewhere nearby. Breakfast down the street (where they provide vouchers)… Read more
The hotel is not as it appears in photos. It’s also not kept up well. Rooms are not cleaned well and are stuffy. Furniture could us a refresh; it is dated and worn. Poor value. Staff tried to address but only so much they can do. You can find much nicer, less expensive rooms elsewhere nearby. Breakfast down the street (where they provide vouchers) was delicious and delightful. Read less
Image of the Tripadvisor rating Don’t trust the reviews

Sep 12, 2021 AFoodieDMV Washington DC, District of Columbia

The reviews completely duped me. Was going to stay at a higher end hotel, but saw the Mondrian (envisioned the Miami hotel) and trusted the brand. Do not be fooled. Gives me the vibe that it had been a different brand before and was purchased by Mondrian. It’s not nice (feels low rent), no valet/doorman, one of the Teo elevators wasn’t working,… Read more
The reviews completely duped me. Was going to stay at a higher end hotel, but saw the Mondrian (envisioned the Miami hotel) and trusted the brand. Do not be fooled. Gives me the vibe that it had been a different brand before and was purchased by Mondrian. It’s not nice (feels low rent), no valet/doorman, one of the Teo elevators wasn’t working, and although I reserved a king room - was given a double with A/C that didn’t work. Apparently all sold out and didn’t have another room to switch. Engineer came and he said he fixed it temporarily and would find another room (never heard back). Had to call down on my cell because the room phone doesn’t work. Was told they finally found a room that had been “out of service” but it’s ready now. Def wasn’t taking my chances on THAT one. The A/C seemed to hold and I gave up. Exhausting and won’t be back. Too many other good hotels in NY to deal with this. Read less
Image of the Tripadvisor rating Disappointing experience

Sep 11, 2021 N7116ZKgarys New York

My room looked out onto a wall. It was dark snd dreary. There was no desk to work at and I had to move the chair to try and find an outlet. Behind the chair were used tissues , crumbs and other detritus. When I pulled the sheets back there was a dead insect in the bed. Amenities are sparse in a tiny bathroom. Towels were threadbare. One elevator… Read more
My room looked out onto a wall. It was dark snd dreary. There was no desk to work at and I had to move the chair to try and find an outlet. Behind the chair were used tissues , crumbs and other detritus. When I pulled the sheets back there was a dead insect in the bed. Amenities are sparse in a tiny bathroom. Towels were threadbare. One elevator was broken so long waits in a small lobby were necessary. Checkin was good but I couldn’t wait to check out. Read less